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Troubleshooting
Problem
Motor control box power
cable will not connect to main
power receptacle
No power to hoist
Hoist will not operate
Motor control box red LED on
Hoist is noisy
28
• Wrong or damaged power cable plug
• Wrong or damaged power receptacle
• Main power is not on
• Hoist motor control box power connector is plugged into
wrong receptacle
• Incorrect motor control box wiring
• Incorrect wiring of power cable plug, no contact between
wire and pins
• Incorrect wiring of power receptacle, no contact between
wire and pins
• Incorrect wiring or defective wiring of motor control box
power switch
• Data cable from motor control box damaged
• Wrong hoist or controller software installed
• Hoist has a fault condition
• Hoist self-test failed
• System fault
• Acme screw requires lubrication
• Lube drive shaft
• Damaged Vortek NXT load brake pad material
• Vortek NXT load brake pawls don't work correctly
• Vortek NXT load brake tension is not set correctly
Solution
Vortek NXT Hoist Installation Manual
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