Dell PowerEdge T300 Series Hardware Owner's Manual
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Dell PowerEdge T300 Series Hardware Owner's Manual

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Dell™ PowerEdge™ T300 Systems
Hardware Owner's Manual
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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  • Page 1 Dell™ PowerEdge™ T300 Systems Hardware Owner’s Manual w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 3: Table Of Contents

    Contents About Your System ....Other Information You May Need ... . Accessing System Features During Startup .
  • Page 4 Responding to Error Messages ... Using the System Setup Program ..System Setup Options ....Main Screen .
  • Page 5 System Cover ..... . . Removing the System Cover ... . Installing the System Cover .
  • Page 6 Removing an Expansion Card ... . Installing an Expansion Card ... . SAS Controller Card ....Removing a SAS Controller Card .
  • Page 7 Removing the System Battery ... Installing the System Battery ... . Chassis Intrusion Switch ....Removing the Chassis Intrusion Switch .
  • Page 8 ... Troubleshooting the Microprocessor ..Running the System Diagnostics ..Using Dell PowerEdge Diagnostics ..Contents...
  • Page 9 ..... . Contacting Dell .....
  • Page 10 Contents...

  • Page 11: About Your System

    About Your System This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability. The system firmware, applications, and operating system monitor the system and component status and alert you when a problem arises.

  • Page 12: Accessing System Features During Startup

    Updates are sometimes included with the system to describe changes to the system, software, and/or documentation. NOTE: Always check for updates at support.dell.com and read the updates first because they often supercede information in other documents. • Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians.

  • Page 13: Front-Panel Features And Indicators

    Table 1-1. Keystrokes for Accessing System Features (continued) Keystroke Description <Ctrl+S> If you have PXE support enabled through the System Setup Program (see "Integrated Devices Screen" on page 48), this keystroke allows you to configure NIC settings for PXE boot. For more information, see the documentation for your integrated NIC.
  • Page 14 Table 1-2. Front-Panel Components Item Component Icon Description 3.5-inch drive bay Holds an optional diskette drive. lower 5.25-inch drive Holds an optional optical drive or tape backup unit. upper 5.25-inch drive Holds an optical drive. power button The power button controls the DC power supply output to the system.
  • Page 15 Table 1-2. Front-Panel Components (continued) Item Component Icon Description LCD panel Provides system ID, status information, and system error messages. The LCD lights blue during normal system operation. Both the system management software and the identification buttons located on the front and back of the system can cause the LCD to flash blue to identify a particular system.

  • Page 16: Back-Panel Features And Indicators

    Back-Panel Features and Indicators Figure 1-2 shows the controls, indicators, and connectors located on the system's back panel. Figure 1-2. Back-Panel Features and Indicators expansion card slots (5) USB connectors (4) NIC connectors (2) video connector serial connector power connector(s) Connecting External Devices When connecting external devices to your system, follow these guidelines: •...

  • Page 17: Power Indicator Codes

    • Always attach an external device while your system and the device are turned off. Next, turn on any external devices before turning on the system (unless the documentation for the device specifies otherwise). See "Using the System Setup Program" on page 41 for information about enabling, disabling, and configuring I/O ports and connectors.

  • Page 18: Nic Indicator Codes

    Figure 1-3. Redundant Power Supply Indicators power supply status (DC out is power supply fault operational) AC line status (AC in is operational) NIC Indicator Codes Each NIC on the back panel has an indicator that provides information on network activity and link status (see Figure 1-4). For a list of NIC indicator codes, see Table 1-4.

  • Page 19: Lcd Status Messages

    Table 1-4. NIC Indicator Codes Indicator Indicator Code Link and activity The NIC is not connected to the network. indicators are off Link indicator is green The NIC is connected to a valid link partner on the network. Activity indicator is Network data is being sent or received.
  • Page 20 Table 1-5. LCD Status Messages Code Text Causes Corrective Actions A 62-character string that This message is for SYSTEM NAME can be defined by the user in information only. the System Setup program. You can change the The SYSTEM NAME system ID and name in displays under the following the System Setup...
  • Page 21 Specified microprocessor is See your system’s E1410 CPU # IERR reporting an internal error. Information Update tech sheet located on support.dell.com for the most current system information. If the problem persists, see "Getting Help" on page 175. About Your System...
  • Page 22 AC power source, or the SEL is cleared using either Server Assistant or the BMC Management Utility. See the Dell OpenManage™ Baseboard Management Controller User’s Guide for information about these utilities. Specified processor is See "Troubleshooting the...
  • Page 23 Table 1-5. LCD Status Messages (continued) Code Text Causes Corrective Actions E141F CPU Protocol The system BIOS has See "Getting Help" on reported a processor page 175. protocol error. E1420 CPU Bus PERR The system BIOS has See "Getting Help" on reported a processor bus page 175.
  • Page 24 Table 1-5. LCD Status Messages (continued) Code Text Causes Corrective Actions E1624 PS Redundancy The power supply subsystem See "Troubleshooting is no longer redundant. If Redundant Power the last supply fails, the Supplies" on page 143. system will go down. The system BIOS has See "Getting Help"...
  • Page 25 Table 1-5. LCD Status Messages (continued) Code Text Causes Corrective Actions The system BIOS has Remove and reseat the E171F PCIE Fatal reported a PCIe fatal error PCIe expansion cards. If Err B## D## on a component that resides the problem persists, see in PCIe configuration space "Troubleshooting at bus ##, device ##,...
  • Page 26 Table 1-5. LCD Status Messages (continued) Code Text Causes Corrective Actions Control cable for the power Reseat the cable. If the E1A18 PDB Ctrl distribution board (PDB) is problem persists, replace Cable missing or bad the cable. No memory is installed in Install memory.
  • Page 27 Table 1-5. LCD Status Messages (continued) Code Text Causes Corrective Actions System management See "Getting Help" on E201C SMI Init interrupt (SMI) page 175. initialization failure. E201D Shutdown Test BIOS shutdown test failure. See "Getting Help" on page 175. E201E POST Mem Test BIOS POST memory test See "Troubleshooting failure.
  • Page 28 Table 1-5. LCD Status Messages (continued) Code Text Causes Corrective Actions The system BIOS has See "Troubleshooting E2111 SBE Log disabled memory single-bit System Memory" on Disable DIMM error (SBE) logging, and will page 146. not resume logging further SBEs until the system is rebooted.

