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Cisco 7936 - IP Conference Station VoIP Phone Administration Manual

For cisco unified callmanager 5.0
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Cisco Unified IP Conference Station
7936 Administration Guide for

Cisco Unified CallManager 5.0

(Cisco Model Number CP-7936)
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel:
408 526-4000
800 553-NETS (6387)
Fax:
408 526-4100
Text Part Number: OL-10751-01

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  Summary of Contents for Cisco 7936 - IP Conference Station VoIP Phone

  • Page 1: Cisco Unified Callmanager

    Cisco Unified IP Conference Station 7936 Administration Guide for Cisco Unified CallManager 5.0 (Cisco Model Number CP-7936) Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100...
  • Page 2 You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures: •...
  • Page 3: Table Of Contents

    TAC Case Priority Definitions Obtaining Additional Publications and Information xvii Document Conventions xviii Overview of the Cisco Unified IP Conference Station 7936 C H A P T E R Networking Protocols Supported Features Available Connections Cisco Unified IP Conference Station 7936 Administration Guide...
  • Page 4 Contents Understanding Interactions with Other Cisco Unified IP Telephony Products Understanding How the Cisco Unified IP Conference Station 7936 Interacts with Cisco Unified CallManager Understanding the Startup Process Installation and Set-up Requirements for the Cisco Unified IP Conference Station 7936...
  • Page 5 Contents Configuring the Cisco Unified IP Conference Station 7936 C H A P T E R Administrator Options Verifying System Settings Accessing Network Configuration Settings Changing DHCP Settings Enabling DHCP Disabling DHCP 3-10 Configuring IP Settings 3-10 Assigning a Static IP Address...
  • Page 6 3-31 Configuring a Local Directory 3-33 Using the Phone Book 3-33 Additional Features 3-34 Cisco Unified IP Conference Station 7936 Web Interface 3-36 Description of the Web Interface 3-36 Using the Web Interface 3-37 Information Available on All Web Pages...
  • Page 7 Contents Technical Specifications for the Cisco Unified IP Conference Station A P P E N D I X 7936 Physical and Operating Environment Specifications Cable Specifications Translated Safety Warnings A P P E N D I X N D E X...
  • Page 8 Contents Cisco Unified IP Conference Station 7936 Administration Guide viii OL-10751-01...
  • Page 9: Preface

    Cisco Unified IP Conference Station on the network. The tasks described in this guide are administration-level tasks and are not intended for end users of the Cisco Unified IP Conference Station. Many of these tasks involve configuring network settings and affect the Cisco Unified IP Conference Station’s ability to function on the network.
  • Page 10: Objectives

    Objectives This guide provides all the necessary steps to make the Cisco Unified IP Conference Station 7936 operational on the Voice over IP (VoIP) network. It does not provide detailed information about procedures performed on Cisco Unified CallManager or other network devices. Refer to the...
  • Page 11: Related Documentation

    These sections explain how to obtain technical information from Cisco Systems. Cisco.com You can access the most current Cisco documentation on the World Wide Web at this URL: http://www.cisco.com/univercd/home/home.htm Cisco Unified IP Conference Station 7936 Administration Guide...
  • Page 12: Documentation Cd-Rom

    International Cisco websites can be accessed from this URL: http://www.cisco.com/public/countries_languages.shtml Documentation CD-ROM Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated regularly and may be more current than printed documentation.
  • Page 13: Documentation Feedback

    Cisco Product Security Overview This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer, and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute, or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S.
  • Page 14: Reporting Security Problems In Cisco Products

    • Register to receive security information from Cisco. • A current list of security advisories and notices for Cisco products is available at this URL: http://www.cisco.com/go/psirt If you prefer to see advisories and notices as they are updated in real time, you...
  • Page 15: Obtaining Technical Assistance

    The Cisco TAC website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365 days a year. The Cisco TAC website is located at this URL: http://www.cisco.com/tac...
  • Page 16: Opening A Tac Case

    TAC Case Open Tool automatically recommends resources for an immediate solution. If your issue is not resolved using the recommended resources, your case will be assigned to a Cisco TAC engineer. The online TAC Case Open Tool is located at this URL: http://www.cisco.com/tac/caseopen...
  • Page 17: Obtaining Additional Publications And Information

