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TROUBLESHOOTING GUIDE
Problem
Tickets do
not dispense
or Wrong
Tickets on
amount
monitor does
dispensed.
not match
tickets coming
out of game.
Check for
the correct
amount of
tickets
showing on
Monitor
Tickets on
monitor does
match tickets
coming out of
game.
Swap connectors at the 2
buttons.
Menu Buttons do
not work.
Pinched, broken, or
disconnected wiring
The menu buttons
are located in the
I/O Aux board faulty.
Left Side Coin Door
Tickets are empty in ticket tray
Low Tickets
message on
Faulty cable. Disconnected,
monitor
loose or broken wires.
Faulty low ticket switch.
Faulty I/O Aux Board.
Probable Cause
Opto Sensor on ticket
dispenser dirty.
Faulty ticket dispenser.
Notch on tickets cut too
shallow.
Faulty cable. Disconnected,
loose or broken wires.
Faulty I/O Aux Board.
Settings in Menu are
incorrect.
Load tickets into tray. Ensure tickets hold down micro
switch wire.
Check connectors from low ticket switches to Newgen
board. Check for continuity. (AACE29022 or AACE29023)
Inspect switch and replace if needed. (AASW200)
Swap I/O Aux board with other player side, making sure to
change dipswitch settings.
dip 1 is on, 2 is off) Replace I/O Aux Board.
Part # AACB9605-CBL
Blow dust from sensor and clean with
isopropyl alcohol.
Replace with working dispenser to isolate the
problem. (A5TD1)
Flip tickets and load upside-down to have large
cut notch toward opto sensor.
Check connectors from ticket dispensers to I/O
Aux board. Check for continuity.
Cables AACE29022 or AACE29023
Swap I/O Aux board with other player side,
making sure to change dipswitch settings.
(Left side both off, Right side dip 1 is on, 2 is off)
Replace I/O Aux Board. Part # AACB9605-CBL
Enter Menu and check certain areas:
Game Mode set to Redemption
For 1 Player Game:
Ticket(s)
Per Point(s)
For 2 Player Game:
Winner Tickets
Loser Tickets
Tie Tickets
1/2 Ticket Payout Dipswitch on Door Board
Fixed tickets
Replace button if problem stays with button.(AAPB2700)
Inspect crimp to ensure good connection.
Check connections from menu buttons to left I/O Aux
Board. Check cables (AAPB2700, AACE29021)
Swap I/O Aux board with other player side, making sure
to change dipswitch settings. (Left side both off, Right
side dip 1 is on, 2 is off)
Replace I/O Aux Board. Part # AACB9605-CBL
58
Remedy
(Left side both off, Right side
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