Related Manuals for Van Raam Twinny
Summary of Contents for Van Raam Twinny
- Page 1 User manual Twinny Twinny Plus Kivo Plus Kivo Van Raam Guldenweg 23 7051 HT Varsseveld, The Netherlands Version 24.01 +31 (0)315 – 25 73 70 info@vanraam.com www.vanraam.com...
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Page 2: Table Of Contents
Safety measures ............................. 6 Adjustment of the bicycle ..........................8 Before first use ............................. 10 Electro system Silent ..........................15 Van Raam e-bike app ..........................31 Accessories ..............................32 Technical specifications ..........................40 Maintenance and adjustments to be done by owner ............... 41 Repairs and maintenance to be done by dealer ................. -
Page 3: Manufacturer Contact Details
Conformity Europe (CE) Van Raam Reha Bikes B.V., as manufacturer, declares that the Twinny / Twinny Plus / Kivo / Kivo Plus, as described in this user manual, is manufactured in accordance with Regulation (EU) 2017/745, risk class 1. The tandem supplied with the Silent electrical... -
Page 4: Introduction
Introduction This user manual provides important and necessary information about the use of your bicycle. We ask you to read this manual thoroughly before using the bicycle. Always follow the instructions as provided in this user manual and keep the READ CAREFULLY manual carefully. -
Page 5: Indication
Indication The Twinny is intended for two adults where one person has difficulties participating independently in traffic, both have no problems with balance and movement and who think that social contact is important. The Twinny Plus is intended for people who have difficulties participating independently in traffic, with one person or two persons have trouble with the balance and movement and think that social contact is important. -
Page 6: Safety Measures
Do not use a pressure washer or a steam cleaner for the cleaning of the bicycle. • Block (Twinny Plus and Kivo Plus) the tricycle to stop it from moving when you • are getting on or off the tricycle. Do this by using the parking brake and holding the tricycle. - Page 7 Load The maximum load should not be exceeded. See the information in the technical data table in the ‘Technical Specifications’ section of the user manual. By permitted load we mean the total load, including the load on the luggage rack. Make sure that the permitted load on the luggage rack is not exceeded.
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Page 8: Adjustment Of The Bicycle
Adjustment of the bicycle Before using the bicycle, adjust it to the measurements of the two cyclists. This is of great importance, especially the saddle and the handlebars. If an optimal adjustment of the bicycle, as defined in the instructions, is not possible, you can contact your dealer for a fitting solution. - Page 9 Do not pull out the saddle pin further than the marking. The tube will not go into the shank deep enough and will risk coming off. This can lead to serious injuries. MIN INSERT Handlebars height The height of the handle bars affects the comfort of the ride.
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Page 10: Before First Use
Before first use Parking brake (Twinny Plus, Kivo Plus) Always use the parking brake if you park the tricycle and leave it behind. Block the tricycle with the hydro brake when passengers are getting on and off. To operate the parking brake, squeeze the left brake [A] and secure the brake with the lever [B]. - Page 11 Lighting Normally, the lighting on your bike can be operated manually and set to different modes. However, if your bike is equipped with the Silent Elektro system, your lighting will automatically turn off when the electric system is activated. The controls of both the manually operated and centrally operated lighting is explained below.
- Page 12 Manually operated rear light The rear light has three options which you can choose by pressing the button repeatedly: On-Auto-Off. The setting is as follows: Press 1x: light is on Press 2x: lighting is automatic 1x = ON 2x = AUTO Press 3x: light is off 3x = OFF With the “On”...
- Page 13 Centrally Operated Lighting The bike has been equipped with centrally operated lighting, with the lighting being connected to the electric system. The lighting will turn on automatically when the electric system is activated. Adjust the angle of the headlight, so that the centre of the light beam is aimed about ten metres in front of the bike.
- Page 14 As with all mechanical parts, the bicycle is subject to wear tear and high loading. If a component fails, it can lead to very dangerous situations. This can lead to damage or injuries to the user of the bicycle. Any form of cracks, scratching or change in colour in heavily loaded parts or a component indicates that the component must be replaced.
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Page 15: Electro System Silent
Electro system Silent Item number: -2195 The Silent electrical system comprises 5 components: display, button unit, battery, motor and bottom bracket. How the first 3 parts are used is explained in this user manual. Operation of the display The display provides you with cycling information, which will be explained in more detail later. - Page 16 Information screen After the electrical system is powered up, the information screen is displayed. This screen displays real-time cycling information. The information screen will only work if you have switched on the electrical system. (a) Bluetooth connection (b) Reverse function of (thumb) throttle activated (c) Notification field (d) Bicycle lights (e) Speed indicator...
- Page 17 Screen modes The screen mode (i) can be set by using the mode button (3) You can switch between the following 3 screen modes while cycling. Radius of action [RANGE] (default display) This is the number of kilometres that can still be cycled with the remaining battery capacity in the active assistance mode.
