Windhager BIOWIN 2 TOUCH Operating Manual
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Windhager BIOWIN 2 TOUCH Operating Manual

Pellet boiler
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OPERATING MANUAL
BIOWIN 2 
TOUCH
FOR USE IN CANADA / USA
www.firetesting.com
EN
PELLET BOILER
09/2020
094897/02

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Summary of Contents for Windhager BIOWIN 2 TOUCH

  • Page 1 OPERATING MANUAL BIOWIN 2  TOUCH FOR USE IN CANADA / USA www.firetesting.com PELLET BOILER 09/2020 094897/02...

  • Page 2: Table Of Contents

    Entering the pellet storage room, storage container ....................13 Safety instructions ........................13 OPERATION ........................Opening the cladding door......................19 Functional description, components and operating controls BioWIN 2 Touch........20 BioWIN 2 Touch Klassik/Klassik-L ..........................20 BioWIN 2 Touch Exklusiv-S/Exklusiv-SL ........................21 BioWIN 2 Touch Premium / Exklusiv ........................22 Functional description function module INF F05 ................
  • Page 3 Spare parts ..........................47 28.1 BioWIN 2 Touch pellet boiler ............................47 28.2 Reserve supply container – BioWIN 2 Touch ......................50 28.2.1 Reserve supply container with suction feed and reserve supply container 236 lb / 107 kg - without suction feed ..50 28.2.2...

  • Page 4: Important Information For System Operators

    – BioWIN 262 88.4 kBTU/hr (25.9 kW) – BioWIN 332 110.9 kBTU/hr (32.5 kW) The BioWIN 2 Touch system efficiency and the nominal output was measured by a test laboratory using the HHV of the fuel. – BioWIN 152: 64.7 % (119 gal thermal storage included) –...

  • Page 5: Relevant Documents

    Your BioWIN 2 Touch should be installed with a minimum stack height of 16 feet. Providing correct draft as given in the Installation manual.

  • Page 6: Safety Instructions And Other Symbols In This Documentation

    (e.g., impairment), then the local regulations should be adhered to in any event and the working instruction should not be carried out; WINDHAGER ZENTRALHEIZUNG GMBH, ÖSTERREICH and WINDHAGER ZENTRALHEIZUNG TECHNIK GmbH, ÖSTERREICH do not accept any liability for any injury to persons or damage to property caused by incorrectly following the instructions and/or violating the local safety regulations! Subject to modifications.

  • Page 7: Data Plate

    The data plate bears important specifications relating to the unit, such as its type, factory number and year of manuf- acture. If you need a spare part or have to contact Windhager Customer Service or your customer service partner due to a malfunction, please first make a note of this data from the data plate.

  • Page 8: Operator's Obligations

    Operator’s obligations To ensure that the unit operates at optimum performance, the operator must follow these instructions: „ Only adults who have received instruction from Windhager Customer Service or a heating technician may operate the system. „ The operator must have read and understood the instructions contained in the documentation.

  • Page 9: Sources Of Danger

    Important information for system operators Sources of danger 2.5.1 Power failure (or if the induced draught fan is not running) WARNING Risk of explosive combustion. Do not open the combustion chamber door, there is an increased risk of explosive combustion when opening the combustion chamber door.

  • Page 10: Fuel

    Important information for system operators Fuel The boilers/heaters are designed to burn the following fuels: Pellets according to EN ISO 17225-2 A1, DIN-Plus or UZ38, or Super Premium Wood Pellets listed in the Pellets Fuel Institute (PFI) Standard. Significant criteria based on the standards are as follows: Diameter 0.25 in / 6 mm Length: 5-40 mm / 0.20-1.6 in.

  • Page 11: Commissioning And Operation

    (installer, heating system contractor). At two-year intervals, the heating water condition must be checked by a heating expert (see BioWIN 2 Touch installation instructions – heating water); this is to prevent corrosion and sediment accumulation in the heating system and boiler/ heater.

  • Page 12: Filling The Pellet Store (Bulk Fill)

    Operator level Boiler ON/OFF Messages Basic settings Fig. 3 Turn off the BioWIN 2 Touch Fig. 4 Open the combustion chamber door during the fi lling process Befüllung Lagerraum „ Every time the storage room is filled, the date and vo-...