  • Page 29: Solving Problems Described By Lcd Status Messages

    Table 1-5. LCD Status Messages (continued) Code Text Causes Corrective Actions The video will be turned off Information only. I1916 Video Off in in xx seconds by the RAC remote user. (LCD lights with a blue or amber background.) Warns predictively that the Replace RAID battery W1228 ROMB Batt <...

  • Page 30: System Messages

    Any of these actions will remove fault messages, and return the status indicators and LCD colors to the normal state. Messages will reappear under the following conditions: • The sensor returns to a normal state but fails again, resulting in a new SEL entry.
  • Page 31 Table 1-6. System Messages (continued) Message Causes Corrective Actions Unsupported DIMMs, For memory configuration Alert! Unsupported mismatched DIMMs, or information, see "Memory memory, incomplete unmatched DIMMs have Module Installation sets, or unmatched been detected. If more Guidelines" on page 110. If sets.
  • Page 32 Table 1-6. System Messages (continued) Message Causes Corrective Actions Faulty diskette/tape drive See "Troubleshooting a Diskette subsystem controller. Diskette Drive" on page 149. reset failed. Diskette missing from or Insert or replace the diskette. Drive not ready. improperly inserted in diskette drive.
  • Page 33 Table 1-6. System Messages (continued) Message Causes Corrective Actions Faulty keyboard See "Getting Help" on Keyboard Controller controller; faulty system page 175. failure board Keyboard cable connector Check the keyboard Keyboard data line is loose or improperly connection to the system. If failure connected, defective the problem persists, try...
  • Page 34 Table 1-6. System Messages (continued) Message Causes Corrective Actions Faulty or missing optical Use a bootable USB key, CD, No boot device drive subsystem, hard or hard drive. If the problem available drive, or hard-drive persists, see subsystem, or no bootable "Troubleshooting an Internal USB key installed.
  • Page 35 Table 1-6. System Messages (continued) Message Causes Corrective Actions Faulty or improperly Reseat the PCIe card in the PCIe Fatal Error installed PCIe card in the specified slot number (see caused a system specified slot. "Installing an Expansion reset: Slot n Card"...
  • Page 36 Table 1-6. System Messages (continued) Message Causes Corrective Actions SATA port x was turned See "Troubleshooting a Hard SATA PORT n drive on in setup, but a drive Drive" on page 153 for the not found was not found. appropriate drive(s) installed in your system.
  • Page 37 Table 1-6. System Messages (continued) Message Causes Corrective Actions Information only. System will TPM configuration now restart. operation honored A Trusted Platform See "Getting Help" on TPM failure Module (TPM) function page 175. has failed. Configuration change has Press I to continue system TPM operation is been requested.
  • Page 38 Table 1-6. System Messages (continued) Message Causes Corrective Actions A fatal system error Check the SEL for Warning: A fatal occurred and caused the information that was logged error has caused system to reboot. during the error. See the system reset! applicable troubleshooting Please check the section in "Troubleshooting...

  • Page 39: Warning Messages

    "Troubleshooting System please see the Memory" on page 146. system documentation on support.dell.com Faulty USB device, USB See "Troubleshooting a USB Write fault medium, optical drive Device" on page 138, Write fault on assembly, hard drive, or "Troubleshooting an Internal...

  • Page 40: Diagnostics Messages

    Diagnostics Messages The system diagnostic utilities produce messages from diagnostic tests run on your system. See "Running the System Diagnostics" on page 163 for more information about system diagnostics. Alert Messages Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions.

  • Page 41: Using The System Setup Program

    Using the System Setup Program After you set up your system, run the System Setup program to familiarize yourself with your system configuration and optional settings. Record the information for future reference. You can use the System Setup program to: •...

  • Page 42: Using The System Setup Program

    Using the System Setup Program Table 2-1 lists the keys that you use to view or change information on the System Setup program screens and to exit the program. Table 2-1. System Setup Program Navigation Keys Keys Action Up arrow or <Shift><Tab> Moves to the previous field.

  • Page 43: System Setup Options

    System Setup Options Main Screen When you enter the System Setup program, the main System Setup program screen appears (see Figure 2-1). Figure 2-1. Main System Setup Program Screen Table 2-2 lists the options and descriptions for the information fields that appear on the main System Setup program screen.
  • Page 44 CD-ROM may be present. NOTE: System boot is not supported from an external device attached to a SAS or SCSI adapter. See support.dell.com for the latest support information about booting from external devices Hard-Disk Drive...

  • Page 45: Memory Information Screen

    Table 2-2. System Setup Program Options (continued) Option Description PCI IRQ Assignment Displays a screen to change the IRQ assigned to each of the integrated devices on the PCI bus, and any installed expansion cards that require an IRQ. Serial Communication Displays a screen to configure serial communication, external serial connector, fail-safe baud rate, remote terminal type, and redirection after boot.

  • Page 46: Cpu Information Screen

    Table 2-3. Memory Information Screen (continued) Option Description System Memory Testing Specifies whether system memory tests are run at system boot. Options are Enabled and Disabled. CPU Information Screen Table 2-4 lists the options and descriptions for the information fields that appear on the CPU Information screen.

  • Page 47: Sata Configuration Screen

    Table 2-4. CPU Information Screen (continued) Option Description NOTE: Demand-Based Power Check your operating system documentation to Management verify if the operating system supports this feature. (Enabled default) Enables or disables demand-based power management. When enabled, the CPU Performance State tables will be reported to the operating system;...

  • Page 48: Integrated Devices Screen

    Table 2-5. SATA Configuration Screen (continued) Option Description Port F Displays the model number, drive type, and size of the (Off default) device attached to Port F. When set to Auto, the port is enabled if devices are attached to the port. Integrated Devices Screen Table 2-6 lists the options and descriptions for the information fields that appear on the Integrated Devices screen.

  • Page 49: Serial Communication Screen

    Table 2-6. Integrated Devices Screen Options (continued) Option Description I/OAT DMA Engine Enables the I/O Acceleration Technology (I/OAT) option. This feature should be enabled only if the hardware and (Disabled default) software support I/OAT. The I/OAT Data Memory Tranfer (DMA) Engine transfers data between memory modules, allowing data to bypass the CPU.

  • Page 50: System Security Screen

    System Security Screen Table 2-8 lists the options and descriptions for the information fields that appear on the System Security screen. NOTE: Systems shipping in China are not equipped with TPM. Disregard any TPM options listed in the System Security Screen. Table 2-8.
  • Page 51 The TPM can be used by security applications, and it is capable of generating and storing keys and storing passwords and digital certificates. See support.dell.com for additional documentation on TPM technology. When set to Off (default), presence of the TPM is not reported to the operating system.

