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TROUBLESHOOTING GUIDE
Problem
Unplugged.
Faulty Line Filter
No power to the
Faulty Cable
game
Rocker Switch on top
of game or power
supply turned off, or
plugs unplugged.
Circuit breaker tripped
Bad power supply.
LED strip faulty
Lights on ramp do
not light up
Faulty Cable
LED strip faulty
Lights inside ball
track does not
light up
Faulty Cable
Faulty Cable
LED marquee
Verify 12 Volts DC
lighting not
working
LED strip faulty
Faulty wire or
connection.
LED's lighting up
playfield area not
Faulty LED light strip.
working
Volume too
low
Loose wire
No Audio
Faulty
Speaker
Troubleshooting Guide
Probable Cause
Increase the volume by pressing Menu button,
scroll to "Game Volume" and adjust.
Check audio cable connections from motherboard to speaker.
(CE8811, CE17013, CE18012) Check Molex connector at the rear of the ramp.
Replace Speaker (AACE8811)
Check wall outlet to line filter in back of game. (A5FI9010)
Replace Line Filter. (A5FI9010)
Refer to wiring diagram.
Check rocker switch on top of game. Check rocker switch on
power supply. Ensure power cords are pushed up into the
back of the power supply and line filter securely.
Replace Rocker Switch if needed. Part # A5SW18000
Reset power strip breaker switch or building circuit breaker.
Attempt to determine cause.
Refer to Power Supply Diagnostics
All ramp lights are supplied by one power connector from
Power Distribution Board.
If only one light is out, remove plastic cover and examine LED
strip. Replace if needed. Part # CE17004
Check cables from LED strips to Power Distribution Board.
Refer to wiring diagram for the cable path. CE17000 &
CE17001. Check Molex connector at the rear of the ramp.
Verify CE17001 is plugged securely to Power Distribution
Board. Check for 12 volts DC on CE17000
These lights are supplied by 2 power connectors from Power
Distribution Board.
If only one light is out, remove and examine LED strip.
Replace if needed. Part # CE17006 or CE17016
Check cables from LED strips to Power Distribution Board.
Refer to wiring diagram for the cable path. CE17000 &
CE17001. Check Molex connector at the rear of the ramp.
Verify CE17001 is plugged securely to Power Distribution
Board. Check for 12 volts DC on CE17000 and CE17001
Check cables from LED strips to Power Distribution Board
(CE17019, CE18033)
Check for 12 volts DC on CE18033 on Power Dist. Board
Replace LED strip. AACE17019
Check for 12 volts DC on CE17002 from Power Dist. Board.
Check continuity. Check for damaged connector
Refer to wiring diagram.
Swap LED light from a different spot.
Replace LED light strip if needed. CE17007 or CE17008
31
Remedy
Check cables CE18035, CE18034
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