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Fujitsu PRIMERGY RX4770 M5 Upgrade And Maintenance Manual

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Upgrade and Maintenance Manual - English
FUJITSU Server PRIMERGY RX4770 M5
Upgrade and Maintenance Manual
01/2022

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  • Page 1 Upgrade and Maintenance Manual - English FUJITSU Server PRIMERGY RX4770 M5 Upgrade and Maintenance Manual 01/2022...
  • Page 2 All hardware and software names used are trademarks of their respective manufacturers. The contents of this manual may be revised without prior notice. – Fujitsu assumes no liability for damages to third party copyrights or other rights arising from – the use of any information in this manual.
  • Page 3 Before reading this manual For your safety This manual contains important information for safely and correctly using this product. Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety Notes and Regulations" and ensure that these safety notes are understood before using the product.
  • Page 4 Please consult the sales staff of Fujitsu if intending to use this product for high safety use. Measures against momentary voltage drop This product may be affected by a momentary voltage drop in the power supply caused by lightning.
  • Page 5 HDD, see the following internet address: https://jp.fujitsu.com/platform/server/primergy/harddisk/ Only for Japan: Shielded LAN cables should be used in this product. UK Importer information Fujitsu Services Limited 22 Baker Street, London, W1U 3BW, United Kingdom RX4770 M5 Upgrade and Maintenance Manual...
  • Page 6 Version history Issue Issue date Description number V 1.0 04/2019 Initial release V 2.0 10/2019 Update V 3.0 07/2020 CMOS battery updated V 4.0 10/2021 Following sections were updated – Verifying system information backup/restore – Replacing the CMOS battery – Replacing the system board –...

  • Page 7: Table Of Contents

    Content Introduction Concept and target groups of this manual Notational conventions Before you start Basic information 2.1.1 Proceeding 2.1.2 Advanced Thermal Design (ATD) 2.1.3 Installing optional components 2.1.4 Replacing a defective component Classification of procedures 2.2.1 Assignment of unit categories 2.2.2 Customer Replaceable Units (CRU) 2.2.3...
  • Page 8 Content 3.2.3 Installation and operation 3.2.4 Batteries 3.2.5 Working with optical disk drives (ODDs) and media 3.2.6 Laser information 3.2.7 Modules with Electrostatic-Sensitive Devices (ESD modules) 3.2.8 Transporting the server 3.2.9 Installing the server in the rack 3.2.10 Other important information ENERGY STAR CE conformity FCC Class A Compliance Statement...
  • Page 9 Content Connecting the power cord (AC PSU) Switching on the server Handling riser modules 4.8.1 Positions of riser modules 4.8.2 Removing the riser module 3/4 and 6/7 4.8.3 Installing the riser module 3/4 and 6/7 4.8.4 Removing the riser module 4.8.5 Installing the riser module Handling the OCP dummy cover...
  • Page 10 Content 5.3.2 Verifying system information backup or restore 5.3.3 Updating expansion card firmware 5.3.4 Enabling Option ROM scan 5.3.5 Reconfiguring the backup software solution 5.3.6 Resetting the boot retry counter 5.3.7 Resetting the error status after replacing memory modules or 5.3.7.1 Resetting the error status after replacing CPUs 5.3.7.2...
  • Page 11 Content Redundant power supply 6.3.1 Installing a hot-plug PSU 6.3.2 Removing a hot-plug PSU 6.3.3 Replacing a hot-plug PSU Replacing the power distribution board Hard disk drive (HDD) / solid state disk (SSD) Safety notes Basic information Handling HDDs or SSDs without installation frame 7.3.1 2.5-inch HDD/SSD and 2.5-inch installation frame 2.5-inch HDD/SSD configurations...
  • Page 12 Content Expansion cards and backup units Safety notes Basic information Handling slot brackets 9.3.1 Installing slot brackets 9.3.2 Removing slot brackets Handling SFP+ transceiver modules 9.4.1 Installing SFP+ transceiver modules 9.4.2 Removing SFP+ transceiver modules OCP (Open Compute Project) modules 9.5.1 Position of the OCP modules 9.5.2...
  • Page 13 Content Main memory 10.1 Safety notes 10.2 Basic information 10.2.1 Slots and features 10.2.2 Memory population conditions 10.2.3 Modes of operation 10.2.3.1 Independent Channel mode 10.2.3.2 Mirrored Channel mode 10.2.3.3 Rank Sparing mode 10.3 DCPMM (Data Center Persistent Memory - former code name AEP) 10.3.1 DCPMM Features (AEP Features)
  • Page 14 Content 12.1.4 Removing the ODD 12.1.5 Replacing the ODD Front panel 13.1 Safety notes 13.2 Basic information 13.3 Front panel module 13.3.1 Replacing the front panel module System board and components 14.1 Safety notes 14.2 Basic information 14.3 CMOS battery 14.3.1 Replacing the CMOS battery 14.4...
  • Page 15 Content 14.6.4 Replacing the M.2 SSD 14.7 Dual microSD 64GB Enterprise 14.7.1 Basic information 14.7.2 Installing the Dual microSD 64GB Enterprise 14.7.3 Removing the Dual microSD 64GB Enterprise 14.7.4 Replacing the Dual microSD 64GB Enterprise 14.7.5 Replacing the microSD card 14.8 System board 14.8.1...
  • Page 16 Content 16.2.1.1 Bottom system board 16.2.1.2 Top system board 16.2.2 Server front 16.2.2.1 Connectors on the front panel module 16.2.2.2 Indicators on the front panel 16.2.2.3 Indicator on the ODD 16.2.2.4 Indicators on hot-plug HDD / SSD / PCIe SSD modules 16.2.3 Server rear 16.2.3.1...

  • Page 17: Introduction

    Introduction Concept and target groups of this manual This upgrade and maintenance manual provides instructions for the following procedures: – Upgrading the server configuration by adding optional hardware components. – Upgrading the server configuration by replacing existing hardware components with superior ones. –...
  • Page 18 Introduction "Quotation marks" Indicate names of chapters and terms that are being emphasized. ▶ Describes activities that must be performed in the order shown. [Abc] Indicates keys on the keyboard. Pay particular attention to texts marked with this CAUTION symbol. Failure to observe this warning may endanger your life, destroy the system or lead to the loss of data.

  • Page 19: Before You Start

    Before you start Basic information 2.1.1 Proceeding Before you start any upgrade or maintenance task, proceed as follows: ▶ Carefully read the safety instructions, see "Important information" on page ▶ Make sure that all necessary manuals are available, see "Documentation overview"...

  • Page 20: Installing Optional Components

    For Japan: https://www.fujitsu.com/jp/products/computing/servers/primergy/ Please contact your local Fujitsu customer service partner for details on how to order expansion kits or spare parts. 2.1.4 Replacing a defective component The Global Error indicator on the front of the server reports defective hardware components that need to be replaced.

  • Page 21: Classification Of Procedures

    At the beginning of each procedure, the involved unit category is indicated by one of the symbols introduced in this section. Please ask your local Fujitsu service center for more information. 2.2.2 Customer Replaceable Units (CRU)

  • Page 22: Upgrade And Repair Units (Uru)

    (Repair Units). For Japan, customer allows only upgrade. For upgrade units as customer replaceable, see: https://www.fujitsu.com/jp/products/computing/servers/primergy/ Server management error messages and diagnostic indicators on the front panel and system board will report defective Upgrade and Repair Units as customer replaceable CSS components.

  • Page 23: Field Replaceable Units (Fru)

    Before you start CAUTION The device may be seriously damaged or cause damage if it is opened without authorization or if repairs are attempted by unauthorized and untrained personnel. Components that are handled as Upgrade Units – CPU (upgrade kits with CPU 3 and CPU 4 for top system board) –...
  • Page 24 CAUTION Maintenance procedures involving Field Replaceable Units must be performed exclusively by Fujitsu service personnel or technicians trained by Fujitsu. Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability. Components that are handled as Field Replaceable Units –...

  • Page 25: Average Task Duration

    Before you start Average task duration Hardware: 10 minutes The average task duration including preliminary and concluding steps is indicated at the beginning of each procedure next to the procedure class. The following table gives an overview of steps taken into account for calculating the average task duration.

  • Page 26: Tools You Need At Hand

    Important safety information, available online, Regulations" manual or as a printed copy "安全上のご注意" for Japan "FUJITSU Server Information how to install, set up and operate PRIMERGY RX4770 M5 your server, available online Operating Manual" "FUJITSU Server Instructions for upgrading the server PRIMERGY RX4770 M5...
  • Page 27 Document Description "D3753 BIOS Setup Utility Information on configurable BIOS options and for FUJITSU Server parameters, available online PRIMERGY RX4770 M5 Reference Manual" "FUJITSU Server Instructions for disassembling and recycling the PRIMERGY RX4770 M5 server, available online Disassembly and Recycling Instructions"...
  • Page 28 "保証書" for Japan printed copy "Returning used devices" Recycling and contact information, available manual online at https://ts.fujitsu.com/recycling, or as a printed copy "Service Desk" leaflet Not applicable in Japan and other countries that "サポート＆サービス" for have different regulations for recycling...

  • Page 29: Important Information

    Important information Introduction In this chapter you will find essential information regarding safety when working on your server. Depending on your server or the installed options some information is not valid for your server. CAUTION ▶ Before installing and starting up a server, please observe the safety instructions listed in the following section.

  • Page 30: Before Starting Up

    Important information ▶ Only valid for non hot-plug components Before installing/removing internal components to/from the server, turn off the server, all peripheral devices, and any other connected devices. Also unplug all power cords from the power outlet. Failure to do so can cause electric shock or damage.
  • Page 31 Important information ▶ If a DC power cord is used, the server must be connected to a proper DC source and earth ground stud/end. ▶ Ensure that the server is connected to a properly grounded power outlet close to the server. ▶...
  • Page 32 Important information ▶ Proper operation of the server (in accordance with IEC 60950-1/62368-1 resp. EN 60950-1/62368-1) is only ensured if the server is completely assembled and the rear covers for the installation slots have been fitted (electric shock, cooling, fire protection, interference suppression). ▶...

  • Page 33: Batteries

    Important information ▶ Install the screw removed during installation/detaching internal options in former position. To use a screw of the different kind can cause a breakdown of equipment. ▶ The procedure of installation on this notes might change depending on a configuration of option.
  • Page 34 Important information CAUTION ▶ Only use CDs/DVDs/BDs that are in perfect condition, in order to prevent data loss, equipment damage and injury. ▶ Check each CD/DVD/BD for damage, cracks, breakages etc. before inserting it in the drive. Note that any additional labels applied may change the mechanical properties of a CD/DVD/BD and cause imbalance and vibrations.

  • Page 35: Laser Information

    Important information ▶ Do not bend or place heavy objects on CDs/DVDs/BDs. ▶ Do not write with ballpoint pen or pencil on the label (printed) side. ▶ Do not attach stickers or similar to the label side. Doing so may cause rotational eccentricity and abnormal vibrations.
  • Page 36 Important information Figure 1: ESD label The ESD label can be different. When you handle ESD modules, you must always observe the following points: ▶ Switch off the server and remove the power plugs from the power outlets before installing or removing ESD modules. ▶...

