Windhager BioWIN Series Operating Manual
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Windhager BioWIN Series Operating Manual

Pellet central heating boiler
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Operating Manual

BioWIN
Pellet central heating boiler
Output range: 2,9 to 25,9 kW
Cascae options up to 78 kW
Pellets
xx/2012
091697/09

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Summary of Contents for Windhager BioWIN Series

  • Page 1: Operating Manual

    Operating Manual BioWIN Pellet central heating boiler Output range: 2,9 to 25,9 kW Cascae options up to 78 kW Pellets xx/2012 091697/09...

  • Page 2: Table Of Contents

    Table of contents Table of contents 1. Important information for system operators ........4 1.1 General information .
  • Page 3 Table of contents 2.7 Information text ...............19 2.7.1 Next boiler cleaning .

  • Page 4: Important Information For System Operators

    Please pay close attention to these instructions. Familiarity with the material in this docu- ment will allow you to enjoy long-term operation of the unit. We wish you all the best with your Windhager boiler! 1.1 General information 1.1.1 Manufacturer’s obligations...

  • Page 5: Safety Precautions

    Important information for system operators 1.2 Safety precautions The boiler and related accessories are state of the art and meet all applicable safety regulations and operate using 230 V AC electrical current. Improper installation or repair can pose the danger of life-threatening electrical shock.

  • Page 6: Entering The Pellet Storage Room, Storage Container

    Important information for system operators 1.3.3 Entering the pellet storage room, storage container All energy sources are subject to safety regulations which must be observed when working with fuels, heating systems and storage rooms. This also applies to the storage of pellets. After the storage room is filled, odourless carbon monoxide (CO) may be produced and there may be insuffici- ent oxygen.

  • Page 7: Start-Up And Maintenance

    1.5 Start-up and maintenance Please permit Windhager Customer Service or have one of our customer service Partners put your new boiler into service. In this way, all functions of the new unit will be thoroughly checked; you will also benefit from the detailed information provided by the system installer.

  • Page 8: Filling The Pellet Store

    Important information for system operators 1.7 Filling the pellet store Attention! The pellet flue-connected stove must be switched off correctly at least 15 minutes before the store is filled – Fig. 2. Press the ON/OFF button. Never switch off using the emergency OFF switch! Pressing one of the six buttons firstly switches just the lighting and display on.

  • Page 9: Operation

    Operation Operation 2.1 Functional description, function elements and operating controls The BioWIN pellet boiler and the Modular Energy System MES or the REG standard control combine to form a perfect unit. The BioWIN automatically fires when the control system signals a heating requirement. Following “purging”...

  • Page 10: Biowin Premium

    Operation 2.1.2 BioWIN Premium Version as BioWIN Klassik, but in addition with fully automatic pellet feed The pellet feed uses a maintenance-free suction turbine to fill the BioWIN reserve supply container fully automa- tically with pellets from a pellet storage room or storage container. The pellet feed is switched on by the lower fill level switch (proximity switch) in the reserve supply container or at the end of the enable time or the beginning of the start time, and runs for as long as the reserve supply container is full.

  • Page 11: Biowin Exklusiv

    Operation 2.1.3 BioWIN Exklusiv Version as BioWIN Premium, but in addition with fully automatic heating surface cleaning and ash removal Fully automatic heating surface cleaning: A motor moves the heating surface cleaning system vertically and the heating surfaces remain clean. Fully automatic ash removal: During fully automatic ash removal, the ash is transported out of the combustion chamber and the heating sur- faces in the side ash container under the supply container using a motor and auger.

  • Page 12: Check Before Initial Start-Up

    2.3.2 BioWIN Premium and Exklusiv – fully automatic filling The reserve supply container is filled by the fully automatic pellet feed. Windhager Customer Service or the cus- tomer service Partner will perform the first fill (start-up), take the boiler and its pellet supply into service and...