    The Cisco Product Catalog describes the networking products offered by • Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL: http://www.cisco.com/en/US/products/products_catalog_links_launch.html Cisco Press publishes a wide range of general networking, training and •...
  • Page 18: Document Conventions

    Preface Document Conventions http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_ protocol_journal.html Training—Cisco offers world-class networking training. Current offerings in • network training are listed at this URL: http://www.cisco.com/en/US/learning/index.html Document Conventions This guide uses the following conventions. Convention Description boldface font Commands and keywords are in boldface.
  • Page 19 Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla. SÄILYTÄ NÄMÄ OHJEET Cisco Unified IP Conference Station 7936 Administration Guide OL-10751-01...
  • Page 20 Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documento. CONSERVARE QUESTE ISTRUZIONI Cisco Unified IP Conference Station 7936 Administration Guide OL-10751-01...
  • Page 21 Al final de cada advertencia encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo. GUARDE ESTAS INSTRUCCIONES Cisco Unified IP Conference Station 7936 Administration Guide OL-10751-01...
  • Page 22 Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning. SPARA DESSA ANVISNINGAR Cisco Unified IP Conference Station 7936 Administration Guide xxii OL-10751-01...
  • Page 23 Preface Document Conventions Cisco Unified IP Conference Station 7936 Administration Guide xxiii OL-10751-01...
  • Page 24 Preface Document Conventions Cisco Unified IP Conference Station 7936 Administration Guide xxiv OL-10751-01...
  • Page 25: Chapter 1 Overview Of The Cisco Unified Ip Conference Station 7936

    Station 7936 The Cisco Unified IP Conference Station 7936 is an IP-based, hands-free conference station that uses Voice over IP (VoIP) technology. The Cisco Unified IP Conference Station replaces a traditional analog conferencing unit by providing business conferencing features, such as Call Hold, Call Resume, Call Transfer, Call Release, Call Pickup, Group Pickup, Redial, Mute, and Conference, over an IP network.
  • Page 26: Networking Protocols

    Chapter 1 Overview of the Cisco Unified IP Conference Station 7936 Networking Protocols Understanding the Startup Process, page 1-6 • Installation and Set-up Requirements for the Cisco Unified • IP Conference Station 7936, page 1-8 Networking Protocols The IP Conference Station supports several industry-standard and Cisco networking protocols required for voice communication.
  • Page 27 Chapter 1 Overview of the Cisco Unified IP Conference Station 7936 Networking Protocols Table 1-1 Supported Networking Protocols (continued) Networking Protocol Purpose Usage Notes Internet Protocol (IP) IP is a messaging protocol that To communicate using IP, addresses and sends packets network devices must have an across the network.
  • Page 28: Supported Features

    Cisco Unified IP Conference Station also includes features enabling you to administer and monitor it as an IP networking device. On the Cisco Unified IP Conference Station, you can locally configure features such as DHCP, TFTP, and IP settings.You can also integrate the Cisco Unified IP Conference Station with the corporate Lightweight Directory Access Protocol 3 (LDAP3) standard directory to enable users to search for co-workers’...
  • Page 29: Available Connections

    Cisco Unified IP Telephony Products To function in the IP telephony network, the Cisco Unified IP Conference Station must be connected to a networking device, such as a Cisco Catalyst switch, in order to obtain network connectivity. The Cisco Unified IP Conference Station must also be registered with a Cisco Unified CallManager system in order to make and receive calls.
  • Page 30: Understanding The Startup Process

    Overview of the Cisco Unified IP Conference Station 7936 Understanding the Startup Process Understanding the Startup Process When connecting to the VoIP network, the Cisco Unified IP Conference Station goes through a standard startup process. Table 1-2 describes the startup process.
  • Page 31 The Cisco Unified IP Conference Station supports a sampling rate of up to 60ms. However, configuring the sampling rate above 30ms may result in voice quality degradation. For details, see the Cisco IP Telephony Solution Reference Network Design (SRND) for Cisco Unified CallManager 4.0 and 4.1 at the following URL;...
  • Page 32: Installation And Set-Up Requirements For The Cisco Unified Ip Conference Station 7936

    Chapter 1 Overview of the Cisco Unified IP Conference Station 7936 Installation and Set-up Requirements for the Cisco Unified IP Conference Station 7936 Installation and Set-up Requirements for the Cisco Unified IP Conference Station 7936 To install and configure the Cisco Unified IP Conference Station, you must configure some network settings, set up Cisco Unified CallManager, and manually configure changes on the Cisco Unified IP Conference Station.
  • Page 33: Preparing To Install

