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Summary of Contents for Van Raam Balance
- Page 1 User Manual Balance Van Raam Guldenweg 23 7051 HT Varsseveld, The Netherlands +31 (0)315 – 25 73 70 Version 24.04 info@vanraam.com www.vanraam.com...
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Page 2: Table Of Contents
Safety measures .................................. 6 Adjustment of the bicycle ............................... 9 Before the first use ................................11 Silent electrical system ..............................14 Van Raam e-bike app ..............................27 Accessories ..................................28 Technical specifications..............................30 Cleaning and maintenance by owner ........................31 Repairs and maintenance to be done by dealer .................... -
Page 3: Manufacturer Contact Details
Conformity Europe (CE) Van Raam Reha Bikes B.V. declares as manufacturer that the Balance bicycle, as described in this user manual, have been produced in accordance with regulation (EU) 2017/745, risk class 1. The tricycles fitted with the Electro system Silent also comply with the 2006/42/EC directive including the EMC directive 2014/30/EU and the NEN-EN 15194:2017 Bicycles - Electrically supported bicycles - EPAC Bicycles - part 4.2 Electrical requirements. -
Page 4: Introduction
Introduction This user manual provides important and necessary information about the use of your bicycle. We request that you read this manual thoroughly before using the bicycle. Always follow the instructions as provided in this user manual and keep the manual carefully. The most current version of READ CAREFULLY the user manual can be found on the product page of the bicycle on the website www.vanraam.com. -
Page 5: Indication
Indication The Balance can be used by people that have difficulty getting on and off the bicycle, people with neck, shoulder and wrist complaints, and persons with slight balancing problems. Intended usage The bicycle is designed for normal use on level and solid ground. The usual bicycle caution should always be taken into consideration. -
Page 6: Safety Measures
• detected or if you hear a strange noise. If you cannot solve the problem yourself, please contact your Van Raam dealer. Pay particular attention to the wheels, handlebars and seat. Only use the bicycle on a solid and level surface. - Page 7 Important safety points for the rider Ride very carefully on the first ride. • Keep your hands on the handlebars and feet on the pedals while riding. • Test the driving behaviour of the bicycle at an appropriate speed on an uneven •...
- Page 8 Load The maximum load should not be exceeded. See the information in the technical data table in the ‘Technical Specifications’ section of the user manual. By permitted load we mean the total load, including the load on the luggage rack. Make sure that the permitted load on the luggage rack is not exceeded.
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Page 9: Adjustment Of The Bicycle
Adjustment of the bicycle Before using the bicycle, adjust it to the measurements of the cyclist. This is of great importance, especially the saddle and the handlebars. If an optimal adjustment of the bicycle, as defined in the instructions, is not possible, you can contact your dealer for a fitting solution. - Page 10 Handlebars height The height of the handlebars affects the comfort of the ride. It determines the pressure on the hands and the position of the back. You decide the most comfortable position yourself with some practice. To adjust the handlebars: Slightly loosen the screw by using an Allen key.
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Page 11: Before The First Use
Before the first use Lighting Normally, the lighting on your bike can be operated manually and set to different modes. However, if your bike is equipped with the Silent Elektro system, your lighting will automatically turn off when the electric system is activated. The controls of both the manually operated and centrally operated lighting is explained below. - Page 12 Manually operated rear light The rear light has three options which you can choose by pressing the button repeatedly: On-Auto-Off. The setting is as follows: Press 1x: light is on 1x = ON 2x = AUTO Press 2x: lighting is automatic 3x = OFF Press 3x: light is off With the “On”...
- Page 13 Centrally Operated Lighting The bike has been equipped with centrally operated lighting, with the lighting being connected to the electric system. The lighting will turn on automatically when the electric system is activated. Adjust the angle of the headlight, so that the centre of the light beam is aimed about ten metres in front of the bike.
