Related Manuals for Windhager INFOWIN TOUCH
Summary of Contents for Windhager INFOWIN TOUCH
- Page 1 OPERATING MANUAL INFOWIN TOUCH BIOWIN 2 TOUCH FOR USE IN CANADA / USA BioWIN 2 149 °F Modulation mode Information level www.firetesting.com BioWIN 2 Touch PELLET BOILER 09/2020 095713/02–v1.8.x...
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Page 2: Table Of Contents
Editing a value and/or selection ..........................20 12.4 On-screen keyboard ..............................20 Turning on for the first time ......................21 Homescreen (title screen) ......................23 InfoWIN Touch or master control Touch basic settings ..............24 15.1 Language .................................. 25 15.2 Time/Date ................................. 25 15.2.1... - Page 3 Ext. heating demand..............................50 23.2.3 Collective alarm ................................50 Troubleshooting ..........................51 24.1 No display on InfoWIN Touch ........................... 52 24.2 Info messages ................................52 24.3 Error messages .................................53 24.4 Alarm messages ................................56 FOR THE SERVICE TECHNICIAN/HEATING TECHNICIAN ............Menu structure for service level and actuator test ................61 Service level..........................
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Page 4: Important Information For System Operators
OPERATORS All content in this document is the property of WINDHAGER and is therefore protected by copyright. Reproducing this content, passing it on to others or using it for other purposes without the written consent of the owner is strictly pro- hibited. -
Page 5: Relevant Documents
Important information for system operators There are no user adjustments for the air controls required. It is important to have BioWIN 2 Touch boiler serviced by a trained professional who is aware of the importance to ensure that: – there are no inlet air restrictions in or around your boiler’s combustion blower –... -
Page 6: Safety Instructions And Other Symbols In This Documentation
(e.g., impairment), then the local regulations should be adhered to in any event and the working instruction should not be carried out; WINDHAGER ZENTRALHEIZUNG GMBH, ÖSTERREICH and WINDHAGER ZENTRALHEIZUNG TECHNIK GmbH, ÖSTERREICH do not accept any liability for any injury to persons or damage to property caused by incorrectly following the instructions and/or violating the local safety regulations! Subject to modifications. -
Page 7: Safety
Important information for system operators Safety The boiler together with its accessories complies with the latest state of the art as well as the relevant safety regula- tions, and is operated with electric current (110 V AC). Improper installation or repair can pose the danger of life-thre- atening electric shock. - Page 8 Important information for system operators WARNING Ash tray can crush and cut. Never insert hands between ash tray and frame. Never insert hands into closing bracket. Never insert hands between ash tray and closing bracket. WARNING Cover plate for pellet chamber can crush and cut. Use caution when opening the cover plate.
- Page 9 Important information for system operators DANGER Risk of fire or explosion. Exposure may result in severe injury or death. Do not fill with garbage, waste oil, gasoline, other flammable liquids, or any fuel other than those listed on the rating plate. Do not use chemicals to ignite fuel.
- Page 10 Important information for system operators WARNING Health hazard. Combustion particulates may contain harmful substances. Use a fine-dust face mask during cleaning. WARNING Rotating parts can crush and dismember. Keep hands out of feed opening. Do not remove cover during normal operation. WARNING Hand crush hazard.
- Page 11 Do not alter the equipment or accessories in any way. For use in combination with Windhager BioWIN 2 Touch pellet-fueled central heating boiler/furnace only. Do not use to transport any material other than wood pellet fuel listed on the boiler nameplate or in the boiler manuals.