    Before you begin installing the Cisco Unified IP Conference Station, you must configure Cisco Unified CallManager for the conference stations and decide how you want the stations to be added to the Cisco Unified CallManager database. You can choose to auto-register the stations with Cisco Unified CallManager, or you can add the stations manually.
  • Page 34: Setting The Default Device Load

    Choose Phone from the Device Type drop-down list box, and click Next. Step 2 The Add a New Phone page displays. Choose the Cisco 7936 phone type and click Next. (Once you select a phone type, Step 3 you cannot modify it.) The Phone Configuration page displays.
  • Page 35 If you need instructions, refer to the “Directory Number Configuration Settings” topic in the Cisco Unified CallManager Administration online help. Step 7 Reset the Cisco Unified IP Conference Station to apply the new settings. Cisco Unified IP Conference Station 7936 Administration Guide OL-10751-01...
  • Page 36: Using Auto-Registration

    To modify settings, return to Cisco Unified CallManager Administration and Step 6 select Device > Phone. Enter search criteria for the new Cisco Unified IP Conference Station and click Find. You should see the MAC address for the new Cisco Unified IP Conference Station.
  • Page 37: Adding Cisco Unified Ip Conference Stations Manually

    Cisco Unified IP Conference Station to the Cisco Unified CallManager database. To manually add the Cisco Unified IP Conference Station to the network, follow these steps. For additional information, refer to the Cisco Unified CallManager documentation or online help.
  • Page 38: Assigning Static Ip Addresses

    If you do not use DHCP in your network, you must manually configure static IP addresses for each station. To assign a static address to the Cisco Unified IP Conference Station, follow these steps. For additional information refer to the Cisco Unified CallManager documentation or online help.
  • Page 39: Installing The Cisco Unified Ip Conference Station 7936

    Installing and Connecting to the Network, page 2-16 detailed information on package contents. Network Requirements For the Cisco Unified IP Conference Station to successfully operate as an IP conference station endpoint in your network, your network must meet the following requirements: •...
  • Page 40: Cisco Unified Callmanager Configuration

    Cisco Unified CallManager Configuration The Cisco Unified IP Conference Station requires Cisco Unified CallManager to handle call processing. Refer to the Cisco Unified CallManager documentation or online help to ensure Note that the Cisco Unified CallManager is properly set up to manage the Cisco Unified IP Conference Station and to properly route and process calls.
  • Page 41 Chapter 2 Setting Up the Cisco Unified IP Conference Station 7936 Installing the Cisco Unified IP Conference Station 7936 IMPORTANT SAFETY INSTRUCTIONS Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents.
  • Page 42 Chapter 2 Setting Up the Cisco Unified IP Conference Station 7936 Installing the Cisco Unified IP Conference Station 7936 Attention IMPORTANTES INFORMATIONS DE SÉCURITÉ Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits...
  • Page 43 Chapter 2 Setting Up the Cisco Unified IP Conference Station 7936 Installing the Cisco Unified IP Conference Station 7936 Advarsel VIKTIGE SIKKERHETSINSTRUKSJONER Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide med noe av utstyret, må du være oppmerksom på...
  • Page 44 Chapter 2 Setting Up the Cisco Unified IP Conference Station 7936 Installing the Cisco Unified IP Conference Station 7936 Varning! VIKTIGA SÄKERHETSANVISNINGAR Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att...
  • Page 45 Chapter 2 Setting Up the Cisco Unified IP Conference Station 7936 Installing the Cisco Unified IP Conference Station 7936 Refer to this safety information about TN and IT Power Systems: Warning This equipment has been designed for connection to TN and IT power systems.
  • Page 46 Chapter 2 Setting Up the Cisco Unified IP Conference Station 7936 Installing the Cisco Unified IP Conference Station 7936 Avvertenza Questa apparecchiatura è stata progettata per collegamenti a sistemi di alimentazione TN e IT. Advarsel Dette utstyret er utformet for å kunne kobles til TN- og IT-strømsystemer.
  • Page 47 The plug-socket combination must be accessible at all times because it serves as the main disconnecting device. The Cisco Unified IP Conference Station 7936 is inoperable during a power Caution outage if it is not supported by a UPS (uninterruptible power supply) when using a local power supply unit.
  • Page 48: Installing And Connecting To The Network

