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Every battery drains over time. This process is called "self-discharge". A battery that is
empty and not charged can undergo a deep discharge caused by self-discharge and
become faulty as a result. The warranty is voided in the case of a deep discharge.
Keep in mind that every battery wears out over time. The wear and tear process of the
battery is inevitable and depends on several factors such as use, the number of times to
fully discharged and charged and the ambient temperature. Even if the battery is not
used, its capacity will decrease. A worn-out battery can be used, but keep in mind that
the range will be reduced.
Possible faults
The system cannot be switched on:
•
1.
Check that the battery is attached properly.
2.
Check the status of the battery. If it is empty, charge the battery.
3.
If the above does not provide a solution, please contact your dealer.
If a red LED flashes on the charger, unplug the charger from the power outlet and stop
•
using the charger and battery. In this case, contact your dealer.
Faults table
Fault symbol/ code
All assistance modes are
flashing
Thermometer (symbol) +
all assistance modes are
flashing.
Battery with cross (symbol)
+ all assistance modes are
flashing
Lightning bolt (symbol) +
assistance settings are
turned off
Version 24.01
Description
Temperature
controller too high
Temperature
controller too high
No communications
with the battery
Voltage too high
Consequence/ course of action
System does provide assistance,
motor power is reduced.
System does not provide
assistance, let the controller cool
down.
System does provide assistance.
Contact your dealer.
System does not provide
assistance, voltage drops
automatically when cycling speed
is slower than maximum
assistance speed.
30/51
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