Dell HHB006 Installation And Service Manual
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Dell HHB006 Installation And Service Manual

Dell HHB006 Installation And Service Manual

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Dell EMC PowerEdge M640
Installation and Service Manual
Regulatory Model: HHB Series
Regulatory Type: HHB006
July 2020
Rev. A07

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  • Page 1 Dell EMC PowerEdge M640 Installation and Service Manual Regulatory Model: HHB Series Regulatory Type: HHB006 July 2020 Rev. A07...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2017 - 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Dell EMC PowerEdge M640 system overview..............7 Front view of the system..............................7 Health status indicator..............................8 Drive indicator codes...............................8 iDRAC Direct LED indicator codes..........................9 Locating the Service Tag of your system........................9 System information label..............................10 Chapter 2: Documentation resources....................11 Chapter 3: Technical specifications....................13...
  • Page 4 Viewing System Setup..............................24 System Setup details..............................25 System BIOS.................................. 25 iDRAC Settings utility..............................44 Device Settings................................44 Dell Lifecycle Controller..............................44 Embedded system management..........................44 Boot Manager..................................44 Viewing Boot Manager..............................44 Boot Manager main menu............................45 One-shot UEFI boot menu............................45 System Utilities................................
  • Page 5 Chapter 7: System diagnostics......................102 Dell Embedded System Diagnostics..........................102 Running the Embedded System Diagnostics from Boot Manager................ 102 Running the Embedded System Diagnostics from the Dell Lifecycle Controller..........102 System diagnostic controls............................103 Chapter 8: Jumpers and connectors ..................... 104 System board jumpers and connectors.......................... 104 System board jumper settings............................
  • Page 6 Chapter 9: Getting help........................107 Contacting Dell EMC................................. 107 Documentation feedback..............................107 Accessing system information by using QRL......................... 107 Quick Resource Locator for PowerEdge M640 system..................108 Receiving automated support with SupportAssist ....................... 108 Recycling or End-of-Life service information.........................108 Contents...

  • Page 7: Chapter 1: Dell Emc Poweredge M640 System Overview

    Dell EMC PowerEdge M640 system overview The Dell EMC PowerEdge M640 system is a half-height blade supported on the PowerEdge M1000e enclosure and supports up to: • Two Intel Xeon scalable processors • 16 DIMM slots • Two 2.5-inch HDDs/SSDs...

  • Page 8: Health Status Indicator

    The activity LED indicator indicates whether the drive is currently in use or not. The status LED indicator indicates the power condition of the drive. Figure 2. Drive indicators 1. Drive activity LED indicator 2. Drive status LED indicator 3. Drive capacity label Dell EMC PowerEdge M640 system overview...

  • Page 9: Idrac Direct Led Indicator Codes

    You can identify your system using the unique Express Service Code and Service Tag. The service tag information is available on a sticker on the chassis of the system. This information is used by Dell EMC personnel to route support calls to the appropriate personnel.

  • Page 10: System Information Label

    System information label Figure 5. System information label Dell EMC PowerEdge M640 system overview...

  • Page 11: Chapter 2: Documentation Resources

    Configuring your system For information about the iDRAC features, www.dell.com/poweredgemanuals configuring and logging in to iDRAC, and managing your system remotely, see the Integrated Dell Remote Access Controller User's Guide. For information about understanding Remote Access Controller Admin (RACADM) subcommands and supported RACADM interfaces, see the RACADM CLI Guide for iDRAC.
  • Page 12 For information about installing, using, and www.dell.com/openmanagemanuals > troubleshooting Dell OpenManage Enterprise, see OpenManage Enterprise the Dell OpenManage Enterprise User’s Guide. For information about installing and using Dell www.dell.com/serviceabilitytools SupportAssist, see the Dell EMC SupportAssist Enterprise User’s Guide. For information about partner programs enterprise www.dell.com/openmanagemanuals...

  • Page 13: Chapter 3: Technical Specifications

    • Video specifications • Environmental specifications System dimensions Figure 6. System dimensions Table 6. System dimensions of the Dell EMC PowerEdge M640 system System Z (handle closed) Dell EMC PowerEdge M640 197.92 mm (7.79 inches) 50.35 mm (1.98 inches) 544.32 mm (21.43 inches) System weight Table 7.

  • Page 14: Processor Specifications

    1024 GB Mezzanine card specifications The Dell EMC PowerEdge M640 system supports two PCIe x8 Gen 3 slots mezzanine card supporting dual port 10 Gb Ethernet, quad port 1 Gb, FC8 Fibre Channel, FC16 Fibre Channel, or Infiniband mezzanine cards.

