Nokia IP350 - Security Appliance Installation Manual page 86

8
Troubleshooting
Problem You do not have a console connection to the 60s and 100s
appliance.
Solution For information about how to create a console connection,
see "Using a Console Connection to Perform the Initial Configuration"
page 32.
Problem Not connected with a null-modem cable.
Solution Verify that you are using a null-modem cable. For pinout
information, see
Configuration"
Problem Wrong terminal settings.
Solution Verify terminal settings: 8 data, 1 stop, no parity, 9600 bps.
Problem Terminal set for flow control.
Solution The 60s and 100s appliance does not use flow control. The
terminal should be set for no flow control.
Problem Defective 60s and 100s appliance or file system.
Solution Contact the Nokia customer support site listed in
Information"
Problem Database is corrupt.
Solution Return to default settings according to the instructions included in
the instructions for resetting the default password, or contact the Nokia
customer support site listed in
Login Prompt Appears, But Password Not Accepted
Problem Entered wrong password.
Solution Obtain a valid password or set the password to a default value.
86
"Using a Console Connection to Perform the Initial
on page 32.
on page 3.
"Nokia Contact Information"
"Nokia Contact
on page 3.
Nokia 60s and 100s Installation Guide
on