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1.4
Documentation on the Internet
The manuals for the motors, gearboxes and geared motors are available here: SIOS web site
(https://support.industry.siemens.com/cs/ww/en/ps/13424/man)
1.5
Service and support
1.5.1
Siemens Industry Online Support on the Web
Description
The following is available via Siemens Industry Online Support, among others:
• Product support
• Global forum for information and best practice sharing between users and specialists
• Local contact persons via the contact person database (→ Contact)
• Information about field services, repairs, spare parts, and much more (→ Services)
• Search for product info
• Important topics at a glance
• FAQs (frequently asked questions)
• Application examples
• Manuals
• Downloads
• Compatibility tool
• Newsletters with information about your products
• Catalogs/brochures
1.5.2
Spare parts services
Description
The online spare part service "Spares on Web" offers certain spare parts for the product:
• Website: SOW address (https://www.sow.siemens.com/?lang=en).
Motors for mounting onto SIMOGEAR gearboxes
Operating Instructions, 01/2024, A5E53220841A/RS-AA
Introduction
1.5 Service and support
11
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