  • Page 52: Exit Screen

    Table 2-8. System Security Screen Options (continued) Option Description NOTICE: TPM Clear Clearing the TPM will cause loss of all (No default) encryption keys in the TPM. This option will prevent booting to the operating system and will result in loss of data if the encryption keys cannot be restored.

  • Page 53: System And Setup Password Features

    System and Setup Password Features NOTICE: The password features provide a basic level of security for the data on your system. If your data requires more security, use additional forms of protection, such as data encryption programs. NOTICE: Anyone can access the data stored on your system if you leave the system running and unattended without having a system password assigned or if you leave your system unlocked so that someone can disable the password by changing a jumper setting.
  • Page 54 When a system password is not assigned and the password jumper on the system board is in the enabled (default) position, the setting shown for the System Password option is Not Enabled and the Password Status field is Unlocked. To assign a system password: 1 Verify that the Password Status option is set to Unlocked.
  • Page 55 When the Password Status option is set to Unlocked, you have the option to leave the password security enabled or to disable the password security. To leave the password security enabled: 1 Turn on or reboot your system by pressing <Ctrl><Alt><Del>. 2 Type your password and press <Enter>.

  • Page 56: Using The Setup Password

    4 When prompted, type the system password. 5 Confirm that Not Enabled is displayed for the System Password option. If Not Enabled is displayed for the System Password option, the system password has been deleted. If Enabled is displayed for the System Password option, press the <Alt><b>...

  • Page 57: Disabling A Forgotten Password

    Operating With a Setup Password Enabled If Setup Password is set to Enabled, you must enter the correct setup password before you can modify most of the System Setup options. When you start the System Setup program, the program prompts you to enter a password.

  • Page 58: Entering The Bmc Setup Module

    • Functions independently of the system’s power state or the system’s operating system • Provides text console redirection for system setup, text-based utilities, and operating system consoles NOTE: To remotely access the BMC through the integrated NIC, you must connect the network connection to integrated NIC1.

  • Page 59: Installing System Components

    Installing System Components This section describes how to install the following system components: • Front bezel • System cover • EMI fillers • Processor airflow shroud • Power supplies and power distribution board • Hard drives • Diskette drive • Optical and tape drives •...

  • Page 60: Recommended Tools

    Recommended Tools The procedures in this section may require one or more of the following tools: • Small Phillips screwdriver • Small flat-blade screwdriver • Wrist grounding strap Inside the System Figure 3-1 shows the system cover removed to provide an interior view of the system.
  • Page 61 Figure 3-1. Inside View of the System system cover processor airflow shroud system fan power supplies power distribution board shroud system memory modules (6) processor and heat sink drive release latch control panel optical drive Installing System Components...

  • Page 62: Front Bezel

    5.25-inch drive bay diskette drive front bezel expansion card fan 3.5-inch hard drive bays (4) system board expansion-card cover The system board in your system supports a single processor, five expansion cards, and six memory modules. Internal hard drive bays offer space for four SAS or SATA hard drives, cabled or hot-pluggable.

  • Page 63: Removing The Front Bezel

    Removing the Front Bezel 1 Using the system key, unlock the front bezel (if locked). Figure 3-2. Locking and Unlocking the System 2 Slide the bezel release latch to the right (away from the power button) then rotate the top of the bezel away from the chassis. 3 Lift the bezel up and away from the system, removing the tabs from the bezel tab slots.

  • Page 64: Installing The Front Bezel

    Figure 3-3. Removing and Installing the Front Bezel lever front bezel tabs (2) bezel tab slots (2) Installing the Front Bezel 1 Insert the tabs on the front bezel into the bezel tab slots on the system (see Figure 3-3). 2 Rotate the top of the bezel towards the chassis until the bezel locks into place (see Figure 3-3).

  • Page 65: Front Bezel Inserts

    Front Bezel Inserts Removing a Front Bezel Insert NOTE: Before installing a drive in one or more of the front drive bays, first remove the corresponding insert(s) on the front bezel. NOTE: Bezel inserts may contain screws on the inside. You can attach the screws to new drives, as needed.

  • Page 66: Installing A Front Bezel Insert

    Installing a Front Bezel Insert NOTE: If you remove a drive from one or more of the front drive bays, replace the corresponding insert(s) on the front bezel. 1 From the back of the front bezel, align one of the insert tabs with the corresponding notch on the bezel, then press the insert into the bezel until the opposite tab snaps into place (see Figure 3-4).

  • Page 67: Installing The System Cover

    Figure 3-5. Removing and Installing the System Cover cover release latch lock system cover hook slot cover release latch foot (4) Installing the System Cover 1 Ensure that all internal cables are connected and folded out of the way. 2 Ensure that no tools or extra parts are left inside the system. 3 Ensure that the cover release latch is in the up (open) position.

  • Page 68: Emi Fillers

    6 Using a small flat-blade screwdriver, turn the release latch lock on the cover release latch clockwise to the locked position (see Figure 3-5). 7 Rotate the system feet outward into the open position (see Figure 3-5) and return the system to the upright position. 8 Reattach any peripherals you disconnected, then connect the system to the electrical outlet.

  • Page 69: Installing An Emi Filler

    Figure 3-6. Removing and Installing a Blank Drive EMI Filler tabs (2) EMI filler Installing an EMI Filler NOTE: If you remove a drive from one or more of the 5.25-inch optical drive bays or the 3.5-inch diskette drive bay at the front of the system, replace the drive with an EMI filler.

  • Page 70: Removing The Processor Airflow Shroud

    Removing the Processor Airflow Shroud CAUTION: Only trained service technicians are authorized to remove the system cover and access any components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
  • Page 71 4 If present, remove the cable from the cable guides and fold the SAS cable away from the processor airflow shroud. 5 Press the release tabs on the airflow shroud, then lift the shroud up and out of the chassis. Figure 3-8.

  • Page 72: Installing The Processor Airflow Shroud

    alignment guide release tab cable guides (4) Installing the Processor Airflow Shroud NOTICE: Ensure that all SATA/SAS cables are folded out of the way and that all power cables are properly routed before installing the processor airflow shroud. 1 Align the tabs on the processor airflow shroud with the tab slots on the chassis, then carefully lower the shroud into the chassis until the release tabs lock into place.

  • Page 73: Removing A Redundant Power Supply

    Removing a Redundant Power Supply NOTICE: The system requires one power supply to operate the system normally. On power-redundant systems, remove and replace only one power supply at a time in a system that is powered on. NOTICE: If you are replacing a redundant power supply while your system is on, ensure that both the power supply status and the AC line status LEDs are green before removing the power supply (see Figure 1-3).
  • Page 74 Figure 3-9. Removing and Installing a Redundant Power Supply locking tab power supply handle cable retention bracket Installing System Components...

