Technical Support And Warranty - EMS DOLORCLAST FT-245 Instructions For Use Manual

9. TECHNICAL SUPPORT AND WARRANTY

Please contact the EMS-approved service center for any
product maintenance or repairs.
EMS denies any responsibility for the safety of
the product and will declare the warranty void if
servicing or repair work is carried out by an
unauthorized
replacement parts are used.
The product must be returned in its original packaging
as per the packaging guidelines.
The product must be protected against damage during
shipping.
To protect the personnel of the authorized service center
and for safety reasons during transport and shipment,
all products and accessories returned to the factory for
repair or servicing must be cleaned in accordance with
the instruction manual.
Repairs can be refused for products or
accessories that have not been properly cleaned.
The FT-245 is covered by a two-year warranty.
EMS guarantees that the medical device is free from
defects in materials or workmanship.
The warranty may only be used if submitted together
with a valid purchasing document.
The warranty is only valid if the product remains in the
possession of the original purchaser.
The warranty covers the free replacement or repair of
defective components of the laser device.
In case of irreparable failure or repeated failure with the
same cause, EMS may proceed with the replacement
of the laser device. In such cases, the warranty for the
new machine shall be valid until the end of the original
contract.
The warranty does not cover any parts that are
defective due to negligence or inappropriate use
(failure to follow the laser operating instructions),
maintenance
personnel, damage
circumstances that, in any event, cannot be
attributed to defects in the manufacture of the
laser device.
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third party or non-original
performed by unauthorized
during transport,
The warranty does not cover the total or partial
breakage of the fiber-optic bundle that can be
attributed to negligent use.
The continued use of the machine despite lens
replacement alerts voids the warranty for all parts
relating to the laser emission.
Removal of the upper part of the machine for any
reason must be performed by authorized
personnel only. If this is not the case, the warranty
will no longer be valid.
or
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