Windhager BioWIN series Operating Manual

Windhager BioWIN series Operating Manual

Pellet central heating boiler
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BioWIN
Pellet central heating boiler
06/2009
091697/04

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Summary of Contents for Windhager BioWIN series

  • Page 1 BioWIN Pellet central heating boiler 06/2009 091697/04...
  • Page 2: Table Of Contents

    Table of contents: Page Important information for system operators .......3 Safety precautions .
  • Page 3: Important Information For System Operators

    We would like to congratulate you on your new environmentally friendly boiler system. With the purchase of this high-quality product by WINDHAGER ZENTRALHEIZUNG, you have selected a system that provides more comfort and optimised fuel consumption while utilising an environmentally friendly means of saving resources.
  • Page 4: Start-Up And Maintenance

    Start-up and maintenance Please permit Windhager Customer Service or have one of our customer service PARTNERS put your new boil- er into service. In this way, all functions of the new unit will be thoroughly checked; you will also benefit from the detailed information provided by the system installer.
  • Page 5: Filling The Pellet Store

    Important information for system operators Filling the pellet store The pellet flue-connected stove must be switched off correctly at least 15 minutes before the store is filled – Fig. 2. Press the ON/OFF button. Never switch off using the emergency OFF switch! Pressing one of the six buttons firstly switches just the lighting and display on.
  • Page 6: Operation

    Operation Functional description, function elements and operating controls The BioWIN pellet boiler and the Modular Energy System MES or the REG standard control combine to form a perfect unit. The BioWIN automatically fires when the control system signals a heating requirement. Follow- ing “purging”...
  • Page 7 Operation 2.1.2 BioWIN Premium Version as BioWIN Klassik, but in addition with fully automatic pellet feed The pellet feed uses a maintenance-free suction turbine to fill the BioWIN reserve supply container fully auto- matically with pellets from a pellet storage room or storage container. The pellet feed is switched on by the lower fill level switch (proximity switch) in the reserve supply container or at the end of the enable time or the beginning of the start time, and runs for as long as the reserve supply container is full.
  • Page 8 Operation 2.1.3 BioWIN Exklusiv Version as BioWIN Premium, but in addition with fully automatic heating surface cleaning and ash removal Fully automatic heating surface cleaning: A motor moves the heating surface cleaning system vertically and the heating surfaces remain clean. Fully automatic ash removal: During fully automatic ash removal, the ash is transported out of the combustion chamber and the heating sur- faces in the side ash container under the supply container using a motor and auger.
  • Page 9: Check Before Initial Start-Up

    2.3.2 BioWIN Premium and Exklusiv – fully automatic filling The reserve supply container is filled by the fully automatic pellet feed. WINDHAGER Customer Service or the cus- tomer service PARTNER will perform the first fill (start-up), take the boiler and its pellet supply into service and...
  • Page 10: Infowin

    Operation InfoWIN The InfoWIN is an indication and operation unit on the boiler. It consists of a large full text display, an ON/OFF button with an LED signal lamp indicating Operation (green) or Malfunction (red), a button for manual operation / chimney sweeper function as well as four individual menu buttons.
  • Page 11: Operating Modes

    Operation Operating modes 2.5.1 OFF mode The boiler is switched off when in OFF mode. The display and all buttons, with the exception of the ON/OFF button, do not function. The LED on the InfoWIN does not light up – Fig. 8. Fig.
  • Page 12: Pellet Feed

    Operation 2.5.3 Pellet feed Pellet feed – burnout Pellet feed °C Pellet feed from the storage room into the reserve supply container has been requested. Combustion is stopped. Pellet transport into the burner pot is Burnout stopped, the Induced draught fan continues to run until all the remaining pel- Info Menu Fig.
  • Page 13: Manual Operation

    Operation 2.5.5 Manual operation Note: Manual operation cannot be started in “solid fuel/buffer mode” . Manual operation must not be started if an installed solid fuel boiler is operating (heated up). Manual operation may be started if there is no solid fuel boiler installed or if this is not operating but only the accumulator tank is active.
  • Page 14: Chimney Sweeper Function