  • Page 15: Drive Specifications

    The micro USB 2.0-compliant port on the front of the system can only be used as an iDRAC Direct or a management port. Internal Dual SD Module The Dell EMC PowerEdge M640 system supports two internal micro SD cards dedicated for the hypervisor. This card offers the following features: •...

  • Page 16: Particulate And Gaseous Contamination Specifications

    Table 10. Temperature specifications Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (for altitude less than 950 m or 3117 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment. Maximum temperature gradient (operating and storage) 20°C/h (68°F/h) Table 11.

  • Page 17: Standard Operating Temperature

    Table 16. Particulate contamination specifications Particulate contamination Specifications Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95% upper confidence limit. NOTE: This condition applies to data center environments only. Air filtration requirements do not apply to IT equipment designed to be used outside a data center, in environments such as an office or factory floor.

  • Page 18: Expanded Operating Temperature Restrictions

    • NEBS SKU processors higher than 85 W are not supported. • Peripheral cards and /or peripheral cards greater than 25 W, that are not verified by Dell EMC, are not supported. Thermal Restriction matrix Table 20. Thermal restrictions matrix...
  • Page 19 Table 20. Thermal restrictions matrix (continued) Thermal Ambient restriction Design Power Core count Processors (TDP) for the M1000e VRTX processor 150W 24/16/8 6252N C25, C30, C25, Special DIMM limit 1* Special limit* limit* 150W 16/26/16/24 6226R/6230R/6208U/5220R 140W 22/8 6152; 6140 C40E45 C40E45 140W...
  • Page 20 * DIMM limit 2– Max 32 GB LRDIMMs. No 128 GB/ 64 GB, No AEP(Apache Pass). This is applicable only for systems with dual processors. * Special limit – No drives, No Backplane, No PCIe, and Max 64GB LRDIMM **C indicates that the processor is continuously operating at the specified temperature or lower. ***E indicates the expanded operating temperature specified for the processor.

  • Page 21: Chapter 4: Initial System Setup And Configuration

    > Chassis Management Controllers iDRAC configuration The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell systems. iDRAC alerts administrators about system issues and enables them to perform remote system management.

  • Page 22: Log In To Idrac

    Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals.

  • Page 23: Downloading Drivers And Firmware

    Using iDRAC virtual media www.dell.com/idracmanuals Downloading drivers and firmware Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware.

  • Page 24: Chapter 5: Pre-Operating System Management Applications

    You can manage basic settings and features of a system without booting to the operating system by using the system firmware. Topics: • Options to manage the pre-operating system applications • System Setup • Dell Lifecycle Controller • Boot Manager • PXE boot Options to manage the pre-operating system applications Your system has the following options to manage the pre-operating system applications: •...