  • Page 75: Installing A Redundant Power Supply

    Installing a Redundant Power Supply NOTE: When installing a redundant power supply, allow several seconds for the system to recognize the power supply and determine if it is functioning properly. 1 With the power supply handle in the extended position, slide the power supply into the chassis (see Figure 3-9).
  • Page 76 5 Remove the screw that secures the power supply to the system. 6 Press the power supply release tab and slide the power supply out of the system. Figure 3-10. Removing and Installing a Non-redundant Power Supply non-redundant power supply power supply release tab screw Installing System Components...

  • Page 77: Installing A Non-Redundant Power Supply

    Installing a Non-Redundant Power Supply 1 Slide the power supply into the back of the chassis until the power supply release tab snaps into place (see Figure 3-10). 2 Replace the screw to secure the power supply to the system (see Figure 3-10).

  • Page 78: Installing A Hot-Pluggable Hard Drive

    3 Squeeze the tabs on the hard drive carrier release handle, then rotate the handle down to release the drive. 4 Slide the hard drive out of the system. NOTICE: To maintain proper system cooling and EMI protection, all empty hard drive bays must have a drive carrier or blank installed.
  • Page 79 NOTICE: Combining SATA and SAS hard drives in the same system configuration is not supported. 1 Unpack the hard drive and prepare it for installation. 2 Remove the front bezel (see "Removing the Front Bezel" on page 63). 3 Remove either the existing hard drive, if applicable, or the hard drive carrier (see "Diskette Drive (Optional)"...

  • Page 80: Removing A Cabled Hard Drive

    Figure 3-12. Removing and Installing a Hard Drive Carrier screws (4) hard drive carrier hard drive SAS mounting hole 5 With the handle on the hard drive carrier open, slide the hard drive into the drive bay until the carrier contacts the backplane (see Figure 3-11). 6 Push in (towards the system) on the hard drive carrier handle and rotate the handle up until it snaps into place (see Figure 3-11).
  • Page 81 3 Disconnect the data cable and the power cable from the hard drive in the drive bay. 4 Press in on the blue tabs on each side of the hard drive bracket and slide the drive up and out of the bay. Figure 3-13.

  • Page 82: Installing A Cabled Hard Drive

    Installing a Cabled Hard Drive CAUTION: Only trained service technicians are authorized to remove the system cover and access any components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
  • Page 83 Figure 3-14. Removing a Hard Drive From a Hard Drive Bracket hard drive hard drive bracket 6 Slide the hard drive into the drive bay until it snaps into place (see Figure 3-13). 7 Connect the power cable to the hard drive. 8 Connect the data cable to the hard drive: •...

  • Page 84: Configuring The Boot Device

    NOTE: System boot is not supported from an external device attached to a SAS or SCSI adapter. See support.dell.com for the latest support information about booting from external devices. If booting the system from a hard drive, the drive must be attached to the primary (boot) controller.
  • Page 85 6 Slide the drive release latch towards the base of the system to release the shoulder screw, then slide the diskette drive out of the drive bay. See . NOTE: If you are permanently removing the diskette drive, replace the 3.5-inch EMI filler (see "Installing an EMI Filler"...

  • Page 86: Installing A Diskette Drive

    7 Replace the processor airflow shroud (see "Installing the Processor Airflow Shroud" on page 72). 8 Replace the system cover (see "Installing the System Cover" on page 67). 9 Replace the front bezel (see "Installing the Front Bezel" on page 64). Installing a Diskette Drive CAUTION: Only trained service technicians are authorized to remove the system...
  • Page 87 Figure 3-16. Installing Diskette Drive Shoulder Screws shoulder screws (4) 8 From the front of the system, align the shoulder screws with the slot in the chassis, then slide the diskette drive into the drive bay until the shoulder screw snaps into place or you feel the drive securely installed (see Figure 3-15).

  • Page 88: Optical And Tape Drives

    Optical and Tape Drives The 5.25-inch drive bays in the front of your system provide support for an optical drive and either an optional tape drive or second optical drive. Removing an Optical or Tape Drive CAUTION: Only trained service technicians are authorized to remove the system cover and access any components inside the system.
  • Page 89 Figure 3-17. Removing and Installing an Optical or Tape Drive (SCSI Connection) drive release latch shoulder screws optical drive SCSI data cable SCSI power cable Installing System Components...
  • Page 90 Figure 3-18. Removing and Installing an Optical Drive (SATA Connection) drive release latch shoulder screws optical drive SATA data cable SATA power cable 7 Replace the processor airflow shroud (see "Installing the Processor Airflow Shroud" on page 72). 8 Replace the system cover (see "Installing the System Cover" on page 67). 9 Replace the front bezel (see "Installing the Front Bezel"...

  • Page 91: Installing An Optical Or Tape Drive

    Installing an Optical or Tape Drive CAUTION: Only trained service technicians are authorized to remove the system cover and access any components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
  • Page 92 Figure 3-19. Installing Optical or Tape Drive Shoulder Screws screws (3) 8 From the front of the system, align the shoulder screws with the slot in the chassis, then slide the drive into the drive bay until the shoulder screw snaps into place or you feel the drive securely installed (see Figure 3-18).

  • Page 93: Expansion Cards

    12 Replace the system cover (see "Installing the System Cover" on page 67). 13 Replace the front bezel (see "Installing the Front Bezel" on page 64). 14 Enter the System Setup program and ensure that the drive’s controller is enabled (see "Entering the System Setup Program" on page 41). Expansion Cards The system board can accommodate up to five expansion cards (see Figure 6-1):...
  • Page 94 NOTE: Filler brackets must be installed over empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system and protect against electromagnetic interference. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Figure 3-20.

  • Page 95: Installing An Expansion Card

    7 Close the expansion card cover (see Figure 3-7). 8 Replace the system cover (see "Installing the System Cover" on page 67). 9 Reattach any peripherals you disconnected, then connect the system to the electrical outlet. 10 Turn on the system and attached peripherals. Installing an Expansion Card CAUTION: Only trained service technicians are authorized to remove the system...

  • Page 96: Sas Controller Card

    9 Connect any cables that should be attached to the card. See the documentation for the card for information about the card’s cable connections. 10 Close the expansion card cover (see Figure 3-7). 11 Replace the system cover (see "Installing the System Cover" on page 67). 12 Reattach any peripherals you disconnected, then connect the system to the electrical outlet.

