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Waranty - Infrico Lab Care Plus ULF70086 Service Manual

Ultra low temperature freezer

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17 WARANTY

Dear client, we would like to inform you that the products manufactured and sold by Infrico S.L. are
equipment intended for industrial, non-residential use. Therefore, their warranty is not regulated by the
consumer and user protection law but by the laws of commercial warranties.
Infrico S.L.'s warranty covers any manufacturing defect or any hidden defect in the device during the
period stipulated in the commercial contract. The warranty that Infrico as a manufacturer grants to its
commercial network covers defective parts shipped freight paid, and it is the distributor's responsibility
to cover the repair warranty (labour and consumables); and of course, the commissioning of the
equipment in the first installation onsite, unless other conditions are agreed upon in the commercial
contract.
It is the responsibility of the distributors to attend to end user's warranties, ordering from Infrico S.L. all
necessary components for repairs or replacements.
The warranty does not cover breakage of glass after delivery by Infrico or parts damaged by improper
use or normal wear.
If, during the first 3 months of operation, an anomaly is detected in the device which, due to its
magnitude, is disproportionate to the value of the equipment, a complete replacement of the
equipment could be granted. After this period no substitution will be considered in any case.
Any intervention on the device that affects the electrical connection, refrigerating parts or the
electronic microcontroller not authorized by our technical support service shall void the warranty
period remaining on the machine.
If, exceptionally, the distributor is unable to carry out a repair, the technical support service may
authorise the pickup of a machine to be repaired at Infrico S.L.'s premises to then be returned to the
client. If the repair is not performed within the warranty period, the client shall be charged for the costs
of such repair and transport.
All returns authorized by the technical support service, either for repairs or replacements, are inspected
at our facilities. If anomalies other than those claimed and unrelated to our manufacture or due to
misuse or wear are detected, Infrico S.L. shall not be responsible for the costs of repairs or
replacements that may be required, which shall be borne by the client.
The conditions of the warranty shall not be modified unless a written agreement to modify the
conditions of the supply contract has been previously entered into with the client.
Service Manual and Warranty
José Luis Crespillo
Director de Calidad
Infrico S.L.
52

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