Troubleshooting A Hot-Pluggable Hard Drive - Dell PowerEdge HR675 Hardware Owner's Manual

Remove the processor airflow shroud (see "Removing the Processor
c
Airflow Shroud" on page 70).
Verify that the cable connections between the hard drive(s) and the
d
drive controller are correct, whether the connections are to the SATA
connectors on the system board, a SAS expansion card, or a SAS RAID
controller (see "Hard Drives" on page 77).
Verify that the SAS or SATA cables are securely seated in their
e
connectors.
Replace the processor airflow shroud (see "Installing the Processor
f
Airflow Shroud" on page 72).
Close the system (see "Installing the System Cover" on page 67).
g
Reconnect the system to the electrical outlet, and turn on the system
h
and attached peripherals.
If the problem persists, see "Getting Help" on page 175.

Troubleshooting a Hot-pluggable Hard Drive

Problem
• Device driver error.
• One or more hard drives not recognized by the system.
Action
CAUTION:
Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
NOTICE:
This troubleshooting procedure can destroy data stored on the hard
drive. Before you proceed, back up all files on the hard drive.
1 Run the appropriate online diagnostics test (see "Using Dell PowerEdge
Diagnostics" on page 163).
Depending on the results of the diagnostics test, proceed as needed
through the following steps.
Troubleshooting Your System
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