  • Page 97: Installing A Sas Controller Card

    4 Open the expansion card latch adjacent to the slot (see Figure 3-20). 5 Disconnect the SAS cable, LED cable, and RAID battery cable (if applicable) from the SAS controller card. 6 Grasp the card by its top corners and ease it out of its connector (see Figure 3-20).
  • Page 98 2 Remove the system cover (see "Removing the System Cover" on page 66). 3 Open the expansion card cover (see Figure 3-7). NOTE: You can remove the expansion card cover, if desired, and set it aside. 4 Remove the filler bracket or existing expansion card to create a card-slot opening (see "Removing an Expansion Card"...

  • Page 99: Raid Battery

    14 Turn on the system and attached peripherals. 15 Install any device drivers required for the card. See the documentation for the card for information about installing the card’s device drivers. RAID Battery The information in this section applies only to systems with the optional battery-cached SAS/RAID controller card.
  • Page 100 Figure 3-21. Installing and Removing a RAID Battery RAID battery battery carrier release tab battery carrier battery carrier slots (2) battery carrier retention tabs battery cable slot Installing System Components...

  • Page 101: Installing A Raid Battery

    Installing a RAID Battery 1 Insert the RAID battery into the battery carrier (see Figure 3-21). 2 Insert the battery carrier and RAID battery into the system’s battery carrier slots, ensuring that the battery carrier is aligned and fully seated in the slots. 3 Connect the battery cable to the SAS/RAID controller card.
  • Page 102 Figure 3-22. Removing and Installing a RAC Card RAC card RAC card cable RAC_CONN connector RAC card slot (slot 1) RAC card cable connectors (2, but only connector 2 is used) 6 Grasp the card by its top corners and ease it out of its connector (see Figure 3-20).

  • Page 103: Installing A Rac Card

    NOTE: Filler brackets must be installed over empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system and protect against electromagnetic interference. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.

  • Page 104: Internal Usb Memory Key Connector

    8 Close the expansion card latch to secure the card in the system (see Figure 3-20). NOTICE: When attaching the cable to the system board, ensure that you do not damage the surrounding system board components. 9 Connect the ribbon cable to the RAC_CONN connector on the system board and then to connector 2 on the RAC card (see Figure 3-22).
  • Page 105 3 Open the expansion card cover (see Figure 3-7). 4 Locate the USB connector on the system board (see Figure 6-1). 5 Insert the USB memory key into the USB connector onto the board (see Figure 3-23). 6 Close the expansion card cover (see Figure 3-7). 7 Replace the system cover (see "Installing the System Cover"...

  • Page 106: Cooling Fans

    Cooling Fans The system contains two cooling fans, an expansion card fan for the expansion cards, and a system fan for the processor and memory modules. Removing the Expansion Card Fan CAUTION: Only trained service technicians are authorized to remove the system cover and access any components inside the system.

  • Page 107: Installing The Expansion Card Fan

    Figure 3-24. Removing and Installing the Expansion Card Fan fan release tab expansion card fan securing slots Installing the Expansion Card Fan 1 Hold the fan with the fan cable on the top side, and align the edges of the fan with the securing slots on the chassis.

  • Page 108: Removing The System Fan

    3 Route the fan power cable through the adjacent slot in the chassis, and connect the cable to the FAN1 connector on the system board (see Figure 6-1). 4 Replace the RAID battery and battery carrier, if applicable (see "Installing a RAID Battery"...

  • Page 109: Installing The System Fan

    Figure 3-25. Removing and Installing the System Fan system fan fan release tab securing slots Installing the System Fan 1 Hold the replacement fan with the fan cable on the left side (opposite the power supply), and align the edges of the fan with the securing slots. 2 Slide the fan into the securing slots until the fan release tab locks into place (see Figure 3-25).

  • Page 110: System Memory

    You can upgrade the system memory by installing combinations of 512-MB, 1-GB, 2-GB, and 4-GB memory modules. You can purchase memory upgrade kits from Dell. NOTE: Memory modules must be PC2-4200/5300 compliant for your system.

  • Page 111: Removing Memory Modules

    • Install memory modules in bank 1 (DIMM1_x) before installing memory modules in bank 2 (DIMM2_x), and install memory modules in bank 2 before installing memory modules in bank 3 (DIMM3_x). • Configurations of three or five memory modules are not supported. Table 3-1.
  • Page 112 CAUTION: Memory Module DIMMs are hot to the touch for some time after the system has been powered down. Allow the DIMMs to cool before handling them. Handle the DIMMs by the card edges, and avoid touching the DIMM components. 4 Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket.

  • Page 113: Installing Memory Modules

    Installing Memory Modules CAUTION: Only trained service technicians are authorized to remove the system cover and access any components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

  • Page 114: Processor

    1 Prior to upgrading your system, download the latest system BIOS version on support.dell.com. 2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and from the peripherals.
  • Page 115 NOTICE: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions. 5 Press down on the ends of the heat sink release levers and pull them outward to release them from the release lever retainers.
  • Page 116 8 Position your thumb firmly over the socket release lever and release the lever from the locked position. Rotate the lever up, then open the processor cover. Figure 3-28. Installing and Removing a Processor notch in processor (2) processor ZIF socket socket key (2) socket release lever NOTICE:...

  • Page 117: Installing The Processor

    Installing the Processor 1 Unpack the new processor. 2 Ensure that the release lever on the processor socket is fully extended, or in the up position (see Figure 3-28). 3 Align the processor with the socket keys on the ZIF socket (see Figure 3-28).

  • Page 118: System Battery

    Place the heat sink on the processor (see Figure 3-27). Lower the heat-sink retainers over the edges of the heatsink. One at a time, press the tabs on the retainers down and inward until they lock into place, securing the heatsink. 8 Replace the processor airflow shroud (see "Installing the Processor Airflow Shroud"...
  • Page 119 CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. See your System Information Guide for additional information. 1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and from the peripherals.

  • Page 120: Installing The System Battery

    Installing the System Battery NOTICE: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 1 Support the battery connector by pressing down firmly on the positive side of the connector. 2 Hold the battery with the "+"...

  • Page 121: Installing The Chassis Intrusion Switch

    1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and from the peripherals. 2 Remove the system cover (see "Removing the System Cover" on page 66). 3 Open the expansion card cover (see Figure 3-7). 4 Disconnect the chassis intrusion switch cable from the INTRUSION connector on the system board (see Figure 3-30).