- Page 18 Notifications Several symbols can be displayed in the information screen. The symbols are explained below. More information on the notifications can be found in the chapter “Possible Faults”. The bicycle lights are activated A Bluetooth connection is active No communications with the battery Reverse function of (thumb) throttle is activated The temperature of the controller is too high Voltage is too high...
- Page 19 Van Raam app. Van Raam E-Bike app With the app, you can track various information and configure the assistance modes. (More information on this can be found in the chapter on the Van Raam E-Bike app) Version 24.01 19/55...
- Page 20 Charging the Battery (Twinny Plus, Kivo Plus) For the best performance and to prolong the life of the battery, we recommend that you charge the battery at home at room temperature. Only use the charger if the temperature of the environment is between 0 and 35 degrees centigrade.
- Page 21 8. Put the battery back in the holder of the cycle and close the lock. If necessary, the battery can also be charged directly on the cycle. Charger: Status indication Green Standby / battery full Charging Red, blinking Safety: Polarity inversion; Short; Over temperature; Over power; Over voltage It is better for the battery if it is charged regularly, rather than wait until it is completely drained.
- Page 22 Backup battery (optional) The bike can be supplied with a second battery. When the first connected battery is empty, switch over to the second battery. One of the battery holders is connected to the system; you can recognize this one because of the cables.
- Page 23 Charging the Battery (Twinny, Kivo) For the best performance and to prolong the life of the battery, we recommend that you charge the battery at home at room temperature. To charge the battery: 1. Unlock the battery by turning the key a quarter.
- Page 24 8. Then unplug the charger from the socket. 9. Put the battery back in the holder of the cycle. Slide it behind bar [A] and press it firmly on strip [B]. 10. Pull the handle backwards and push the top of the battery to connect as shown in the drawing and close the lock.
- Page 25 When the system is not used, it will automatically turn off after a certain time. Always turn off the electric system before getting on and off the bike, and when you are walking while holding the bike. Make sure that the switch under the luggage carrier is always pressed toward the side where the battery is located.
- Page 26 Charger indicator light The status of the charger is indicated by the coloured indicator light. If the indicator light is green, the charger is in standby mode or the battery is full. If the indicator light is red then the charger is charging the battery.
- Page 27 The housing of the battery and the charger must not be opened. In case of any • problems, please consult your dealer. A Van Raam battery is not allowed nor is it possible to recondition the battery due to • safety reasons and incorrect functioning of the electrical system.
- Page 28 Keep in mind that the bike provides less assistance at lower temperatures (0ºC and below) and that the battery will drain more quickly. It also takes longer to charge at low temperatures. Every battery drains over time. This process is called "self-discharge". A battery that is empty and not charged can undergo a deep discharge caused by self-discharge and become faulty as a result.
- Page 29 Faults table Fault symbol/ code Description Consequence/ course of action All assistance modes are Temperature System does provide assistance, flashing controller too high motor power is reduced. Thermometer (symbol) + Temperature System does not provide all assistance modes are controller too high assistance, let the controller cool flashing.
- Page 30 Charging and maintenance of the battery pack Important safety warning: Charger safety precautions Only charge Van Raam Li-Ion batteries with the supplied charger. Only connect the • charger to a suitable wall socket (220-240 Volt AC 50-60 Hz). When the charger is not in use, disconnect it from the power outlet and the power plug from the battery.
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Page 31: Van Raam E-Bike App
Van Raam e-bike app The Van Raam bicycle app is a free smartphone app that you can use while cycling on your electric Van Raam bicycle. What can you do with the Van Raam e-bike app? App can be used as a luxury bicycle computer •... -
Page 32: Accessories
Accessories Depending on your order, you can use the accessories as described below. Extra accessories are available at your dealer. Crank shortener The crank shortener is fitted to the crank, as illustrated. The pedal can then be fitted into the crank shortener at two positions. - Page 33 Foot support When using the foot support you can fix your foot by sliding the two straps [A] in the quick releases [B]. The quick release can be unlocked by pulling the lip to the rear. Now the strap can be pulled out. You can cut the straps to size.
- Page 34 The foot support is also adjustable in width. Only the outer half of the foot support can be extended. 1. Slightly loosen the two screws with an Allen key. 2. Slide the adjustable half of the foot support to the desired position. Then tighten the screws again.
- Page 35 Lower Leg Fixation With the optional lower leg fixation, you can secure your lower leg. In order to set up the lower leg fixation: 1. Loosen the bolt [A] several turns using a nut spanner. Adjust the height of the lower leg fixation to the lower leg of the rider.
- Page 36 Optional dividable frame (not a standard option with the Kivo) The bicycle can be divided into two parts. To divide the frame: Put the bicycle on the standard and remove the grip from the handlebars. Push the pellets of the small spring [A] so that the grip can be removed from the handlebars.