  • Page 13: Entering The Pellet Storage Room, Storage Container

    Important information for system operators Entering the pellet storage room, storage container All energy sources are subject to safety regulations, which must be observed when working with fuels, heating systems, and storage rooms. This also applies to pellet storage. After the storage room is filled, odorless carbon monoxide (CO) may be produced, and there may be insufficient oxygen present.
  • Page 14 Do not use fluids other than pure water. Monitor the water level monthly and refill to minimum level when necessary. Always keep water container closed with original lid.- Art. no. 007073 - grip plug. See BioWIN 2 Touch operating manual for monitoring and refill procedures.
  • Page 15 Important information for system operators DANGER Risk of fire or explosion. Exposure may result in severe injury or death. Do not fill with garbage, waste oil, gasoline, other flammable liquids, or any fuel other than those listed on the rating plate. Do not use chemicals to ignite fuel.
  • Page 16 Important information for system operators WARNING Health hazard. Combustion particulates may contain harmful substances. Use a fine-dust face mask during cleaning. WARNING Rotating parts can crush and dismember. Keep hands out of feed opening. Do not remove cover during normal operation. WARNING Hand crush hazard.
  • Page 17 Do not alter the equipment or accessories in any way. For use in combination with Windhager BioWIN 2 Touch pellet-fueled central heating boiler/furnace only. Do not use to transport any material other than wood pellet fuel listed on the boiler nameplate or in the boiler manuals.
  • Page 18 Important information for system operators DANGER Risk of serious bodily injury or death. This boiler/heater is equipped for one type of wood pellet only. Read the nameplate behind top lid for the cor- rect type of pellet. Do not use this boiler/heater with any fuel other than the one listed on the name plate. Fai- lure to use the correct fuel may cause problems resulting in death, serious bodily injury or property damage.

  • Page 19: Operation

    Operation OPERATION Opening the cladding door WARNING Risk of burns „ Before opening the cladding door of the boiler, ensure that it is switched off via the ON/OFF button (see Fig. 3) and allowed to cool down (display is blank). „...

  • Page 20: Functional Description, Components And Operating Controls Biowin 2 Touch

    Functional description, components and operating controls BioWIN 2 Touch The BioWIN 2 Touch automatically fires when the control system signals a heating requirement. Following „purging“ (safety function), ignition starts and the pellet auger switches on. The burner bowl is automatically filled with pellets.

  • Page 21: Biowin 2 Touch Exklusiv-S/Exklusiv-Sl

    Operation BioWIN 2 Touch Exklusiv-S/Exklusiv-SL Version as BioWIN 2 Touch Klassik/Klassik-L, but in addition with automatic ash conveyor into an ash box Fully automatic ash conveyor: During fully automatic ash removal, the ash is transported out of the combustion chamber and the heating surfaces into the side ash box under the boiler pellet hopper using a motor and auger.

  • Page 22: Biowin 2 Touch Premium / Exklusiv

    Version as BioWIN 2 Touch Klassik/Exklusiv-S, but in addition with fully automatic pellet feed The pellet feed uses a suction turbine to fill the BioWIN 2 Touch boiler pellet hopper fully automatically with pellets from a pellet storage room or storage container. The pellet feed is switched on by the lower fill level switch (proximity switch) in the boiler pellet hopper or at the end of the enable time or the beginning of the start time, and runs until the boiler pellet hopper is full.

  • Page 23: Functional Description Function Module Inf F05

    Operation 10. Functional description function module INF F05 10.1 External heating demand (INF F05 W) An external heating demand can be enabled with a 0 - 10 V DC analogue signal or a digital extra-low or low-voltage input. Depending on the input used, the function module INF F05 W determines a temperature set point which is transmitted PLUS to the other MES INFINITY or MES function modules.

  • Page 24: Collective Alarm (Inf F05 S)

    The boiler numbers of the firing automates and the function modules must correspond (also see Cascade system start-up). 10.3.1 Pump control with speed regulation Note. The speed regulation with PWM signal function is only possible with high-efficiency pumps from the Windhager delivery range.

  • Page 25: Buffer Loading Pump

    With the function „Operator level“ → „Pump control“ → „Buffer loading pump“, a buffer can be loaded in conjunction with a Windhager heat generator (boiler). A cascade module (KAS+) is required for this function. The buffer loading pump is switched on when: –...

  • Page 26: Check Before Switching On

    12.2 Fully automatic fi lling, BioWIN 2 Touch Premium/Exklusiv The boiler pellet hopper is filled by the fully automatic pellet feed. Windhager Customer Service or the customer service partner will perform the first fill (start-up), put the boiler and its pellet feed into service and familiarise the customer with the operation and cleaning of the boiler, with reference to the operating manual.

  • Page 27: Turning The Boiler On

    ON/OFF button InfoWIN Touch Fig. 17 BioWIN 2 Touch boiler with InfoWIN Touch 13.2 Emergency operation In the event the control system fails, selecting “Manual mode” using the InfoWIN Touch (see the InfoWIN Touch opera- ting manual) will activate emergency operation to maintain heat and hot water.

