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Summary of Contents for Van Raam Twinny
- Page 1 User manual Tandem Twinny Plus Twinny Kivo Plus Kivo Van Raam | Guldenweg 23 | 7051 HT Varsseveld | The Netherlands Version 20.01...
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Page 2: Table Of Contents
Safety measures ........................3 Adjustment of the bicycle ......................6 Before first use........................... 8 Electro system Silent .......................15 Van Raam E-Bike App ......................26 Accessories..........................27 Technical specifications ......................35 Maintenance and adjustments to be done by owner ............35 Repairs and maintenance to be done by dealer ..............37 Adjustments to be done by dealer ..................38... -
Page 3: Conformity
Conformity Van Raam declares as manufacturer that the Tandem bicycles, as described in this manual, are produced in accordance with the 93/42/EEG guidelines, risk category 1. All products have been produced in accordance with the 2006/42/EG guidelines. The declaration of conformity can be found on the Van Raam website. -
Page 4: Indication
Indication The Twinny is intended for two adults where one person has difficulties participating independently in traffic, both have no problems with balance and movement and who think that social contact is important. The Twinny Plus is intended for people who have difficulties participating independently in traffic, with one person or two persons have trouble with the balance and movement and think that social contact is important. - Page 5 Do not use a pressure washer or a steam cleaner for the cleaning of the bicycle. Block (Twinny Plus and Kivo Plus) the tricycle to stop it from moving when you are getting on or off the tricycle. Do this by using the parking brake and holding the tricycle.
- Page 6 Load The maximum load should not be exceeded. See information in the index of technical details on page 35. By permitted load we mean the total load, including the load on the luggage rack. Make sure that the permitted load on the luggage rack is not exceeded. (maximum 20 kg). People may not be transported on the luggage rack.
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Page 7: Adjustment Of The Bicycle
Adjustment of the bicycle Before using the bicycle, adjust it to the measurements of the two cyclists. This is of great importance, especially the saddle and the handlebars. If an optimal adjustment of the bicycle, as defined in the instructions, is not possible, you can contact your dealer for a fitting solution. - Page 8 Do not pull out the saddle pin further than the marking. The tube will not go into the shank deep enough and will risk coming off. This can lead to serious injuries. MIN INSERT Handlebars height The height of the handle bars affects the comfort of the ride.
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Page 9: Before First Use
Before first use Parking brake (Twinny Plus, Kivo Plus) Always use the parking brake if you park the tricycle and leave it behind. Block the tricycle with the hydro brake when passengers are getting on and off. To operate the parking brake, squeeze the left brake [A] and secure the brake with the lever [B]. - Page 10 The headlight can be manually switched on or off with the “On/Off” position. In the “Auto” position, the headlight turns on or auto off automatically with the help of light- and movement sensors. When the bicycle stands still for a while, the light will automatically turn off. Set the angle of the headlight such that the centre of the light beam falls approximately ten meters ahead of the bike.
- Page 11 2. Dismantle the rear cover by pressing with the thumb and index finger at the cavity on both sides of the front cover and pulling the rear cover back. 3. Replace the alkaline batteries (1.5 V - 1500 mA) and assemble the rear cover. Only operate the lighting when stationary to avoid dangerous situations and the risk of personal injury.
- Page 12 The rear light works on batteries. When the batteries are almost empty, a red LED light on the top starts flashing. To replace the batteries, follow the next steps. 1. Dismantle the cover of the holder by pressing in the lip at the bottom of the light. 2.
- Page 13 Centrally Operated Lighting The bike has been equipped with centrally operated lighting, with the lighting being connected to the electric system. The lighting will turn on automatically when the electric system is activated. Adjust the angle of the headlight, so that the centre of the light beam is aimed about ten metres in front of the bike.
- Page 14 Check before every ride: The brakes (including the parking brakes) The tyre pressure The lights That all parts are fitted properly That the battery is adequately charged (depends on options) Contact your dealer and stop using your bicycle as soon as you observe irregularities during the check! As with all mechanical parts, the bicycle is subject to wear tear and high loading.
