Solving Printer Problems - HP xw6400 Service And Technical Reference Manual

Table 5-8 Audio problems (continued)
Problem
Noise or no sound comes out of the
speakers or headphones.
NOTE
audio until you switch back to an auto-sense or analog mode.
If you set analog as the Output Mode, external digital speakers will not function until you change the output mode back
to an auto-sense or digital mode.
The sound occurs intermittently.
Workstation appears to be locked
up while recording audio.

Solving printer problems

Table 5-9 Printer problems
Problem
Printer does not print.
ENWW
Cause
Digital CD audio is
not enabled.
Headphones or devices
connected to the line-out
connector mute the internal
speaker.
Volume is muted.
Computer is in Standby mode. Press the power button to resume from Standby mode.
If you set digital as the Output Mode, the internal speaker and external analog speakers will no longer output
Processor resources are being
used by other open
applications.
The hard disk might be full.
Cause
Printer is not turned on and
online.
Solution
Enable digital CD audio:
1. From the Control Panel, select System.
2. On the Hardware tab, click the Device Manager
button.
3. Right-click the CD/DVD device and select
Properties.
4. On the Properties tab, be sure Enable digital CD
audio for this CD-ROM device is selected.
Turn on and use headphones or external speakers, if
connected, or disconnect headphones or external
speakers.
1. From the Control Panel program, click Sound,
Speech and Audio Devices, then click Sounds and
Audio Devices.
2. Click the Mute checkbox to remove the checkmark
from the box.
1. If using digital speakers that have a stereo jack and
want the system to auto-switch to digital, use a stereo-
to-mono adapter to properly engage the auto-sense
feature or use the multimedia device properties
to manually switch the audio signal from analog to
digital.
2. If the headphones have a mono jack, use the
multimedia device properties to switch the system to
analog out.
Shut down all open processor-intensive applications.
1. Before recording, be sure there is enough free space
on the hard disk.
2. Try recording the audio file in a compressed format.
Solution
Turn the printer on and be sure it is online.
Troubleshooting scenarios and solutions 119