Novell GROUPWISE 7 GATEWAY - INSTALLATION AND ADMINISTRATION Installation And Administration Manual page 95

Action: Make sure that the Notes Gateway user is listed as an Administrator on the Notes/Domino server
that the gateway communicates with. See
page
Error reading character set translation file
Source: GroupWise Notes Gateway; startup.
Possible Cause: The gateway is not able to find the path to the
Action: Make sure that the notes and notes\data directories are included in the system path on the server
running the Notes client for the gateway. See
Variable" on page
Error synchronizing modified Notes user to GroupWise; Unsupported datatype in Name and Address
Book document
Source: GroupWise Notes Gateway; directory exchange and synchronization.
Possible Cause: The Notes Gateway user is not provided with the required access rights.
Action: Give access rights as described in
User" on page
File object is truncated; file may have been damaged
Source: GroupWise Notes Gateway; general processing.
Possible Cause: The
gateway is not able to find the People view in the Notes version of the GroupWise Address Book
(wpnames.nsf).
Action: Replace the damaged wpnames.nsf database on the Notes/Domino server with the backup copy
that is populated with GroupWise addresses.
Action: If you don't have a backup copy of wpnames.nsf, follow the steps:
30.
25.
30.
wpnames.nsf file on Notes/Domino server connected to GroupWise is damaged and the
1
Delete the damaged wpnames.nsf database on the Notes/Domino server connected to the
gateway.
If your Notes system is configured to replicate the wpnames.nsf file to multiple servers, delete
it from all the Notes/Domino servers.
2
Delete the 000.prc directory from the gateway home directory, after making copies of the log
files if necessary.
3
From the gateway root directory, copy the wpnames.nsf database to the
on the Notes/Domino server that the Notes Gateway communicates with.
4
Do a fresh directory exchange.
If the Notes Gateway is running as an application, use Actions > Synchronize Directories at
the Notes Gateway server console.
If the Notes Gateway is running as a service, the directory exchange will occur during the
regular nightly exchange, as described in
Exchange" on page 45.
5
If required by your Notes system configuration, replicate wpnames.nsf to other Notes/
Domino servers.
"Providing Access to the Notes/Domino Server" on
domino and
"Adding the Notes Software Directory to the Path
"Setting Up Server and Database Access for the Notes Gateway
"Enabling Directory Synchronization and
Notes Gateway Error Messages
domino\data directories.
domino\data directory
95