  • Page 28: Care, Cleaning And Full Service

    The cleaning and ash removal intervals may be reduced or extended depending on the pellets used (e.g. ash proportion), the power consumed by the heating system (frequently switching ON and OFF) and the boiler size of the BioWIN 2 Touch (15 to 33 kW).

  • Page 29: Confirming Cleaning Or Main Cleaning - Resetting The Cleaning Request

    1.02 t Cleaning Main cleaning Time / Date Feed operating mode switched off Fig. 20 BioWIN 2 Touch operator level Fig. 21 Selecting cleaning or main cleaning Confirm cleaning Cleaning Main cleaning Fig. 22 Confi rm cleaning or main cleaning...

  • Page 30: Cleaning And Operating Implements

    1 ... Cleaning brush 2 ... Spatula 3 ... Allen key 4 ..Scraper (only with BioWIN 2 Touch Klassik/Klassik-L/Premium) 5 ... Pellet chute (accessory for BioWIN 2 Touch Premium/Exklusiv only) 6 ..Folder containing instructions Fig. 23 Cleaning and operating implements Pellet chute for temporary use only or when manually filling the boiler pellet hopper, if feed is not complete.

  • Page 31: Emptying The Ash Pan And Removing Ash From Below The Heat Exchanger

    Care, cleaning and full service 17. Emptying the ash pan and removing ash from below the heat exchanger BioWIN 2 Touch Klassik / Klassik-L / Premium DANGER Attention. Risk of fire. Do not open the combustion chamber door during operation.
  • Page 32 „ Position the cover (heat exchanger) and turn the handle as far as it will go in a clockwise direction – Fig. 30. „ Push the ash pan into place. „ Close the combustion chamber door and the cladding door and switch the BioWIN 2 Touch back on with the ON/OFF button.

  • Page 33: Emptying The Ash Box

    Care, cleaning and full service 18. Emptying the ash box BioWIN 2 Touch Exklusiv / Exklusiv-S / Exklusiv-SL DANGER Attention. Risk of fire. Do not open the combustion chamber door during operation. „ Always turn the boiler off first with the ON/OFF button and wait until burnout mode has finished.
  • Page 34 Care, cleaning and full service Fig. 31 Pull out the handle Fig. 32 Open the bracket fastener „ Push the ash box slightly to the left and pull it out – Fig. 33, Fig. 34. „ Release the side bracket fasteners, remove the cover and empty the ash box – Fig. 35, Fig. 36. Fig.

  • Page 35: Cleaning The Combustion Chamber And Burner Bowl

    Care, cleaning and full service 19. Cleaning the combustion chamber and burner bowl DANGER Attention. Risk of fire. Do not open the combustion chamber door during operation. „ Always turn the boiler off first with the ON/OFF button and wait until burnout mode has finished. It is essential to let the boiler cool down before cleaning the combustion chamber.

  • Page 36: Cleaning The Thermocontrol Sensor And Down Chute

    Care, cleaning and full service 19.1 Cleaning the thermocontrol sensor and down chute „ If necessary, remove fly ash from the thermocontrol sensor with a cleaning brush. The thermocontrol sensor is loca- ted in the combustion chamber – Fig. 37. „...

  • Page 37: Cleaning The Burner Bowl

    Care, cleaning and full service 19.2 Cleaning the burner bowl „ Lift the bottom and top part of the cone out of the burner bowl – Fig. 40, Fig. 41. „ Remove all traces of sediment accumulation from the cones with a brush or scrape off with the spatula – Fig. 42, Fig.

  • Page 38: Cleaning The Top Heat Exchangers And Induced Draught Fan Wheel

    20. Cleaning the top heat exchangers and induced draught fan wheel „ Turn off the BioWIN 2 Touch with the ON/OFF button on the InfoWIN Touch (Fig. 50 – see also the InfoWIN Touch operating manual) and wait until the display goes blank (approx. 20 minutes).
  • Page 39 Care, cleaning and full service „ Take the insulation off the heat exchanger cover – Fig. 52. „ Connect the device power plug – Fig. 53. „ Unscrew the screw connection on the cover and lift the cover out – Fig. 54, Fig. 55. Fig.

  • Page 40: Exhaust Pipe To Flue

    Care, cleaning and full service 21. Exhaust pipe to fl ue DANGER Attention. Risk of fire. „ Always turn the boiler off first with the ON/OFF button and wait until burnout mode has finished. It is essential to let the boiler cool down before cleaning the Exhaust pipe to flue. Before cleaning with a vacuum cleaner, check that there are no longer any embers in the combustion residue.

