Troubleshooting And Routine Maintenance; Troubleshooting; Error Messages - Ricoh FAX 1190L User Manual

Troubleshooting and routine
11
maintenance

Troubleshooting

Error messages

As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the problem and displays an error message. The most common error messages are shown below.
You can correct most problems by yourself.
ERROR MESSAGES
ERROR MESSAGE CAUSE
The back cover is not completely
Back Cover Open
closed.
The machine is set BT Call Sign to
BT Call Sign On
On. You cannot change the Receive
Mode from Manual to another mode.
Change Drum Soon The drum unit is near the end of its life.
Poor phone line quality caused a
Comm.Error
communication error.
You tried to poll a fax machine that is
Connection Fail
not in Polled Waiting mode.
The temperature of the drum unit or
Cooling Down
toner cartridge is too hot. The machine
Wait for a while
will pause its current print job and go
into cooling down mode. During the
cooling down mode, you will hear the
cooling fan running while the display on
the machine shows Cooling Down,
and Wait for a while.
The front cover is not completely
Cover is Open
closed.
Print data is left in the machine's
Data Remaining
memory.
The other person or other person's fax
Disconnected
machine stopped the call.
ACTION
Close the back cover of the machine.
Set BT Call Sign to Off.
See BT Call Sign (For U.K. Only) on page A-1.
Use the drum unit until you have a print quality
problem; then replace the drum unit with a new one.
See Replacing the drum unit on page 11-24.
Try sending the fax again or try connecting the
machine to another telephone line. If the problem
continues, call the telephone company and ask them
to check your phone line.
Check the other fax machine's polling setup.
You must wait 20 minutes for it to cool.
Close the front cover of the machine.
Re-start printing from your computer.
Try to send or receive again.
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