Logging - Novell ZENWORKS ENDPOINT SECURITY MANAGEMENT 3.5 - ADMINISTRATION Administration Manual

Clear File Protection
This will clear the hashes from the protected files. The current policies and licensing information
will remain. Once the hashes are cleared, the file may be updated. This can only be performed while
Client Self Defense is turned off.
Reset to Default Policy
Restores the original policy to permit check-in when the current policy is blocking access.
Clear Uninstall Password
This clears the password that is required for uninstalling the Endpoint Security Client. Once cleared,
the Endpoint Security Client can be uninstalled without a password prompt. Use when the uninstall
password is failing, or lost.
Reset Uninstall Password
Resets the password required to uninstall the Endpoint Security Client. The administrator will be
prompted with a window to enter the new uninstall password.

7.6.3 Logging

Logging can be turned on for the Endpoint Security Client, permitting it to log specific system
events. The default logs gathered by the Endpoint Security Client are XML Validation and
Commenting. Additional logs can be selected from the checklist. When troubleshooting, it is
recommended that logging be set according to the directions of Novell Technical Support and the
circumstances that lead to the error be repeated.
Logging Window
Figure 7-7
186 ZENworks Endpoint Security Management Administration Guide