  • Page 41: Water Tank Level

    Care, cleaning and full service 24. Water tank level „ Check the level in the water tank (approx. 8 litres) at every cleaning and service interval and re-fill with water if necessary. The water level must not fall below the min. mark. „...

  • Page 42: Cleaning The Boiler Pellet Hopper And Feed Unit Flap, And Re-Filling The Boiler Pellet Hopper In An Emergency

    „ Turn off the BioWIN 2 Touch with the ON/OFF button on the InfoWIN Touch (Fig. 61 – see also the InfoWIN Touch operating manual) and wait until the display goes blank (approx. 20 minutes).

  • Page 43: Clean The Boiler Pellet Hopper And The Feed Flap

    Care, cleaning and full service „ Place a container for the pellets at the front. „ Remove the bottom screw from the boiler pellet hopper cover; push the cover down and remove it (hooked on with a bayonet lock) – Fig. 65, Fig. 66. „...

  • Page 44: Emergency Re-Fill Of The Boiler Pellet Hopper

    „ Mount the inspection cover as a means of anti-contact protection in front of the opening to the auger conveyor – Fig. 70. DANGER Attention. Risk of fire. In the BioWIN 2 Touch model with external combustion air supply, the inspection cover must always be firmly closed when the system is in operation. Fig. 70...

  • Page 45: Storage Room Or Storage Container

    Care, cleaning and full service 26. Storage room or storage container (BioWIN 2 Touch Premium/Exklusiv only) DANGER Attention, risk of suffocation. Please also note the hazard information in section 2.5.3 Entering the pellet storage room, storage container on side 9. Do not attempt to enter an unventilated storage room (particularly buried tanks).

  • Page 46: Full Service

    In addition to cleaning your pellet boiler, full service is also required. This is also shown in the display as “Full service” (Fig. 71) and is carried out by Windhager Customer Service or a heating technician. It is a prerequisite for the warranty conditions.

  • Page 47: Spare Parts

    Care, cleaning and full service 28. Spare parts 28.1 BioWIN 2 Touch pellet boiler...
  • Page 48 Care, cleaning and full service BioWIN BioWIN BioWIN Spare part designation 212/262 Cover plate BW2/BW2T 21-33, BWL/BW2P 21/26 048991 048991 048991 Cover plate BW2/BW2T 10/15, BWL 10/15, BW2P 10/15 050918 050918 050918 Blower incl. gaskets BW2/BW2T/BWL 10-26, BW2P 10-26 053010 053010 053010 Blower incl.
  • Page 49 Care, cleaning and full service BioWIN BioWIN BioWIN Spare part designation 212/262 Hexagon nut M8 with flange and gearing 016553 016553 016553 Hexagon screw M5x12 DIN 7500 (not ilustrated) 031545 031545 031545 Hexagon screw M6x45 DIN933 021504 021504 021504 Hexagon screw M8x80 DIN 933 016461 016461 016461...

  • Page 50: Reserve Supply Container - Biowin 2 Touch

    Care, cleaning and full service 28.2 Reserve supply container – BioWIN 2 Touch 28.2.1 Reserve supply container with suction feed and reserve supply container 236 lb / 107 kg - without suction feed 1100 1090 1120 1110 1130 1080...

  • Page 51: Reserve Supply Container L 441 Lb / 200 Kg

    Care, cleaning and full service 28.2.2 Reserve supply container L 441 lb / 200 kg 1030 1070 1020 1060 1050 1040 1010 1000 BioWIN BioWIN BioWIN Spare part designation 212/262 Cover panel hopper Premium BW2T 10-33, BWL 10-26, BW2P 10-26 054361 054361 054361...
  • Page 52 Care, cleaning and full service BioWIN BioWIN BioWIN Spare part designation 212/262 Container seal BW, VAE, FW, BWXL, BW2, BW2T, BWL, BW2P 046665 046665 046665 Hopper seal 053465 053465 053465 Hopper seal 200 kg BW2, BW2T 10-33, BWL10-26, PW 053467 053467 053467 Seal section (cyclone)
  • Page 53 Care, cleaning and full service BioWIN BioWIN BioWIN Spare part designation 212/262 Hexagon nut M8 with flange and gearing 016553 016553 016553 Hexagon screw M5x12 DIN 7500 (not ilustrated) 031545 031545 031545 Hexagon screw M6x12 DIN 933 (not illustrated) 017051 017051 017051 Hexagon screw M6x45 DIN933...