  • Page 25: System Setup Details

    The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at www.dell.com/poweredgemanuals.
  • Page 26 Option Description Integrated Devices Provides options to manage integrated device controllers and ports, specifies related features and options. Serial Provides options to manage the serial ports, their related features and options. Communication System Profile Provides options to change the processor power management settings, and memory frequency. Settings System Security Provides options to configure the system security settings, such as system password, setup password, Trusted...
  • Page 27 Memory Operating Specifies the memory operating mode. The options available are Optimizer Mode, Single Rank Spare Mode, Mode Multi Rank Spare Mode, Mirror Mode, and Dell Fault Resilient Mode. This option is set to Optimizer Mode by default. NOTE: The Memory Operating Mode option can have different default and available options based on the memory configuration of your system.
  • Page 28 Description NOTE: The Dell Fault Resilient Mode option establishes an area of memory that is fault resilient. This mode can be used by an operating system that supports the feature to load critical applications or enables the operating system kernel to maximize system availability.
  • Page 29 Option Description Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one logical processor per core.
  • Page 30 Enables you to reconfigure the processor using Speed Select Technology. Profile x2APIC Mode Enables or disables the x2APIC mode. This option is set to Enabled by default. Dell Controlled Controls the turbo engagement. Enable this option only when System Profile is set to Performance. Turbo NOTE: Depending on the number of installed processors, there might be up to two processor listings.
  • Page 31 SATA Settings details About this task The SATA Settings screen details are explained as follows: Option Description Embedded SATA Enables the embedded SATA option to be set to Off, or AHCI Mode, or RAID Mode. This option is set to AHCI Mode by default.
  • Page 32 Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order. • UEFI: The Unified Extensible Firmware Interface (UEFI) is a new interface between operating systems and platform firmware. The interface consists of data tables with platform related information, boot and runtime service calls that are available to the operating system and its loader.
  • Page 33 Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to www.dell.com/ossupport. Changing boot order About this task You may have to change the boot order if you want to boot from a USB key.
  • Page 34 Viewing Network Settings To view the Network Settings screen, perform the following steps: Steps 1. Power on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 35 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3.
  • Page 36 Option Description When Internal SD Card Redundancy is set to Disabled, only the primary SD card is visible to the OS. This option is set to Disabled by default. Internal SD By default, the primary SD card is selected to be SD Card 1. If SD Card 1 is not present, then the controller selects Primary Card SD Card 2 to be the primary SD card.
  • Page 37 You can only change the rest of the options if the mode is set to Custom.This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.Other options include Performance Per Watt (OS), Performance, and Workstation Performance.
  • Page 38 Option Description NOTE: All the parameters on the system profile setting screen are available only when the System Profile option is set to Custom. CPU Power Sets the CPU power management. This option is set to System DBPM (DAPC) by default. DBPM is Demand- Management Based Power Management.
  • Page 39 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3.
  • Page 40 Option Description NOTE: BIOS update requires HECI devices to be operational and DUP updates require IPMI interface to be operational. This setting needs to be set to Enabled to avoid updating errors. Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image by using the certificates in the Secure Boot Policy.
  • Page 41 • Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`). A message prompts you to reenter the system password. 5. Reenter the system password, and click OK. 6. In the Setup Password field, type your setup password and press Enter or Tab. A message prompts you to reenter the setup password.
  • Page 42 If you do not type the correct password in three attempts, the system displays the following message: Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must power down. Password Invalid. Number of unsuccessful password attempts: <x> Maximum number of password attempts exceeded.System halted.
  • Page 43 UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode is enabled. This option is set to Disabled by default. Dell Wyse Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default. P25/P45 BIOS Access...

  • Page 44: Idrac Settings Utility

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 45: Boot Manager Main Menu

    Launch System Enables you to access System Setup. Setup Launch Lifecycle Exits the Boot Manager and invokes the Dell Lifecycle Controller program. Controller System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell. One-shot UEFI boot menu One-shot UEFI boot menu enables you to select a boot device to boot from.

  • Page 46: Chapter 6: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 47: After Working Inside Your System

    3. Install the I/O connector cover. CAUTION: To prevent damage to the I/O connectors, ensure that you cover the connectors when you remove the system from the enclosure. 4. Remove the system cover. After working inside your system Prerequisites Follow the safety guidelines listed in Safety instructions on page 46.
  • Page 48 Figure 7. Removing the system from the enclosure 3. Install the I/O connector cover over the I/O connector. Figure 8. Installing the I/O connector cover Next steps Install the system or system blank into the enclosure. CAUTION: If you are permanently removing the system, install a system blank. Operating the enclosure for extended periods of time without a system blank installed can cause the enclosure to overheat.

  • Page 49: Installing The System Into The Enclosure

    Installing the system into the enclosure Prerequisites Follow the safety guidelines listed in Safety instructions on page 46. Steps 1. If you are installing a new system into the enclosure, remove the I/O connector cover from the I/O connectors and save for future use.

  • Page 50: Inside The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 51: System Cover

    Figure 11. Inside the system 1. Drive cage 2. Drive backplane 3. IDSDM card 4. Air shroud 5. Mezzanine card (fabric C) 6. I/O connector cover 7. Network Daughter Card (NDC) 8. Mezzanine card (fabric B) 9. Heat sink (CPU1) 10.

  • Page 52: Installing The System Cover

    Figure 12. Removing the system cover Installing the system cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 46. 2. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system. Steps 1.
  • Page 53 Figure 13. Installing the system cover Next steps 1. Remove the I/O connector cover and save for future use. Install the system into the enclosure. 3. Turn on the system. Installing and removing system components...

  • Page 54: Air Shroud

    Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in Safety instructions on page 46.

  • Page 55: Drives

    Figure 15. Installing the air shroud Next steps 1. Follow the procedure listed in After working inside your system on page 47. Drives NOTE: Mixing of PCIe SSD, SAS, or SATA drives is not supported. Removing a drive blank Prerequisites CAUTION: To maintain proper system cooling, all empty drive slots must have drive blanks installed.

