Van Raam Chat User Manual
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Summary of Contents for Van Raam Chat
- Page 1 User manual Chat Van Raam Guldenweg 23 7051 HT Varsseveld, The Netherlands +31 (0)315 – 25 73 70 Version 24.01 info@vanraam.com www.vanraam.com...
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Page 2: Table Of Contents
Safety measures ............................. 5 Adjustment of the trishaw .......................... 7 Before the first use ............................10 Electro system Silent ..........................17 Van Raam e-bike app ..........................26 Accessories ..............................27 Technical specification ..........................30 Maintenance and adjustments by owner ..................... 31 Repair and maintenance by your dealer .................... -
Page 3: Manufacturer Contact Details
Conformity Europe (CE) Van Raam Reha Bikes B.V., as manufacturer, declares that the Chat, as described in this user manual, is manufactured in accordance with Regulation (EU) 2017/745, risk class 1. The Chat supplied with the Silent electrical system also complies with Directive 2006/42/EC including the applicable parts of EMC Directive 2014/30/EU and the NEN-EN 15194:2017 Bicycles - Electric supporting bicycles - EPAC Bicycles - part 4.2 Electrical... -
Page 4: Introduction
“Form service, maintenance, modifications a warranty claims” in the back of this manual. Indication The Chat is meant for cycling together with children or adults. Intended usage The trishaw has been designed for normal use on a flat, solid surface (do not use the trishaw off-road). -
Page 5: Safety Measures
The trishaw is suitable for cycling together, with one driver (maximum 120 kg) and the passengers (maximum combined weight of 200 kg). The driver must be physically fit and should not have any serious visual impairment or other disability that may negatively affect the operation of the bike. - Page 6 While riding as a passenger, never place your feet underneath or beside the • footrest. You may get hit by moving parts and incur bruising. Make sure that you do not reach a dangerous speed when driving downhill and • entering tunnels.
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Page 7: Adjustment Of The Trishaw
Adjustment of the trishaw Before using the trishaw, adjust its height to the height of the rider. This is of essential importance, especially with regard to the, saddle, handlebars and seat. If an optimum setup with specified instructions is not possible you can contact your dealer for a suitable solution. - Page 8 Don't pull out the seat post further than the markings. If you do so, the tube won't be inserted deep enough into the shaft, MIN INSERT increasing the risk of breakage, which may lead to serious injuries. Handlebars height The height of the handlebars greatly influences ride comfort.
- Page 9 Passenger hip belt Use the hip belt when you go cycling. Place the belt around the body of the passenger and adjust the length of the belt for the individual. Fasten the metal fittings together. Adjust them by pulling the loose end of the belt.
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Page 10: Before The First Use
Before the first use Parking brake Always use the parking brake if you park the tricycle and leave it behind. Block the tricycle with the hydro brake when passengers are getting on and off. To operate the parking brake, squeeze the left brake [A] and secure the brake with the lever [B]. - Page 11 You can switch the lighting on and off manually by briefly pressing the on/off button on the display or by using the button on the lighting. If the electronic system is switched off, the lighting automatically switches off. When cycling in the dark, make sure there is always a battery present on the bike! When the battery is almost empty, the motor will no longer provide support while cycling.
- Page 12 Footrest For optimal accessibility when passengers are getting on and off the bike, you may lower the footrest. Always lower the footrest when getting your passengers on and off the bike to prevent the bike from tipping over. To operate the footrest, follow the steps below: Set the parking brake by pinching the left brake [A] and securing the brake with the handle [B].
- Page 13 To lift the footrest, place your foot on the control pedal and slowly press the pedal down until it locks and you can hear a 'click'. "click" Please note! Warn your passengers before you lift the footrest. Place the footrest control pedal back into the brace.
- Page 14 Baggage space On the back of the seat there is a baggage compartment [A At the front, beneath the seat, there is also a baggage compartment [B . You can access this baggage compartment by lowering the footrest. Seat cushion The seat cushion is water resistant.