    • devices such as mobile phones or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take one or more of the following actions: Move the external device away from the source of the RF or AF signals.
  • Page 49 Chapter 2 Setting Up the Cisco Unified IP Conference Station 7936 Installing the Cisco Unified IP Conference Station 7936 Figure 2-1 Cisco Unified IP Conference Station 7936—Components and Connections Power outlet in the wall RJ-45 port on the bottom of the...
  • Page 50 Installing the Cisco Unified IP Conference Station 7936 Daisy-chaining Cisco Unified IP Conference Stations to other Note Cisco Unified IP Phones is not a supported configuration and will not work. Figure 2-2 External Microphone Connections on the Cisco Unified IP Conference Station 7936 Connect one end of the external microphone cable to the jack on the underside of the external microphone.
  • Page 51: Verifying The Startup Process

    Installing the Cisco Unified IP Conference Station 7936 To install a Cisco Unified IP Conference Station, follow these steps: Procedure Place the Cisco Unified IP Conference Station on a flat surface, for example, a Step 1 conference room table or desktop.
  • Page 52 The startup process may take several minutes, and some of these messages may Note not appear due to the access speed of your network. After the Cisco Unified IP Conference Station has successfully registered with the Cisco Unified CallManager, the following information appears in the LCD screen display: Date and Time •...
  • Page 53: Configuring Startup Network Settings

    20 feet by 20 feet (without external microphones) and 20 feet by 30 feet (with external microphones). Place the Cisco Unified IP Conference Station 7936 base on a flat surface • and make sure that it is clear from any reflective surfaces.
  • Page 54: Conference Room Setup Examples

    Speak at normal conversation levels and direct your voice toward the • Cisco Unified IP Conference Station 7936. Do not move or handle the Cisco Unified IP Conference Station 7936 base or • the external microphones while on a call, and do not shuffle papers near the equipment.
  • Page 55 Chapter 2 Setting Up the Cisco Unified IP Conference Station 7936 Installing the Cisco Unified IP Conference Station 7936 Figure 2-3 Cisco Unified IP Conference Station Base and External Microphone Placement Cisco Unified IP Conference Station 7936 Administration Guide 2-23...
  • Page 56: Using The Cisco Unified Ip Conference Station 7936

    Station 7936. This backlight is turned on whenever a key is pressed. The backlight is turned off when the Cisco Unified IP Conference Station 7936 is not used or when a call exceeds one minute. If a second call is received when a call is in progress and the backlight is turned off, the light will be turned back on.
  • Page 57 Chapter 2 Setting Up the Cisco Unified IP Conference Station 7936 Using the Cisco Unified IP Conference Station 7936 Figure 2-4 Cisco Unified IP Conference Station 7936—Features and Functions Cisco Unified IP Conference Station 7936 Administration Guide 2-25 OL-10751-01...
  • Page 58 LCD screen Provides a status indicator that reads “Press the Phone Key to get a dial tone” when the Cisco Unified IP Conference Station is online and fully operational. In the main display, the LCD screen shows the date and time, IP address, and local phone number assigned to the Cisco Unified IP Conference Station.
  • Page 59 Chapter 2 Setting Up the Cisco Unified IP Conference Station 7936 Using the Cisco Unified IP Conference Station 7936 Softkeys Answer—Picks up the current call. CFwdAll—Redirects all of your incoming calls to another number. Confrn—Adds a party to a conference call.
  • Page 60 Returns to the main LCD screen display from a menu, a list, or the Phone Book. 12 Menu button Opens the main menu on the Cisco Unified IP Conference Station. The main menu includes the following selections: Call Functions—Opens the call function options, including Meet Me, Park, Pick-up, Group Pick-up, and Transfer.
  • Page 61: Using The Keyboard Commands