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Page 12: General Statement On Working With And Using The Web Server
General statement on working with and using the web server – Operation of the InfoWIN Touch as a web server requires a monthly data volume of approx. 100–300 MB, depending on usage. – Do not clean the InfoWIN Touch or accessories with strong chemicals, cleaning solutions or aerosols. -
Page 13: Operation
LON connection The InfoWIN Touch is operated with a voltage of 12 V DC. A 4-pole cable is used to connect the InfoWIN Touch to the boiler control panel. This cable connects the supply voltage and the LON field bus (data bus for communicating with control components). -
Page 14: Integrated Web Server In The Infowin Touch
Integrated web server in the InfoWIN Touch The integrated web server can only be used in combination with a Windhager boiler and an MES INFINITY control system. An Internet connection (router) is needed for communication via the Internet. Operation requires a monthly data volume of approx. -
Page 15: Infowin Touch Menu Structure
Operation InfoWIN Touch menu structure Homescreen Homescreen BioWIN 2 function module boiler INF F05 W/S/K Information level Information level BioWIN 2 function module boiler INF F05 W/S/K Operator level Operator level Menu BioWIN 2 function module boiler INF F05 W/S/K Service level Service level BioWIN 2... -
Page 16: Biowin 2 Touch Menu Structure For The System Operator
Operation BioWIN 2 Touch menu structure for the system operator Operating time until Cleaning Operating time until Main cleaning Operating time until Full service Fuel consumption total Fuel level storage room Fuel level hopper Flue gas temperature Boiler temp. setpoint Boiler output Operating hours Homescreen Number of burner starts... -
Page 17: Function Module Inf F05 W/S/K Menu Structure For The System Operator
Operation Function module INF F05 W/S/K menu structure for the system operator Module functions Homescreen (reserved for trained service INF F05 W/S/K personnel only) Information level INF F05 W/S/K (see Section 3.4) Boiler temp. set point Pump control speed Relay actuator test Speed actuator test Pump control Relay function Min. -
Page 18: Basic Operating Functions
Operation 10. Basic operating functions An action is triggered by touching, swiping or scrolling. Touching: Touch the desired area (button) with your finger and then remove your finger. Swiping: Place finger on the touch display and slide right or left. You can switch between the individual modules (on the same level). -
Page 19: How To Use The Infowin Touch
Operation 12. How to use the InfoWIN Touch 12.1 Confi rmation, cancel, slider button and arrow button You can cancel or confirm a selection and/or input by pressing the cancel button or confirmation button – Fig. 4, Fig. 5. A value is changed by moving the slider button to the left or right (Fig. -
Page 20: Editing A Value And/Or Selection
Operation 12.3 Editing a value and/or selection A value can always be changed if the editing pen is displayed and pressed – (Fig. 7). You are then taken to editing mode where the value can be changed and confirmed. BioWIN 2 Operator level Confirm cleaning Fuel consumption since bulk fill... -
Page 21: Turning On For The First Time
MB 2 Fig. 13 Choosing the boiler Select Boiler Setting determining which boiler the InfoWIN Touch controls, e.g. wood chips, wood or pellet boiler, etc. Factory setting: Webserver: must be selected when the boiler is turned on for the first time. - Page 22 Operation After the language and the boiler have been selected, the startscreen is displayed. 3 selection options are available on the startscreen: – Guided start-up (Section 15.9) for extraordinary circumstances where the unit is not started up by a trained techni- cian set the time and date, pre-configure the system, test the actuators, then it switches to the boiler homescreen.
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Page 23: Homescreen (Title Screen)
Operation 14. Homescreen (title screen) Each boiler and each function module (for example INF F05 W/S/K installed in the boiler) has its own homescreen (title screen). To switch to another homescreen, press the buttons or „swipe“. BioWIN 2 149 °F Modulation mode Information evel Fig. -
Page 24: Infowin Touch Or Master Control Touch Basic Settings
Operation 15. InfoWIN Touch or master control Touch basic settings You can switch to the basic settings by initially pressing the menu button on the homescreen (Fig. 17) and then Basic settings (Fig. 18). Mon 05.10.2018 / 08:00 BioWIN 2... -
Page 25: Language
Operation 15.1 Language The InfoWIN Touch and master control Touch can show the display texts in several languages. In this sub-menu, you can choose the language required. Language selection Český Dansk Deutsch English Español Français Italiano Latviešu Nederlands Polski Slovenský... -
Page 26: Time Server
Operation 15.2.3 Time server The time server allows you to select the server for synchro- Zeitserver wählen nising the time/date or to choose to set these manually. disabled A maximum of four time servers can be entered. europe.pool.ntp.org Factory setting: disabled Selection: europa.pool.ntp.org... -