  • Page 122: Power Supply Distribution Module

    3 Connect the switch cable to the INTRUSION connector on the system board (see Figure 6-1). 4 Close the expansion card cover (see Figure 3-7). 5 Replace the system cover (see "Installing the System Cover" on page 67). Power Supply Distribution Module If your system has redundant power supplies, it will have a power supply distribution module inside the system.

  • Page 123: Installing The Power Supply Distribution Module

    Figure 3-31. Removing and Installing the Power Supply Distribution Module power cables power supply distribution module release tab Installing the Power Supply Distribution Module 1 Position the power supply distribution module so that the securing tabs are fully inserted into the securing slots on the chassis wall (see Figure 3-31). 2 Slide the power supply distribution module down until the blue release pin locks into place, securing the board.

  • Page 124: Sas Backplane

    4 Replace the processor airflow shroud (see "Installing the Processor Airflow Shroud" on page 72). 5 Replace the system cover (see "Installing the System Cover" on page 67). 6 Replace the power supplies (see "Installing a Redundant Power Supply" on page 75).
  • Page 125 While pulling the release pin, slide the backplane towards the top of the system. Pull the backplane board until the securing slots are free from the securing tabs, and lift the board from the chassis. Figure 3-32. Removing and Installing the SAS Backplane backplane release pin securing tabs (4) securing slots (4)

  • Page 126: Installing The Sas Backplane

    Installing the SAS Backplane 1 Position the SAS backplane so that the securing tabs on the chassis are fully inserted into the securing slots on the backplane (see Figure 3-32). 2 Slide the backplane to the right until the release pin snaps into place. 3 Reconnect the following cables to the backplane (see Figure 3-32): •...
  • Page 127 4 Disconnect the control panel cable at back of the control panel (see Figure 3-33). Squeeze the metal tabs on the ends of the cable connector. Gently work the connector out of the socket. Figure 3-33. Removing and Installing the Control Panel control panel cable screw holes (2) screws (2)

  • Page 128: Installing The Control Panel

    Installing the Control Panel 1 Insert the control panel into the system as shown in Figure 3-33. 2 Install the two screws to secure the control panel to the system (see Figure 3-33). 3 Connect the control panel cable to the back of the control panel (see Figure 3-33).
  • Page 129 7 Remove the SAS controller card, if applicable (see "RAID Battery" on page 99). 8 Remove the internal USB memory key, if applicable (see Figure 6-1). 9 Remove all memory modules (see "Removing Memory Modules" on page 111). NOTE: Record the memory module socket locations to ensure proper reinstallation of the memory modules.

  • Page 130: Installing The System Board

    Figure 3-34. Removing and Installing the System Board system board release pin system board system board securing slots Installing the System Board 1 Align the back connectors on the system board with the cutouts in the back of the chassis, and ensure the system board tray is square with the chassis so that the securing tabs on the chassis fully insert into system board securing slots.
  • Page 131 5 Replace the memory modules in the same sockets from which they were removed (see "Installing Memory Modules" on page 113). 6 Replace the internal USB memory key, if applicable (see "Installing the Optional Internal USB Memory Key" on page 104). 7 Replace the SAS controller card, if applicable (see "Installing a SAS Controller Card"...
  • Page 132 Installing System Components...

  • Page 133: Troubleshooting Your System

    Troubleshooting Your System Safety First—For You and Your System To perform certain procedures in this document, you must remove the system cover and work inside the system. While working inside the system, do not attempt to service the system except as explained in this guide and elsewhere in your system documentation.

  • Page 134: Checking The Equipment

    Table 4-1. Start-Up Routine Indications (continued) Look/listen for: Action The USB CD drive activity indicator. See "Troubleshooting an Optical Drive" on page 151. The hard-drive activity indicator. See "Troubleshooting a Hard Drive" on page 153. An unfamiliar constant scraping or See "Getting Help"...

  • Page 135: Troubleshooting The Keyboard Or Mouse

    1 minute, then connect the monitor to the other video connector and turn the system on again. 3 Run the appropriate online diagnostic test (see "Using Dell PowerEdge Diagnostics" on page 163). If the tests run successfully, the problem is not related to video hardware.
  • Page 136 3 Swap the faulty keyboard or mouse with a working keyboard or mouse. If the problem is resolved, replace the faulty keyboard or mouse. 4 If other USB devices are connected to the system ports adjacent to those used by the keyboard and mouse, power down the devices and disconnect them from the system.

  • Page 137: Troubleshooting Serial I/O Problems

    Reconnect the system and peripherals to power and restart. If the mouse and keyboard are operational, proceed to the next step. If the mouse and keyboard are still not operational, see "Getting Help" on page 175. Repeat step a and step b. Set the NVRAM_CLR jumper to the disabled position.

  • Page 138: Troubleshooting A Serial I/O Device

    Troubleshooting a Serial I/O Device Problem • Device connected to the serial port is not operating properly. Action 1 Turn off the system and any peripheral devices connected to the serial port. 2 Swap the serial interface cable with a working cable, and turn on the system and the serial device.
  • Page 139 Turn off the USB device and swap the interface cable with a working cable. Turn on the device. If the problem is resolved, replace the interface cable. Turn off the USB device, connect it to another USB connector on the system, and turn on the USB device.

  • Page 140: Troubleshooting A Nic

    Repeat step a and step b. Set the NVRAM_CLR jumper to the disabled position. Close the system. Reconnect the system and peripherals to power and restart. Enter the System Setup program and reenter any custom BIOS settings that were reset. Be sure to leave all USB ports enabled. See "Using the System Setup Program"...

  • Page 141: Troubleshooting A Wet System

    5 Ensure that the NICs, hubs, and switches on the network are all set to the same data transmission speed. See the network equipment documentation. 6 Ensure that all network cables are of the proper type and do not exceed the maximum length.

  • Page 142: Troubleshooting A Damaged System

    8 Run the appropriate online diagnostic test (see "Using Dell PowerEdge Diagnostics" on page 163). If the tests fail, see "Getting Help" on page 175. Troubleshooting a Damaged System Problem • System was dropped or damaged. Action CAUTION: Only trained service technicians are authorized to remove the system cover and access any components inside the system.

  • Page 143: Troubleshooting The System Battery

    Troubleshooting the System Battery Problem • System message indicates a problem with the battery. • System Setup program loses system configuration information. • System date and time do not remain current. NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information.
  • Page 144 Action CAUTION: Only trained service technicians are authorized to remove the system cover and access any components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

  • Page 145: Troubleshooting System Cooling Problems

    Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. 1 Run the appropriate diagnostic test (see "Using Dell PowerEdge Diagnostics" on page 163). 2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals.