    Chapter 2 Setting Up the Cisco Unified IP Conference Station 7936 Using the Cisco Unified IP Conference Station 7936 Using the Keyboard Commands The following keyboard commands are available for use on the Cisco Unified IP Conference Station 7936. Keyboard Command...
  • Page 62 Chapter 2 Setting Up the Cisco Unified IP Conference Station 7936 Using the Cisco Unified IP Conference Station 7936 Cisco Unified IP Conference Station 7936 Administration Guide 2-30 OL-10751-01...
  • Page 63 Cisco Unified IP Conference Station 7936 The Cisco Unified IP Conference Station 7936 is a network device and includes configurable network settings. You must configure many of these settings before the Cisco Unified IP Conference Station is accessible and usable for your users.
  • Page 64: Administrator Options

    LCD menu. These configuration options are also available via the Cisco Unified IP Conference Station 7936 web interface. See the “Cisco Unified IP Conference Station 7936 Web Interface” section on page 3-36 for additional information. Administrator options are password-protected.
  • Page 65: Verifying System Settings

    The Cisco Unified IP Conference Station contains detailed information about its current system settings. This information is useful when troubleshooting or when making changes to any system settings. You can also use the Cisco Unified IP Conference Station 7936 web interface to Note view system settings. See the “Cisco Unified IP Conference Station 7936 Web...
  • Page 66 Press the Up or Down scroll button to scroll through the system information Step 7 described in Table 3-2. Table 3-2 System Verification Steps on the Cisco Unified Conference Station System Setting Description Usage Notes Language Displays the language selection for English is the default language.
  • Page 67 Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Verifying System Settings Table 3-2 System Verification Steps on the Cisco Unified Conference Station (continued) System Setting Description Usage Notes IP Address This is the IP address assigned to The IP address identifies the...
  • Page 68 Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Verifying System Settings Table 3-2 System Verification Steps on the Cisco Unified Conference Station (continued) System Setting Description Usage Notes CallManager 1 (CM1) Identifies the These IP addresses are set automatically...
  • Page 69 Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Verifying System Settings Table 3-2 System Verification Steps on the Cisco Unified Conference Station (continued) System Setting Description Usage Notes SW (software) Indicates the firmware version This number is set automatically by the...
  • Page 70: Accessing Network Configuration Settings

    Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Accessing Network Configuration Settings Table 3-2 System Verification Steps on the Cisco Unified Conference Station (continued) System Setting Description Usage Notes DSCP Call Ctl Indicates the DSCP classification This parameter is assigned through Cisco for protocol interfaces that are used Unified CallManager.
  • Page 71: Changing Dhcp Settings

    “YES”, the phone will save the changes and reboot. If you select “NO”, all changes will be discarded. Note You can also use the Cisco Unified IP Conference Station 7936 web interface to change network options. See the “Cisco Unified IP Conference Station 7936 Web Interface”...
  • Page 72: Disabling Dhcp

    If you are not using DHCP in your network, you can disable DHCP. Disabling DHCP will enable configuration of a static IP address and Router IP address. To disable DHCP before you manually assign an IP address to a Cisco Unified IP Conference Station, follow these steps: Procedure...
  • Page 73: Assigning A Static Ip Address

    Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Accessing Network Configuration Settings Assigning a Static IP Address You can only manually assign an IP address if DHCP is disabled. Note The IP address is the unique logical address identifying each host computer, or node, on a TCP/IP network.
  • Page 74: Assigning A Default Gateway

    You can only manually assign a default gateway if DHCP is disabled. Note When you manually assign an IP address to an Cisco Unified IP Conference Station, you can assign the default gateway to be used. To manually configure a default gateway, follow these steps: Procedure Press the Up or Down scroll button to select Router 1.
  • Page 75: Assigning A Domain Name

    Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Accessing Network Configuration Settings Use the dialing pad to enter a new IP address. Step 3 Use the . softkey to enter periods (.) and the < softkey to correct any mistakes.
  • Page 76: Assigning Dns Servers

    IP addresses, which are strings of numbers. The Cisco Unified IP Conference Station uses DNS servers to resolve the host name of TFTP servers, Cisco Unified CallManager systems, and web server host names when the system is configured to use names rather than IP addresses.
  • Page 77: Configuring Alternate Tftp Options

    Cisco Unified IP Conference Station to obtain configuration files and firmware. If DHCP is disabled in your network, you must manually configure TFTP Server 1 to be used by the Cisco Unified IP Conference Station. You may optionally configure TFTP Server 2 and 3.
  • Page 78: Assigning A Tftp Server Address