Page 27: Sending Interval Time/Date
CAUTION Malfunction Only one web server Touch, InfoWIN Touch, function module or master control Touch can send data in a sys- tem. The other linked function modules can receive and use the data or a function module uses the local data. -
Page 28: Homescreen
Operation 15.6 Homescreen No function. 15.7 Boiler Select Boiler Setting determining which boiler the InfoWIN Touch con- trols, e.g. wood chips, wood or pellet boiler, etc. Automatic boiler Wood Dual Fuel Webserver MB 1 MB 2 Fig. 35 Factory setting: Webserver: must be selected when the boiler is turned on for the first time. -
Page 29: Guided Start-Up
Operation 15.9 Guided start-up CAUTION Material losses This assistant is used to provide support when turning the heating system on for the first time without trained service personnel. It does not substitute professional commissioning and is not covered by the guarantee. Guided start up (1/14) This assistant is to support the first start up. -
Page 30: Mb (Master Control)
The entire system with boiler and function modules is read in again. Read plant new Read Cancel Fig. 42 15.13 Restart The InfoWIN Touch or master control Touch is restarted. Restart device Restart Cancel Fig. 43 15.14 Factory settings Basic settings No function at present. -
Page 31: Device Information
Operation 15.15 Device information Device information The current software version, serial numbers or check Software version display module v1.3.1 numbers is displayed. Firmware version MAC-address 12:34:56:67:90:ac: Serial number 001009160201425611 Test number 123456e Fig. 45 Device information Firmware version MAC-address 12:34:56:67:90:ac Serial number 001009160201425611 Test number... -
Page 32: Operation Modes
(Fig. 50), followed by "Boiler is turned off" – Fig. 51. In OFF mode, the boiler and the InfoWIN Touch display turn off and only the LED is lit up green. The display turns back on again when the InfoWIN Touch is touched. -
Page 33: On Mode, Self-Test, Display Off
(see Section 24). Display OFF If the InfoWIN Touch is not touched for more than 12 min., the display goes dark and only the LED is lit up green. The display turns back on again when the InfoWIN Touch is touched. -
Page 34: Fuel Feed
Following this, the system switches over to solid fuel/ buffer mode and the pellet boiler is locked – Fig. 59. If the pellet boiler is switched off using the ON/OFF button on the InfoWIN Touch, an automatic switch-over to solid fuel/ buffer mode is performed in conjunction with a buffer load/switching function module. -
Page 35: Chimney Sweep Function/Manual Operation
Press on the InfoWIN Touch briefly to turn the display on. Press the chimney sweep function button on the Chimney sweep function/ homescreen (Fig. -
Page 36: Manual Mode
Operation Chimney sweep function Chimney sweep function Ignition phase Modulation mode Prepare measurement, wait for modulation Prepare measurement, start in 5 min 68 °F 120 min 100 % 136,4 °F 110 min 100 % Duration Boiler temperature Boiler output Duration Boiler temperature Boiler output 100 %... -
Page 37: Operating Phases
32 °F / 0 °C. After 12 minutes, the display goes dark; only the green LED is lit up. The display turns back on again when the InfoWIN Touch is touched. Purging The induced draught fan runs, the combustion chamber of the boiler is flushed through with fresh air. This phase can last several minutes before the burner fires. -
Page 38: Information Level
Operation 22. Information level Press the to switch to the information level. You can call up the most important boiler information here – Fig. 69. Each boiler and function module has its own information level. To switch to another information level, press the buttons or "swipe". -
Page 39: Information Level Of The Boiler
Operation 22.1 Information level of the boiler Operating time until Cleaning, Main cleaning and Full service Display of the operating time in hours remaining until the next cleaning, main cleaning and full service processes. Note. The operating time remaining until the next boiler cleaning depends on the operating method and is cons- tantly recalculated. -
Page 40: Operator Level
Operation 23. Operator level Each boiler and function module has its own operator level. The information and settings at operator level are acces- sible to everyone. You can switch to the operator level by initially pressing the menu button on the homescreen (Fig. 72) and then (Fig. -
Page 41: Fill Fuel Hopper
Operation 23.1.1 Fill fuel hopper After filling the integral fuel hopper, the filling must be confirmed to ensure the operating time for the fuel consumption restarts and the fill level of the integral fuel hopper is reset to 100 %. BioWIN 2 Fill fuel hopper Operator level... -
Page 42: Warning Level Storage Room