  • Page 13: Infowinplus

    Operation 2.4 InfoWINplus The InfoWINplus is a central operating and display unit for boilers and for modules of the MESplus system control (see separate instructions). It consists of a large full text display, an ON/OFF button with an LED signal lamp indicating Operation (green) or Malfunction (red), a button for manual operation / flue cleaning function as well as four individual menu buttons.

  • Page 14: Operating Modes

    Operation 2.5 Operating modes 2.5.1 OFF mode The boiler is switched off when in OFF mode. The display and all buttons, with the exception of the ON/OFF but- ton, do not function. The LED on the InfoWINplus does not light up – Fig. 9. Fig.

  • Page 15: Pellet Feed

    Operation 2.5.3 Pellet feed Pellet feed – burnout Pellet feed Pellet feed from the storage room into the reserve supply container has been °C requested. Combustion is stopped. Pellet transport into the burner pot is stopped, the Induced draught fan conti- nues to run until all the remaining pellets have been burned and the burner pot Burnout has cooled down –...

  • Page 16: Manual Operation

    Operation 2.5.5 Manual operation The various operating phases are displayed here, including Burner in operation, Burner OFF, etc. Note! Manual operation Manual operation cannot be started in “solid fuel/buffer Boiler temperature °C mode”. Manual operation must not be started if an installed solid fuel boiler is operating (heated up).

  • Page 17: Chimney Sweeper Function

    Operation 2.5.6 Chimney sweeper function The various operating phases are displayed here, including Burner in operation, Burner OFF, etc. This function aids the performance of legally-required emissions testing. Chimney sweeper func. Power 100% 45 min Note! °C The chimney sweeper function cannot be started in “solid (Symbol flashes) fuel/buffer mode”.

  • Page 18: Operating Phases

    Operation 2.6 Operating phases 2.6.1 Standby Boiler temperature °C During this operating phase, the controls do not transmit requests for heat. The burner is switched off and the boiler temperature setpoint is 0 °C. After an hour in standby mode, the display is shut down fully, only the green LED Standby is lit up.

  • Page 19: Information Text

    Operation 2.7 Information text Boiler temperature °C Pressing the Info button or going to the information level menu calls up the most important boiler information – (Operating phases) Fig. 32. Info Menu The arrow buttons select and display sub-menus – Fig. 33. Pressing the Back button (Fig.

  • Page 20: Operating Hours

    Operation 2.7.2 Operating hours Operating hours 1.234 The total number of burner operating hours is displayed. Back Fig. 36 2.7.3 Pellet consumption total Pellet consumption total 3.45 The total amount of pellets consumed is displayed in tonnes. Note! Back The “Pellet consumption total” is a calculated value and can differ Fig.

  • Page 21: Display Module Software Version

    Operation 2.7.8 Display module software version Software version display module The current software version of the display module (InfoWINplus) is displayed. BW 2 1.00 Back Fig. 42 2.7.9 Firing automate software version Software version firing automate The current software version of the firing automate (main PCB) is displayed. 1.00 Back Fig.

  • Page 22: Menu Guide

    Operation 2.8 Menu guide Boiler temperature °C Pressing the Menu button changes the menu display to the Operator level, Service level, Information level or to MES (Operating phases) Module – Fig. 45. Info Menu Use the arrow buttons to select the Operator level, Service level or Information level (Fig.

  • Page 23: Menu Structure

    Operation Menu structure: Menu Service level MES Module Operator level Information level (reserved for trained ser- (see separate instructions for (see section 2.7) (see section 2.8.1) vice personnel only) InfoWINplus Master operation) Next boiler Pellet consumption Boiler temperature Switch/buffer Software version cleaning total setpoint...

