How to replace your iX-1
a
iX-1 franking
machine
9
Install the meter
Turn the iX-1 on its back and
open the meter cover located
on the bottom of the system.
(b)
Insert the meter
by
positioning it vertically, with
the contacts down facing to
the rear and the labels facing
towards you. Close the cover.
10
Connect the weighing platform
Plug the weighing platform
connector into the scale port
located on the back of the
iX-1.
Place the weighing platform
on top of the iX-1, then insert
the cable into the cable
management clips at back of
the system.
11
Connect the internet cable
Plug one end of the LAN cable
into the internet cable port
located on the back of the iX-1.
Plug the other end into a LAN
wall jack or Wifi router.
Visit our how to hub at
kbhelp.quadient.com/iX-1_videos
to watch how to set up a Wi-Fi connection.
12
Connect the power cable
Plug the power cable connector
into the power adapter.
Plug the power adapter
connector into the back of the
iX-1.
Plug the other end of the
power cable into the wall outlet.
The system will power up
automatically.
Need help? Contact us at: www.myquadient.co.uk or call 0845 8800000
c
b
Postage
Cartridge
meter
b
2
1
4
3
2
e
3
f
d
Weighing
platform
13
Launch swap process
New base process is launched
automatically, follow the
screen prompts.
14
Install the cartridge
Open the front cover, then
open the cartridge slot by
pulling the blue lever towards
you and turning it to the right.
Insert the cartridge (c), then
turn the blue lever back to
the left until the cartridge is
secured, then close the cover.
15
Confirm cartridge installation
Follow the screen prompts to
confirm the replacement.
d
1
If you have trouble completing
a test print, unplug the system,
4
wait 10 seconds, power up and
try again.
If you cannot complete a test print after shut down and power
up, chat with a support specialist on Myquadient or contact us
for help at 0845 8800000.
16
Return the original unit
Prepare the box for shipping.
Arrange the collection via
My Quadient or by calling the
Withdrawals Team.
2
e
f
LAN
Power adapter
cable
and cable
Swap base
This process alows you
to install your new base.
c
A0163777/A
17/09/2024
Next
Need help?
Do you have a question about the iX-1 Series and is the answer not in the manual?
Questions and answers