Operation 23.1.3 Warning level storage room After filling the storage room, the volume of pellets in the storage room should be set to ensure the operating time for the “Storage room becomes empty” warning restarts and the fill level of the storage room is reset to 100%. Once the set pellet volume has been reached, Info 446 “Storage room becomes empty”... -
Page 43: Feed System Operating Mode
Operation 23.1.4 Feed system operating mode This menu item sets: – Whether the feed is switched off, or – Whether the feed should fill the pellet boiler with or without time control The factory setting for „Feed system operating mode“ is „switched off“. Note. -
Page 44: Time Profile Feed System
Operation 23.1.5 Time profi le feed system A start, finish and start time can be set in this menu item if Feed system operating mode in Section 23.1.4 has been set to "with enable time" or "with start time". If the setting described in Section 23.1.4 Feed system operating mode is "switched off"... -
Page 45: Probe Switching
Operation 23.1.6 Probe switching It is possible to set here which probe(s) (zones) are used for sucking pellets from the pellet storage room. The setting options depend on the setting at the service level in the "Type of fuel feed system" menu item. CAUTION Material losses Only trained service technicians may perform system modifications at the service level. -
Page 46: Heating Surface Cleaning
Operation 23.1.7 Heating surface cleaning In the "Heating surface cleaning" menu item, an off period can be set for cleaning the heating surfaces if the noise during cleaning can be heard or is disruptive in the living area. The off period is started with "Initiate off period" and ended with "Duration". -
Page 47: Fuel Feed System Request
Operation 23.1.8 Fuel feed system Request Fuel feed (suction feed) can be requested and cancelled. If the hopper is full, the feed operation is not started or is cancelled. The feed must be switched on. In other words, one of the following options must be selected under →... -
Page 48: Operator Level Of The Function Module Inf F05 W/S/K
Operation 23.2 Operator level of the function module INF F05 W/S/K Mon 05.10.2018 / 08:00 BioWIN 2 Chimney sweep function/ Manual operation 149 °F Heating programs DHW program Actuator test Operator level Modulation mode Boiler ON/OFF Messages Basic settings Information level Fig. 105 BioWIN 2 Touch homescreen Fig. - Page 49 Operation ZSP-SOFU ZSP-SOFU Pump control Pump control Pump control Transfer pump Set point offset Relay function Speed regulation Min. speed 25 % Assigned to boiler Max. speed 100 % Fig. 109 Pump control – function module INF F05 W/S/K Fig. 110 Pump control – function module INF F05 W/S/K Pump control Factory setting: Transfer pump...
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Page 50: Ext. Heating Demand
Operation 23.2.2 Ext. heating demand → In the menu item „Operator level“ „Ext. heating demand“, the following different options can be selected with the function module INF F05 W/S/K: – Analogue set point – Set temperature ext. heating demand – Digital set point DHW ZSP-SOFU Ext. -
Page 51: Troubleshooting
Fig. 115 Fig. 116 Data plate If you wish to call Windhager Customer Service or your customer service partner due to a malfunction, please first make a note of the following data from the data plate: – Type – Factory number –... -
Page 52: No Display On Infowin Touch
Boiler is off, cannot be turned on. lation – check and connect together firmly if necessary – Fig. 118. d) Inform Windhager Customer Service or a heating technician. Fig. 118 Device power plug at top, underneath cover Fig. 119 Cladding door open 1 ... -
Page 53: Error Messages
This emergency operation (where the boiler only runs for 1 hour out of 4 despite heating requirements and the required room temperature is no longer reached) can be switched off by Windhager Customer Service or a heating technician. Any resulting damage to the unit is excluded from the manufacturer’s warranty. - Page 54 This emergency operation (where the boiler only runs for 1 hour out of 4 despite heating requirements and the required room temperature is no longer reached) can be switched off by Windhager Customer Service or a heating technician. Any resulting damage to the unit is excluded from the manufacturer’s warranty.
- Page 55 The service interval for the pellet boiler depends on the operating hours. Full service Error Please note that full service must be carried out by Windhager Customer Ser- Full service is key prerequisite for Warranty. vice or a heating technician.
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Page 56: Alarm Messages
Alarm Windhager Customer Service or a heating technician. Ash removal / Grate shaking defective or sticking. b) Ash removal motor defective, inform Windhager Customer Service or a hea- Clean burner bowl. ting technician. c) End switch defective, inform Windhager Customer Service or a heating technician. - Page 57 Shut-off unit of fuel feed does not open or close. ting technician. c) End switch on the shut-off unit is defective, inform Windhager Customer Ser- vice or a heating technician. The limit switch for the integral fuel hopper lid is defective.
