Support; Product Registration; Support Screen Layout - Autel MaxiSys MS908CV II Manual

9

Support

This application launches the Support platform which synchronizes Autel's online service
base station with the MaxiSys tablet. In order to synchronize the device to your online
account, you need to register the product through the Internet when you use it for the
first time. The Support application is connected to Autel's service channel and online
communities that provides the quickest way for problem solutions, allowing you to submit
complaints or send help requests to obtain direct service and support.

9.1 Product Registration

In order to get access to the Support platform and obtain update and other services from
Autel, you are required to register the MaxiSys tablet the first time you use it.
➢ To register the diagnostic device
Visit the website: pro.autel.com.
1.
If you have an Autel account, sign in with your account ID and password and
2.
skip to step 7.
If you are a new member to Autel, click the Register button to create your Autel
3.
ID.
Enter the required personal information in the input fields.
4.
Enter your email address, then click Request. You will receive an email from
5.
Autel with your verification code. Open the email and copy the code into the
proper input box.
Set a password for your account, and enter the password again to confirm.
6.
Read the Autel User Service Agreement and Autel Privacy Policy, then
check the box to accept the terms. After all the information is entered, click
Register. A Product Registration screen will appear.
Your product serial number and password are required to complete your
7.
registration. To find your serial number and password on the tool: go to Settings
＞About.
Enter your tool's serial number and password on the Product Registration
8.
screen. Enter the CAPTCHA code and click Submit to complete your
registration procedure.

9.2 Support Screen Layout

The Support application interface is navigated by the Home button on the top toolbar.
And the main section of the Support screen is divided into two sections. The narrow
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