  • Page 37: Transporting The Server

    Important information 3.2.8 Transporting the server CAUTION ▶ Only transport the server in its original packaging or in packaging that protects it from impacts and jolts. In Japan and APAC, transporting the server in its original packaging does not apply. ▶...

  • Page 38: Installing The Server In The Rack

    Important information 3.2.9 Installing the server in the rack CAUTION ▶ For safety reasons, at least 2 people are required to install the server in the rack because of its weight and size. (For Japan, see "安全上のご注意".) ▶ Never lift the server into the rack using the QRLs on the front panel. ▶...

  • Page 39: Energy Star

    ▶ Select the product class, e.g. "Industry Standard Servers". ▶ Select the subclass, e.g. "Rack server". ▶ Select your server, e.g. "PRIMERGY RX4770 M5". ▶ Select the document, e.g. "CE Cert PRIMERGY RX4770 M5". RX4770 M5 Upgrade and Maintenance Manual...

  • Page 40: Fcc Class A Compliance Statement

    ▶ Consult the dealer or an experienced radio/TV technician for help. Fujitsu is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Fujitsu. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user.

  • Page 41: Environmental Protection

    Important information Environmental protection Environmentally-friendly product design and development This product has been designed in accordance with the Fujitsu standard for "environmentally friendly product design and development". This means that key factors such as durability, selection and labeling of materials, emissions, packaging, ease of dismantling and recycling have been taken into account.
  • Page 42 More information can be found at: https://ts.fujitsu.com/recycling Details regarding the return and recycling of devices and consumables within Europe can also be found in the "Returning used devices" manual, via your local Fujitsu branch, or at: https://ts.fujitsu.com/recycling Upgrade and Maintenance Manual RX4770 M5...

  • Page 43: Basic Hardware Procedures

    Basic hardware procedures Using diagnostic information 4.1.1 Proceeding Use the Fujitsu ServerView Suite management software to plan the upgrade or replacement of hardware components: ▶ In ServerView Operations Manager Single System View select Maintenance from the Information/Operation menu. It is recommended to prepare local maintenance tasks using remote diagnostics procedures, see the "ServerView Suite Local Service Concept...

  • Page 44: Determining The Error Class

    Basic hardware procedures Using the ServerView Operations Manager ▶ To toggle the ID indicator from the ServerView Operations Manager, choose Single System View and press the Locate button. Using the Infrastructure Manager ▶ To toggle the ID indicator from the Infrastructure Manager, select a node from the Node List screen and operate the ID indicator from the Action button.

  • Page 45: Shutting Down The Server

    Basic hardware procedures For more information, see the "ServerView Suite Local Service Concept (LSC)" manual. Possibilities to get more information about the defective component – Checking the ServerView System Monitor, available on Windows or Linux based servers with ServerView agents installed. For more information, see the "ServerView System Monitor"...

  • Page 46: Disconnecting The Power Cord

    Basic hardware procedures This step is only required when upgrading or replacing non-hot-plug components. ▶ Inform the system administrator that the server will be shut down and put offline. ▶ Terminate all applications. ▶ Perform the required procedures described in the preliminary steps of each upgrade or maintenance task.

  • Page 47: Getting Access To The Component

    Basic hardware procedures ▶ Open the hook-and-loop-tape (1). ▶ Disconnect the power cord from the PSU (2). ▶ Roll the hook-and-loop-tape around the handle on the PSU. It will take about 60 seconds until the server can be powered on. Getting access to the component 4.4.1 Safety notes...

  • Page 48: Extending The Server Out Of The Rack

    Basic hardware procedures 4.4.2 Extending the server out of the rack CAUTION ▶ Use the anti-tilt plate to prevent the rack from tipping when installing the rack. Pulling the server out of the rack without having installed the anti-tilt plate may cause the rack to tip over. ▶...

  • Page 49: Removing The Server From The Rack

    Basic hardware procedures ▶ Fold down the two quick release levers (1). ▶ Pull the server out of the rack until it locks in place (2). CAUTION ▶ Do not use the extended server as a surface on which to put things or as a work surface, and strictly avoid leaning on or against it.
  • Page 50 Basic hardware procedures For configurations above 55 kg: At least four people are needed to lift the server out of the rack cabinet. Additionally, a lifter is required in the following cases: – The server weighs more than 50 kg. –...

  • Page 51: Removing The Top Covers

    Basic hardware procedures ▶ Remove all remaining external cables from the I/O panel and expansion cards. ▶ Release the locking bars on both rack rails (1). ▶ Lift the server out of the rack rails (2) and position it on an even surface. 4.4.4 Removing the top covers Removing the fan cover...
  • Page 52 Basic hardware procedures Removing the housing cover Figure 6: Removing the housing cover ▶ Loosen the screw at the green marked point at the housing cover (1). ▶ Push the housing cover as far as it will go in the direction of the arrow (2). ▶...

  • Page 53: Reassembling

    Basic hardware procedures Reassembling 4.5.1 Safety notes CAUTION ▶ Before attaching the covers, make sure no unnecessary parts or tools are left inside the server. ▶ The top cover must be replaced as soon as possible for purposes of cooling, to comply with EMC regulations (regulations regarding electromagnetic compatibility) and to prevent fires.
  • Page 54 Basic hardware procedures ▶ Push green touch points (1) inside and position the fan cover in a slight angle on the server (2). CAUTION ▶ Take care that all cables are inside the chassis. Installing the housing cover Figure 8: Installing the housing cover ▶...

  • Page 55: Installing The Server In The Rack

    Basic hardware procedures 4.5.3 Installing the server in the rack CAUTION At least two people are needed to position the server on the rack rails. (For Japan, see "安全上のご注意".) For configurations below 32 kg: At least two people are needed to lift the server into the rack cabinet.
  • Page 56 Basic hardware procedures Figure 9: Inserting the server in the rack rails ▶ Fully extend the rack rails until they lock in place (1). The rack rails must click into place so that they can no longer be moved. ▶ At a slight angle, lower the server onto the rear mounting point on the rack rails (2).

  • Page 57: Sliding The Server Into The Rack

    Basic hardware procedures 4.5.4 Sliding the server into the rack Figure 10: Sliding the server into the rack ▶ Release the locking mechanism of both rails (1). ▶ Push the server as far as it will go into the rack (2) until the quick-release levers engage (3).

  • Page 58: Connecting The Power Cord (Ac Psu)

    Basic hardware procedures Connecting the power cord (AC PSU) CAUTION The server automatically adjusts to a mains voltage in the range from 100 V - 240 V. ▶ You may only operate the server if its rated voltage range corresponds to the local mains voltage. ▶...

  • Page 59: Switching On The Server

    Basic hardware procedures Figure 11: Securing the power cord with the hook-and-loop-tape ▶ Unroll the hook-and-loop-tape (1). ▶ Fix the mains connector of the power cord with the hook-and-loop-tape as shown in the figure (2). Switching on the server CAUTION ▶...

  • Page 60: Handling Riser Modules

    Basic hardware procedures Handling riser modules 4.8.1 Positions of riser modules Figure 12: Positions of riser modules Riser module 3/4, offers slot 3 and slot Riser module, offers slot 5 Riser module 6/7, offers slot 6 and slot Upgrade and Maintenance Manual RX4770 M5...

  • Page 61: Removing The Riser Module 3/4 And 6/7

    Basic hardware procedures 4.8.2 Removing the riser module 3/4 and 6/7 Figure 13: Removing a riser module (example: riser module 3/4) ▶ If necessary, disconnect cables from the other components. ▶ Carefully pull out the corresponding riser module upward by holding it at the three green touch points.

  • Page 62: Installing The Riser Module 3/4 And 6/7

    Basic hardware procedures 4.8.3 Installing the riser module 3/4 and 6/7 Figure 14: Installing a riser module (example: riser module 3/4) (A) ▶ Install the riser module into the system board slot and press down the green touch points (see circles). Upgrade and Maintenance Manual RX4770 M5...
  • Page 63 Basic hardware procedures Figure 15: Installing a riser module (example: riser module 3/4) (B) ▶ Ensure that the riser module fits in the slot and the connector of the riser module in the connector on the top system board (see circle). Connect the riser module with the connectors on the top system board first to ensure that the riser module is in the right position.

  • Page 64: Removing The Riser Module

    Basic hardware procedures 4.8.4 Removing the riser module Figure 16: Locking lever ▶ Release the locking lever before you remove the riser module out of PCIe slot 5. Figure 17: Removing the riser module Upgrade and Maintenance Manual RX4770 M5...

  • Page 65: Installing The Riser Module

    Basic hardware procedures ▶ If necessary, disconnect cables from the other components. ▶ Carefully pull out the corresponding riser module upward. The riser module is installed under the riser module 6/7. You can only remove the riser module after the riser module 6/7 was removed. 4.8.5 Installing the riser module The riser module must be installed under the riser module 6/7.
  • Page 66 Basic hardware procedures Figure 19: Locking lever ▶ Lock the locking lever to fasten the riser module. ▶ If necessary, connect the cables to the other components. Upgrade and Maintenance Manual RX4770 M5...

  • Page 67: Handling The Ocp Dummy Cover

    Basic hardware procedures Handling the OCP dummy cover 4.9.1 Installing the OCP dummy cover Figure 20: Installing the dummy cover ▶ Install the dummy cover. RX4770 M5 Upgrade and Maintenance Manual...

  • Page 68: Removing The Ocp Dummy Cover

    Basic hardware procedures 4.9.2 Removing the OCP dummy cover Figure 21: Removing the dummy cover ▶ Pull out the dummy cover. CAUTION ▶ Keep the dummy cover for future use. ▶ If you remove an OCP module and do not immediately replace it with a new one, a dummy cover must be reinstalled in the bay to comply with applicable EMC regulations and satisfy cooling requirements.

  • Page 69: Handling The Fan Cage

    Basic hardware procedures 4.10 Handling the fan cage 4.10.1 Removing the fan cage Figure 22: Releasing a hot-plug fan module ▶ Pull up each hot-plug fan module by the green strap to release it from the system board. RX4770 M5 Upgrade and Maintenance Manual...
  • Page 70 Basic hardware procedures Figure 23: Removing the fan cage ▶ First, remove all fan modules from the fan cage, see Figure ▶ Hold the fan cage at the two touch points (see circles) and pull out the fan cage upward. Upgrade and Maintenance Manual RX4770 M5...

  • Page 71: Installing The Fan Cage

    Basic hardware procedures 4.10.2 Installing the fan cage Figure 24: Installing the fan cage ▶ Position the fan cage on the system board. The fan cage should be placed with the left side first to ensure that the cables on the left side of the chassis fits in the recess of the foam (see orange circle).

  • Page 72: Handling The Cpu Air Duct

    Basic hardware procedures Figure 25: Installing a hot-plug fan module ▶ Press down on each hot-plug fan module until it locks. 4.11 Handling the CPU air duct 4.11.1 Removing the CPU air duct There are two air ducts, one on the top system board and one on the bottom system board.
  • Page 73 Basic hardware procedures Figure 26: Removing a CPU air duct - example: air duct on the top system board ▶ Pull out the CPU air duct upward. RX4770 M5 Upgrade and Maintenance Manual...