- Page 58 If the fault recurs immediately after a short period, or recurs at regular inter- vals, contact Windhager Customer Service or your heating technician. Check boiler sensor and connections. b) Replace the boiler sensor, inform Windhager Customer Service or a heating technician. The boiler switches to burnout mode.
- Page 59 Check the ash box and its cover are in the correct position and are sealed (see the boiler operating manual) – danger of inleaked air. Pressure sensor is defective, inform Windhager Customer Service or a hea- ting technician.
- Page 60 Ignition defective, inform Windhager Customer Service or a heating technici- The boiler switches to burnout mode. a) Check the connection cable or plug connection between the InfoWIN Touch and the firing automate; “Reset” or delete message and check whether there...
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Page 61: For The Service Technician/Heating Technician
For the service technician/heating technician FOR THE SERVICE TECHNICIAN/HEATING TECHNICIAN 25. Menu structure for service level and actuator test Homescreen Homescreen boiler INF F05 W/S/K Module functions Information Information level level boiler INF F05 W/S/K (see Section 22) (see Section 22) Pump control Cascade function Ext. - Page 62 For the service technician/heating technician Navigate to the service level by pressing the menu button → Operator level → and holding down the OK button for 5 sec You can switch between the different service levels with the buttons. Mon 05.10.2018 / 08:00 BioWIN 2 Chimney sweep function/ Manual operation...
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Page 63: Service Level Of Biowin 2 Touch
For the service technician/heating technician 27. Service level of BioWIN 2 Touch 27.1 Values Values Comment Boiler temp. current value Combustion chamber temperature Operating phase Actuator test induced draught fan speed Negative pressure venturi nozzle 27.2 Parameters Parameters Comment Fuel quantity auger conveyor Delivery time ignition phase Hysteresis Burner ON Maximum value of set temperature... -
Page 64: Delivery Time Ignition Phase
For the service technician/heating technician 27.2.2 Delivery time ignition phase Fuel quantity in the ignition phase. BioWIN 2 BioWIN 152 BioWIN 212 BioWIN 262 BioWIN 332 Factory setting: 135 sec 135 sec 110 sec 87 sec Setting range: 108 – 162 sec 108 –... -
Page 65: Profile Ash Removal
For the service technician/heating technician 27.2.7 Profi le ash removal This parameter can be used to adjust the ash removal from the burner bowl for different levels of pellet quality. Factory setting: Stage 1 Setting range: Stage 0 Stage 3 Very high ash content Very low ash content (possible formation of slag) -
Page 66: Flue Gas Min. Temperature
For the service technician/heating technician 27.2.11 Flue gas min. temperature This parameter enables the flue gas temperature to be given a lower limit. Factory setting: 158 °F (70 °C) Setting range: 158–392 °F (70–200 °C) 27.2.12 Minimum boiler power output This parameter enables the minimum boiler power output to be given a lower limit. -
Page 67: Settings
For the service technician/heating technician 27.5 Settings Settings Comment Boiler no. Type of fuel feed system External combustion air supply Shut-off unit Air intake flap Full service on/off Strike mode Ash removal system DuoWIN separate chimneys 27.5.1 Boiler no. (heat generator number) The setting must always be 0 (factory settings) for an individual boiler. -
Page 68: Air Intake Flap
For the service technician/heating technician 27.5.5 Air intake fl ap This setting determines whether the pellet boiler is operated with an air intake flap. Factory setting: Selection: If “Yes”, the operating time can be set for the air intake flap. Factory setting: Operating time 300 sec Setting range:... -
Page 69: Actuator Test
For the service technician/heating technician 28. Actuator test In the actuator test, different actuators can be tested. CAUTION Material losses Only trained service personnel may perform the actuator test. Navigate to the actuator test by pressing the menu button → . -
Page 70: The Following Actuators Can Be Started With The Function Module Inf F05 W/S/K
3. Connect the 4-pole LON plug to the InfoWIN Touch. Once the voltage supply has been connected to the InfoWIN Touch, the Windhager logo and a charge bar appear on the device after a short delay. When turning on for the first time, the language must then be selected (see Section 13). - Page 72 IMPRESSUM Media owner, issuer and publisher: Windhager Zentralheizung GmbH, Anton- Windhager-Straße 20, 5201 Seekirchen am Wallersee, Austria, T +43 6212 2341 0, F +43 6212 4228, info@at.windhager.com, Images: Windhager; subject to amendments, printing and layout errors – AWP-vor...
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