    Operation 2.5.6 Chimney sweeper function This function aids the performance of legally-required emissions testing. Note: The chimney sweeper function cannot be started in “solid fuel/buffer mode” . The chimney sweeper func- tion must not be started if an installed solid fuel boiler is operating (heated up). The chimney sweeper function may be started if there is no solid fuel boiler installed or if this is not operating but only the accumulator tank is active.
  • Page 15: Operating Phases

    Operation Operating phases 2.6.1 Standby Boiler temperature °C During this operating phase, the controls do not transmit requests for heat. The burner is switched off and the boiler temperature setpoint is 0 °C – Fig. 24. Standby Info Menu Fig. 24 After an hour in standby mode, the display is shut down fully, only the green LED is lit up.
  • Page 16: Information Text

    Operation Information text Boiler temperature °C Pressing the Info button calls up the most important BioWIN infor- mation – Fig. 31. (Operating phases) Info Menu The arrow buttons select and display sub-menus – Fig. 32. Press- ing the Back button (Fig. 33) or waiting 45 seconds returns to the standard display.
  • Page 17: Boiler Model

    Operation 2.7.4 Flue gas temperature Flue gas temperature °C This function displays the current flue gas temperature – Fig. 37. The flue gas temperature is measured directly on the flue outlet. It may Fig. 37 Back therefore deviate from a standard measurement. 2.7.5 Boiler temperature setpoint Boiler temperature setpoint...
  • Page 18: Menu Guide

    Operation Menu guide Boiler temperature °C Pressing the Menu button changes the menu display to the Oper- ator level or the Service level – Fig. 44. (Operating phases) Info Menu Use the arrow buttons to select the Operator level or Service level (Fig.
  • Page 19: Menu Structure

    Operation Menu structure: Menu Service level Operator level (reserved for trained service personnel only) Boiler Feed operating Time profile Probe Time cleaning mode feed switching with enable without with start time switched off time time control with enable time: with start time: Start/finish Start automatic...
  • Page 20 Operation 2.8.1 Operator level Boiler temperature °C Pressing the Menu button changes to the “Operator level” and “Ser- vice level” – Fig. 48. (Operating phases) Info Menu Fig. 48 The Arrow buttons select the “Operator level”; the Choose button Operator level confirms the choice –...
  • Page 21 Operation 2.8.1.1 Boiler cleaning – Resetting the cleaning request Boiler temperature After boiler cleaning has been performed (section 3.1), boiler clean- °C ing must be confirmed so that the operating time until the next boil- er cleaning is restarted. (Operating phases) Lighting ON Without cleaning boiler cleaning must not be reset.
  • Page 22 Operation Pressing the Yes button resets the boiler cleaning – Fig. 57 . The display Has boiler and shows “Saving parameter value” for a few seconds (Fig. 58) and then burner cleaning been performed? changes back to the previous level – Fig. 59. Confirm –...
  • Page 23 Operation 2.8.1.2 Setting the time Boiler temperature This time is used for the time control of the pellet feed and for auto- °C matic heating surface cleaning. (Operating phases) If the BioWIN is operated with an MES control, the time is auto- Lighting ON matically adopted from the module and the time set here is over- written.
  • Page 24 Operation Pressing the Yes button saves the changed time – Fig. 65. The dis- Set time play shows “Saving parameter value” for a few seconds (Fig. 66) 13:50 and then changes back to the previous level – Fig. 67. Save –...
  • Page 25 Operation 2.8.1.3 Setting the feed operating mode Boiler temperature This menu item sets: °C – whether the feed is switched off, or (Operating phases) – whether the feed should fill the pellet boiler with or without time Lighting ON control. Pressing one of the six buttons switches the lighting and display on –...
  • Page 26 Operation The factory setting for the “Feed operating modem” menu item is Feed operating mode “switched off”. With enable time With start time Without time control Switched off without time control: Select this if the feed noise (suction turbine) Save cannot be heard or is not disruptive in the living area.
  • Page 27 Operation 2.8.1.4 Setting the time profile feed Boiler temperature The “Time profile feed” menu item displays the corresponding set- °C ting option depending on the setting in the “Feed operating mode” (Operating phases) menu item (see section 2.8.1.3). Lighting ON Setting: “With enable time”...
  • Page 28 Operation “with start time” Feed start time A time can be set here in the “Time profile feed” menu item for Start 09:00 filling the reserve supply container if the “with start time” setting is active in the “Feed operating mode” menu item (see section Save –...
  • Page 29 Operation “with enable time” Feed enable time The start and end of the enable time can be set here in the “Time Start 07:00 22:00 profile feed” menu item if the “with enable time” setting is active in the “Feed operating mode” menu item (see section 2.8.1.3). Choose Back Factory setting “feed enable time”:...
  • Page 30 Operation Feed The menu item or sub-menu item is exited by pressing the Back enable time button (Fig. 91) or after a delay of 45 seconds. Start 07:00 22:00 Choose Back Fig. 91 “without time control” or “switched off” Feed without time control or No setting is possible here in the “Time profile feed”...
  • Page 31 Operation 2.8.1.5 Setting probe switching Boiler temperature If BioWIN is equipped with a fully automatic pellet feed, it is pos- °C sible to set here which probe is used for sucking pellets from the pellet storage room. There are four different setting options: (Operating phases) Lighting ON –...
  • Page 32 Operation The arrow buttons select the probe switching – Fig. 98. Probe switching automatic Only probe 1 Only probe 2 Only probe 3 Save Fig. 98 Pressing the Yes button saves the changed probe switching – Probe switching Fig. 99. The display shows “Saving parameter value” for a few sec- automatic Only probe 1 onds (Fig.
  • Page 33: Service Level