- Page 37 The walking-stick should be fastened with Velcro [A]. Walking-stick holder Walking-stick holder Twinny Plus and Kivo Plus: Twinny and Kivo: Back support Set the correct depth, by loosening the four bolts [A] with an Allen wrench, moving the handrail to the correct position and then tighten the screws again.
- Page 38 Flashing light system To use the flashing lights press the switch [A] to the left or right. To turn off the indicators, move the switch to the centre position. The lights work on a battery. To replace the batteries, turn the screw on the cap and take the orange cap [B] away.
- Page 39 Dividing a rear steering system handlebar For tandems with a rear steering system, the handlebar must first be disconnected before the frame can be divided. To disconnect the handlebar, follow the steps below: Use something thin such as a flat screwdriver to turn the locking pin [A] away.
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Page 40: Technical Specifications
Technical specifications Twinny Twinny Plus Kivo Kivo driewiel Length of inner leg 77-89 77-89 B: 77-89 B: 77-89 (cm) F: 50-62 F: 50-62 (restback: 52- (restback: 52- Frame height (cm) A: 52 V: 30 A: 52 V: 30 Length (cm) -
Page 41: Maintenance And Adjustments To Be Done By Owner
If you still decide you want to replace components yourself, you are responsible for damage or harm due to incorrectly fitted components. Only use original Van Raam spare parts, which you can buy at you Version 24.01... -
Page 42: Repairs And Maintenance To Be Done By Dealer
In that case the rim should be replaced, because it can lead to loss of brake function or even a crack in the rim, which can lead to all kinds of dangerous consequences. Repairs, maintenance and modifications should only be performed with original Van Raam parts. -
Page 43: Adjustments To Be Done By Dealer
There are two chains on the bicycle. The chain should not be too tight. It should hang loose. Without effort you should be able to move the chain up and down, half a centimetre approximately. Chain Twinny en Kivo: To keep the chain tension correct, the back wheel axle is adjusted. Follow the instructions below to adjust the chain tension: 1. - Page 44 Chain Twinny Plus and Kivo Plus: To keep the chains on the front of the bicycle tight, secure two chain tension wheels on the bike. Follow the instructions below to adjust the chains to the correct tension so the chain tension wheels do not become loose: Loosen the cap nut a few turns.
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Page 45: Disposal
WEEE directive since 15 August 2018. If you wish to have your Van Raam bike recycled, please contact your dealer. They are responsible for complying with the recycling obligation. Ask them about the conditions or view the rules regarding recycling in your place of residence/country. -
Page 46: Guarantee
This is also the case if unauthorized maintenance is carried out or if technical changes or additions are made with non-original Van Raam parts without permission of Van Raam. The original CE certification will become nul-and-void if modifications are done by third parties. -
Page 47: Frame Number
The frame number is printed on the sticker. This sticker is located on the frame, see the images below. Example sticker: The position of the sticker Twinny Plus & Kivo Plus Twinny & Kivo On the saddle tube On the saddle tube... -
Page 48: Maintenance Recommendation
A Van Raam bike often is subject to extensive use and must perform in all weather conditions. By correctly maintaining the bike, the lifecycle can be extended greatly. This maintenance can be done by a Van Raam dealer. In most cases, you can do the monthly and annual inspection yourself. - Page 49 Service moment 15-30 minutes Among them: Check tyres and inflate • Check the spoke tension • Check the chain tension and grease • Tighten any bolts and nuts if needed • Check all brake cables and brake calipers • Check the gears •...
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Page 50: Service Plan
Service plan Service moment Yes/No Date: Dealer: Mechanic: Remarks: ………………………………………………………………………………………………………………………………………… …………..…………………………………………………………………………………………………………………………… ………………………..……………………………………………………………………………………………………………… ……………………………………..………………………………………………………………………………………………… Service moment Yes/No Date: Dealer: Mechanic: Remarks: ………………………………………………………………………………………………………………………………………… …………..…………………………………………………………………………………………………………………………… ………………………..……………………………………………………………………………………………………………… ……………………………………..………………………………………………………………………………………………… Service moment Yes/No Date: Dealer: Mechanic: Remarks: ………………………………………………………………………………………………………………………………………… …………..…………………………………………………………………………………………………………………………… ………………………..……………………………………………………………………………………………………………… ……………………………………..………………………………………………………………………………………………… Version 24.01 50/55... - Page 51 Annual inspection Date Dealer Mechanic Remarks Version 24.01 51/55...
- Page 52 Here you have space to take notes or write down the maintenance on your bike: Version 24.01 52/55...
- Page 53 Here you have space to take notes or write down the maintenance on your bike: Version 24.01 53/55...
- Page 54 Here you have space to take notes or write down the maintenance on your bike: Version 24.01 54/55...
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Page 55: Delivery And Service Form
Congratulations on your purchase of your Van Raam bicycle. This bike is produced with utmost care. To guarantee the quality as much as possible Van Raam produces the cycles according to the ISO 9001:2015 quality standards. Van Raam has been certified by DNV GL Business Assurance B.V.