2.6.3 Editing a value and/or selection ..........................12 2.6.4 On-screen keyboard ..............................12 Turning on for the first time ......................13 Homescreen (title screen) ......................15 InfoWIN Touch or master control Touch basic settings ..............16 2.9.1 Language .................................. 17 2.9.2 Time/date ................................. 17 2.9.2.1 Time format ..................................17 2.9.2.2 Date format ..................................17...
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Time/date ............................ 33 7. Troubleshooting ......................34 Thermal discharge safeguard ......................35 LED bar ............................35 No display on InfoWIN Touch ....................... 35 Error messages ..........................35 Alarm messages ........................... 36 8. For the service technician/heating technician ...............38 LogWIN menu structure for service level and actuator test .............. 38 Service level..........................
Important information for system operators All content of this document is the property of WINDHAGER and is therefore protected by copyright. Reproducing this content, passing it on to others or using it for other purposes without the written consent of the owner is strictly pro- hibited.
Before touching these surfaces, you must turn off the boiler and let it cool. 1.1.3 General statement on working with and using the web server • Operation of the InfoWIN Touch as a web server requires a monthly data volume of approx. 100–300 MB, depending on usage. •...
LON connection The InfoWIN Touch is operated at an operating voltage of 12 V DC. A 4-pole cable is used to connect the InfoWIN Touch to the boiler control panel. This cable connects the supply voltage and the LON field bus (data bus for communicating with control components).
Integrated web server in the InfoWIN Touch The integrated web server can only be used in combination with a Windhager boiler and an MES INFINITY control sys- tem. An Internet connection (router) is needed for communication via the Internet. Operation requires a monthly data volume of approx.
InfoWIN Touch display and operating unit InfoWIN Touch menu structure Split homescreen Boiler Buffer load The following is described in this manual: Homescreen Homescreen Homescreen Homescreen buffer load, heating circuit 1 heating circuit 2 boiler cascade, etc. function module function module...
InfoWIN Touch display and operating unit LogWIN Touch menu structure for the system operator Split homescreen Boiler Buffer load Top buffer temperature Homescreen Centre buffer temperature boiler Bottom buffer temperature Charge status Combustion chamber temperature Flue gas temperature Information level...
InfoWIN Touch display and operating unit Basic operating functions An action is triggered by touching, swiping or scrolling. Touching: Touch the desired area (button) with your finger and then remove your finger. Swiping: Place finger on the touch display and slide right or left.
InfoWIN Touch display and operating unit How to use the InfoWIN Touch 2.6.1 Confirmation, cancel, slider button and arrow button You can cancel or confirm a selection and/or input by pressing the cancel button or confirmation button – Fig. 4, Fig.
InfoWIN Touch display and operating unit 2.6.3 Editing a value and/or selection A value can always be changed if the editing pen is displayed and pressed – (Fig. 7). You are then taken to editing mode where the value can be changed and confirmed.
Fig. 12 Choosing the boiler Choose boiler Setting determining which boiler the InfoWIN Touch controls, e.g. wood chips, wood or pellet boiler, etc. Factory setting: No, the setting must be selected when the boiler is turned on for the first time.
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InfoWIN Touch display and operating unit After the language and the boiler have been selected, the startscreen is displayed. 3 selection options are available on the startscreen: – Guided start-up (Section 2.9.9) for extraordinary circumstances where the unit is not started up by a trained techni- cian set the time and date, pre-configure the system, test the actuators, then it switches to the boiler homescreen.
InfoWIN Touch display and operating unit Homescreen (title screen) Each boiler and each function module or heating circuit has its own homescreen (title screen). When the system is turned on, the boiler homescreen is always displayed. This can be displayed as fullscreen (Fig. 14) or splitscreen (Fig.
InfoWIN Touch display and operating unit InfoWIN Touch or master control Touch basic settings You can switch to the basic settings by initially pressing the menu button on the homescreen (Fig. 16) and then Basic settings (Fig. 17). Mo 05.10.2015 / 08:00...
InfoWIN Touch display and operating unit 2.9.1 Language The InfoWIN Touch and master control Touch can show the display texts in several languages. In this sub-menu, you can choose the language required. Language selection Dansk Deutsch English Español Français Italiano Polski Slovenščina...
InfoWIN Touch display and operating unit 2.9.2.3 Timeserver Choose timeserver The timeserver allows you to select the server for synchro- disabled nising the time/date or to choose to set these manually. A maximum of four timeservers can be entered. europe.pool.ntp.org...
Setting range: 0–30 min. Fig. 30 Only one web server Touch, InfoWIN Touch, function module or master control Touch CAUTION can send data in a system. The other linked function modules can receive and use the data or a function module uses the local data.
Fullscreen Selection: Fullscreen Splitscreen with buffer Fig. 34 2.9.7 Boiler Choose boiler Setting determining which boiler the InfoWIN Touch con- trols, e.g. wood chips, wood or pellet boiler, etc. Pellets Wood Combi boiler Wood chips Factory setting: No, the setting must be selected when the boiler is turned on for the first time.
InfoWIN Touch display and operating unit 2.9.9 Guided start-up This assistant is used to provide support when turning the heating system on for the WARNING first time without trained service personnel. It does not substitute professional com- missioning and is not covered by the guarantee.
The entire system with boiler and function modules is read in again. Read system new Read Cancel Fig. 42 2.9.13 Restart The InfoWIN Touch or master control Touch is restarted. Restart device Restart Cancel Fig. 43 2.9.14 Factory settings Basic settings No function at present.