  • Page 24: Operator Level

    Operation 2.8.1 Operator level Boiler temperature °C Pressing the Menu button shows the „Operator level“, „Service level“, „Information level“ and „MES Module “ in the display – Fig. 49. (Operating phases) Info Menu Fig. 49 The Arrow buttons select the “Operator level”; the Choose Operator level button confirms the choice –...
  • Page 25 Operation 2.8.1.1 Boiler cleaning – Resetting the cleaning Boiler temperature request °C After boiler cleaning has been performed (section 3.), boiler cleaning must be confirmed so that the operating time until (Operating phases) the next boiler cleaning is restarted. Lighting ON Information! Without cleaning boiler cleaning must not be reset.
  • Page 26 Operation Confirm the selected “Boiler cleaning” sub-menu by pres- Boiler cleaning sing the Choose button – Fig. 57. Time Feed operating mode Time profile feed Probe switching Choose Back Fig. 57 Pressing the Yes button resets the boiler cleaning – Fig. 58. Has boiler and The display shows “Parameter is saved”...

  • Page 27: Setting The Time

    Operation 2.8.1.2 Setting the time Boiler temperature °C This time is used for the time control of the pellet feed and for automatic heating surface cleaning. If the BioWIN is operated with an MESplus control, the time (Operating phases) is automatically adopted from the module and the time set Lighting ON here is overwritten.
  • Page 28 Operation Confirm the selected “Time” sub-menu by pressing the Boiler cleaning Choose button – Fig. 65. Time Feed operating mode Time profile feed Probe switching Choose Back Fig. 65 Use the + or – button to set the required time – Fig. 66. Time 13:50 –...
  • Page 29 Operation 2.8.1.3 Setting the feed operating mode Boiler temperature °C This menu item sets: – whether the feed is switched off, or – whether the feed should fill the pellet boiler with or wit- (Operating phases) hout time control. Lighting ON Pressing one of the six buttons switches the lighting and display on –...
  • Page 30 Operation Confirm the selected sub-menu “Feed operating mode” by Boiler cleaning pressing the Choose button – Fig. 74. Time Feed operating mode Time profile feed The factory setting for the “Feed operating modem” menu Probe switching item is “switched off”. with enable time: Select this if the feed noise (suction turbi- Choose Back...
  • Page 31 Operation 2.8.1.4 Setting the time profile feed Boiler temperature °C The “Time profile feed” menu item displays the correspon- ding setting option depending on the setting in the “Feed operating mode” menu item (see section 2.8.1.3). (Operating phases) Setting: “With enable time” see page 32 Lighting ON Setting: “With start time”...
  • Page 32 Operation Confirm the selected sub-menu “Time profile feed” by Boiler cleaning pressing the Choose button – Fig. 83. Time Feed operating mode Time profile feed Probe switching Choose Back Fig. 83 “with enable time” Feed with enable time Start 07:00 The start and end of the enable time can be set here in the 22:00 “Time profile feed”...
  • Page 33 Operation Pressing the Save button saves the changed time – Fig. 87. Feed with enable time Start 07:30 The display shows “Parameter is saved” for a few seconds 22:00 (Fig. 88) and then changes back to the previous level – Fig. 89.
  • Page 34 Operation “with start time” Feed start time Start 20:00 A time can be set here in the “Time profile feed” menu item for filling the reserve supply container if the “with start time” setting is active in the “Feed operating mode” menu item (see section 2.8.1.3).
  • Page 35 Operation 2.8.1.5 Setting probe switching It is possible to set here which probe(s) (zones) are used for sucking pellets from the pellet storage room. The setting options depend on the setting in the service levels in the „Type of pellet feed system“ menu item. Information! Changes on the service level may be performed only by trained service personnel (directions for setting, see the BioWIN assembly instructions).
  • Page 36 Operation Pressing one of the six buttons switches the lighting and Boiler temperature display on – Fig. 95. °C (Operating phases) Lighting ON Fig. 95 Press the Menu button – Fig. 96. Boiler temperature °C (Operating phases) Info Menu Fig. 96 Confirm the selected menu item “Operator level”...
  • Page 37 Operation Confirm the selected “probe switching” sub-menu by pres- Boiler cleaning sing the Choose button – Fig. 99. Time Feed operating mode Time profile feed Probe switching Choose Back Fig. 99 The arrow buttons select the probe switching (for options, Probe switching see table on page 35) –...

