Chapter 6 Troubleshooting; Locate The Problem - Magma EB4-1U User Manual

Chapter 6

Locate the Problem

If you are having trouble with the MAGMA expansion system, verify that
all cards are seated properly and all cables are connected properly. Be
sure you followed the instructions in earlier sections of this User Guide.
Always remember to power On and Off correctly when rechecking and
testing your installation. If you are still having problems, try these simple
troubleshooting steps.
My Computer Can't Find the PCIe Expansion System
When Nothing Works
My PCIe Card Doesn't Work
SNMP Monitoring
The PCIe to PCIe Expansion System is correctly displayed as a "PCIe
standard PCIe-to-PCIe bridge" (Windows Device Manager) and as a
"pci-bridge" (MAC Apple System Profiler). When connected and
functioning correctly, this Expansion System will be displayed as
follows:
If this is not what you see when you verify your installation, the following
troubleshooting steps may help you locate and resolve your installation
issues without having to call Technical Support.
Troubleshooting
Windows
MAC
Chapter 6
M A G M A
Troubleshooting 31