  • Page 56: Installing A Drive Blank

    Figure 16. Removing a inch drive blank Next steps Install the drive carrier Install the drive blank. Installing a drive blank Prerequisites Follow the safety guidelines listed in Safety instructions on page 46. Steps Insert the drive blank into the drive slot until the release button clicks into place. Figure 17.

  • Page 57: Installing A Drive Carrier

    WARNING: Ensure that you back up your data, before removing a drive. For more information about preparing your drive for removal and supported RAID redundancy, see the Troubleshooting guide of your system at www.dell.com/ poweredgemanuals. NOTE: Using the management software, prepare the drive for removal. If the drive is online, the green activity or fault indicator flashes while the drive is turning off.

  • Page 58: Removing A Drive From A Drive Carrier

    Figure 19. Installing a drive carrier Removing a drive from a drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 46. Remove the drive carrier from the system. Steps 1. Using the Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. 2.

  • Page 59: Installing A Drive Into Drive Carrier

    Figure 20. Removing the drive from the drive carrier Next steps If applicable, install a drive into the drive carrier. Installing a drive into drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions on page 46. Steps 1. Insert the drive into the drive carrier, with the connector end of the drive towards the back of the carrier. 2.

  • Page 60: Removing The Drive Cage

    Figure 21. Installing a drive into the drive carrier Removing the drive cage Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 46. 2. Follow the procedure listed in Before working inside your system on page 46. Remove the drives.

  • Page 61: Installing The Drive Cage

    Figure 22. Removing the drive cage Next steps Install the drive cage. Installing the drive cage Prerequisites Follow the safety guidelines listed in Safety instructions on page 46. Steps 1. Align the screw holes on the drive cage with the screw holes on the system. 2.

  • Page 62: Drive Backplane

    Figure 23. Installing the drive cage Next steps Install the drive backplane. Install the drives. 3. Follow the procedure listed in After working inside your system on page 47. Drive backplane Removing the drive backplane Prerequisites CAUTION: To prevent damage to the drives and the drive backplane, you must remove the drives from the system before removing the drive backplane.
  • Page 63 NOTE: You cannot disconnect the drive backplane cable from the system board connector, until you remove the drive cage. Figure 24. Removing the drive backplane NOTE: If your system supports a SAS/PCIe backplane, then you must also loosen two additional retention screws that connect the storage controller cable connector to the system board connector.

  • Page 64: Installing The Drive Backplane

    Figure 25. Removing the backplane cable Next steps Install the drive Install the drive backplane. Installing the drive backplane Prerequisites Follow the safety guidelines listed in Safety instructions on page 46. Steps 1. Align the retention screws on the drive backplane cable connector with the screw holes on the system board connector. 2.
  • Page 65 Figure 26. Installing the drive backplane cable NOTE: If your system supports a SAS/PCIe backplane, then you must also secure two additional retention screws that connect the storage controller cable connector to the system board connector. Install the drive cage. 4.

  • Page 66: System Memory

    Figure 27. Installing the drive backplane Next steps Install the drives in their original locations. 2. Follow the procedure listed in After working inside your system on page 47. System memory System memory guidelines Your system contains 16 memory sockets split into two sets of 8 sockets, one set per processor. Each 8-socket set is organized into six channels.

  • Page 67: General Memory Module Installation Guidelines

    Table 24. Memory channels Processor Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Processor 1 Slots A1 and A7 Slots A2 Slots A3 Slots A4 and A8 Slots A5 Slots A6 Processor 2 Slots B1 and B7 Slots B2 Slots B3 Slots B4 and B8...
  • Page 68 Dell Fault Resilient Mode The Dell Fault Resilient Mode if enabled, the BIOS creates an area of memory that is fault resilient. This mode can be used by an OS that supports the feature to load critical applications or enables the OS kernel to maximize system availability.

  • Page 69: Removing A Memory Module

    Table 26. Memory population rules (continued) Processor Configuration Memory population Memory population information Mirror population order {1, 2, 3, 4, 5, 6} Mirroring is supported with 6 DIMMs per processor Single rank sparing population 1, 2, 3, 4, 5, 6, 7, 8 Populate in this order, odd amount order per processor allowed.

  • Page 70: Installing A Memory Module

    Figure 29. Removing a memory module Next steps Install the memory module. 2. If you are removing the memory module permanently, install a memory module blank. The procedure to install a memory module blank is similar to that of the memory module. Installing a memory module Prerequisites Follow the safety guidelines listed in...