    Operation 2.8.2 Service level Operator level Service level System parameters, start-up and actuator test can be displayed, performed and/or modified on the Service level. Choose Back Changes on the Service level may be performed only by trained service personnel (directions for setting, see the BioWIN Installation instructions) Fig.
  • Page 34: Heating System Operation

    Operation Heating system operation 2.9.1 BioWIN with MES system control Switching on – automatic operation: 1. Press the ON/OFF button on the InfoWIN panel, the lighting and display are switched on, the signal lamp lights green and a self-test is performed (see also section 2.5.2). After a successful self-test and if a setpoint is trans- ferred by the system control, the BioWIN automatically starts operation.
  • Page 35 Operation 2.9.2 BioWIN with REG standard control Switching on – automatic operation: 1. Press the ON/OFF button on the InfoWIN panel, the lighting and display are switched on, the signal lamp lights green and a self-test is performed (see also section 2.5.2). After a successful self-test and if a setpoint is transferred by the system control, the BioWIN automatically starts operation.
  • Page 36 Operation How to switch to emergency (manual) operation Heating emergency operation: 1. There must be power to the boiler. The unit is switched on (otherwise, press the ON/OFF button on the InfoWIN unit). 2. Select “Manual operation” on the InfoWIN unit – see section 2.5.5. 3.
  • Page 37: Care, Cleaning And Maintenance

    (frequently switching on and off) and the boiler size of the BioWIN (10 to 26 kW). Annual maintenance is required in addition to cleaning. This is performed by WINDHAGER Customer Service or the customer service PARTNERS and is a prerequisite of the guarantee limitations.
  • Page 38: Cleaning Heating Surfaces (Biowin Klassik And Premium)

    Care, cleaning and maintenance Cleaning heating surfaces (BioWIN Klassik and Premium) Optimum efficiency is achieved when the heating surfaces are cleaned as often as possible using the cleaning lever. Note: In the BioWIN Exklusiv, this cleaning is undertaken fully automati- cally several times a day).
  • Page 39: Emptying Ash Container (Biowin Exklusiv)

    Care, cleaning and maintenance Emptying ash container (BioWIN Exklusiv) – Switch off the BioWIN with the ON/OFF button on the InfoWIN (Fig. 111) and wait until the display has gone out. – Pull handle on ash container out until stop is reached so that the side openings in the ash container are sealed –...
  • Page 40: Combustion Chamber (Baffle Plate, Thermocontrol Sensor)

