Novell GROUPWISE 7 GATEWAY - INSTALLATION AND ADMINISTRATION Installation And Administration Manual page 98

Retry count exceeded
Source: GroupWise Notes Gateway; server connection.
Possible Cause: The gateway's attempt to reconnect to the GroupWise domain directory or Notes/Domino server
has failed the number of times specified on the Optional Gateway Settings page in ConsoleOne.
Action: See
reattachment.
Unable to locate GWWORK directory
Source: GroupWise Notes Gateway; general processing.
Possible Cause: The gateway cannot find the gwwork directory.
Action: Make sure that connections between the Notes Gateway, the GroupWise system, and the Notes
system are up and functioning.
Action: Verify the path specified for the
Unable to replicate Lotus Notes Address Book information to GroupWise. Unsupported datatype in
Name and Address Book document
Source: GroupWise Notes Gateway; directory exchange.
Possible Cause: The Notes Gateway user is not provided with the required access rights.
Action: Make sure that the Notes Gateway user has the required access rights. See
Database Access for the Notes Gateway User" on page
Undeliverable file moved to: path\filename
Source: GroupWise Notes Gateway; outbound messaging.
Possible Cause: The gateway repeatedly failed on an outbound message.
Action: The file was moved to the
If you want to be notified when messages are moved to the gwprob directory, use the
startup switch and establish a postmaster, as described in
on page
98
GroupWise 7 Gateway for Lotus Notes Installation and Administration Guide
If your Notes system is configured to replicate the wpnames.nsf file to multiple servers, delete
it from all the Notes/Domino servers.
2
Delete the 000.prc directory from the gateway home directory, after making copies of the log
files if necessary.
3
From the gateway root directory, copy the wpnames.nsf database to the
on the Notes/Domino server that the Notes Gateway communicates with.
4
Do a fresh directory exchange.
If the Notes Gateway is running as an application, use Actions > Synchronize Directories at
the Notes Gateway server console.
If the Notes Gateway is running as a service, the directory exchange will occur during the
regular nightly exchange, as described in
Exchange" on page 45.
5
If required by your Notes system configuration, replicate wpnames.nsf to other Notes/
Domino servers.
"Automating Network Reattachment" on page 83
62.
"Enabling Directory Synchronization and
/work startup switch in the
domain\wpgate\notes\gwprob
domino\data
for more information about network
notes.cfg file.
"Setting Up Server and
30.
directory. No action is required.
"Establishing Gateway Administrators"
directory
/badmsg