    If DHCP is disabled in your network or if DHCP is enabled and Alternate TFTP Usage is YES, you must manually configure TFTP Server 1 to be used by the Cisco Unified IP Conference Station. You may optionally configure TFTP Server 2 and 3.
  • Page 79: Assigning An Ethernet Port Configuration

    Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Accessing Network Configuration Settings Assigning an Ethernet Port Configuration To assign an ethernet port configuration, follow these steps: Procedure Step 1 Press the Up or Down scroll button to select Port Config. The current Ethernet port config is displayed.
  • Page 80: Verifying Firmware Version Information

    The default value is 80. You can enter any number. Users will have to use Note this number suffixed to the IP address of the Cisco Unified IP Conference Station when they access the web interface. Press the Save softkey to save your changes.
  • Page 81: Resetting The Cisco Unified Ip Conference Station

    The firmware version number is displayed. Resetting the Cisco Unified IP Conference Station To reset the Cisco Unified IP Conference Station, press * * # * * on the dialing pad while the phone is in menu screens. The following message appears: Restarting.
  • Page 82: Default Settings

    Press the Yes softkey to confirm the restore, or press the No softkey to exit. Step 7 A message appears confirming that the settings have been restored to the defaults and the Cisco Unified IP Conference Station will restart. You must hang up all calls before you can restart the Note Cisco Unified IP Conference Station.
  • Page 83 Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Erasing the Local Configuration Table 3-3 Cisco Unified IP Conference Station Default Settings (continued) Administrator- User- Setting (Default Value) Valid Options controlled controlled Notes CM2 address Set by Cisco Unified...
  • Page 84 Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Erasing the Local Configuration Table 3-3 Cisco Unified IP Conference Station Default Settings (continued) Administrator- User- Setting (Default Value) Valid Options controlled controlled Notes Ethernet port Autosensing Selectable configuration 100-Mbps FDX...
  • Page 85 Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Erasing the Local Configuration Table 3-3 Cisco Unified IP Conference Station Default Settings (continued) Administrator- User- Setting (Default Value) Valid Options controlled controlled Notes Backlight On/Off User selectable (on) Local number...
  • Page 86: Upgrading The Application Load

    Change the Load Information to the new load that you downloaded. Step 6 Click Update. Step 7 Reset all of the Cisco Unified IP Conference Stations so that they receive the new Step 8 load. When the application load is being updated, messages similar to the following appear on the Cisco Unified IP Conference Station LCD screen.
  • Page 87: Changing The Administrator Password

    Opening: CM IP address; Registering Changing the Administrator Password To change the administrator password, follow these steps: The Cisco Unified IP Conference Station 7936 web interface can be used to Note change administrator options. See the “Cisco Unified IP Conference Station 7936 Web Interface”...
  • Page 88: Using The Diagnostics Menu

    Using the Diagnostics Menu You can use the Diagnostics menu to view network statistics on the Cisco Unified IP Conference Station and to ping another device’s IP address. For detailed information about viewing network statistics on the Cisco Unified IP Conference Station, see the “Viewing Network Statistics”...
  • Page 89: Changing The Settings Menu

    Configuring the Cisco Unified IP Conference Station 7936 Changing the Settings Menu Changing the Settings Menu You can change settings on the Cisco Unified IP Conference Station by using the Settings Menu, Changing the Contrast Setting To change the contrast setting on the Cisco Unified IP Conference Station, follow...
  • Page 90: Changing The Ring Type Setting

    Step 4 Press the Exit button to exit this menu. Step 5 Changing the Ring Type Setting To change the ring type setting on the Cisco Unified IP Conference Station, follow these steps: Procedure Press the Menu button. Step 1 Select Settings and then press the Select button.
  • Page 91: Changing The Time Format Setting

    Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Changing the Settings Menu Changing the Time Format Setting To change the time format setting on the Cisco Unified IP Conference Station, follow these steps: Procedure Press the Menu button.
  • Page 92: Configuring A Corporate Directory

    HTML method and action that the default Cisco Unified CallManager Corporate Directory uses. The Cisco Unified IP Conference Station 7936 does not support all the XML tags, URLs, and action tags that are listed in the Cisco IP Phone Services Software Developer Kit (SDK).
  • Page 93: Using The Corporate Directory