  • Page 74: Installing The Cpu Air Duct

    Basic hardware procedures 4.11.2 Installing the CPU air duct Figure 27: Installing a CPU air duct - example: air duct on the top system board ▶ Place the CPU air duct on the CPUs. Ensure that the hooks fit in the fan cage.
  • Page 75 Basic hardware procedures Figure 28: Pushing the locking lever ▶ Push down the locking lever (1) and then push it to the right (2). CAUTION ▶ You can only remove the top system board after pushing down the locking lever. RX4770 M5 Upgrade and Maintenance Manual...
  • Page 76 Basic hardware procedures Figure 29: Swinging the release handle ▶ Swing the release handle to the top. Upgrade and Maintenance Manual RX4770 M5...
  • Page 77 Basic hardware procedures Figure 30: Disconnecting the mini-SAS cables ▶ Disconnect the mini-SAS cables on the right and left side of the top system board (see circles). ▶ If applicable, disconnect the mini-SAS cable from the RAID card. ▶ If applicable, disconnect the FBU cables from the RAID card. RX4770 M5 Upgrade and Maintenance Manual...
  • Page 78 Basic hardware procedures Figure 31: Removing the top system board Use the green handle (see circle) to stabilize the top system board during removal. ▶ Take the top system board by the release handle and the green handle and remove it upwards. Upgrade and Maintenance Manual RX4770 M5...

  • Page 79: Installing The Top System Board Holder

    Basic hardware procedures 4.12.2 Installing the top system board holder Figure 32: Installing the top system board (A) Use the green handle (see circle) to stabilize the top system board during installation. ▶ Take the top system board by the release handle and the green handle and push the top system board down.
  • Page 80 Basic hardware procedures Figure 33: Installing the top system board (B) ▶ Place the top system board holder on the bottom system board. The top system board has to be installed into the chassis guide pin holes (see circles). CAUTION Before placing the top system board on the bottom system board, ensure that the locking lever is on the right.
  • Page 81 Basic hardware procedures Figure 34: Connecting the mini-SAS cables ▶ Connect the mini-SAS cable to the SAS connectors on the top system board (see circles). Ensure that the mini-SAS cable is fixed strongly to the SAS connectors and that there is free space between the memory modules and the cables.
  • Page 82 Basic hardware procedures Figure 35: Securing the top system board (A) ▶ Swing the release handle to the bottom. The mini-SAS cables should be connected before you swing down the release handle. Upgrade and Maintenance Manual RX4770 M5...
  • Page 83 Basic hardware procedures Figure 36: Securing the top system board (B) ▶ Push the locking lever to the left (1). ▶ Pull up the lever (2). ▶ Press the thumb on the green knob and pull up the handle (2), see Figure Control with a mirror that the top system board is completely engaged.
  • Page 84 Basic hardware procedures Figure 37: Securing the top system board (C) Figure 38: Connector on the rear of the top system board Completely engagement: The big holes Not completely engagement: The big are not visible. holes are visible. Upgrade and Maintenance Manual RX4770 M5...

  • Page 85: Basic Software Procedures

    Basic software procedures Validation Depending on your server and the installed features some information is not valid for your server. Starting the maintenance task 5.2.1 Suspending BitLocker functionality BitLocker Drive Encryption provides protection for OS and data drives by encrypting the contents and requiring users to authenticate their credentials to access the information.

  • Page 86: Disabling The Boot Watchdog

    Group Policy settings. For more information on how to suspend BitLocker drive encryption, see the Microsoft TechNet library at: https://technet.microsoft.com/library/cc731549.aspx For more information, see the Fujitsu web pages. 5.2.2 Disabling the boot watchdog The boot watchdog determines whether the OS boots within a preset time frame.
  • Page 87 Basic software procedures task. Otherwise, the boot watchdog might initiate a system reboot before the flash process is complete. CAUTION An incomplete firmware upgrade process may render the server inaccessible or result in damaged/destroyed hardware. Timer settings can be configured in the BIOS or using the ServerView iRMC web interface.

  • Page 88: Removing Backup And Optical Disk Media

    Please contact Fujitsu support, if "forcible" tape ejection is necessary. Fujitsu does not assume responsibility for any damage to the tape drive, the data cartridge/tape or for the loss of any data resulting from manual tape extraction procedures.

  • Page 89: Completing The Maintenance Task

    Basic software procedures Using the ID button on the front panel ▶ Press the ID button on the front panel to switch on the system identification LEDs. For more information, see "Indicators on the front panel" on page 416. Using the ID icon in the iRMC S5 web interface ▶...
  • Page 90 "Enabling the boot watchdog" on page 101. Fujitsu does not assume responsibility for any damage done to the server or for the loss of any data resulting from BIOS updates. BIOS flash procedure ▶ Perform the BIOS flash procedure as described in the "BIOS Setup Utility"...
  • Page 91 Basic software procedures ▶ Choose one of the following options from the update tool menu to start the iRMC update process: Normal: Choose this option to update an existing system board. Initial: Choose this option if the system board has been replaced prior to the iRMC update procedure.

  • Page 92: Verifying System Information Backup Or Restore

    Basic software procedures ▶ Choose the Recovery_L option from the update tool menu to start the iRMC update process. CAUTION If the process is interrupted, the iRMC may be permanently corrupted. ▶ Do not interrupt the iRMC upgrade process after it has started. If the iRMC does not work after flashing, disconnect the system from the mains and reconnect it again.

  • Page 93: Updating Expansion Card Firmware

    Follow the instructions provided separately. After replacing the expansion card, it is essential to upgrade the firmware to the latest version without connecting any storage devices. The latest expansion card firmware version is available from the Fujitsu support web pages at: https://ts.fujitsu.com/support/ For Japan: https://www.fujitsu.com/jp/products/computing/servers/primergy/downloads/...

  • Page 94: Enabling Option Rom Scan

    – ServerView Update Manager Express: "Local System Update for PRIMERGY Servers" user guide Using the flash tool The latest firmware files are available as ASPs (Autonomous Support Packages) for Windows or as Linux tools from the Fujitsu support web pages https://ts.fujitsu.com/support/ For Japan: https://www.fujitsu.com/jp/products/computing/servers/primergy/downloads/ 5.3.4...

  • Page 95: Reconfiguring The Backup Software Solution

    More information on suitable backup software solutions and related documentation is available from the Fujitsu web pages. Re-enabling backup drives If a backup drive has been disabled or deleted from the backup software drive list (see "Verifying and configuring the backup software solution"...

  • Page 96: Resetting The Boot Retry Counter

    Basic software procedures 5.3.6 Resetting the boot retry counter The boot retry counter is decremented from its preset value every time the POST watchdog initiates a system reboot. When the value has reached ’0’, the system will shut down and power off. Viewing the boot retry counter The current boot retry counter status is available in the BIOS: ▶...

  • Page 97: Resetting The Error Status After Replacing Memory Modules Or Cpu

    Basic software procedures ▶ Exit the BIOS. Resetting the boot retry counter using the ServerView Operations Manager ▶ In the ServerView Operations Manager Administration view, select Server Configuration. ▶ If more than one server is managed in SVOM, select the target server and click Next.
  • Page 98 Using ServerView Maintenance Tools (Windows only) ▶ Launch the ServerView Maintenance Tools: Start > Apps > Fujitsu > Maintenance Tools ▶ Choose the CPU status tab. ▶ Select the CPU which shows the pre-failure status.

  • Page 99: Resetting The Error Status After Replacing Memory Modules

    Basic software procedures ▶ Enter the commands below, followed by [ENTER]: 1. /etc/init.d/srvmagt stop /etc/init.d/srvmagt_scs stop /etc/init.d/eecd stop /etc/init.d/eecd_mods_src stop 2. cd /etc/srvmagt 3. rm -f cehist.bin 4. /etc/init.d/eecd_mods_src start /etc/init.d/eecd start /etc/init.d/srvmagt start /etc/init.d/srvmagt_scs start ▶ Ensure that all pre-fail/fail status issues have been resolved in ServerView Operations Manager.
  • Page 100 Using ServerView Maintenance Tools (Windows only) ▶ Launch the ServerView Maintenance Tools: Start > Apps > Fujitsu > Maintenance Tools ▶ Choose the Memory status tab. ▶ Select the memory module which shows the pre-failure status. ▶ Click on Reset Status.

  • Page 101: Enabling The Boot Watchdog

    Basic software procedures ▶ Ensure that all pre-fail/fail status issues have been resolved in ServerView Operations Manager. Using Infrastructure Manager The status of server (node) which failed memory module is installed becomes error. When replacing the memory module, the status will be updated after getting information manually or automatically updated daily.

  • Page 102: Enabling Replaced Components In The Bios

    Basic software procedures Enabling the boot watchdog using the iRMC web interface ▶ Log in to the ServerView iRMC web interface. ▶ Select the Settings menu. ▶ Open the Server Management page. ▶ In the Boot Watchdog group, check the Enable Boot Watchdog option. The Enable Boot Watchdog option must be selected.

  • Page 103: Verifying The Memory Mode

    Basic software procedures For more information on how to access the BIOS and modify settings, see the corresponding BIOS Setup Utility reference manual. 5.3.10 Verifying the memory mode If a memory module fails, the server will reboot and the defective module will be disabled.

  • Page 104: Viewing And Clearing The System Event Log (Sel)

    Basic software procedures If a Linux/VMware OS is used and the hardware clock has been configured as UTC (Universal Time, Coordinated) in the OS, the BMC local time may not be mapped correctly. ▶ After replacing the system board, ask the system administrator whether the RTC or UTC time standard is to be used as system time.
  • Page 105 Basic software procedures Viewing the SEL using the ServerView Operations Manager ▶ In ServerView Operations Manager Single System View select Maintenance from the Information / Operation menu. ▶ Under Maintenance select System Event Log. ▶ Select the message type(s) you want to display: ‐...
  • Page 106 Basic software procedures ▶ You can also filter the table using the filter lists in the header of some columns. Note on the Driver Monitor of the iRMC S5 web interface The Driver Monitor view gives you an overview of the monitored components.

  • Page 107: Updating The Nic Configuration File In A Linux And Vmware Environment

    Basic software procedures Please refer to the following manuals of Infrastructure Manager for collecting logs from ISM. See manual "FUJITSU Software Infrastructure Manager V2.6.0 User's Guide", section "2.5 Log Management", available at: https://ts.fujitsu.com/support/ For Japan: See manual "FUJITSU Software Infrastructure Manager V2.6.0 解説書", section "2.5 ログ管理機能", available at:...

  • Page 108: Resuming Bitlocker Functionality

    Basic software procedures ▶ After replacing a network controller or the system board, switch on and boot the server, see "Switching on the server" on page The hardware configuration tool for Red Hat Linux, will launch at boot and detect the new and/or changed hardware on your system. ▶...