  • Page 146: Troubleshooting System Memory

    1 If the system is operational, run the appropriate online diagnostic test (see "Using Dell PowerEdge Diagnostics" on page 163). If diagnostics indicates a fault, follow the corrective actions provided by the diagnostic program. If the problem is not resolved or if the system is not operational, continue to the next step.
  • Page 147 If an error messages appears indicating a fault with a specific memory module, go to step 12. If any other system message appears that indicates a nonspecific memory problem, continue to the next step. 4 Enter the System Setup program and check the system memory setting (see "Entering the System Setup Program"...

  • Page 148: Troubleshooting An Internal Usb Memory Key

    15 Close the system (see "Installing the System Cover" on page 67). 16 Reconnect the system to its electrical outlet, and turn on the system and attached peripherals. 17 As the system boots, observe any error message that appears and the diagnostic indicators on the front of the system.

  • Page 149: Troubleshooting A Diskette Drive

    1 Enter the System Setup program and verify that the diskette drive is configured correctly (see "Entering the System Setup Program" on page 41). 2 Run the appropriate online diagnostic test (see "Using Dell PowerEdge Diagnostics" on page 163). 3 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
  • Page 150 6 Ensure that the diskette drive interface cable is securely connected to the diskette drive and the system board. 7 Ensure that a power cable is properly connected to the drive. 8 Replace the processor airflow shroud (see "Installing the Processor Airflow Shroud"...

  • Page 151: Troubleshooting An Optical Drive

    2 Enter the System Setup program and ensure that the optical drive controller is enabled (see "Entering the System Setup Program" on page 41). 3 Run the appropriate online diagnostic test (see "Using Dell PowerEdge Diagnostics" on page 163). Troubleshooting Your System...

  • Page 152: Troubleshooting A Scsi Tape Drive

    4 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 5 Open the system (see "System Cover" on page 66). 6 Ensure that the interface cable is securely connected to the optical drive and to the controller. 7 Ensure that the power cable is properly connected to the drive.

  • Page 153: Troubleshooting A Hard Drive

    6 Run the appropriate online diagnostics tests (see "Using Dell PowerEdge Diagnostics" on page 163). 7 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. CAUTION: Only trained service technicians are authorized to remove the system cover and access any components inside the system.
  • Page 154 This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive. 1 Run the appropriate online diagnostics test (see "Using Dell PowerEdge Diagnostics" on page 163). Depending on the results of the diagnostics test, proceed as needed through the following steps.

  • Page 155: Troubleshooting A Hot-Pluggable Hard Drive

    This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive. 1 Run the appropriate online diagnostics test (see "Using Dell PowerEdge Diagnostics" on page 163). Depending on the results of the diagnostics test, proceed as needed through the following steps.
  • Page 156 4 Turn off your system, reseat the hard drive, and restart the system. 5 If your system has a SAS RAID controller, perform the following steps. Restart the system and press <Ctrl><R> to enter the host adapter configuration utility program. See the documentation supplied with the host adapter for information about the configuration utility.

  • Page 157: Troubleshooting A Sas Or Sas Raid Controller

    1 Run the appropriate online diagnostic test (see "Using Dell PowerEdge Diagnostics" on page 163). 2 Enter the System Setup program and ensure that the SAS or SAS RAID controller is enabled (see "Entering the System Setup Program"...
  • Page 158 3 Restart the system and press the applicable key sequence to enter the configuration utility program: • <Ctrl><C> for a SAS controller • <Ctrl><R> for a SAS RAID controller See the controller's documentation for information about configuration settings. 4 Check the configuration settings, make any necessary corrections, and restart the system.

  • Page 159: Troubleshooting Expansion Cards

    1 Run the appropriate online diagnostic test for the expansion card which is exhibiting issues (see "Using Dell PowerEdge Diagnostics" on page 163). Follow any recommended actions provided by the diagnostics. If the problem persists, go to the next step.
  • Page 160 8 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem persists, go to the next step. 9 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 10 Open the system (see "System Cover"...

  • Page 161: Troubleshooting The Microprocessor

    1 If possible, run the appropriate online diagnostics test (see "Using Dell PowerEdge Diagnostics" on page 163). 2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
  • Page 162 9 If possible, run the appropriate online diagnostic test (see "Running the System Diagnostics" on page 163). If the tests fail or the problem persists, replace the processor (see "Getting Help" on page 175). 10 If you have replaced the processor and the problem persists, the system board is faulty (see "Getting Help"...

  • Page 163: Running The System Diagnostics

    ® supported Microsoft Windows and Linux operating systems are available at support.dell.com and on the CDs that came with your system. For information about using diagnostics, see the Dell PowerEdge Diagnostics User's Guide. System Diagnostics Features The system diagnostics provides a series of menus and options for particular device groups or devices.

  • Page 164: When To Use The System Diagnostics

    • View status messages that inform you if tests are completed successfully. • View error messages that inform you of problems encountered during testing. When to Use the System Diagnostics If a major component or device in the system does not operate properly, component failure may be indicated.

  • Page 165: System Diagnostics Testing Options

    System Diagnostics Testing Options Click the testing option in the Main Menu window. Table 5-1 provides a brief explanation of testing options. Table 5-1. System Diagnostics Testing Options Testing Option Function Express Test Performs a quick check of the system. This option runs device tests that do not require user interaction.

  • Page 166: Selecting Diagnostics Options

    Selecting Diagnostics Options Use the Diagnostics Options area to select how you want to test a device. You can set the following options: • Non-Interactive Tests Only — When checked, runs only tests that require no user intervention. • Quick Tests Only — When checked, runs only the quick tests on the device.

  • Page 167: Jumpers And Connectors

    Jumpers and Connectors This section provides specific information about the system jumpers and describes the connectors on the various boards in the system. System Board Connectors CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge.
  • Page 168 Figure 6-1. System Board Connectors Table 6-1. System Board Connectors Item Connector Description PCIX_5 PCI-X connector (slot 5) PCIE_X8_4 PCIe x8 connector (slot 4) PCIE_X8_3 PCIe x8 connector (slot 3) PCIE_X4_2 PCIe x4 connector (slot 2) PCIE_X4_1 PCIe x8 connector (slot 1) (reserved for DRAC SLOT RAC card) Jumpers and Connectors...
  • Page 169 Table 6-1. System Board Connectors (continued) Item Connector Description USB connectors (USB1, USB2, USB3, and USB4) NIC connectors (LOM1_UP and LOM2_ DOWN) Video connector Serial connector RAC_CONN Remote Access Controller (RAC) FAN2 Rear system fan connector DIMM1_A Memory module connector (slot 1) DIMM1_B Memory module connector (slot 2) DIMM2_A...

