Paper Jamming; How To Clear Mail Jammed In The Base - quadient IS-420 User Manual

11.1

Paper Jamming

Base Jamming
Envelopes are stopped in the transport mechanism of the Base.
Possible causes
• Mail piece is too thick.
• Mail size is incorrect.

How to Clear Mail Jammed in the Base

To clear mail jammed in the Base:
1. Pull the release handle located underneath the base to lower the transport belts
and wheels. Hold the handle.
2. Using your other hand, remove the jammed envelopes.
3. Release the jam release handle to put the transport belt and wheels back in
position.
Actions
1. Clear the Base as indicated below.
2. Correct the cause indicated in the left
column:
- Mail sizes: see
Specifications
Mail
on page 207.
197
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