  • Page 109: Performing A Raid Array Rebuild

    For more information on how to resume BitLocker drive encryption, see the Microsoft TechNet library at: https://technet.microsoft.com/library/cc731549.aspx For more information, see the Fujitsu web pages. 5.3.15 Performing a RAID array rebuild After replacing an HDD that has been combined into a RAID array, RAID rebuild will be performed completely unattended as a background process.

  • Page 110: Looking For Mac/Wwn/Guid And Sas Addresses

    Basic software procedures You may notice a slight performance impact during rebuild. 5.3.16 Looking for MAC/WWN/GUID and SAS addresses 5.3.16.1 Basic information The customer needs to know the new address of the controller: – When replacing the system board with an onboard LAN controller –...
  • Page 111 Command Line Protocol (CLP) will be displayed. For add-in cards the vendors provide documentation and tools, offered on the Fujitsu support web pages: https://ts.fujitsu.com/support/ Select the server, select Downloads - More Details - Driver. Some vendors bundle the documentation together with the driver package.

  • Page 112: Looking For The Wwn Address Of A Fibre Channel Controller

    Basic software procedures ▶ Reboot your system. Your system will now start with Legacy Boot. When starting your system with Legacy Boot, the different vendor tools will be displayed on the screen. ▶ Press the required key to enter into the vendor tool. ▶...

  • Page 113: Looking For Sas Addresses Of Sas Controllers For External Devices

    There are several possible locations where these addresses can be found. ▶ Inform the customer about the new SAS address. The customer need the new SAS address, especially when the server is connected to a Fujitsu Storage ETERNUS system. Using the vendor tools in a Legacy BIOS ▶...

  • Page 114: Using The Chassis Id Prom Tool

    Basic software procedures 5.3.17 Using the Chassis ID Prom Tool The front panel (front panel module, front panel board or front panel on QRL) contains the Chassis ID EPROM that stores the following system information: – server name and model –...
  • Page 115 – from rack model to floorstand model – from floorstand model to rack model Update your system information using the Chassis ID Prom tool. The tool and more information are available to maintenance personnel from the Fujitsu web pages: https://partners.ts.fujitsu.com/com/service/ps/Servers/PRIMERGY/ ▶...

  • Page 116: Configuring Lan Teaming

    Please refer to the following manuals of the Infrastructure Manager. See manual "FUJITSU Software Infrastructure Manager V2.6.0 User's Guide", section "2.4.2 Profiles and Policies", available at: https://ts.fujitsu.com/support/ For Japan: See manual "FUJITSU Software Infrastructure Manager V2.6.0 解説書",...

  • Page 117: Switching Off The Id Indicator

    Basic software procedures After replacing or upgrading LAN controllers ▶ You need to restore the configuration for the LAN Teaming, using the LAN driver utility or OS teaming software. Ensure that the controllers have been assigned as primary or secondary according to your requirements.

  • Page 118: Performing A Fan Test

    Basic software procedures Using the ID icon in the iRMC S5 web interface ▶ Log in to the iRMC S5 web interface. The icon that represents the ID indicator resides on the right of the menu bar. Its color symbolizes its status: blue: the ID indicator is on.
  • Page 119 ▶ After the fan test is complete, restore the time setting to its initial value and click Save Page. In case of maintenance done by Fujitsu engineers in Japan: Executing the fan test via Chassis ID Prom Tool Please follow the instructions provided separately.
  • Page 120 Basic software procedures Upgrade and Maintenance Manual RX4770 M5...

  • Page 121: Power Supply Unit (Psu)

    Power supply unit (PSU) Safety notes CAUTION ▶ Do not disassemble the PSU. Doing so may cause electric shock. ▶ Areas around the PSU may remain extremely hot after shutdown. After shutting down the server, wait for hot components to cool down before removing the PSU.
  • Page 122 Power supply unit (PSU) AC Input Voltage Available modes AC 100 V - 127 V No redundant PSU support (mode: two fixed PSUs) If AC input total maximum power consumption of system >1235 W Redundant PSU support (mode: 1+1 PSU) If AC input total maximum power consumption of system <= 1235 W AC 200 V - 240 V...

  • Page 123: Redundant Power Supply

    Power supply unit (PSU) Redundant power supply PSU 2 PSU 1 Figure 40: PSU bays Redundant power supply 6.3.1 Installing a hot-plug PSU Customer Replaceable Hardware: 5 minutes Unit (CRU) Tools: tool-less A second PSU of the same type as the already existing PSU can be installed while the system is in operation.
  • Page 124 Power supply unit (PSU) Preliminary steps ▶ No steps needed. Installing a hot-plug PSU Figure 41: Installing an PSU ▶ Push the PSU into its bay as far as it will go until the locking latch snaps in place. Concluding steps ▶...

  • Page 125: Removing A Hot-Plug Psu

    Power supply unit (PSU) 6.3.2 Removing a hot-plug PSU Customer Replaceable Hardware: 5 minutes Unit (CRU) Tools: tool-less Preliminary steps ▶ No steps needed. Note for servers using CMA (Cable Management Arm) Regarding of removing PSUs, additional tasks are needed, due to an interference between CMA stopper and the PSUs.
  • Page 126 Power supply unit (PSU) ▶ Push the lock spring inward to unlock the CMA stopper. CAUTION ▶ In case of not enough space at the under side, unlock the CMA stopper of the server below and pull out the CMA to the rear side.
  • Page 127 Power supply unit (PSU) Figure 44: Removing the PSU ▶ Remove the PSU and install the dummy cover carefully. Note for PSU1: Remove the PSU1 carefully while lifting PSU1 and bringing PSU1 to the right, in order to avoid interference. ▶...
  • Page 128 Power supply unit (PSU) Removing a hot-plug PSU ▶ Remove the power cord from the dedicated PSU, see "Disconnecting the power cord" on page Figure 45: Removing an PSU ▶ Push the lock in direction of the arrow (1). ▶ Hold the PSU by the handle and pull out the PSU in the direction of the arrow (2).

  • Page 129: Replacing A Hot-Plug Psu

    Power supply unit (PSU) If a hot-plug PSU should be removed from a redundant configuration, while the system is in operation, proceed the following: Disconnect the power cord from the dedicated PSU, see "Disconnecting the power cord" on page A CSS error is detected and the message "redundancy lost" is displayed using the iRMC web interface.

  • Page 130: Replacing The Power Distribution Board

    Power supply unit (PSU) ▶ Push the lock spring inward to unlock the CMA stopper, see Figure CAUTION ▶ In case of not enough space at the under side, unlock the CMA stopper of the server below and pull out the CMA to the rear side.
  • Page 131 Power supply unit (PSU) – Phillips PH1 / (+) No. 1 screw driver Tools: – Phillips PH2 / (+) No. 2 screw driver Preliminary steps ▶ "Locating the defective server" on page ▶ "Suspending BitLocker functionality" on page ▶ "Shutting down the server" on page ▶...
  • Page 132 Power supply unit (PSU) Removing the defective power distribution board Figure 46: Releasing the power rails ▶ Loosen the four screws on the red and black power rails (see circles) to disconnect the power distribution board from the bottom system board. Figure 47: Removing the power distribution board ▶...
  • Page 133 Power supply unit (PSU) ▶ Remove the power distribution board together with the power rails (3). Figure 48: Removing the power rails ▶ Loosen the four screws on the other side of the power distribution board (1) and put the power rails away. ▶...
  • Page 134 Power supply unit (PSU) ▶ Install the power rails on the new power distribution board with four screws (see circle). Position the red power rail to the outside and the black power rail to the inside to fasten it in the right position. Figure 50: Installing the power distribution board ▶...
  • Page 135 Power supply unit (PSU) Concluding steps ▶ Push the hot-plug PSU in its bay, see "Installing a hot-plug PSU" on page 123. ▶ Connect the VGA cable to the bottom system board, see "Installing the front panel module" on page 306.
  • Page 136 Power supply unit (PSU) Upgrade and Maintenance Manual RX4770 M5...

  • Page 137: Hard Disk Drive (Hdd) / Solid State Disk (Ssd)

    Hard disk drive (HDD) / solid state disk (SSD) Safety notes CAUTION ▶ Before removing several HDD/SSD modules, make sure that all HDD/SSD modules can be reinstalled into their original bay. Otherwise, data may be lost. ▶ Do not touch the circuitry on boards or soldered parts. Hold circuit boards by their metallic areas or edges.

  • Page 138: Basic Information

    Hard disk drive (HDD) / solid state disk (SSD) Basic information The HDD or SSD and the installation frame together make up the HDD module or SSD module. The server is shipped with an 2.5-inch HDD/SSD subsystem: – Up to 16 2.5-inch SAS/SATA HDD/SSD modules can be installed. –...
  • Page 139 Note on life time of an SSD To monitor the life time of an SSD correctly, please ensure to use the latest RAID Manager version. The latest RAID Manager version is available from the Fujitsu support internet pages at: https://ts.fujitsu.com/support/ ▶...

  • Page 140: Handling Hdds Or Ssds Without Installation Frame

    Hard disk drive (HDD) / solid state disk (SSD) Handling HDDs or SSDs without installation frame 7.3.1 2.5-inch HDD/SSD and 2.5-inch installation frame Installing or removing the installation frame is only necessary for Japan. Customer Replaceable Hardware: 5 minutes Unit (CRU) Tools: Phillips PH1 / (+) No.
  • Page 141 Hard disk drive (HDD) / solid state disk (SSD) Figure 52: Installing the 2.5-inch HDD/SSD in the 2.5-inch installation frame (B) ▶ Fasten the 2.5-inch HDD/SSD with four screws. Removing a 2.5-inch HDD/SSD from a 2.5-inch installation frame ▶ Please proceed in reversed order. Concluding steps No steps needed.

  • Page 142: Inch Hdd/Ssd Configurations

    Hard disk drive (HDD) / solid state disk (SSD) 2.5-inch HDD/SSD configurations 7.4.1 Overview of configurations 7.4.1.1 Configuration with up to 16 HDD/SSD modules SAS HDDs must not be populated above or below BC-SAS/BC-SATA HDDs. In order to avoid this configuration, please make a free bay intentionally.

  • Page 143: Configuration With Up To 12 Sas/Sata/Pcie Ssd Modules

    Hard disk drive (HDD) / solid state disk (SSD) ServerView RAID Manager Position HDD install order display name HDD7 Vendor Product (7) HDD8 Vendor Product (8) HDD9 Vendor Product (9) [10] HDD10 Vendor Product (10) [11] HDD11 Vendor Product (11) [12] HDD12 Vendor Product (12)

  • Page 144: Configuration With Up To 12 Sas/Sata/Pcie Ssd Modules And Up To Four Sas/Sata Hdd/Ssd Modules

    Hard disk drive (HDD) / solid state disk (SSD) PCIe SSD ServerView RAID Position HDD install order install Manager display name order dummy dummy HDD0 PCIe SSD8 Vendor Product (4) HDD1 PCIe SSD9 Vendor Product (5) PCIe Vendor Product (6) HDD2 SSD10 PCIe...