    Configuring the Cisco Unified IP Conference Station 7936 Configuring a Corporate Directory Using the Corporate Directory After the corporate directory is configured in Cisco Unified CallManager, you can search the corporate directory by name or phone number. Searching by Name...
  • Page 94 Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Configuring a Corporate Directory Press the Dial softkey to call the number. To edit the number before calling, press Step 5 the EditDial softkey. To exit the directory, press the Cancel softkey or the Exit button.
  • Page 95: Configuring A Local Directory

    Configuring a Local Directory The Phone Book is a convenient way to store frequently dialed conference call numbers. You can also use the Cisco Unified IP Conference Station 7936 web interface to Note access the Phone Book. See the “Cisco Unified IP Conference Station 7936 Web Interface”...
  • Page 96: Additional Features

    Press the Menu button to return to the main menu, or press the Exit button to Step 3 return to the resting display. Additional Features These additional features are supported on the Cisco Unified IP Conference Station: Refer to the Cisco Unified CallManager Administration documentation...
  • Page 97 Call Park—The Cisco Unified IP Conference Station allows you to store or • “park” a call at a specified number and then use any other phone in the Cisco Unified CallManager system (for example, a phone in someone else’s office or in a conference room) to retrieve the call.
  • Page 98: Cisco Unified Ip Conference Station 7936 Web Interface

    2 calls into a conference. Cisco Unified IP Conference Station 7936 Web Interface Some of the features and functions of the Cisco Unified IP Conference Station can be configured through the Cisco Unified IP Conference Station 7936 web interface.
  • Page 99: Using The Web Interface

    To log off, click Administrator Logout. Step 4 Information Available on All Web Pages The top right portion of the Cisco Unified IP Conference Station 7936 web interface includes a separate section that displays consistent information for all of the web pages.
  • Page 100: Administrator Settings

    Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Cisco Unified IP Conference Station 7936 Web Interface This section contains the following information; example text appears next to each item in the list: Software Version: 3.3(10.00.0004) • Protocol Type: SCCP •...
  • Page 101 Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Cisco Unified IP Conference Station 7936 Web Interface DHCP • IP Address • IP Mask • Router 1 Address • Host Name • Domain Name • DNS Address • Operational VLAN ID •...
  • Page 102: Network Setup

    IP Conference Station. Domain Name and DNS Server IP Address—You can set the Domain Name • and the DNS Server IP Address for the Cisco Unified IP Conference Station. Administrative VLAN ID—You can set the Administrative VLAN ID for the •...
  • Page 103: Phone Book

    Cisco Unified IP Conference Station. Ethernet Configuration—You can set Ethernet port configuration and the • Ethernet port speed for the Cisco Unified IP Conference Station. Phone Book The Phone Book web page lets you quickly add, delete, and edit entries. You can also dial numbers from the Phone Book.
  • Page 104 Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Cisco Unified IP Conference Station 7936 Web Interface Click Add New Entry. Step 3 Repeat these steps to add other entries to the phone book. You can add a maximum of 20 entries in the phone book.
  • Page 105: Sounds

    Cisco Unified CallManager. The Time & Date web page lets you manually change the time and date formats that appear on the LCD screen on the Cisco Unified IP Conference Station. Table 3-4 describes how to set the Time & Date from the web page.
  • Page 106: Diagnostics

    Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Cisco Unified IP Conference Station 7936 Web Interface Table 3-4 Time and Date Set From The Web Page If you want to... Do this... Open the Time & Date web page Click Time & Date in the navigation pane.
  • Page 107: Passwords/Http Port Change

    Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Cisco Unified IP Conference Station 7936 Web Interface Passwords/HTTP Port Change The Passwords/HTTP Port Change web page lets you change the administrator and user login passwords Table 3-6 describes how to use the Passwords/HTTP Port Change web page.
  • Page 108 Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Cisco Unified IP Conference Station 7936 Web Interface Table 3-6 Passwords/HTTP Port Change (continued) If you want to... Do this... Change the End User Password 1. Click Change User Password.
  • Page 109: Restore Factory Defaults

    Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Cisco Unified IP Conference Station 7936 Web Interface Restore Factory Defaults The Restore Factory Defaults web page lets you restore the factory default settings on the Cisco Unified IP Conference Station.
  • Page 110 Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Cisco Unified IP Conference Station 7936 Web Interface Cisco Unified IP Conference Station 7936 Administration Guide 3-48 OL-10751-01...
  • Page 111: Chapter 4 Troubleshooting The Cisco Unified Ip Conference Station 7936

