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6.3
IN CASE OF DIFFICULTY
If the Problem Persists
In case you are unable to resolve a
difficulty,
you may want
to contact your local Zenith Data Systems Dealer or au-
thorized Zenith Data Systems repair
facility.
If you can isolate the problem to a particular symptom or
unit,
such as the
Printer,
you will save time and possibly service ex-
pense.
IMPORTANT:
Try to list the following information about your
Computer. It will help your ZDS dealer to diagnose and repair
your unit.
A.
The problem you are having.
B.
The
name,
Model
number,
and Series number of
your Terminal
system.
C.
System configuration (your computer system
,
in-
cluding the peripherals you are
using).
D.
Any additional information that will help describe
your system
,
such as
:
specific connection arrange-
ment,
what DOS (disk operating system) is being
used
,
and at what baud
rate.
1
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