  • Page 54: Control Panel - Biowin 2 Touch

    Care, cleaning and full service 28.3 Control panel – BioWIN 2 Touch 10000 BioWIN BioWIN BioWIN Spare part designation 212/262 Cover cable conduit BW2/BW2T/BWL/BW2P 10/15 054093 054093 054093 Cover for cable conduit BW2/BW2T 21/33, BWL/BW2P 21/26 054334 054334 054334 Plug set for flue gas thermosthat and airflap...
  • Page 55 Care, cleaning and full service BioWIN BioWIN BioWIN Spare part designation 212/262 PCB FMP-D for pellet, Generation D with software BW2T, BW2XL, BW2P" 055567 055567 055567 PCB holder VAE, FW, BW10-26, BWXL, BW2, BW2T, LWPT, PW24-103, BWL 007609 007609 007609 Hexagon screw BW2T, BWL, BW2P 054438 054438...

  • Page 56: Burner - Biowin 2 Touch

    Care, cleaning and full service 28.4 Burner – BioWIN 2 Touch BioWIN BioWIN BioWIN Spare part designation 212/262 Stop plate BW2, BW2T, BWL, BW2P 053544 053544 053544 Ash stop plate, Klassik, Premium BW2K/P., BW2T, BWL, BW2P 051048 051048 051048 Ash stop plate, Exclusive BWE2, BW2T, BWL, BW2P...
  • Page 57 Care, cleaning and full service BioWIN BioWIN BioWIN Spare part designation 212/262 Disc 8 ISO 7093 031755 031755 031755 Disc 8 ISO 7089 024779 024779 024779 Grate plate scraper 051023 051023 051023 Hexagon nut M3 DIN 934 016551 016551 016551 Hexagon nut M5 DIN 934 017035 017035...

  • Page 58: Heating Surface Cleaning - Biowin 2 Touch

    Care, cleaning and full service 28.5 Heating surface cleaning – BioWIN 2 Touch BioWIN BioWIN BioWIN Spare part designation 212/262 Axle heating surface BW2/BW2T/BWL/BW2P 10-26 048882 048882 048882 Collar screw 012502 012502 012502 Ash sheet BW2T, BWL, BW2P 051624 051624...

  • Page 59: Ash Box - Biowin 2 Touch

    Care, cleaning and full service 28.6 Ash box – BioWIN 2 Touch BioWIN BioWIN BioWIN Spare part designation 212/262 Ash box axle 051379 051379 051379 Ash conveyor bearing bush PMX, BWE100-600, BW2, BW2T, BW2P, PW 006745 006745 006745 Ash removal, completely pre- mounted, BioWIN2 BW2, BW2T, BW2P...

  • Page 60: Cladding - Biowin 2 Touch

    Spur gear M2 Z36 M2 Z36 BW2, BW2T, BWL, BW2P 050869 050869 050869 Spur gear M2 Z36 Ø12 BW2, BW2T, BW2P 048566 048566 048566 28.7 Cladding – BioWIN 2 Touch BioWIN BioWIN BioWIN Spare part designation 212/262 Cover rear, left BW2T 21/26, BW2P 21/26 054442...

  • Page 61: 3-Way Changeover Unit

    Care, cleaning and full service BioWIN BioWIN BioWIN Spare part designation 212/262 Cladding right-top BW2T/BW2P 10/15 054075 054075 054075 Cladding right-top BW2T/BW2P 21/26 054325 054325 054325 Cladding left BW2T/BWL/BW2P 10/15 054353 054353 054353 Cladding left BW2T/BWL/BW2P 21/26 054355 054355 054355 Door mounting top BW2T, BW2P 054077 054077...
  • Page 62 Care, cleaning and full service Spare part designation Spare part no. Cover disc for fire protection - PMX042 and BIO021 042444 Cover disc with entry - BIO020 045982 Retaining bracket 046284 Bolt for mounting 006927 Fire protection collars (2x) for 3-way changeover unit – (BIO021) 045987 Fire protection collars (2x) for masonry attachment 503330...

  • Page 63: Disposal/Recycling

    Disposal/recycling DISPOSAL/RECYCLING Disposing of the packaging The packaging material (wooden crate, cardboard boxes, inserts, plastic films and plastic bags, etc.) must be disposed of correctly in line with the local legal provisions and regulations. Disposing of components or the boiler To dispose of defective components or the heating system (e.g.
  • Page 64 IMPRESSUM Media owner, issuer and publisher: Windhager Zentralheizung GmbH, Anton- Windhager-Straße 20, 5201 Seekirchen am Wallersee, Austria, T +43 6212 2341 0, F +43 6212 4228, info@at.windhager.com, Images: Windhager; subject to amendments, printing and layout errors – AWP-vor...

This manual is also suitable for:

Biowin 152Biowin 212Biowin 262Biowin 332

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