Installing And Uninstalling The Zenworks Security Agent; Installing The Endpoint Security Client 3.5; Uninstalling The Endpoint Security Client 3.5; Section 7.2, "Installing And Uninstalling The Zenworks Security Agent - Novell ZENWORKS ENDPOINT SECURITY MANAGEMENT 3.5 - ADMINISTRATION Administration Manual

7.2 Installing and Uninstalling the ZENworks
Security Agent
The following sections contain more information:
Section 7.2.1, "Installing the Endpoint Security Client 3.5," on page 176
Section 7.2.2, "Uninstalling the Endpoint Security Client 3.5," on page 176

7.2.1 Installing the Endpoint Security Client 3.5

Before you begin:
Verify that all security patches for Microsoft and anti-virus software are installed and up-to-
date. The Endpoint Security Client 3.5 software can be installed on Windows XP running
Support Pack 1, 2, or 3 and on Windows 2000 running Support Pack 4.
NOTE: Some features, like encryption, are not supported on Windows 2000.
Novell recommends that antivirus/spyware software that is interacting with valid registry
functions be shut down during the installation of the Endpoint Security Client 3.5.
The Managed Endpoint Security Client requires SSL communication to the ZENworks
Endpoint Security Management Service component. If you selected "self signed certificates"
during the Management Service or the Single Server installation, the endpoint running the
Security Client must have the certificate installed in the proper context (preferably in the local
computer context).
To do this automatically, place the
Security Client installer's
Files
folder with the Endpoint Security Client installer
in the
automatically installs the certificate onto the machine (for example, for all users). This process
can also be done with the Novell license.
For installation instructions, see
Endpoint Security Management Installation

7.2.2 Uninstalling the Endpoint Security Client 3.5

The following sections provide instructions for performing an attended uninstall and an unattended
(silent) uninstall:
"Preparing a Machine for Client Uninstallation" on page 177
"Performing an Attended Uninstall" on page 177
"Performing an Unattended (Silent) Uninstall" on page 177
176 ZENworks Endpoint Security Management Administration Guide
Setup.exe
folder from the Management Service installation (or Single Server installation) into the
folder and the folder is named
ESM Setup Files
"Endpoint Security Client 3.5
file in the folder along with the Endpoint
ESM-MS.cer
file. Optionally, you can copy the entire
Setup.exe
ESM Setup Files
file.
dat
Installation" in the
Guide.
ESM Setup
(ensure that the
ESM-MS.cert
). This
ZENworks
is