- Page 15 Important safety points for the cyclist Be very careful during the first ride. When riding the bicycle hold both hands firmly on the handlebars and feet on the pedals. Test the riding style of the bicycle on rough ground at moderate speed. This way ...
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Page 16: Electro System Silent
Electro system Silent The Silent Electric motor system is a special developed support system by Van Raam for the rehabilitation market. The system is characterized by: A simplicity of operation Individually adjustable support for cycling Modern and efficient electronics The powerful electric motors... - Page 17 Always turn off the electric system before getting on and off the bike, and when you are walking while holding the bike. Make sure that the switch under the luggage carrier is always pressed toward the side where the battery is located.
- Page 18 4. Indication lights The level of charge in the battery is given by five LED lights: four of these are green, the one on the left can show either green or red, if charge is low. The battery is fully charged. When in use, the number of green LED lights on the battery will decrease.
- Page 19 Reverse mode (Twinny Plus, Kivo Plus) The reverse mode is activated by pedalling backwards from a standing position. Within a few seconds the motor is activated and the tricycle cycles at a speed of about 2 km/h backwards (when you start to pedal backwards).
- Page 20 Charging the Battery (Twinny Plus, Kivo Plus) For the best performance and to prolong the life of the battery, we recommend that you charge the battery at home at room temperature. Only use the charger if the temperature of the environment is between 0 and 35 degrees centigrade.
- Page 21 Charger: Status indication Green Standby Charging Green Battery full Red, blinking Safety: Polarity inversion; Short; Over temperature; Over power; Over voltage It is better for the battery if it is charged regularly, rather than wait until it is completely drained. Never leave the bike with a drained battery! Ensure that the battery is always pushed straight into the holder.
- Page 22 Both of the battery holders are connected to the system. If desired, you can leave the second battery to charge when you are using the other. Charging the Battery (Twinny, Kivo) For the best performance and to prolong the life of the battery, we recommend that you charge the battery at home at room temperature.
- Page 23 9. Put the battery back in the holder of the cycle. Slide it behind bar [A] and press it firmly on strip [B]. 10. Pull the handle backwards and push the top of the battery to connect as shown in the drawing and close the lock.
- Page 24 Charger: Status indication Green Standby Charging Green Battery full Red, blinking Safety: Polarity inversion; Short; Over temperature; Over power; Over voltage It is better for the battery if it is charged regularly, rather than wait until it is completely drained. Never leave the bike with a drained battery! Backup battery (optional) The bike can be supplied with a second battery.
- Page 25 5 ºC. Only use the charger indoors and in non-humid environments, the charger should not get wet. Only use the Van Raam supplied battery. Only charge the battery with the supplied charger! ...
- Page 26 In this case, contact your dealer. Charger Safety Measures Only charge Van Raam Li-Ion batteries with the included charger. Only connect the charger to a suitable power point (220-240 Volt AC 50-60 Hz). If the charger is not being used, unplug it from the socket and take the plug out of the battery.
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Page 27: Van Raam E-Bike App
Van Raam E-Bike App The Van Raam bicycle App is a free smartphone application that you can use while cycling with your Van Raam electric bicycle. You can connect the Smart Display with the Van Raam App due Bluetooth connection. -
Page 28: Accessories
Accessories Depending on your order, you can use the accessories as described below. Extra accessories are available at your dealer. Crank shortener The crank shortener is fitted to the crank, as illustrated. The pedal can then be fitted into the crank shortener at two positions. - Page 29 Foot support When using the foot support you can fix your foot by sliding the two straps [A] in the quick releases [B]. The quick release can be unlocked by pulling the lip to the rear. Now the strap can be pulled out. You can cut the straps to size.
- Page 30 The foot support is also adjustable in width. Only the outer half of the foot support can be extended. 1. Slightly loosen the two screws with an Allen key. 2. Slide the adjustable half of the foot support to the desired position. Then tighten the screws again.
- Page 31 Lower Leg Fixation With the optional lower leg fixation, you can secure your lower leg. In order to set up the lower leg fixation: 1. Loosen the bolt [A] several turns using a nut spanner. Adjust the height of the lower leg fixation to the lower leg of the rider.