    Care, cleaning and maintenance Combustion chamber (baffle plate, thermocontrol sensor) Do not open the combustion chamber door during operation. Always switch the boiler off first with the ON/OFF button and wait until burnout mode has finished. It is essential to let the combustion chamber cool down before cleaning.
  • Page 41 Care, cleaning and maintenance BioWIN 100 BioWIN 150 BioWIN 210/260 Fig. 121 BioWIN 150 Detail BioWIN 100/150 Fig. 120 BioWIN 100 Cleaning tool or cone removal too Fig.122 BioWIN 210/260 Guide groove for the lock the Cone in the burner pot Cone Primary air pin Grate plate...
  • Page 42: Blower Wheel, Blower Box

    Care, cleaning and maintenance Blower wheel, blower box The blower is automatically checked and cleaned as part of the maintenance by WINDHAGER Customer Service or the customer service partner. – Switch off the BioWIN with the ON/OFF button on the InfoWIN (Fig. 126) and wait until the display has gone out.
  • Page 43: Exhaust Pipe To Flue

    Care, cleaning and maintenance Exhaust pipe to flue Check the exhaust pipe to the flue for dirt and clean at least once a year. Water tank level Regularly check the water tank level and top up with water if necessary (pprox. 8 litre). Water level must not fall below the min.
  • Page 44: Cleaning Supply Container (Biowin Klassik, Premium And Exklusiv)

    Care, cleaning and maintenance 3.10 Cleaning supply container (BioWIN Klassik, Premium and Exklusiv) and feed unit flap (BioWIN Premium and Exklusiv) It is necessary to clean the reserve supply container and/or flap in the feed unit if too much dust has collected or there are foreign bodies in the reserve supply container.
  • Page 45: Troubleshooting

    Info Reset Test Fig. 142 Fig. 143 If you wish to call WINDHAGER Customer Service or your customer service PARTNER due to a malfunction, please first make a note of the following data from the rating plate: – Model – Factory number –...
  • Page 46: No Display On Infowin

    Boiler is off, cannot be switched on with the lation – check and connect together firmly if necessary - Fig. 145 ON/OFF button. d) Inform Windhager Customer Service or a heating technician. IN – messages Code Display on InfoWIN Cause/remedy Boiler continues to heat until the remaining fuel quantity has been consumed.
  • Page 47 FE – messages Code Display on InfoWIN Cause/remedy No pellet feed is possible. The boiler does not operate. Press the Reset button. If the fault reoccurs after a reset, inform Windhager Probe switching defective Customer Service or a heating technician. FE 239 Check the changeover unit.
  • Page 48: Al - Messages

    (see section 3.6.). c) Motor for ash removal defective, inform Windhager Customer Service or a heating technician. d) Limit switch defective, inform Windhager Customer Service or a heat- ing technician. Boiler enters burnout mode, Induced draught fan is stopped immediately.
  • Page 49 Check the boiler sensor and connections. tomer Service or your heating technician. Press reset. b) Renew the boiler sensor, inform Windhager Customer Service or a heat- ing technician. The boiler switches to burnout mode. a) Press the Reset button. If the malfunction recurs immediately after a...
  • Page 50 The alarm message AL 171 may light on up to 2 occasions until the boiler starts operating again. Acknowledge with the Reset button. d) Ignition defective, inform Windhager Customer Service or a heating technician. The boiler switches to burnout mode.
  • Page 51: Declaration Of Conformity

    Declaration of conformity for the BioWIN pellet boiler series Issued by: WINDHAGER ZENTRALHEIZUNG Technik GmbH Anton-Windhager-Strasse 20 A-5201 Seekirchen Subject of the declaration: BioWIN pellet boiler series in the configuration variants BWK, BWP , BWE The appliances comply with the requirements in the following documents: Document no.
  • Page 52: Guarantee And Warranty Limitations

    Further, the warranty shall be void if equipment other than those provided by WINDHAGER are installed. The special warranty restrictions for your system are avail- able in the “Warranty Conditions” folder supplied with your boiler.

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