Administrator Views - Novell ZENWORKS ENDPOINT SECURITY MANAGEMENT 3.5 - ADMINISTRATION Administration Manual

3 Select the items to be included in the package (all are selected by default).
4 Click Create Package to generate the package.
The generated package (
desktop. This encrypted zip file can now be sent to Technical Support.
The Remove Temporary Files setting, which is only available when a password override is active in
the policy, can be deselected to keep each package component type in a temporary directory. This
setting should be deselected only when a Novell Professional Services representative is present on-
site and wants to check individual logs. Otherwise, the files that are generated are not necessary and
take up disk space over time.

7.6.2 Administrator Views

The Administrator views for the diagnostic tools, such the Remove Temporary Files check box,
display only when a password override is present in the policy. The View Policy button requires that
either the password or a temporary password to be entered. After the password is entered, it does not
need to be entered again, as long as the diagnostics window remains open.
Figure 7-1
The following sections contain more information:
"View Policy" on page 183
182 ZENworks Endpoint Security Management Administration Guide
ESSDiagnostics_YYYYMMDD_HHMMSS.zip.enc
Administrator Views
) is available on the