  • Page 145: Configuration With Up To Eight Sas/Sata Hdd/Ssd Or Pcie Ssd Modules

    Hard disk drive (HDD) / solid state disk (SSD) PCIe SSD ServerView RAID Position HDD install order install Manager display name order HDD0 Vendor Product (0) HDD1 Vendor Product (1) HDD2 Vendor Product (2) HDD3 Vendor Product (3) HDD4 PCIe SSD8 Vendor Product (4) HDD5 PCIe SSD9 Vendor Product (5) PCIe...
  • Page 146 Hard disk drive (HDD) / solid state disk (SSD) Figure 56: Configuration with up to eight SAS/SATA HDD or PCIe SSD modules Configuration with up to eight PCIe SSD modules ServerView RAID Manager Position PCIe SSD install order display name Combo Drive (4...7) PCIe SSD4 Vendor Product (4)

  • Page 147: Installing 2.5-Inch Hdd/Ssd Modules

    Hard disk drive (HDD) / solid state disk (SSD) ServerView RAID Manager Position PCIe SSD install order display name HDD3 Vendor Product (3) Combo Drive (12...15) [12] HDD4 Vendor Product (4) [13] HDD5 Vendor Product (5) [14] HDD6 Vendor Product (6) [15] HDD7 Vendor Product (7)
  • Page 148 Hard disk drive (HDD) / solid state disk (SSD) Figure 57: Removing the dummy lock ▶ Pull the dummy lock out of the dummy cover. Please be aware that the dummy lock can be damaged. Figure 58: Removing the dummy module ▶...

  • Page 149: Removing 2.5-Inch Hdd/Ssd Modules

    Hard disk drive (HDD) / solid state disk (SSD) Installing a 2.5-inch HDD/SSD module Figure 59: Inserting the 2.5-inch HDD/SSD module ▶ Pinch the green locking clip (1) and open the locking lever (2). ▶ Insert the HDD/SSD module into a drive bay and carefully push back as far as it will go (3).
  • Page 150 Hard disk drive (HDD) / solid state disk (SSD) Tools: Phillips PH1 / (+) No. 1 screw driver (for handling installation frame) Preliminary steps ▶ If the HDD/SSD module to be removed is combined into a RAID array, please proceed as follows: RAID level Procedure CAUTION...
  • Page 151 Hard disk drive (HDD) / solid state disk (SSD) ▶ Wait about 30 seconds. This period is necessary for the RAID controller to recognize that an HDD module has been removed and for the HDD to come to a stop. This period is necessary for the RAID controller to recognize that an SSD module has been removed.

  • Page 152: Replacing A 2.5-Inch Hdd/Ssd Module

    Hard disk drive (HDD) / solid state disk (SSD) 7.4.4 Replacing a 2.5-inch HDD/SSD module To monitor the life time of an SSD correctly, please ensure to use the latest RAID Manager version, see "Note on life time of an SSD" on page 139.
  • Page 153 Hard disk drive (HDD) / solid state disk (SSD) CAUTION ▶ Only remove an HDD/SSD module during operation if the drive is not currently being accessed. Observe the indicators on the corresponding HDD/SSD module, see "Indicators on hot-plug HDD / SSD / PCIe SSD modules" on page 421.

  • Page 154: Replacing The 16X 2.5-Inch Hdd Backplane

    Hard disk drive (HDD) / solid state disk (SSD) Removing the defective 2.5-inch HDD/SSD module ▶ Remove the HDD/SSD module, see "Removing a 2.5-inch HDD/SSD module" on page 150. ▶ If applicable, remove the HDD/SSD from the installation frame, see "Handling HDDs or SSDs without installation frame"...
  • Page 155 Hard disk drive (HDD) / solid state disk (SSD) ▶ "Removing the fan cage" on page ▶ Release all HDD/SSD modules and pull them out a few centimeters, see "Removing 2.5-inch HDD/SSD modules" on page 149. CAUTION The HDD/SSD modules need not to be removed. ▶...
  • Page 156 Hard disk drive (HDD) / solid state disk (SSD) Figure 62: Removing the screws from the HDD backplane ▶ Remove the five screws of the HDD backplane beginning with the two screws on the bottom and then the three screws on the top. ▶...
  • Page 157 Hard disk drive (HDD) / solid state disk (SSD) CAUTION ▶ Ensure that none of the cables are strained or damaged! Figure 63: Position of the front USB cable Before you connect the mini-SAS cables and the blue/red marked SAS cables to the HDD backplane, lay the SATA ODD cable and front panel cable under those cables.

  • Page 158: Replacing The Sas Expander Board

    Hard disk drive (HDD) / solid state disk (SSD) 5 blue marked SAS cable from SAS expander to connector "SAS 3" and "SAS 4" on the HDD backplane 6 mini-SAS cable (red marked) from CPU 4 to connector "Slimline 1" and "Slimline 2"...
  • Page 159 Hard disk drive (HDD) / solid state disk (SSD) Due to the space restriction between the 16x 2.5 inch HDD backplane and the fan box, the expander board is not be installed directly on the HDD backplane. Preliminary steps ▶ "Locating the defective server"...
  • Page 160 Hard disk drive (HDD) / solid state disk (SSD) ▶ Open the cable clamp left of the SAS expander board to release the cables (see circle). ▶ Release the FBU carrier and push it a little bit outside the server (see "Removing the FBU carrier"...
  • Page 161 Hard disk drive (HDD) / solid state disk (SSD) Figure 67: Installing the SAS expander board (B) ▶ Install the new SAS expander board in a slight angle and push it in direction of the arrow. The SAS expander board must stand on two the stand-offs (see circles) on the rear side of the bay.
  • Page 162 Hard disk drive (HDD) / solid state disk (SSD) Concluding steps ▶ Connect the SATA ODD cable to the ODD, see "Installing the ODD" on page 293. ▶ "Installing the fan cage" on page ▶ Install the air duct on the top system board, see "Installing the CPU air duct"...

  • Page 163: Fans

    Fans Safety notes CAUTION ▶ Do not damage or modify internal cables or devices. Doing so may cause a device failure, fire, or electric shock. ▶ Devices and components inside the server remain hot after shutdown. After shutting down the server, wait for hot components to cool down before installing or removing internal options.

  • Page 164: Replacing A Defective Fan Module

    Fans Numbering of the fan modules Figure 68: Numbering of the fan modules fan 1/2 fan 7/8 fan 3/4 fan 9/10 fan 5/6 fan 11/12 Replacing a defective fan module Customer Replaceable Hardware: 10 minutes Unit (CRU) Tools: tool-less Preliminary steps ▶...
  • Page 165 Fans ▶ "Locating the defective component" on page Removing the defective fan module Figure 69: Removing the fan module ▶ Pull out the fan module upward using the green strap. RX4770 M5 Upgrade and Maintenance Manual...
  • Page 166 Fans Installing the new fan module Figure 70: Installing the fan module ▶ Install the fan module in the fan bay and press down the fan module until it locks. Concluding steps ▶ "Reassembling" on page When a system fan module fails, the remaining fans will start operating at full speed.

  • Page 167: Expansion Cards And Backup Units

    Expansion cards and backup units Safety notes CAUTION ▶ Do not damage or modify internal cables or devices. Doing so may cause a device failure, fire, or electric shock. ▶ Devices and components inside the server remain hot after shutdown. After shutting down the server, wait for hot components to cool down before installing or removing internal options.

  • Page 168: Basic Information

    Expansion cards and backup units Basic information Slot riser card /slot 6/7 (CPU3) CPU 3 DIMM 1Q CPU 3 DIMM 2Q Slot 7 CPU 3 DIMM 1P Slimline4 CPU 3 DIMM 2P Slot 6 CPU 3 DIMM 1N CPU 3 DIMM 2N CPU 3 Slimline3 PUMP3...
  • Page 169 Expansion cards and backup units Slimline6 Slot 8 (CPU2) Slimline5 Front Slot Riser Card Slot 5 (CPU2) Micro SD iRMC CPU 1 DIMM 1C CPU 1 DIMM 2C CPU 1 DIMM 1B Management CPU 1 DIMM 2B CPU 1 DIMM 1A CPU 1 DIMM 2A USB 3.0 USB5...
  • Page 170 Expansion cards and backup units For system relevant information, see the hardware configurator of your server available online at the following address: https://ts.fujitsu.com/products/standard_servers/index.htm For Japan: https://www.fujitsu.com/jp/products/computing/servers/primergy/ Figure 73: Position of the riser modules Riser Slot Type Description module offered none...

  • Page 171: Handling Slot Brackets

    Expansion cards and backup units Riser Slot Type Description module offered Riser Slot 6 PCIe Gen3 x16 full height slot; additional module (CPU 3) external RAID controller as option used for flexible tubes bracket installed by LC configuration if chosen Slot 7 PCIe Gen3 x16 full height slot;...
  • Page 172 Expansion cards and backup units Tools: Phillips PH2 / (+) No. 2 screw driver Use the low profile bracket perforated for relevant controllers. Figure 74: Perforated and non-perforated slot brackets Full height bracket non-perforated Low profile bracket perforated Full height bracket perforated Installing a slot bracket ▶...

  • Page 173: Removing Slot Brackets

    Expansion cards and backup units Example: EP4x0i Figure 75: Placing the slot bracket ▶ Place the controller on the slot bracket. ▶ Secure the slot bracket to the expansion card with two screws (see circles). 9.3.2 Removing slot brackets Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools:...

  • Page 174: Handling Sfp+ Transceiver Modules

    Expansion cards and backup units Handling SFP+ transceiver modules 9.4.1 Installing SFP+ transceiver modules Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: tool-less A network adapter is equipped with one or two SFP+ (small form-factor pluggable) transceiver modules. SFP+ transceiver modules are hot-pluggable. Installing SFP+ transceiver modules Figure 76: Removing the protective cap Upgrade and Maintenance Manual...
  • Page 175 Expansion cards and backup units ▶ Remove the SFP+ transceiver module from its protective packaging. ▶ Remove the protective cap from the new/additional SFP+ transceiver module. CAUTION ▶ Always keep the protective caps attached to the SFP+ transceiver modules and fiber-optic cable connectors until you are ready to make a connection.
  • Page 176 Expansion cards and backup units Figure 78: Inserting the SFP+ transceiver module ▶ Insert and slide the SFP+ transceiver module into the socket connector as far as it will go. Upgrade and Maintenance Manual RX4770 M5...
  • Page 177 Expansion cards and backup units Figure 79: Latching the locking bail ▶ Carefully fold up and latch the locking bail. RX4770 M5 Upgrade and Maintenance Manual...
  • Page 178 Expansion cards and backup units Figure 80: Installing the protective cap ▶ If the SFP+ transceiver module is not immediately connected, attach the protective cap to the SFP+ transceiver module. Upgrade and Maintenance Manual RX4770 M5...

