Ipp Support; Sixth Sense - Xerox DocuPrint 100 User Manual

System overview

IPP support

Sixth Sense

1-6
The system supports the Internet Printing Protocol (IPP), which
allows you to:
• Add the printer to your PC directly as an Internet printer with
a URL, rather than indirectly as an lpr-connected local printer.
• Use an IPP client to access the printer. A limited subset of
IPP operations is supported; query the IPP client for details.
Sixth Sense is a unique suite of diagnostic tools that allows
Xerox customer service engineers, analysts, and consultants to
serve customers more effectively.
Sixth Sense is intended to automate and expedite the range of
service-related support functions. Sixth Sense is a tool that
enables Xerox to provide benchmark service support. Xerox
customers benefit from the ability to bring broader support to
focus more quickly.
For example, Sixth Sense can allow the Service Representative
to repeatedly "preview" the condition of the system prior to an
actual site visit. This may provide the ability to determine the
correct part or piece of information to have on hand when the site
visit is made.
Sixth Sense is a no-charge feature available to customers
through Xerox Service. The customer need only provide an
analog phone line for use by the Sixth Sense modem
connection. For those customers unable to dedicate a phone line
to the Sixth Sense connection, three and five port phone share
devices are available for purchase.
To take advantage of Sixth Sense, the customer needs to:
• Request Sixth Sense enablement through Xerox Service
• Provide an analog phone line
• If necessary, purchase an optional phone share device.
More information about the Sixth Sense can be found in the
Troubleshooting Guide for your system.
System Overview Guide