- Page 15 Before every ride check: The brakes (including the parking brake) • The tyre pressure • The lighting • That all parts are secure • That the battery is sufficiently charged • Contact your dealer and never use your bike if you notice any irregularities. As is the case with all mechanical parts, the trishaw is subject to wear and high loads.
- Page 16 If there is an electric motor on a bike: you must train with the acceleration function and reverse functions. Be careful that the acceleration mode or reverse mode are not unintentionally started while using the bike. For example, at traffic lights the reverse function can accidentally be activated and the trishaw reverses.
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Page 17: Electro System Silent
Electro system Silent Item number: -2195 The Silent electrical system comprises 5 components: display, button unit, battery, motor and bottom bracket. How the first 3 parts are used is explained in this user manual. Operation of the display The display provides you with cycling information, which will be explained in more detail later. - Page 18 Information screen After the electrical system is powered up, the information screen is displayed. This screen displays real-time cycling information. The information screen will only work if you have switched on the electrical system. (a) Bluetooth connection (b) Reverse function of (thumb) throttle activated (c) Notification field (d) Bicycle lights (e) Speed indicator...
- Page 19 Screen modes The screen mode (i) can be set by using the mode button (3) You can switch between the following 3 screen modes while cycling. Radius of action [RANGE] (default display) This is the number of kilometres that can still be cycled with the remaining battery capacity in the active assistance mode.
- Page 20 Notifications Several symbols can be displayed in the information screen. The symbols are explained below. More information on the notifications can be found in the chapter “Possible Faults”. The bicycle lights are activated A Bluetooth connection is active No communications with the battery Reverse function of (thumb) throttle is activated The temperature of the controller is too high Voltage is too high...
- Page 21 Van Raam app. Van Raam E-Bike app With the app, you can track various information and configure the assistance modes. (More information on this can be found in the chapter on the Van Raam E-Bike app) Version 24.01 21/43...
- Page 22 Charging the Battery For the best performance and to prolong the life of the battery, we recommend that you charge the battery at home at room temperature. Only use the charger if the temperature of the environment is between 0 and 35 degrees centigrade.
- Page 23 8. Then unplug the charger from the socket. 9. Put the battery back in the holder of the cycle. Slide it behind bar [A] and press it firmly on strip [B]. 10. Pull the handle backwards and push the top of the battery to connect as shown in the drawing and close the lock.
- Page 24 When the system is not used, it will automatically turn off after a certain time. Always turn off the electric system before getting on and off the bike, and when you are walking while holding the bike. Make sure that the switch under the luggage carrier is always pressed to the side where the battery is located.
- Page 25 Battery indicator lights On the battery pack there is an LED indicator to check the battery charge status. The battery charge status can be read by briefly pressing the on/off button [A]. While the battery is being charged, the indicator shows the charging progress: The battery is fully charged.
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Page 26: Van Raam E-Bike App
Van Raam e-bike app The Van Raam bicycle app is a free smartphone app that you can use while cycling on your electric Van Raam bicycle. What can you do with the Van Raam e-bike app? App can be used as a luxury bicycle computer •... -
Page 27: Accessories
Accessories Depending on your order, you can use the accessories described below. Additional accessories are available from your dealer. Canopy The canopy offers passengers protection from sun, rain, and wind. The material is water resistant. Please note! Make sure the canopy is tensioned correctly before you start cycling. - Page 28 Place the side flaps on top of the canopy and fold the three canopy braces towards each other. Fold the back flap around the poles to create a small package and secure it with the elastic band. Remove the top part of the canopy construction and place this in the suspension hooks on the back of the seat.
- Page 29 Then remove the two retractable poles from the seat by opening the securing pin and removing them. Place the poles in the baggage compartment on the back of the seat. To attach the canopy again, follow the steps in the opposite direction.