  • Page 38: Service Level

    Operation 2.8.2 Service level Operator level Service level Information level System parameters, start-up and the actuator test can be MES Module displayed, performed and/or modified in the service level. Choose Back Information! Changes on the Service level may be performed only by trained service personnel (directions for setting, see the BioWIN assembly instructions) Fig.

  • Page 39: Heating System Operation

    Operation 2.9 Heating system operation 2.9.1 BioWIN with MESplus system control Switching on – automatic operation: 1. Press the ON/OFF button on the InfoWINplus panel, the lighting and display are switched on, the signal lamp lights green and a self-test is performed (see also section 2.5.2). After a successful self-test and if a setpoint is transferred by the system control, the BioWIN automatically starts operation.

  • Page 40: Biowin With Reg Standard Control

    Operation 2.9.2 BioWIN with REG standard control Switching on – automatic operation: 1. Press the ON/OFF button on the InfoWINplus panel, the lighting and display are switched on, the signal lamp lights green and a self-test is performed (see also section 2.5.2). After a successful self-test and if a setpoint is transferred by the system control, the BioWIN automatically starts operation.
  • Page 41 Operation Chimney sweeper function: This is operated using the InfoWINplus unit – see section 2.5.6. Emergency operation: If the system control fails, setting the two manual switches on the boiler control panel and using the button on the InfoWINplus unit (see section 2.5.5) will activate emergency operation to maintain heat and hot water.

  • Page 42: Care, Cleaning And Maintenance

    (frequently switching on and off) and the boiler size of the BioWIN (10 to 26 kW). Annual maintenance is required in addition to cleaning. This is performed by Windhager Customer Service or the customer service Partners and is a prerequisite of the guarantee limitations.

  • Page 43: Cleaning And Operating Implements

    Care, cleaning and maintenance 3.2 Cleaning and operating implements 1 ... Cleaning brush 2 ... Spatula 3 ... Cleaning tool or removal device for cone Fig. 111 Cleaning and operating implements 3.3 Care of cladding and keyboard foil Clean the boiler cladding and keyboard foil with a moist cloth as needed. In the event of heavy soiling, use soapy water or diluted suds (do not use strong cleaners or sharp cleaning instruments).

  • Page 44: Emptying The Ash Pan (Biowin Klassik And Premium)

    Care, cleaning and maintenance 3.5 Emptying the ash pan (BioWIN Klassik and Premium) Attention! Do not open the combustion chamber door during operation. Always switch the boiler off first with the ON/OFF button and wait until burnout mode has finished. Risk of fire if ash hasn‘t cooled! Store ash in lockable and non-combustible container on non-com- bustible base for at least 48 hours.
  • Page 45 Care, cleaning and maintenance – Switch off the BioWIN with the ON/OFF button on the InfoWINplus (Fig. 116) and wait until the display has gone out. – Pull handle on ash container out until stop is reached so that the side openings in the ash container are sealed –...

  • Page 46: Combustion Chamber

    Care, cleaning and maintenance 3.7 Combustion chamber The BioWIN is equipped with a cleaning interval display. The cleaning request for the combustion chamber and burner pot is displayed and must be reset after cleaning is finished – see section 2.8.1.1 „Boiler cleaning - Reset- ting the cleaning request“.

  • Page 47: Burner Pot

    Care, cleaning and maintenance 3.7.2 Burner pot Attention! Do not open the combustion chamber door during operation. Always switch the boiler off first with the ON/OFF button and wait until burnout mode has finished. It is essential to let the boiler cool down before cleaning.
  • Page 48 Care, cleaning and maintenance BioWIN 100/150 1 ... Cleaning tool or cone removal too 2 ... Guide groove for the lock the Cone in the burner pot 3 ... Cone 4 ... Primary air pin 5 ... Grate plate 6 ... Secondary air holes 7 ...

