Table of Contents
Advertisement
Limited Product Warranty
PRO+AQUA warrants to the original retail purchaser that your new water conditioner is built of quality material and
workmanship. When properly installed and maintained, it will give years of trouble-free service.
This warranty extends to the original retail purchaser only and commences on the date of the original retail purchase of the
water softener system. The only exception shall be when proof of purchase or installation is provided and then the warranty
period shall be from the date thereof.
• Five-year valve, electronics, resin/brine tanks, and resin warranty if the product is not registered within 60 days
of purchase.
• Seven-year valve, electronics, and resin warranty if the product is registered within 60 days of purchase.
Valve, Electronics and Resin Guarantee
PRO+AQUA will replace any part of the valve or electronics found in reasonable judgment to be defective in material or
workmanship. Resin and internal control valve parts will not be covered if a pretreatment system is not used and for
systems used to remove iron, manganese, or chlorine that is above the suggested level for system operation. Having a
pre-treatment system placed before the water softener to treat these contaminants is highly recommended.
Ten Year Warranty on Resin Tank and Brine Tank
PRO+AQUA will provide a replacement resin tank or brine tank to any original equipment purchaser in possession of the
PRO+AQUA water softener that fails within (10) ten years after the date of purchase, provided that it is at all times operated
in accordance with specifications and not subject to freezing, sunlight, or outside elements.
General Provisions
PRO+AQUA assumes no responsibility for incidental damage, consequential damage, or other damages including, but not
limited to, installation expenses, telephone charges, rental of a like product during the time of warranty service, travel loss
or damage to personal property, loss of revenue, loss of use of the product, loss of time, or inconvenience.
No warranty is made with respect to defects or damage due to neglect, misuse, alterations, accident, misapplication,
physical damage, or damage caused by fire, freezing, or other environmental damage. Improper maintenance, or
installation outside the recommended specs at any time will be considered neglect and void warranty.
These warranties are in lieu of all other warranties expressed or implied, and we do not authorize any person to assume
for us any other obligation on the sale of this water conditioner. No responsibility is assumed for delays or failure to meet
these warranties caused by strikes, government regulations, or other circumstances beyond the control of PRO+AQUA.
Obtaining Warranty Coverage or General Inquiries
If coverage is available, you may obtain coverage under this Limited Product Warranty by providing PRO+AQUA with proof
of original purchase, and that you are the original purchaser. For warranty claims, please contact us at 800-980-3335 or
support@proaquawater.com. You must provide the order number, your name, address, phone number, a description of the
product (SKU/Model), an explanation of the defect, and photos.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE. THIS WARRANTY MAY BE TRANSFERRED TO A SUBSEQUENT OWNER WITH WRITTEN
APPROVAL FROM (AND AT THE DISCRETION OF) PRO+AQUA AND PAYMENT OF STANDARD TRANSFER FEE.
34
Advertisement
Table of Contents
