Xerox Total Satisfaction Guarantee - Xerox XDL23 User Manual

Xerox Authorized Dealer Total Satisfaction Guarantee
At Xerox, we are committed to the highest quality in the design, manufacturer and service of what we
sell. We measure our success by one standard: Total Customer Satisfaction.
Taking this commitment one step further, we now offer this exclusive Xerox Total Satisfaction
Guarantee:
If you are not satisfied with your Xerox equipment, at your request, Xerox will replace it without
charge to you with an identical model or a machine with comparable features and capabilities.
The term of the Xerox Total Satisfaction Guarantee is three years from purchase date.
This Xerox Total Satisfaction Guarantee applies to Xerox equipment acquired by you from a
Xerox Authorized Dealer and continuously maintained by Xerox or its authorized
representatives under our manufacturers warranty or a Maintenance Agreement. This
guarantee is not applicable to equipment damaged or destroyed due to reasons beyond the
control or responsibility of Xerox.
We make this extraordinary offer to clearly demonstrate that at Xerox our measure of quality is our
customer's satisfaction.
XDL23/XDL33/XDL33D User Guide
Xerox dealer total satisfaction guarantee
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