  • Page 179: Removing Sfp+ Transceiver Modules

    Expansion cards and backup units Figure 81: Installing the secondary SFP+ transceiver module ▶ If applicable, install the secondary SFP+ transceiver module accordingly. 9.4.2 Removing SFP+ transceiver modules Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: tool-less For Fiber Channel over Ethernet (FCoE) configurations, the ethernet server adapter is equipped with one or two SFP+ (small form-factor pluggable) transceiver modules.
  • Page 180 Expansion cards and backup units Removing an SFP+ transceiver module Figure 82: Removing the protective cap ▶ If present, remove the protective cap from the SFP+ transceiver module. CAUTION ▶ Keep the protective cap for future use. Upgrade and Maintenance Manual RX4770 M5...
  • Page 181 Expansion cards and backup units Figure 83: Unlatching the locking bail ▶ Carefully unlatch and fold down the locking bail on the SFP+ transceiver module to eject the transceiver from the socket connector. RX4770 M5 Upgrade and Maintenance Manual...
  • Page 182 Expansion cards and backup units Figure 84: Removing the SFP+ transceiver module ▶ Pull the SFP+ transceiver module out of its socket connector. ▶ Attach the protective cap to the SFP+ transceiver module. Place the removed SFP+ transceiver module in an antistatic bag or other protective environment.

  • Page 183: Ocp (Open Compute Project) Modules

    Expansion cards and backup units OCP (Open Compute Project) modules 9.5.1 Position of the OCP modules Figure 85: Slot for OCP modules Some OCP modules can be equipped with SFP modules, see "Handling SFP+ transceiver modules" on page 174. Figure 86: Position of the OCP module at the rear side OCP module RX4770 M5 Upgrade and Maintenance Manual...

  • Page 184: Installing An Ocp Module

    Expansion cards and backup units 9.5.2 Installing an OCP module Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: Phillips PH2 / (+) No. 2 screw driver (for housing cover) Preliminary steps ▶ "Shutting down the server" on page ▶ "Disconnecting the power cord"...

  • Page 185: Removing An Ocp Module

    Expansion cards and backup units Concluding steps ▶ Install riser module 3/4, see "Installing the riser module 3/4 and 6/7" on page ▶ "Reassembling" on page ▶ "Connecting the power cord (AC PSU)" on page ▶ "Switching on the server" on page ▶...
  • Page 186 Expansion cards and backup units Removing the OCP module Figure 88: Removing the OCP module ▶ Pull the rivets using a forceps to remove the OCP module. ▶ Remove the OCP module. Concluding steps ▶ "Installing the OCP dummy cover" on page ▶...

  • Page 187: Replacing The Ocp Module

    Expansion cards and backup units 9.5.4 Replacing the OCP module Upgrade and Repair Unit Hardware: 5 minutes (URU) – Forceps Tools: – Phillips PH2 / (+) No. 2 screw driver (for housing cover) Four MAC addresses are stored on the system board. When replacing an OCP module by an OCP module with different number of ports (e.g.

  • Page 188: Installing Sfp+ Transceiver Modules To Ocp Modules (Optional)

    Expansion cards and backup units Installing the new OCP module ▶ Install the OCP module, see "Installing the OCP module" on page 184. Concluding steps ▶ Install the riser module 3/4, see "Installing the riser module 3/4 and 6/7" on page ▶...
  • Page 189 Expansion cards and backup units – Forceps Tools: – Phillips PH2 / (+) No. 2 screw driver (for housing cover) ® PLAN EM 2x 10 GB SFP+ OCP Interface Intel OCP X527-DA2 Figure 89: OCP module with 2 slots ▶ Install the SFP+transceiver modules, see "Installing SFP+ transceiver modules"...

  • Page 190: Expansion Cards And Riser Cards

    Expansion cards and backup units ® PLAN EM 4x 10 GB SFP+ OCP Interface Intel OCP X527-DA2 Figure 90: OCP module with 4 slots ▶ Install the SFP+ transceiver modules, see "Installing SFP+ transceiver modules" on page 174. ▶ Install the OCP modules, see "Installing an OCP module"...
  • Page 191 Expansion cards and backup units Preliminary steps ▶ "Suspending BitLocker functionality" on page ▶ "Shutting down the server" on page ▶ "Disconnecting the power cord" on page ▶ "Getting access to the component" on page ▶ For Slot 3, 4, 5, 6 and 7: Remove the corresponding riser module, see "Handling riser modules"...
  • Page 192 Expansion cards and backup units Installing the expansion card ▶ Remove the expansion card from its protective packaging. For more instructions regarding controller settings, see the accompanying documentation. ▶ If applicable, install a slot bracket to the expansion card, see "Installing a slot bracket"...
  • Page 193 Expansion cards and backup units Example: PRAID EP5xxi Figure 93: Connecting cables - PRAID EP5xxi ▶ If applicable, connect the corresponding FBU cable (1) to the PRAID EP5xxi. ▶ Connect the HDD LED cable (2) to the PRAID EP5xxi. RX4770 M5 Upgrade and Maintenance Manual...
  • Page 194 Expansion cards and backup units Figure 94: Connecting the PRAID EP5xxi ▶ Connect the corresponding SAS cable to the PRAID EP5xxi (see circle). ▶ If applicable, connect the FBU cable to the FBU. ▶ Connect the HDD LED cable (see close-up) to connector "HDD LED" on the bottom system board.
  • Page 195 Expansion cards and backup units Example: PRAID EP540e (option) Figure 95: Connecting cables - PRAID EP540e ▶ Connect the corresponding FBU cable (1) to the PRAID EP540e. ▶ Connect the HDD LED cable (2) to the PRAID EP540e. RX4770 M5 Upgrade and Maintenance Manual...
  • Page 196 Expansion cards and backup units Figure 96: Connecting the PRAID EP540e ▶ Connect the HDD LED cable to the bottom system board connector (see circle). Upgrade and Maintenance Manual RX4770 M5...
  • Page 197 Expansion cards and backup units Figure 97: Connecting the PRAID EP540e via LED cable ▶ Two EP540e RAID controllers connected with one HDD LED cable. RX4770 M5 Upgrade and Maintenance Manual...
  • Page 198 Expansion cards and backup units Example: SAS CP500i RAID controller Figure 98: Connecting cables - SAS CP5xxi ▶ Connect the following cables: 1 If applicable, HDD LED cable 2 SAS cable Upgrade and Maintenance Manual RX4770 M5...
  • Page 199 Expansion cards and backup units Figure 99: Installing the SAS CP500i RAID controller ▶ Connect the HDD LED cable to the connector "HDD LED" on the system board as shown (see close-up) For the cable plan, see "Appendix B" on page 435.

  • Page 200: Installing An Infiniband Connectx6 (Hdr 200 Gb) Controller (Optional)

    Expansion cards and backup units 9.7.2 Installing an Infiniband ConnectX6 (HDR 200 GB) controller (optional) Upgrade and Repair Unit Hardware: 10 minutes (URU) Tools: Phillips PH2 / (+) No. 2 screw driver Preliminary steps ▶ "Suspending BitLocker functionality" on page ▶...
  • Page 201 Expansion cards and backup units ▶ Connect the white cable (1) to the two Infiniband ConnectX6 controllers (2). Figure 101: Infiniband ConnectX6 - connecting the white cable ▶ Press down the clip of the white cable to fix the cable on the controller. RX4770 M5 Upgrade and Maintenance Manual...
  • Page 202 Expansion cards and backup units Figure 102: Infiniband ConnectX6 - fixing the white cable ▶ The cable clip is pressed down. Upgrade and Maintenance Manual RX4770 M5...
  • Page 203 Expansion cards and backup units Figure 103: Infiniband ConnectX6 - connecting the black cable ▶ Connect the black cable (1) to the two Infiniband ConnectX6 controllers (2). RX4770 M5 Upgrade and Maintenance Manual...
  • Page 204 Expansion cards and backup units Figure 104: Infiniband ConnectX6 - fixing the black cable ▶ Press down the clip of the black cable on the controller. Upgrade and Maintenance Manual RX4770 M5...
  • Page 205 Expansion cards and backup units Figure 105: Infiniband ConnectX6 - black and white cable connected ▶ The black cable and the white cable are connected to the two Infiniband ConnectX6 controllers. RX4770 M5 Upgrade and Maintenance Manual...
  • Page 206 Expansion cards and backup units Infiniband ConnectX6 controller connection slot 1 / slot 5 or slot 4 / slot 7 Figure 106: Infiniband ConnectX6 - slots ▶ Infiniband ConnectX6 controller one set is installed in slot 1 (CPU 1) (1) and slot 5 (CPU 2) (2).
  • Page 207 Expansion cards and backup units Figure 107: Infiniband ConnectX6 - slots ▶ Infiniband ConnectX6 controller one set is installed in slot 7(CPU 3) (3) and slot 4 (CPU 4) (4). RX4770 M5 Upgrade and Maintenance Manual...
  • Page 208 Expansion cards and backup units Infiniband ConnectX6 controller connection slot 1 / slot 5 and slot 4 / slot Figure 108: Infiniband ConnectX6 - slots Figure 109: Infiniband ConnectX6 - slots Upgrade and Maintenance Manual RX4770 M5...

  • Page 209: Removing An Expansion Card

    Expansion cards and backup units ▶ Infiniband ConnectX6 controller two sets are in total installed in: slot 1 (CPU 1) (1) / slot 5 (CPU 2) (2) slot 7 (CPU 3) (3) / slot 4 (CPU 4) (4) Concluding steps ▶...

  • Page 210: Replacing An Expansion Card

    Expansion cards and backup units Figure 110: Removing the expansion card - example: riser module 3/4 ▶ Carefully remove the expansion card from its slot. ▶ Install a slot bracket in the unused PCI slot, see "Installing a slot bracket" on page 172.
  • Page 211 Expansion cards and backup units Tools: Phillips PH2 / (+) No. 2 screw driver Note on network settings recovery When replacing network controllers, network configuration settings in the OS will be lost and replaced by default values. This applies to all static IP address and LAN teaming configurations.
  • Page 212 Expansion cards and backup units Installing the new expansion card ▶ If applicable, install the slot bracket, see "Installing a slot bracket" on page 172. ▶ Install the expansion card, see "Installing the expansion card" on page 192. Concluding steps ▶...

  • Page 213: Replacing A Riser Card

    Expansion cards and backup units 9.7.5 Replacing a riser card Field Replaceable Unit Hardware: 5 minutes (FRU) – Phillips PH1 / (+) No. 1 screw driver Tools: – Phillips PH2 / (+) No. 2 screw driver (for housing cover) Preliminary steps ▶...
  • Page 214 Expansion cards and backup units Figure 111: Removing the riser card - example: riser module 3/4 ▶ Remove the two screws from the upper side (see circles). ▶ Only for riser module 3/4 and 6/7: Remove the screw from the rear side (see close up).
  • Page 215 Expansion cards and backup units Installing the new riser card Figure 112: Installing the riser card - example: riser module 3/4 ▶ Install the new riser card on the riser module so that the three studs on the riser holder floor align with the screw holes of the riser card. Riser module 3/4 and 6/7 use the same riser card model.

