Xerox 4215 Operator's Manual page 246

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D-4 Diagnostics and Troubleshooting
Calling Customer Support
Before calling Customer Support, make sure you
have read the following problem solving tables
in this appendix and have tried the corrective
action or actions listed:
F
F
If the problem persists, gather the information
about your problem and call the Customer
Support number.
In the United States, the Xerox Customer
Support Center is open between 5 a.m. and 5
p.m.
In Canada, the Xerox Product Support Centre is
open between 8:30 a.m. and 5 p.m. (local time).
The phone numbers are
Your call will be answered by a central call
administrator, who will ask you for your
equipment model:
XEROX 4219/MRP Mid Range Systems Printer
XEROX 4215/MRP Mid Range Systems Printer
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Table D-1, Status and Error Messages
Table D-2, Print Problem Solving
The phone number is 1-310-333-0501
Toronto local:
English-National:
French-National:
XEROX 4215/MRP
XEROX 4219/MRP
DIIIIIIIIHHHHHHHHIIIIIIIIIIIII
416-477-0143
1-800-387-4314
1-800-387-4300
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