  • Page 71: Processors And Heat Sinks

    Figure 30. Installing a memory module Next steps Install the drive backplane. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 47. 4. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS > Memory Settings.

  • Page 72: Removing The Processor From The Processor And Heat Sink Module

    Figure 31. Removing the processor and heat sink module Next steps Install the PHM. Removing the processor from the processor and heat sink module Prerequisites WARNING: The heat sink may be hot to touch for some time after the system has been powered down. Allow the heat sink to cool before removing it.
  • Page 73 Figure 32. Loosening the processor bracket 3. Lift the bracket and the processor away from the heat sink, and place the processor connector side down on the processor tray. 4. Flex the outer edges of the bracket to release the processor from the bracket. NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink.

  • Page 74: Installing The Processor Into A Processor And Heat Sink Module

    Installing the processor into a processor and heat sink module Prerequisites Follow the safety guidelines listed in Safety instructions on page 46. Steps 1. Place the processor in the processor tray. NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. 2.
  • Page 75 Figure 35. Applying thermal grease on top of the processor 5. Place the heat sink on the processor and push down until the bracket locks onto the heat sink. NOTE: • Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink. •...

  • Page 76: Installing A Processor And Heat Sink Module

    Figure 36. Installing the heat sink onto the processor Next steps Install the processor and heat sink module. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 47. Installing a processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor.

  • Page 77: M.2 Ssd Module

    3. Supporting the heat sink with one hand, use the Torx #T30 screwdriver and tighten the screws on the heat sink in the order below: a. Partially tighten the first screw (approximately 3 turns). b. Tighten the second screw completely. c.

  • Page 78: Installing The M.2 Ssd Module

    Figure 38. Removing the M.2 BOSS module Next steps Install the M.2 SSD module. Installing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 46. Steps 1. Align the M.2 BOSS module connector with the connectors on the system board and the guide on the M.2 BOSS module with the guiding slot on the system board.

  • Page 79: Removing The Boss Card

    Figure 39. Installing the M.2 BOSS module Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 47. Removing the BOSS card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 46 section.

  • Page 80: Installing The Boss Card

    Figure 40. Removing the BOSS card Next steps Install the BOSS card. Installing the BOSS card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 46 section. 2. Follow the procedure listed in the Before working inside your system on page 46.

  • Page 81: Network Daughter Card

    Figure 41. Installing the BOSS card Next steps Install the M.2 BOSS module. 2. Follow the procedure listed in the After working inside your sled. Network Daughter Card Removing the Network Daughter Card Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 46.

  • Page 82: Installing The Network Daughter Card

    Figure 42. Removing the Network Daughter Card Next steps Install the NDC. Installing the Network Daughter Card Prerequisites CAUTION: To prevent damage to the Network Daughter Card (NDC), you must hold the card only by its edges. 1. Follow the safety guidelines listed in Safety instructions on page 46.

  • Page 83: Mezzanine Card

    Figure 43. Installing the Network Daughter Card Next steps Install the mezzanine card. 2. Follow the procedure listed in After working inside your system on page 47. Mezzanine card Mezzanine card installation guidelines Your system supports two mezzanine cards: • mezzanine card slot C supports Fabric C.

  • Page 84: Installing The Mezzanine Card

    Figure 44. Removing the mezzanine card Next steps Install the mezzanine card. Installing the mezzanine card Prerequisites NOTE: You must remove the mezzanine card to replace a faulty mezzanine card or service other components inside the system. Follow the safety guidelines listed in Safety instructions on page 46.

  • Page 85: Storage Controller Card

    Figure 45. Installing the mezzanine card Next steps Follow the procedure listed in After working inside your system on page 47. Storage controller card Removing the storage controller card Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 46. 2.

  • Page 86: Installing The Storage Controller Card

    Figure 46. Removing the storage controller card Next steps Install the storage controller card. Installing the storage controller card Prerequisites Follow the safety guidelines listed in Safety instructions on page 46. Steps 1. Align the slots on the edge of the storage controller card with the tabs on the support bracket. CAUTION: To prevent damage to the storage controller card, you must hold the card only by its edges.

  • Page 87: System Battery

    Figure 47. Installing the storage controller card Next steps 1. Install the following: Drive backplane Drive cage Drives 2. Follow the procedure listed in After working inside your system on page 47. System battery Replacing the NVRAM backup battery - Option A Prerequisites NOTE: There is a danger of a new battery exploding if it is incorrectly installed.
  • Page 88 b. Lift the battery away from the system. Figure 48. Removing the system battery 3. To install a new system battery: a. Hold the battery with the "+" sign facing the positive side of the battery connector. b. Insert the battery down into the connector and push the positive side of the battery until the battery snaps into place. Figure 49.