  • Page 216: Installing A Tfm

    Expansion cards and backup units Concluding steps ▶ Install the corresponding riser module, see "Handling riser modules" on page ▶ "Reassembling" on page ▶ Connect all external cables to the replaced expansion cards. ▶ "Connecting the power cord (AC PSU)" on page ▶...
  • Page 217 Expansion cards and backup units Figure 113: Installing the TFM (A) ▶ If this is the first time installing a TFM: first fit the two spacer bolts on the RAID controller. RX4770 M5 Upgrade and Maintenance Manual...
  • Page 218 Expansion cards and backup units Figure 114: Installing the TFM (B) ▶ Fasten the TFM to the RAID controller with the two screws from the TFM kit. Upgrade and Maintenance Manual RX4770 M5...

  • Page 219: Removing A Tfm

    Expansion cards and backup units Figure 115: Connecting the FBU cable ▶ Connect the FBU cable to the TFM. ▶ Install the expansion card, see "Installing the expansion card" on page 192. Concluding steps ▶ "Reassembling" on page ▶ "Connecting the power cord (AC PSU)" on page ▶...
  • Page 220 Expansion cards and backup units Preliminary steps ▶ "Shutting down the server" on page ▶ "Disconnecting the power cord" on page ▶ "Getting access to the component" on page Removing the TFM ▶ Remove the expansion card with the TFM installed, see "Removing the expansion card"...
  • Page 221 Expansion cards and backup units Figure 117: Removing the TFM ▶ Remove the two screws (1). ▶ Remove the TFM (2). Note for replacing the TFM: The two spacer bolts can remain on the RAID controller. Concluding steps ▶ "Reassembling" on page ▶...

  • Page 222: Replacing A Tfm

    Expansion cards and backup units 9.7.8 Replacing a TFM Upgrade and Repair Unit Hardware: 10 minutes (URU) Tools: Phillips PH1 / (+) No. 1 screw driver Preliminary steps ▶ "Locating the defective server" on page ▶ "Shutting down the server" on page ▶...

  • Page 223: Installing An Fbu

    Expansion cards and backup units Figure 118: Example FBU for PRAID EP4x0i Figure 119: Example FBU345 for PRAID EP5x0i 9.8.2 Installing an FBU Upgrade and Repair Unit Hardware: 15 minutes (URU) RX4770 M5 Upgrade and Maintenance Manual...
  • Page 224 Expansion cards and backup units Phillips PH1 / (+) No. 1 screw driver Tools: Phillips PH2 / (+) No. 2 screw driver (for housing cover) Preliminary steps ▶ "Shutting down the server" on page ▶ "Disconnecting the power cord" on page ▶...
  • Page 225 Expansion cards and backup units Preparing the FBU Figure 120: Installing the FBU in the holder (A) ▶ At a slight angle, fit the FBU under both retaining brackets of the holder. ▶ Push in the FBU until it locks in place. RX4770 M5 Upgrade and Maintenance Manual...
  • Page 226 Expansion cards and backup units Figure 121: Installing the FBU in the holder (B) ▶ Ensure that the FBU is properly seated in the holder as shown. Figure 122: Connecting the FBU cable to the FBU Upgrade and Maintenance Manual RX4770 M5...
  • Page 227 Expansion cards and backup units ▶ Connect the cable end on the FBU to the FBU cable as shown. Removing the FBU carrier ▶ If necessary, remove all FBU cables from the existing RAID controllers. Figure 123: Releasing the FBU carrier ▶...
  • Page 228 Expansion cards and backup units Figure 124: Removing the FBU carrier ▶ Push the FBU carrier from inside out of the chassis (see arrow). Installing the FBU Figure 125: FBU mounting order Upgrade and Maintenance Manual RX4770 M5...
  • Page 229 Expansion cards and backup units The first FBU needs to be installed on 1, the second on 2 and the third on 3. Figure 126: Installing the FBU (A) ▶ Place the FBU holder near the FBU installing position on the FBU module (see circles).
  • Page 230 Expansion cards and backup units Figure 127: Installing the FBU (B) ▶ Push the FBU holder in direction of the arrow until the FBU stopped. ▶ Ensure that the locking handle on the holder properly snaps in place (see circle). Upgrade and Maintenance Manual RX4770 M5...
  • Page 231 Expansion cards and backup units Installing the FBU carrier Figure 128: Installing the FBU carrier ▶ Push the FBU carrier into the chassis with all FBU cables (see arrow). RX4770 M5 Upgrade and Maintenance Manual...
  • Page 232 Expansion cards and backup units Figure 129: Securing the FBU carrier ▶ Secure the FBU carrier with the locking lever on the right side in the direction of the arrow. For one to two FBU configuration: Run the FBU cable over the top system board.

  • Page 233: Removing An Fbu

    Expansion cards and backup units ▶ "Installing the fan cage" on page ▶ Install the air duct on the top system board, see "Installing the CPU air duct" on page ▶ "Reassembling" on page ▶ "Connecting the power cord (AC PSU)" on page ▶...
  • Page 234 Expansion cards and backup units Removing the FBU with the holder Figure 130: Removing the FBU with the holder ▶ Lift up the green locking handle on the holder (see circle) while sliding the holder in direction of the arrow as far as it will go. ▶...
  • Page 235 Expansion cards and backup units Disconnecting the FBU cable from the FBU Figure 131: Disconnecting the FBU cable from the FBU ▶ Disconnect the FBU cable from the FBU. RX4770 M5 Upgrade and Maintenance Manual...
  • Page 236 Expansion cards and backup units Removing the FBU from the holder Figure 132: Removing the FBU from the holder ▶ Pull the FBU at a slight angle out of the holder. Concluding steps ▶ "Installing the FBU carrier" on page 231.

  • Page 237: Replacing An Fbu

    Expansion cards and backup units 9.8.4 Replacing an FBU Upgrade and Repair Unit Hardware: 15 minutes (URU) Tools: Phillips PH2 / (+) No. 2 screw driver (for housing cover) CAUTION ▶ Dispose of used battery properly. Keep away from children. ▶...
  • Page 238 Expansion cards and backup units Concluding steps ▶ "Installing the FBU carrier" on page 231. ▶ Connect the FBU adapter cable to the TFM, see "Installing the new TFM" on page 222. ▶ Install the air duct on the top system board, see "Installing the CPU air duct"...

  • Page 239: Main Memory

    Main memory 10.1 Safety notes CAUTION ▶ Before removing several memory modules, make sure that all memory modules can be reinstalled into their original slots. Otherwise, data may be lost. ▶ Do not install unsupported third party memory modules. For more information on supported memory modules, see "Basic information"...

  • Page 240: Basic Information

    Main memory 10.2 Basic information 10.2.1 Slots and features Slimline6 CPU 2 DIMM 1J CPU 2 DIMM 2J PUMP2 CPU 2 DIMM 1H FAN 11/12 SYS CPU 2 DIMM 2H Expander PWR CPU 2 DIMM 1G CPU 2 DIMM 2G Slimline5 FAN 9/10 SYS CPU 2...
  • Page 241 Main memory CPU 3 DIMM 1Q CPU 3 DIMM 2Q CPU 3 DIMM 1P Slimline4 CPU 3 DIMM 2P CPU 3 DIMM 1N CPU 3 DIMM 2N CPU 3 Slimline3 PUMP3 CPU 3 DIMM 2R CPU 3 DIMM 1R CPU 3 DIMM 2S CPU 3 DIMM 1S CPU 3 DIMM 2T CPU 3 DIMM 1T...

  • Page 242: Memory Population Conditions

    – Maximum 6,144 GB per system using RDIMM 3DS technology with 128 GB per module For system relevant information, see the hardware configurator of your server available online at the following address: https://ts.fujitsu.com/products/standard_servers/index.htm For Japan: https://www.fujitsu.com/jp/products/computing/servers/primergy/ In case of dealing with memory modules in a liquid cooling configuration, see chapter "Liquid cooling (LC)"...

  • Page 243: Modes Of Operation

    Main memory ● If DIMMs with different ranks are installed on one CPU socket, follow memory module population order. ● When single-rank, dual-rank and quad-rank DIMMs are populated for 2DPC, always populate the higher number rank DIMM first (starting from the farthest slot), for example, first quad-rank, then dual-rank, and last single- rank DIMM.
  • Page 244 Main memory Upgrade and Maintenance Manual RX4770 M5...
  • Page 245 Main memory Independent Channel mode with identical DIMMs - 4 CPUs populated RX4770 M5 Upgrade and Maintenance Manual...
  • Page 246 Main memory Independent Channel mode with different DIMMs - 2 CPUs populated CPU1 CPU2 ctrl. iMC1 iMC0 iMC1 iMC0 channel F M (F) L (E) K (D) G (A) H (B) J (C) socket #DIMM 2 CPUs populated (1/1) (2/2) (3/3) (4/4) (6/4)

  • Page 247: Mirrored Channel Mode

    Main memory Independent Channel mode with different DIMMs - 4 CPUs populated 10.2.3.2 Mirrored Channel mode – As a result of the mirroring, the total physical memory available to the system is half of what is populated. – Same numbers mean identical modules (capacity, rank). –...
  • Page 248 Main memory Mirrored Channel mode - 2 CPUs populated CPU1 CPU2 ctrl. iMC1 iMC0 iMC1 iMC0 channel F M (F) L (E) K (D) G (A) H (B) J (C) socket #DIMM 2 CPUs populated (2/2) (3/2) (3/3) (4/3) (4/4) (6/3) (6/4) (8/3)

  • Page 249: Rank Sparing Mode

    Main memory Mirrored Channel mode - 4 CPUs populated 10.2.3.3 Rank Sparing mode Single-rank/dual-rank RDIMM modules - 2 CPUs populated (if all modules have the same capacity) RX4770 M5 Upgrade and Maintenance Manual...
  • Page 250 Main memory Single-rank/dual-rank RDIMM modules - 4 CPUs populated (if all modules have the same capacity) Single-rank/dual-rank RDIMM modules - 2 CPUs populated (if all modules have different capacity) 2 CPUs populated (if all modules are same capacity) CPU 1 CPU2 channel DIMM...
  • Page 251 Main memory Single-rank/dual-rank RDIMM modules - 4 CPUs populated (if all modules have different capacity) – Configurations are defined so that the waste for spare-memory is minimized; performance is not prioritized, in other words channels will be filled with two modules before populating new channel.

  • Page 252: Dcpmm (Data Center Persistent Memory - Former Code Name Aep)

    Main memory 10.3 DCPMM (Data Center Persistent Memory - former code name AEP) 10.3.1 DCPMM Features (AEP Features) ● The DCPMM modules are displayed as "NVM / LRDIMM", according to the JEDEC specification. This occurs for example with the iRMC web interface, when SPD data are retrieved.
  • Page 253 Main memory ● 2LM and 1LM configuration rules are slightly different. Memory Mode (2LM) – In "Memory" Mode Apache Pass is configured as Volatile Memory. – In this mode DDR4 DIMMs act as "write back" cache to the Apache Pass on the DIMM channel within the same memory controller only.