    Troubleshooting the Cisco Unified IP Conference Station 7936 The Cisco Unified IP Conference Station includes diagnostic capabilities in the LCD interface to help you troubleshoot problems that might occur. Refer to the appropriate topics in this chapter to troubleshoot the Cisco Unified IP Conference Station.
  • Page 112: Using Ping

    Chapter 4 Troubleshooting the Cisco Unified IP Conference Station 7936 Using Ping To view network statistics, follow these steps: Procedure Press the Menu button. Step 1 Press the Up or Down scroll button to select Admin Setup. Step 2 Press the Select button.
  • Page 113: Other Troubleshooting Information

    Chapter 4 Troubleshooting the Cisco Unified IP Conference Station 7936 Other Troubleshooting Information To use Ping, follow these steps: Procedure Press the Menu button. Step 1 Press the Up or Down scroll button to select Admin Setup. Step 2 Press the Select button.
  • Page 114 Chapter 4 Troubleshooting the Cisco Unified IP Conference Station 7936 Other Troubleshooting Information Table 4-1 Troubleshooting Information Problem Description Resolution LCD screen message display If the message “Obtaining IP Address” is persistent in the LCD screen display, check the DHCP server and check the network connections.
  • Page 115 Chapter 4 Troubleshooting the Cisco Unified IP Conference Station 7936 Other Troubleshooting Information Table 4-1 Troubleshooting Information (continued) Problem Description Resolution The Cisco Unified IP Conference Station • Cisco Unified IP Conference Station resetting resets when it loses contact with the Cisco Unified CallManager software.
  • Page 116 Chapter 4 Troubleshooting the Cisco Unified IP Conference Station 7936 Other Troubleshooting Information Cisco Unified IP Conference Station 7936 Administration Guide OL-10751-01...
  • Page 117: Appendix

    Storage temperature -30°C to 55°C (-22° to 131°F) Height 31.5 cm (12 1/2 in.) Width 30.2 cm (12 in.) Depth 5.7 cm (2 1/4 in.) Weight 0.8 kg (1 3/4 lb.) Cisco Unified IP Conference Station 7936 Administration Guide OL-10751-01...
  • Page 118: Cable Specifications

    Appendix A Technical Specifications for the Cisco Unified IP Conference Station 7936 Cable Specifications Specification Value or Range Power • AC/DC adapter (100-240 V~, 50-60 Hz, 500 mA) • Power Interface Module (PIM) Country Cord (orderable) • Conference Room Coverage 20 ft.
  • Page 119: Appendix

    A P P E N D I X Translated Safety Warnings Refer to the Regulatory Compliance and Safety Information for the Cisco Unified IP Phone 7900 Series for translations of the safety warnings required for the proper installation of the Cisco Unified IP Conference Station 7936.
  • Page 120 Appendix B Translated Safety Warnings Cisco Unified IP Conference Station 7936 Administration Guide OL-10751-01...
  • Page 121: I N D E X

    3-19 auto-registration external microphones 2-16 best performance 2-21 firmware version configuring verifying 3-18 call forwarding 3-35 Call Pickup 3-35, 3-36 conventions how to use this guide Cisco Unified IP Conference Station 7936 Administration Guide IN-1 OL-10751-01...
  • Page 122 3-25 configuring a local directory 3-33 configuring IP settings 3-10 LDAP (Lightweight Directory Access Protocol) 3-30 configuring TFTP options 3-15 LEDs configuring VLAN options 3-14 Cisco Unified IP Conference Station 7936 Administration Guide IN-2 OL-10751-01...
  • Page 123 TFTP server 3-15, 3-16, performance guidelines 2-21 3-17 Phone Book assigning a TFTP server 3-15 adding an entry 3-33 configuring 3-15 configuring 3-33 troubleshooting deleting an entry 3-42 Cisco Unified IP Conference Station 7936 Administration Guide IN-3 OL-10751-01...
  • Page 124 VLAN auxiliary VLAN 3-14 configuring 3-14 web interface 3-36 Web pages administrator settings 3-38 diagnostics 3-44 phone book 3-41 setup 3-40 sounds 3-43 system information 3-38 time and date 3-43 Cisco Unified IP Conference Station 7936 Administration Guide IN-4 OL-10751-01...

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