  • Page 89: Optional Internal Usb Memory Key

    Next steps 1. Install the following: Drive backplane Drives 2. Follow the procedure listed in After working inside your system on page 47. 3. Enter the System Setup to confirm that the battery is operating properly. 4. Enter the correct time and date in the System Setup's Time and Date fields. 5.

  • Page 90: Installing An Internal Microsd Card

    Figure 50. Removing a MicroSD card Next steps Install the internal micro SD card. Installing an internal microSD card Prerequisites Follow the safety guidelines listed in Safety instructions on page 46. NOTE: To use an microSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup. Steps 1.

  • Page 91: Idsdm

    Figure 51. Installing an internal MicroSD card Next steps Follow the procedure listed in After working inside your system on page 47. IDSDM Removing the optional internal dual SD module Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 46.

  • Page 92: Installing The Optional Internal Dual Sd Module

    Figure 52. Removing the optional IDSDM module Next steps Install the IDSDM. Installing the optional internal dual SD module Prerequisites Follow the safety guidelines listed in Safety instructions on page 46. NOTE: You must install either the Internal dual SD module (IDSDM) or the BOSS M.2 card in the same IDSDM/BOSS M.2 connector.

  • Page 93: System Board

    Figure 53. Installing the optional IDSDM module Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 47. System board Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup.
  • Page 94 Memory modules Air shroud Drives Drive backplane Drive cage Storage controller card mezzanine card(s) IDSDM Network Daughter Card (NDC) MicroSD vFlash card Internal USB key Steps 1. Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis.

  • Page 95: Installing The System Board

    Figure 55. Removing the system board Next steps Install the system board. Installing the system board Prerequisites Follow the safety guidelines listed in Safety instructions. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the system.
  • Page 96 Figure 56. Installing the system board 3. Align the USB connectors with the slots on the front of the system until the connectors engage with the slots. 4. Lower the system board and install the screws to secure the system board to the system, by using Hex nut driver-5 mm and Phillips #2 screwdrivers.
  • Page 97 6. Import your new or existing iDRAC Enterprise license. For more information, see iDRAC User's Guide available at www.dell.com/idracmanuals Restoring the system using Easy Restore The easy restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board.

  • Page 98: Trusted Platform Module

    6. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals Trusted Platform Module Upgrading the Trusted Platform Module Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 46.

  • Page 99: Initializing Tpm For Bitlocker Users

    Figure 57. Installing the TPM 4. Replace the screw that secures the TPM to the system board. Next steps Install the system board. 2. Follow the procedure listed in After working inside your system on page 47. Initializing TPM for BitLocker users Steps Initialize the TPM.

  • Page 100: Rspi Card

    7. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 8. Select the TPM Advanced Settings option. 9. From the TPM2 Algorithm Selection option, select SHA256, then go back to System Security Settings screen. 10. On the System Security Settings screen, from the Intel TXT option, select On. 11.

  • Page 101: Installing The Rspi Card

    Installing the rSPI card Prerequisites Follow the safety guidelines listed in Safety instructions on page 46. CAUTION: To prevent damage to the rSPI card, you must hold the card only by its edges. Steps 1. Align the screw hole on the rSPI card with the standoff on the system board. 2.

  • Page 102: Chapter 7: System Diagnostics

    System diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 103: System Diagnostic Controls

    System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.

  • Page 104: Chapter 8: Jumpers And Connectors

    Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords.

  • Page 105: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 106 NOTE: If you assign a new system and/or setup password with the jumper on pins 2 and 3, the system disables the new password(s) the next time it boots. 6. Turn off the system by using the operating system commands or the CMC. 7.
  • Page 107 The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell EMC Global Technical Support team. Documentation feedback You can rate the documentation or write your feedback on any of our Dell EMC documentation pages and click Send Feedback to send your feedback. Accessing system information by using QRL You can use the Quick Resource Locator (QRL) located on the information tag in the front of the M640, to access the information about the Dell EMC PowerEdge M640.
  • Page 108 Receiving automated support with SupportAssist Dell EMC SupportAssist is an optional Dell EMC Services offering that automates technical support for your Dell EMC server, storage, and networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benefits: •...

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