Troubleshooting The Microprocessor - Dell PowerEdge HR675 Hardware Owner's Manual

Close the system (see "Installing the System Cover" on page 67).
f
Reconnect the system to the electrical outlet, and turn on the system
g
and attached peripherals.
Run the appropriate online diagnostic test.
h
If the tests fail, repeat step 17 for each expansion card until you are
able to single out the faulty expansion card.
If the tests fail for all expansion cards, see "Getting Help" on page 175.

Troubleshooting the Microprocessor

Problem
• Error message indicates a processor problem.
• Front-panel status LCD indicates a problem with the processor or system
board.
• A heat sink is not installed for the processor.
Action
CAUTION:
Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1 If possible, run the appropriate online diagnostics test (see "Using Dell
PowerEdge Diagnostics" on page 163).
2 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
3 Open the system (see "System Cover" on page 66).
4 Remove the processor airflow shroud (see "Removing the Processor Airflow
Shroud" on page 70).
5 Ensure that the processor and heat sink is properly installed (see "Installing
the Processor" on page 118).
6 Install the processor airflow shroud (see "Installing the Processor Airflow
Shroud" on page 72).
Troubleshooting Your System
161