TP-Link HX220 1 pz User Manual page 153

• Restart the modem and the mesh device.
1 ) Power off your modem and mesh device, and leave them off for 1 minute.
2 ) Power on your modem first, and wait about 2 minutes until it gets a solid cable
or Internet light.
3 ) Power on the mesh device.
4 ) Wait another 1 or 2 minutes and check the internet access.
• Reset the mesh device to factory default settings and reconfigure the mesh device.
• Upgrade the firmware of the mesh device.
• Check the TCP/IP settings on the particular device if all other devices can get internet
from the mesh device.
As the picture below shows, if the IP Address is 0 0 0 0, please try the methods below
and try again:
• Make sure the physical connection between the mesh device and the modem is
proper.
• Clone the MAC address of your computer.
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