- Page 32 Optional dividable frame (not a standard option with the Kivo) The bicycle can be divided into two parts. To divide the frame: 1. Put the bicycle on the standard and remove the grip from the handlebars. Push the pellets of the small spring [A] so that the grip can be removed from the handlebars.
- Page 33 The walking-stick should be fastened with Velcro [A]. Walking-stick holder Walking-stick holder Twinny and Kivo: Twinny Plus and Kivo Plus: Back support Set the correct depth, by loosening the four bolts [A] with an Allen wrench, moving the handrail to the correct position and then tighten the screws again.
- Page 34 Flashing light system To use the flashing lights press the switch [A] to the left or right. To turn off the indicators, move the switch to the centre position. The lights work on a battery. To replace the batteries, turn the screw on the cap and take the orange cap [B] away.
- Page 35 Speed hub co-driver The main driver can adjust the co-biking of the co-driver with the speed hub. There are two positions: The pedals of the co-driver are moving together with the pedals of the main driver. The co-driver has to cycle also. The pedals of the co-driver move independently of the pedals of the main driver.
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Page 36: Technical Specifications
Technical specifications Twinny Twinny Plus Kivo Kivo driewiel Length of inner leg (cm) 77-89 77-89 B: 77-89 B: 77-89 F: 50-62 F: 50-62 (restback: 52-68) (restback: 52-68) Frame height (cm) A: 52 V: 30 A: 52 V: 30 Length (cm) - Page 37 If you still decide you want to replace components yourself, you are responsible for damage or harm due to incorrectly fitted components. Only use original Van Raam spare parts, which you can buy at you dealer. If requested the dealer will make the necessary information on repair and maintenance available.
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Page 38: Repairs And Maintenance To Be Done By Dealer
In that case the rim should be replaced, because it can lead to loss of brake function or even a crack in the rim, which can lead to all kinds of dangerous consequences. Repairs, maintenance and modifications should only be performed with original Van Raam parts. -
Page 39: Adjustments To Be Done By Dealer
There are two chains on the bicycle. The chain should not be too tight. It should hang loose. Without effort you should be able to move the chain up and down, half a centimetre approximately. Chain Twinny en Kivo: To keep the chain tension correct, the back wheel axle is adjusted. Follow the instructions below to adjust the chain tension: 1. - Page 40 Chain Twinny Plus and Kivo Plus: To keep the chains on the front of the bicycle tight, secure two chain tension wheels on the bike. Follow the instructions below to adjust the chains to the correct tension so the chain tension wheels do not become loose: Loosen the cap nut a few turns.
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Page 41: Disposal
WEEE directive since 15 August 2018. If you wish to have your Van Raam bike recycled, please contact your dealer. They are responsible for complying with the recycling obligation. Ask them about the conditions or view the rules regarding recycling in your place of residence/country. -
Page 42: Guarantee
This is also the case if unauthorized maintenance is carried out or if technical changes or additions are made with non-original Van Raam parts without permission of Van Raam. The original CE certification will become nul-and-void if modifications are done by third parties. -
Page 43: Frame Number
The frame number is printed on the sticker. This sticker is located on the frame, see the images below. Example sticker: The position of the sticker: Twinny & Kivo Twinny Plus & Kivo Plus On the saddle tube On the saddle tube On the saddle tube On the saddle tube... -
Page 44: Service Record, Maintenance, Modifications And Warranty Claims
The following items are changed to the bike: Changed: Date: Carried out: Beware! Please note that if changes are made by a non-authorized Van Raam dealer or no original Van Raam parts or options are used, warranty may void. User manual | Tandems 20.01... - Page 45 Here you have space to take notes or write down the maintenance on your bike: User manual | Tandems 20.01...
- Page 46 Here you have space to take notes or write down the maintenance on your bike: User manual | Tandems 20.01...
- Page 47 Congratulations on your purchase of your Van Raam bicycle. This bike is produced with utmost care. To guarantee the quality as much as possible Van Raam produces the cycles according to the ISO 9001: 2008 quality standards. Van Raam has been certified by TÜV Rheinland Netherlands BV.
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