Troubleshooting Checklist - HP xw6400 Service And Technical Reference Manual

Troubleshooting checklist

Before running any of the diagnostic utilities, use the following checklist to find possible solutions for
workstation or software problems.
●
Are the workstation and monitor connected to a working electrical outlet?
●
Is the workstation powered on?
●
Is the green power light illuminated?
●
Is the monitor on?
● Is the green monitor light illuminated?
●
Adjust the monitor brightness and contrast controls if the monitor is dim.
●
Press and hold any key. If the system beeps, then the keyboard is operating correctly.
●
Check all cables for loose or incorrect connections.
●
Reconfigure the workstation after installing a non-PnP expansion board or other option, such as a
diskette drive.
●
Are all of the necessary device drivers installed?
●
Have all printer drivers been installed for each application?
●
Remove all diskettes and CDs from the drives before you power on the system.
●
Are you running the latest BIOS version, drivers, and software updates?
ENWW Troubleshooting checklist 101