Error Codes - PROLiNK Giant II Series User Manual

8-2. Error Codes

Code
1 BUS start failed
2 High BUS voltage
3 Low BUS voltage
17 INV soft start failed
18 High INV voltage
19 Low INV voltage
20 L1 phase INV shorted
21 L2 phase INV shorted
22 L3 phase INV shorted
23 L1-2 INV shorted
24 L2-3 INV shorted
25 L3-1 INV shorted
Wiring error.
37
Switch line errors
38
Line parallel missing
39
40
CAN comm. Broken
41
Host line is missing
The output voltage on the master UPS is
42
inconsistent on parallel systems.
The transfer time from the inverter to the
44
bypass is up.
The transfer time from bypass to inverter is
45
up.
46
Different Parallel Versions
47
SYNC line is missing
66 Faulty CPU communication
67 Overloaded
72 DSP firmware version is not compatible
Battery voltage is too high
82
Phase L1 INV overcurrent
83
Phase L2 INV overcurrent
84
Phase L3 INV overcurrent
85
Phase L1 output overcurrent
86
Phase L2 output overcurrent
87
Phase L3 output overcurrent
88
Phase L1 INV SCR damaged
89
L2 INV SCR phase damaged
90
Status
Restart the unit. If the problem persists, please
contact the service.
Disconnect the load first. Then restart the unit. If
the unit is normal, please check the load.
Double-check that the insert and output cables
are correct.
Restart the unit. If the problem persists, please
contact the service.
Double-check that the parallel cables are firmly
connected.
Restart the unit. If the problem persists, please
contact the service.
Double-check that the parallel cable is firmly
connected to the UPS master.
Double-check all UPS output voltage settings in a
parallel system.
Check the bypass resource.
Check the bypass resource.
Restart the unit. If the problem persists, please
contact the service.
Restart the unit. If the problem persists, please
contact the service.
Restart the unit. If the problem persists, please
contact the service.
Remove some excess load based on UPS capacity.
The DSP software version is not compatible with
the model. Restart the unit. If the problem persists,
please contact the service.
Disconnect the load first. Then, restart the unit. If
the unit is normal, please check the load. If the
problem persists, please contact the service.
37
What to do?