Set viewing options
You can use the Filter By drop-down list to see all messages or only those with a particular quarantine status.
To see the body of a message, select the View message body check box. Select any message. A second pane
appears at the bottom of the dialog box that shows the message body. You can also select any message and
click Edit > View Message Body, or right-click any message and select View Message Body.
Save messages or send to a user's inbox
If you want to keep a message on the Quarantine Server, you save it to a file.
1. On the Messages tab of the Quarantine Server Message and User Management dialog box, select
the message you want to save. You can save only one message at a time.
2. Click
.
Or, select File > Save As.
Or, right-click the message and select Save As.
3. Type or select the location where you want to save the file. Click Save.
To send a message to a user's inbox, select File > Release Message.
Only spam email messages can be released to users. Messages that contain or may contain viruses cannot be
released to users.
Delete messages manually
1. On the Messages tab of the Quarantine Server Message and User Management dialog box, select
the message or messages you want to delete.
o To select a range of messages, click the first in the range, press the
message in the range.
o To select multiple messages that are not in a range, hold down
o To select all messages, select Edit >Select All. Or, right-click any message and select Select All.
2. Click
.
Or, select Edit > Delete.
Delete messages automatically
You can specify to automatically delete all future email messages from a particular domain or sender, or that
contain certain text in the subject line. All subsequent email to any user with this characteristic is automatically
deleted before it is sent to the Quarantine Server.
1. On the Messages tab of the Quarantine Server Message and User Management dialog box, select
the message or messages associated with the characteristic you want to automatically delete.
o To select a range of messages, click the first in the range, press the Shift key, and click the last
message in the range.
o To select multiple messages that are not in a range, hold down Ctrl as you select messages.
o To select all messages, select Edit > Select All. Or, right-click any message and select Select All.
2. Choose the appropriate options for deletion.
o From the Edit menu, select Auto-Remove > Sender Domain, Auto-Remove > Sender, or
Auto-Remove > Subject. These options are also available from the right-click (context) menu.
o You can also use the equivalent icons to select these options.
User Guide
Quarantine Server
key, and click the last
Shift
as you select messages.
Ctrl
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