Placing Calls; Internal Calls; Using Camp-On When Calling A Busy Station; Leaving A Message Wait Indication - iPECS 1000i Series User Manual

1000i Series IP Phone (LME)
User Guide

4 Placing Calls

Internal Calls

4.1
You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice
Announce call, a splash tone will be heard. Ring or Voice Announce is normally determined by settings at the
called station. You can assign a flexible button for Direct Station Selection/Busy Lamp Field (DSS/BLF). The
DSS/BLF button allows you to call another station with the single touch of a button. The button LED will
display the other station's status (ON=busy, OFF=idle).
If you go off-hook and take no action, Intercom dial-tone will time-out, and after the Howler tone is received,
your phone will be placed out-of-service in Intercom Lock-Out; you then must hang-up to return the phone to
an idle state.
To place an Intercom call:
Lift the handset and Dial the Intercom number of the desired station.
1)
When the call is answered or Splash tone is heard, begin speaking with the called party.
2)

4.1.1 Using Camp-On when calling a busy station

If the called party is busy, you may activate Camp-On, Callback or, if allowed, Voice Over to the station. You
may also use Step Call; dial the next station by dialing the last digit of the Intercom number. If you are the
Attendant, you may activate Intrusion.

Camp-On allows you to wait off-hook for the called station to answer.

Callback allows you to hang-up, and when the busy station returns to an idle state, the system will call
your Station; after you answer the callback, the system will call the previously busy station.

Voice Over allows you to make an announcement to the busy user by combining your voice with the
other party connected to the busy user.
To Camp-On (wait off-hook) for a busy station:
✓ Dial Camp-On Register code and await an answer.
To request a Callback (wait on-hook) for a busy station:
✓ Press the MSG button and hang-up.
To make a Voice Over announcement to a busy station:
Dial OHVO (Off Hook Voice Over) code.
1)
After the Splash tone is heard, begin speaking.
2)

4.1.2 Leaving a Message Wait Indication

If the called user does not answer or is in DND mode, you may leave a Message Wait indication. The called
user will receive a Message Wait indication; the message LED will flash.
To activate Message Waiting:
✓ Press the MSG button and hang-up.
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