InfoWIN Touch display and operating unit 2.9.15 Device information The current software version, serial numbers or check numbers is displayed. Basic settings Basic settings Software version display module v1.0.0 Scan systems on restart Firmware version MAC-address 12:34:56:67:90:ac: Serial number 001009160201425611...
(Fig. 50), following by "Boiler is turned off" – Fig. 51. In OFF mode, the boiler and the InfoWIN Touch display turn off and only the LED is lit up green. The display turns back on again when the InfoWIN Touch is touched.
(see Section 7). Display OFF If the InfoWIN Touch is not touched for more than 12 min., the display goes dark and only the LED is lit up green. The display turns back on again when the InfoWIN Touch is touched.
This function is not possible in this opera phase! Cancel Fig. 56 Press on the InfoWIN Touch briefly to turn the display on. Press the chimney sweeper button on the homescreen (Fig. 57) or in the menu to start the chimney sweeper function – Fig. 58.
Operating phases Operating phases The relevant operating phase is displayed on the boiler homescreen – Fig. 60. LogWIN 75 °C Operating phase display Modulation mode Information level Fig. 60 Homescreen Stand-by The boiler is ready for starting (see LogWIN operating manual). After 12 min., the display goes dark;...
Operating phases Modulation mode The boiler is in the "Modulation mode" operating phase, i.e. in normal heating mode. The boiler output is controlled in a continuously variable manner. Step-loading If the "Step-loading" function is set, the system automatically changes to the "Step-loading" operating phase once the step-loading conditions are met.
Information level Information level Press the to switch to the information level. You can call up the most important boiler information here – Fig. 61. Each heating circuit, boiler and function module has its own information level. To switch to another information level, press the buttons or "swipe"...
Information level Top, centre, bottom buffer temperatures The buffer temperatures are shown only in combination with a buffer tank and the MES PLUS WVF+ module with sensors connected the for top, centre and bottom respectively. Charge status The charge status shows the usable energy of the buffer in percentage steps. The charge status is calculated continuously based on the buffer temperatures (top, centre, bottom) and the highest heating circuit or hot water set point.
Operator level Operator level Each heating circuit, boiler and function module has its own operator level. The information and settings at operator level are accessible to everyone. You can switch to the operator level by initially pressing the menu button on the homescreen (Fig.
Operator level Start-up delay automatic boiler With the start-up delay on the automatic boiler, you can set a period during which the automatic boiler remains locked after the end of the burnout of the solid fuel boiler. The set time is saved. Factory setting: Setting range: 0–24 h...
Operator level Time/date The time or the date must only be set here when the "Sending interval time/date" is set to 0 min in the basic settings in Section 2.9.2.7. Otherwise, the time or date set here is overwritten. This time or date is used for the time control of the automatic ignition (accessories). Select the time or date (Fig. 68). Set the time or date and confirm –...
Cancel Fig. 73 Fig. 74 If you wish to call Windhager Customer Service or your customer service partner due to a malfunction, please first make a note of the following data from the rating plate: – Type – Factory number –...
Ignition opening in lighting door or on vertical grate covered with ash, clean (see LogWIN Premium Touch operating manual). Press the Reset button. Ignition failure. c) Ignition element is defective, inform Windhager Customer Service or a heating technician. Let the boiler burn out, the error must be rectified.
Primary airflap defect Alarm "Reset" or delete message. If the fault reoccurs, inform Windhager Customer Ser- vice or a heating technician. Primary airflap blocked or defect. Replace the primary airflap motor or end switch, inform Windhager Customer Service or a heating technician.
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Troubleshooting Code Display on InfoWIN Touch Cause/remedy a) "Reset" or delete message. If this fault occurs again, contact Windhager Cus- O2 probe defective Alarm tomer Service or a heating technician. b) Replace the O probe, inform Windhager Customer Service or a heating tech- Check O probe and connections.
For the service technician/heating technician For the service technician/heating technician LogWIN menu structure for service level and actuator test Split homescreen Boiler Buffer load Homescreen boiler Information level boiler (see Section 5) Operator level Induced draught blower set speed Menu boiler Pos.
For the service technician/heating technician Service level Measurement values and parameters can be displayed and modified on the service level. WARNING Only trained service personnel may perform system modifications in the service level. Operator level Navigate to the service level by pressing the menu button →...
– Ember quantity Burnout with ember quantity is always undertaken, i.e. basic embers are maintained to make it easier to start up again. LED brightness LED bar brightness setting on the left of the operating panel next to the InfoWIN Touch.
For the service technician/heating technician Actuator test In the actuator test, different actuators can be tested. WARNING Only trained service personnel may perform the actuator test. Navigate to the actuator test by pressing the menu button → Actuator test . The installed and connected function modules or the boiler to be selected are displayed.
3. Connect the 4-pole LON plug to the InfoWIN Touch. Once the voltage supply has been connected to the InfoWIN Touch, the Windhager logo and a charge bar appear on the device after a short delay. When turning on for the first time, the language must then be selected (see Section 2.7).
Media owner, issuer and publisher: Windhager Zentralheizung GmbH, Anton- Windhager-Straße 20, 5201 Seekirchen am Wallersee, Austria, T +43 6212 2341 0, F +43 6212 4228, info@at.windhager.com, Images: Windhager; subject to amendments, printing and layout errors. Translatet from 024298/02 - AWP-vor...
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