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Page 30: Technical Specification
Technical specification Length (cm) Width (cm) Height (cm) Mounting Height (cm) Inseam Size (cm) 80-95 Seat width passengers (cm) Front Wheel 20“ Rear Wheel 26“ Weight (kg) approx 97 Max. Load Rear Carrier (kg) Max. load of baggage compartment front (kg) Max. -
Page 31: Maintenance And Adjustments By Owner
Maintenance and adjustments by owner Below are some instructions for maintenance and adjustments that you can perform on a regular basis. This ensures an optimum condition of your bike. Cleaning The frame of the trishaw can be cleaned with a damp cloth. For dirty spots it is recommended to use a mild detergent. - Page 32 If you choose to replace components by yourself, you will be liable for any damage or injury caused by improperly installed components. Only use original Van Raam spare parts. You can purchase these from your dealer. Upon request, the dealer will provide the necessary information for repair and maintenance.
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Page 33: Repair And Maintenance By Your Dealer
In that case the rim must be replaced. If not, this may negatively impact the operation of the brakes or may even cause a break in the rim with all sorts of dangerous consequences. Repairs, maintenance and modifications may only be performed with original Van Raam parts. Version 24.01... -
Page 34: Adjustments By Dealer
Adjustments by dealer Setting the steering In order to realise optimal steering behaviour and minimal tyre wear, the steering must be set correctly. Loosen the left and right nuts of the steering shaft [A]. Please note! This is a nut with a left wire and a nut with a right wire. -
Page 35: Disposal
Finally point the handlebar straight ahead. Make sure the wheels also face straight ahead at that moment. Check whether the trishaw easily drives straight ahead on the tyres, without resistance and friction. Disposal If you want to dispose your tricycle, contact your dealer. You can also contact the local waste disposal company. -
Page 36: Guarantee
This is also the case if unauthorized maintenance is carried out or if technical changes or additions are made with non-original Van Raam parts without permission of Van Raam. The original CE certification will become nul-and-void if modifications are done by third parties. -
Page 37: Frame Number
Frame number The frame number is printed on the sticker. This sticker is located on the frame, see the image below. Example sticker: Position of sticker: behind the seat tube Version 24.01 37/43... -
Page 38: Maintenance Recommendation
A Van Raam bike often is subject to extensive use and must perform in all weather conditions. By correctly maintaining the bike, the lifecycle can be extended greatly. This maintenance can be done by a Van Raam dealer. In most cases, you can do the monthly and annual inspection yourself. - Page 39 Service moment 15-30 minutes Among them: Check tyres and inflate • Check the spoke tension • Check the chain tension and grease • Tighten any bolts and nuts if needed • Check all brake cables and brake calipers • Check the gears •...
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Page 40: Service Plan
Service plan Service moment Yes/No Date: Dealer: Mechanic: Remarks: ………………………………………………………………………………………………………………………………………… …………..…………………………………………………………………………………………………………………………… ………………………..……………………………………………………………………………………………………………… ……………………………………..………………………………………………………………………………………………… Service moment Yes/No Date: Dealer: Mechanic: Remarks: ………………………………………………………………………………………………………………………………………… …………..…………………………………………………………………………………………………………………………… ………………………..……………………………………………………………………………………………………………… ……………………………………..………………………………………………………………………………………………… Service moment Yes/No Date: Dealer: Mechanic: Remarks: ………………………………………………………………………………………………………………………………………… …………..…………………………………………………………………………………………………………………………… ………………………..……………………………………………………………………………………………………………… ……………………………………..………………………………………………………………………………………………… Version 24.01 40/43... - Page 41 Annual inspection Date Dealer Mechanic Remarks Version 24.01 41/43...
- Page 42 Notes: Version 24.01 42/43...
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Page 43: Delivery And Service Form
Congratulations on your purchase of your Van Raam trishaw. This bike is produced with utmost care. To guarantee the quality as much as possible Van Raam produces the cycles according to the ISO 9001:2015 quality standards. Van Raam has been certified by DNV GL Business Assurance B.V.