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Page 14: Silent Electrical System
Silent electrical system Item number: -2195 The Silent electrical system comprises 5 components: display, button unit, battery, motor and bottom bracket. How the first 3 parts are used is explained in this user manual. Operation of the display The display provides you with cycling information, which will be explained in more detail later. - Page 15 Information screen After the electrical system is powered up, the information screen is displayed. This screen displays real-time cycling information. The information screen will only work if you have switched on the electrical system. (a) Bluetooth connection (b) Reverse function of (thumb) throttle activated Notification field (d) Bicycle lights (e) Speed indicator...
- Page 16 Screen modes The screen mode (i) can be set by using the mode button (3) You can switch between the following 3 screen modes while cycling. Radius of action [RANGE] (default display) This is the number of kilometres that can still be cycled with the remaining battery capacity in the active assistance mode.
- Page 17 Notifications Several symbols can be displayed in the information screen. The symbols are explained below. More information on the notifications can be found in the chapter “Possible Faults”. The bicycle lights are activated A Bluetooth connection is active No communications with the battery Reverse function of (thumb) throttle is activated The temperature of the controller is too high Voltage is too high...
- Page 18 Van Raam app. Van Raam E-Bike app With the app, you can track various information and configure the assistance modes. (More information on this can be found in the chapter on the Van Raam E-Bike app) Charging the battery Version 24.04...
- Page 19 To charge the battery: 1. Unlock the battery by turning the key a quarter. 2. Pull the handle forward. 3. Take the battery pack from the holder. 4. Take the battery pack inside. First plug the charger into the socket. The green LED will light up.
- Page 20 10. Pull the handle backwards and push the top of the battery to connect as shown in the drawing and close the lock. 11. Push the handle forward and close the lock. It is also possible to charge the battery while it is still in the holder.
- Page 21 When the system is not used, it will automatically turn off after a certain time. Always turn off the electric system before getting on and off the bike, and when you are walking while holding the bike. Make sure that the switch under the luggage carrier is always pressed toward the side where the battery is located.
- Page 22 Battery indicator lights On the battery pack there is an LED indicator to check the battery charge status. The battery charge status can be read by briefly pressing the on/off button [A]. While the battery is being charged, the indicator shows the charging progress: The battery is fully charged.
- Page 23 Do not charge the battery in direct sunlight and make sure that the battery is not • charged at a temperature lower than 5 C. Only use the charger in dry indoor areas, the charger is not allowed to get wet. • Only use the supplied Van Raam battery and charger. • Version 24.04 23/43...
- Page 24 The housing of the battery and the charger must not be opened. In case of any • problems, please consult your dealer. A Van Raam battery is not allowed nor is it possible to recondition the battery due to • safety reasons and incorrect functioning of the electrical system.
- Page 25 Fault symbol/ code Description Consequence/ course of action All assistance modes are Temperature System does provide assistance, flashing controller too high motor power is reduced. Thermometer (symbol) + all Temperature System does not provide assistance modes are controller too high assistance, let the controller cool flashing.
- Page 26 Charger safety precautions Only charge Van Raam Li-Ion batteries with the supplied charger. Only connect the • charger to a suitable wall socket (220-240 Volt AC 50-60 Hz). When the charger is not in use, disconnect it from the power outlet and the power plug from the battery.
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Page 27: Van Raam E-Bike App
Van Raam e-bike app The Van Raam bicycle app is a free smartphone app that you can use while cycling on your electric Van Raam bicycle. What can you do with the Van Raam e-bike app? App can be used as a luxury bicycle computer •... -
Page 28: Accessories
Accessories Depending on your order, you can use the accessories as described below. Extra accessories are available at your dealer. Crank shortener The crank shortener is fitted to the crank, as illustrated. The pedal can then be fitted into the crank shortener at two positions. - Page 29 Flashing light system To use the flashing lights press the switch [A] to the left or right. To turn off the indicators, move the switch to the centre position. The lights work on a battery. To replace the batteries, turn the screw on the cap and take the orange cap [B] away.
