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8
Troubleshooting
Please review the checklist below should you experience a problem
with your X-Smart
following the proposed solutions, please contact your distributor.
Warning
The following patient related factors may prevent accurate readings:
- Blocked root canals;
- Teeth with large apices;
- Root fracture or perforation;
- Metal crowns or bridges if they come into contact with
#
The device does not
turn on by pressing
1
the "ON / OFF"
button.
The device shuts off
2
during the procedure.
No sound during the
3
procedure.
Display is not steady
4
during the procedure.
®
Apex Locator. If the problem persists after
the file or the lip clip.
Problem
Possible cause
The button is
functioning incorrectly.
The battery is
discharged.
Electronic malfunction.
The battery is low.
The sound control is
set at "Mute" level.
There is not a good
contact between the lip
clip and the oral
mucosa.
The file clip is soiled.
Deep caries provides a
conductive path
outside the canal.
24/38
Solution
Try pressing the "ON /
OFF" button several
times. If the device still
does not turn on,
please contact your
distributor.
Charge the battery.
Contact your distributor.
Charge the battery.
Adjust the sound
level by pressing the
volume
icon.
Ensure a good contact
between the mucosa
and lip clip (Place the
lip clip in the labial
angle opposite the
tooth to be treated).
Clean the file clip with
a single-use wipes
(e.g. DENTIRO Wipes)
Block the external
conductive path.
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