  • Page 170: Jumper Settings

    Table 6-1. System Board Connectors (continued) Item Connector Description SATA_E SATA drive connector SATA_C SATA drive connector SATA_A SATA drive connector HDD_LED SAS hard drive activity LED connector BATTERY System battery Jumper Settings Jumpers and Connectors...

  • Page 171: Sas Backplane Board Connectors

    Table 6-2. System Board Jumper Settings Jumper Setting Description NVRAM_CLR The configuration settings in NVRAM are retained at next system boot. Pins 3-5 (default) The configuration settings are cleared at the next system boot. (If the configuration settings become corrupted to the point where the system Pins 1-3 will not boot, install the jumper and boot the system.
  • Page 172 Figure 6-2. SAS Backplane Connectors front back release pin SAS/SATA connector backplane connector power connector SAS/SATA drive connectors (4) Jumpers and Connectors...

  • Page 173: Disabling A Forgotten Password

    Disabling a Forgotten Password The password jumper on the system board enables the system password features or disables them and clears any password(s) currently in use. CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
  • Page 174 Jumpers and Connectors...

  • Page 175: Getting Help

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 176 Getting Help...

  • Page 177: Glossary

    Glossary This section defines or identifies technical terms, abbreviations, and acronyms used in your system documents. A — Ampere(s). AC — Alternating current. ACPI — Advanced Configuration and Power Interface. A standard interface for enabling the operating system to direct configuration and power management. ambient temperature —...
  • Page 178 boot routine — A program that clears all memory, initializes devices, and loads the operating system when you start your system. Unless the operating system fails to respond, you can reboot (also called warm boot) your system by pressing <Ctrl><Alt><Del>. Otherwise, you must restart the system by pressing the reset button or by turning the system off and then back on.
  • Page 179 DNS — Domain Name System. A method of translating Internet domain names, such as www.dell.com, into IP addresses, such as 143.166.83.200. DRAM — Dynamic random-access memory. A system’s RAM is usually made up entirely of DRAM chips.
  • Page 180 expansion bus — Your system contains an expansion bus that allows the processor to communicate with controllers for peripherals, such as NICs. expansion card — An add-in card, such as a NIC or SCSI adapter, that plugs into an expansion-card connector on the system board. An expansion card adds some specialized function to the system by providing an interface between the expansion bus and a peripheral.
  • Page 181 headless system — A system or device that functions without having a keyboard, mouse, or monitor attached. Normally, headless systems are managed over a network using an Internet browser. host adapter — A host adapter implements communication between the system’s bus and the controller for a peripheral device.
  • Page 182 kHz — Kilohertz. KMM — Keyboard/monitor/mouse. KVM — Keyboard/video/mouse. KVM refers to a switch that allows selection of the system from which the video is displayed and for which the keyboard and mouse are used. LAN — Local area network. A LAN is usually confined to the same building or a few nearby buildings, with all equipment linked by wiring dedicated specifically to the LAN.
  • Page 183 memory — An area in your system that stores basic system data. A system can contain several different forms of memory, such as integrated memory (ROM and RAM) and add-in memory modules (DIMMs). MHz — Megahertz. mirroring — A type of data redundancy in which a set of physical drives stores data and one or more sets of additional drives stores duplicate copies of the data.
  • Page 184 pixel — A single point on a video display. Pixels are arranged in rows and columns to create an image. A video resolution, such as 640 x 480, is expressed as the number of pixels across by the number of pixels up and down. POST —...
  • Page 185 — An I/O port used most often to connect a modem to your system. You can usually identify a serial port on your system by its 9-pin connector. service tag — A bar code label on the system used to identify it when you call Dell for technical support.
  • Page 186 system diskette — See bootable diskette. system memory — See RAM. System Setup program — A BIOS-based program that allows you to configure your system’s hardware and customize the system’s operation by setting features such as password protection. Because the System Setup program is stored in NVRAM, any settings remain in effect until you change them again.
  • Page 187 video adapter — The logical circuitry that provides (in combination with the monitor) your system’s video capabilities. A video adapter may be integrated into the system board or may be an expansion card that plugs into an expansion slot. video driver — A program that allows graphics-mode application programs and operating systems to display at a chosen resolution with the desired number of colors.
  • Page 188 Glossary...

  • Page 189: Index

    (RAID) NIC, 16 installing, 99 serial port, 16 USB, 13, 16 battery (system) video, 16 replacing, 118 troubleshooting, 143 contacting Dell, 175 bezel (front drive) control panel assembly insert, 65 installing, 128 removing, 63 removing, 126 cooling fans configuring, 57...
  • Page 190 142 back-panel, 16 front-panel, 13 Dell contacting, 175 diagnostics advanced testing options, 165 guidelines testing options, 165 installing memory, 110 when to use, 164 diagnostics messages, 40 DIMMs See memory modules. hard drive diskette drive configuring the boot device, 84...
  • Page 191 installing CD/DVD drive, 91 memory chassis intrusion switch, 121 troubleshooting, 146 control panel assembly, 128 memory key connector diskette drive, 86 (USB), 104 expansion card fan, 107 expansion cards, 95 memory modules (DIMMs) hard drive, 84 configuring, 110 hard drive (cabled), 82 installing, 113 hard drive (hot-pluggable), 78 removing, 111...
  • Page 192 removing 5.25-inch drive, 88 password CD/DVD drive, 88 disabling, 173 chassis intrusion switch, 120 setup, 56 control panel assembly, 126 system, 53 diskette drive, 84 POST expansion card fan, 106 accessing system features, 12 expansion cards, 93 front drive bezel, 63 power indicators, 17 hard drive (cabled), 80 power supplies...
  • Page 193 56 telephone numbers, 175 startup TPM security, 50 accessing system features, 12 troubleshooting support CD/DVD drive, 151 contacting Dell, 175 cooling fans, 145 system damaged system, 142 closing, 67 diskette drive, 149 opening, 66 expansion cards, 159 external connections, 134...
  • Page 194 upgrades processor, 114 internal connector for memory key, 104 USB device connectors (back panel), 16 connectors (front panel), 13 troubleshooting, 138 USB memory key troubleshooting, 148 video connector, 16 troubleshooting, 134 warning messages, 39 warranty, 11 wet system troubleshooting, 141 Index...

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