  • Page 49: Blower Wheel, Blower Box

    Care, cleaning and maintenance 3.8 Blower wheel, blower box The blower is automatically checked and cleaned as part of the maintenance by Windhager Customer Service or the customer service partner. – Switch off the BioWIN with the ON/OFF button on the InfoWINplus (Fig. 130) and wait until the display has gone out.

  • Page 50: Exhaust Pipe To Flue

    Care, cleaning and maintenance Assembly: By working through these steps in reverse order. – Insert blower box. – Mount the blower unit. Important:Tighten the wing nuts diagonally across so that the blower cover makes a good seal. – Connect the blower plug. –...

  • Page 51: Cleaning Supply Container (Biowin Klassik, Premium And Exklusiv) And Feed Unit Flap (Biowin Premium And Exklusiv)

    Care, cleaning and maintenance Water tank min. mark Fig. 141 Removing the cladding Fig. 142 Filling water container Assembly: By working through these steps in reverse order. 3.11 Cleaning supply container (BioWIN Klassik, Premium and Exklusiv) and feed unit flap (BioWIN Premium and Exklusiv) It is necessary to clean the reserve supply container and/or flap in the feed unit if too much dust has collected or there are foreign bodies in the reserve supply container.

  • Page 52: Pellet Storage Room Or Storage Container (Biowin Premium And Exklusiv)

    Care, cleaning and maintenance 3.12 Pellet storage room or storage container (BioWIN Premium and Exklusiv) Attention! Please also note the hazard information in section 1.3.3 Entering the pellet storage room, storage container. Information! When entering the pellet storage room or storage container do not stand on the pellets around the suc- tion probe.

  • Page 53: Troubleshooting

    Fig. 146 Fig. 147 If you wish to call Windhager Customer Service or your customer service Partner due to a malfunction, please first make a note of the following data from the rating plate: – Model – Factory number –...

  • Page 54: No Display On Infowinplus

    Boiler is off, cannot be switched on with the tallation – check and connect together firmly if necessary – Fig. 149. ON/OFF button. d) Inform Windhager Customer Service or a heating technician. 4.2 IN- messages Code Display on InfoWINplus Cause/remedy One zone in storage room is empty A zone in the storage room is empty, automatic switchover to another zone.
  • Page 55 Troubleshooting Code Display on InfoWINplus Cause/remedy No pellet feed is possible. The boiler does not operate. Press the Reset button. If the fault reoccurs after a reset, inform Windhager Probe switching defective Customer Service or a heating technician. FE 239 Check the changeover unit.

  • Page 56: Al - Messages

    Boiler sensor defective short period, or recurs at regular intervals, contact Windhager Customer AL 076 Check the boiler sensor and connections. Service or your heating technician. Press reset. b) Renew the boiler sensor, inform Windhager Customer Service or a hea- ting technician.
  • Page 57 Thermocontrol sensor defective b) Press the Reset button. If the malfunction recurs immediately after a AL 078 short period, or recurs at regular intervals, contact Windhager Customer Check the thermocontrol sensor and Service or your heating technician. connections. Press reset.
  • Page 58 The alarm message AL 171 may light on up to 2 occasions until the boiler starts operating again. Acknowledge with the Reset button. d) Ignition defective, inform Windhager Customer Service or a heating tech- nician. The boiler switches to burnout mode.

  • Page 59: Eg-Declaration Of Conformity

    EG-Declaration of conformity for the BioWIN pellet boiler series (Machinery Directive 2006/42/EC, Appendix II A) Issued by: WINDHAGER ZENTRALHEIZUNG Technik GmbH Anton-Windhager-Straße 20 A-5201 Seekirchen Name and address of the person authorised to compile the technical documentation: Ing. Martin Klinger Anton-Windhager-Straße 20...

  • Page 60: Guarantee And Warranty Limitations

    Further, the warranty shall be void if equipment other than those provided by Windhager are installed. The special warranty restrictions for your system are available in the “Warranty Conditions” folder supplied with your boiler.

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