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Page 30: Technical Specifications
Technical specifications Length (cm) Width (cm) Height (cm) Inseam (cm) 67-82, 76-91*, 85-100 Frame height (cm) 42, 51*, 60 Entry height (cm) Front wheel 24“ Back wheel 24“ Weight (kg) excluding electric about 26 components Max. load luggage rack (kg) Max. -
Page 31: Cleaning And Maintenance By Owner
Cleaning and maintenance by owner Below you can find the instructions for maintenance and adjustments that you can do yourself on a regular basis, which will keep your bicycle in top condition. Cleaning The frame of the bicycle can be cleaned with a damp cloth. For areas that are dirtier you can use a mild detergent. - Page 32 If you still decide you want to replace components yourself, you are responsible for damage or harm due to incorrectly fitted components. Only use original Van Raam spare parts, which you can buy at you dealer. If requested the dealer will make the necessary information on repair and maintenance available.
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Page 33: Repairs And Maintenance To Be Done By Dealer
In that case the rim should be replaced, because it can lead to loss of brake function or even a crack in the rim, which can lead to all kinds of dangerous consequences. Repairs, maintenance and modifications should only be performed with original Van Raam parts. -
Page 34: Adjustments To Be Done By Dealer
Adjustments to be done by dealer Chain guard removal To reach the chain for maintenance, the chain guard must be removed. To do this, follow the next steps: Using a Torx screwdriver, remove the 2 screws at the bottom of the transparent chain guard part [A]. -
Page 35: Disposal
Do you use the Van Raam E-Bike App and have you linked your bike and battery to the app? Make sure you disconnect the bike and battery from the app when transferring/selling. -
Page 36: Guarantee
This is also the case if unauthorized maintenance is carried out or if technical changes or additions are made with non-original Van Raam parts without permission of Van Raam. The original CE certification will become nul-and-void if modifications are done by third parties. -
Page 37: Frame Number
Frame number The frame number is printed on the sticker. This sticker is located on the frame, see the image below. Example sticker: Position of sticker: On backside of the saddle tube Version 24.04 37/43... -
Page 38: Maintenance Recommendation
A Van Raam bike often is subject to extensive use and must perform in all weather conditions. By correctly maintaining the bike, the lifecycle can be extended greatly. This maintenance can be done by a Van Raam dealer. In most cases, you can do the monthly and annual inspection yourself. - Page 39 Service moment 15-30 minutes Among them: Check tyres and inflate • Check the spoke tension • Check the chain tension and grease • Tighten any bolts and nuts if needed • Check all brake cables and brake calipers • Check the gears •...
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Page 40: Service Plan
Service plan Service moment Yes/No Date: Dealer: Mechanic: Remarks: ……………………………………………………………………………………………………………………………………………… ……..……………………………………………………………………………………………………………………………………… ……………..……………………………………………………………………………………………………………………………… ……………………..………………………………………………………………………………………………… Service moment Yes/No Date: Dealer: Mechanic: Remarks: ……………………………………………………………………………………………………………………………………………… ……..……………………………………………………………………………………………………………………………………… ……………..……………………………………………………………………………………………………………………………… ……………………..………………………………………………………………………………………………… Service moment Yes/No Date: Dealer: Mechanic: Remarks: ……………………………………………………………………………………………………………………………………………… ……..……………………………………………………………………………………………………………………………………… ……………..……………………………………………………………………………………………………………………………… ……………………..………………………………………………………………………………………………… Version 24.04 40/43... - Page 41 Annual inspection Date Dealer Mechanic Remarks Version 24.04 41/43...
- Page 42 Notes: Version 24.04 42/43...
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Page 43: Delivery And Service Form
ISO 9001:2015 quality standards. Van Raam has been certified by DNV GL Business Assurance B.V. You will especially enjoy your Van Raam bike when the bike is adjusted to your specifications and when the instructions in the user manual are followed. Pay special attention on the service intervals who specified in the manual of the bike.
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