  • Page 254: Ddr4 And Aep Population Rules

    Main memory "Storage over App direct" Mode – Operates in blocks like SSD/HDD – NVDIMM driver required – Device can be configured as bootable. 10.3.2 DDR4 and AEP population rules All modes – Max 1 AEP per channel – On Cascade Lake CPU, populate AEP on IMC0 before IMC1 –...
  • Page 255 Main memory Symmetric Mode CPU1/2/3/4 iMC1 iMC0 channel (CPU1) (DDR4/DCPMM) channel (CPU2) (DDR4/DCPMM) channel (CPU3) (DDR4/DCPMM) channel (CPU4) (DDR4/DCPMM) 2-2-2 (6/6) DDR4 DCPMM DDR4 DCPMM DDR4 DCPMM DCPMM DDR4 DCPMM DDR4 DCPMM DDR4 2-2-1 (6/4) DDR4 DDR4 DCPMM DDR4 DCPMM DCPMM DDR4 DCPMM...
  • Page 256 Main memory Tested and released DDR4 and DCPMM configurations CPU1/2/3/4 iMC1 iMC0 Channel Ratio Population (DDR4:DCPMM) (CPU1) Mode (CPU2) (CPU3) (CPU4) 2-2-2 (6/6) 1:8,0 2-2-2 (6/6) 1:4,0 2-2-2 (6/6) 1:8,0 2-2-2 (6/6) 1:4,0 2-2-2 (6/6) 1:8,0 2-1-1 (6/2) 1:1,3 2-1-1 (6/2) 1:0,7 2-1-1 (6/2) 1:2,7...

  • Page 257: Installing Memory Modules

    Check if the NVM/LRDIMM firmware is released for your BIOS version. The released combinations of the firmware and the BIOS version are available from the Fujitsu support internet pages at: https://ts.fujitsu.com/support/. ▶ Select your PRIMERGY system and open the BIOS tab. In the BIOS tab you can find the released combinations of the NVM/LRDIMM firmware and the BIOS version in the BIOS release note.
  • Page 258 Main memory https://www.fujitsu.com/jp/products/computing/servers/primergy/ ▶ Click 「ダウンロード」. ▶ Click 「ダウンロード検索」. ▶ Click on your PRIMERGY system to select it. ▶ Select 「ファームウェア」 and click「検索開始」. In the next screen, you can find BIOS. For memory slots from A to M valid for the bottom system board.
  • Page 259 Main memory ▶ "Removing the top system board holder" on page ▶ "Handling the top system board holder" on page ▶ Remove the air duct from the bottom system board, see "Removing the CPU air duct" on page For memory slots from N to Z valid for the top system board. ▶...
  • Page 260 Main memory Figure 138: Installing a memory module ▶ Align the notch on the bottom of the module with the crossbar in the slot. ▶ Press down on the memory module until the securing clips snap into the cutouts at each end of the module. Figure 139: Correct position of securing clips To improve the contact of the memory module perform the following steps:...
  • Page 261 Main memory ▶ Eject the memory module again by pressing out the securing clips at each end of the memory slot. ▶ Press down on the memory module until the securing clips snap into the cutouts at each end of the module. ▶...

  • Page 262: Removing Memory Modules

    Main memory The DCPMM (NVM/LRDIMM) operation mode can be configured in the BIOS Setup. For more information, see the corresponding BIOS manual. 10.5 Removing memory modules For memory slots from A to M valid for the bottom system board. Field Replaceable Unit Hardware: 20 minutes (FRU) Tools:...
  • Page 263 Main memory ▶ Remove the air duct from the top system board. see "Removing the CPU air duct" on page ▶ "Removing the fan cage" on page ▶ "Removing the riser module 3/4 and 6/7" on page ▶ "Removing the top system board holder" on page ▶...

  • Page 264: Replacing Memory Modules

    Main memory ▶ Remove the ejected memory module. ▶ If applicable, install a dummy module. Concluding steps For memory slots from A to M valid for the bottom system board. ▶ Install the air duct on the bottom system board, see "Installing the CPU air duct"...
  • Page 265 Main memory Field Replaceable Unit Hardware: 20 minutes (FRU) Tools: Phillips PH2 / (+) No. 2 screw driver (for housing cover) For memory slots from N to Z valid for the top system board. Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: Phillips PH2 / (+) No.
  • Page 266 Main memory ▶ "Removing the server from the rack" on page ▶ "Getting access to the component" on page For memory slots from N to Z valid for the top system board. ▶ "Suspending BitLocker functionality" on page ▶ "Shutting down the server" on page ▶...
  • Page 267 Main memory ▶ "Switching on the server" on page ▶ "Resuming BitLocker functionality" on page 108. ▶ "Resetting the error status after replacing memory modules or CPU" on page ▶ "Enabling replaced components in the BIOS" on page 102. For memory slots from N to Z valid for the top system board. ▶...
  • Page 268 Main memory Upgrade and Maintenance Manual RX4770 M5...

  • Page 269: Processor (Cpu)

    Processor (CPU) 11.1 Safety notes CAUTION ▶ Do not install unsupported CPUs. For more information on supported CPUs, see "Basic information" on page 270. ▶ Circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity. Always discharge static build-up (e.g.

  • Page 270: Basic Information

    Processor (CPU) 11.2 Basic information Slimline6 CPU 2 DIMM 1J CPU 2 DIMM 2J PUMP2 CPU 2 DIMM 1H FAN 11/12 SYS CPU 2 DIMM 2H Expander PWR CPU 2 DIMM 1G CPU 2 DIMM 2G Slimline5 FAN 9/10 SYS CPU 2 Expander I2C CPU 2 DIMM 2K...
  • Page 271 Processor (CPU) CPU 3 DIMM 1Q CPU 3 DIMM 2Q CPU 3 DIMM 1P Slimline4 CPU 3 DIMM 2P CPU 3 DIMM 1N CPU 3 DIMM 2N CPU 3 Slimline3 PUMP3 CPU 3 DIMM 2R CPU 3 DIMM 1R CPU 3 DIMM 2S CPU 3 DIMM 1S CPU 3 DIMM 2T CPU 3 DIMM 1T...

  • Page 272: Upgrading To 4 Cpu Configuration

    Processor (CPU) – Both CPUs must be of the same type For system relevant information, see the hardware configurator of your server available online at the following address: https://ts.fujitsu.com/products/standard_servers/index.htm For Japan: https://www.fujitsu.com/jp/products/computing/servers/primergy/ 11.3 Upgrading to 4 CPU configuration Upgrade and Repair Unit...
  • Page 273 Processor (CPU) ▶ "Getting access to the component" on page ▶ Remove the air duct from the top system board, see "Removing the CPU air duct" on page Removing the socket cover Figure 144: Removing the socket cover ▶ Remove the socket cover and save it for future use. RX4770 M5 Upgrade and Maintenance Manual...
  • Page 274 Processor (CPU) Installing the CPU CAUTION When replacing a system board ▶ Use a magnifying glass (recommended) to inspect the socket spring contacts for damages from different angles. Do not use the spare system board if any irregularities are visible. Possible damages: –...
  • Page 275 Processor (CPU) Installing the heat sink Figure 146: Removing the protective cover ▶ If applicable, remove the protective cover from the heat sink. ▶ If using a heat sink again, clean residual thermal paste from the heat sink surface using a lint-free cloth. For apply new thermal paste on the heat sink, "Applying the thermal paste to the CPU surface"...
  • Page 276 Processor (CPU) Figure 147: Installing the CPU frame on the heat sink (A) ▶ Position the CPU frame on the heat sink. Ensure that the triangle marks on heat sink and on CPU frame are on the same edge (see circles). CPU H/S top side: the arrow marks the number 1 screw location.
  • Page 277 Processor (CPU) Figure 148: Installing the CPU frame (B) ▶ Press down the CPU frame (see arrows). The frame must click into place (see circles). Take care of the right position. There is only one position which fits. RX4770 M5 Upgrade and Maintenance Manual...
  • Page 278 Processor (CPU) Figure 149: Position pins Thin pin Thick pin Empty CPU socket Figure 150: Installing the heat sink Upgrade and Maintenance Manual RX4770 M5...
  • Page 279 Processor (CPU) Figure 151: Position of the CPUs with heat sink From a front view the CPUs with heat sink have the same position. This position is the same on bottom and top system board. ▶ Carefully align the heat sink with the CPU socket. Take care of the pins.
  • Page 280 Processor (CPU) Upgrading the main memory ▶ Select an adequate memory configuration for "2 CPUs populated", see "Basic information" on page 240. ▶ Install memory modules, see "Installing a memory module" on page 259. At least you need to install one DIMM memory module per CPU as minimum configuration.

  • Page 281: Replacing A Cpu Or Heat Sink

    Processor (CPU) 11.4 Replacing a CPU or heat sink Field Replaceable Unit Hardware: 15 minutes (FRU) Software: 5 minutes Tools: Phillips PH2 / (+) No. 2 screw driver CAUTION CPUs are extremely sensitive to electrostatic discharge and therefore must always be handled with care. ▶...
  • Page 282 Processor (CPU) For CPU 3 and 4 (top system board) ▶ "Suspending BitLocker functionality" on page ▶ "Shutting down the server" on page ▶ "Disconnecting the power cord" on page ▶ "Getting access to the component" on page ▶ Remove the air duct from the top system board, see "Removing the CPU air duct"...
  • Page 283 Processor (CPU) ▶ Loosen the captive screws (see circles) following the sequence described below and using a PH2 screwdriver: CAUTION ▶ Please do not use an electric screwdriver. CAUTION The washer on the heat sink mounting screw can be damaged. ▶...
  • Page 284 Processor (CPU) Removing the CPU Figure 153: Removing the CPU frame ▶ Release the four hooks (see circles). ▶ Carefully twist the CPU back and forth to detach the CPU frame from the heat sink (see arrows). This may be necessary due to the adhesive quality of the thermal paste located between the heat sink and CPU.
  • Page 285 Processor (CPU) Figure 154: Removing the CPU ▶ Press the two noses in the direction of the arrows (1) and remove the CPU from the CPU frame (2). ▶ Clean residual thermal paste from the CPU surface using a lint-free cloth and store the CPU in a save place.
  • Page 286 Processor (CPU) If the CPU upgrade or replacement kit contains a new heat sink, a thin layer of thermal compound has already been pre-applied to its lower surface. In this case, it isn’t necessary to apply thermal paste to the CPU surface.
  • Page 287 Processor (CPU) Figure 156: Applying the thermal paste ▶ Apply a small point-shaped amount of thermal paste (1.0 gram, see description above) to the center of the CPU surface as shown. CAUTION ▶ Do not mix different types of thermal paste. Installing the CPU and heat sink ▶...
  • Page 288 Processor (CPU) ▶ "Installing the riser module 3/4 and 6/7" on page ▶ "Installing the fan cage" on page ▶ Install the air duct on the top system board, see "Installing the CPU air duct" on page ▶ "Reassembling" on page ▶...
  • Page 289 Processor (CPU) ▶ "Resuming BitLocker functionality" on page 108. RX4770 M5 Upgrade and Maintenance Manual...
  • Page 290 Processor (CPU) Upgrade and Maintenance Manual RX4770 M5...

  • Page 291: Accessible Drives

    Accessible drives 12.1 Optical disk drive (ODD) 12.1.1 Safety notes CAUTION ▶ Before installing an accessible drive, acquaint yourself with the drive's user documentation. ▶ When inserting an accessible drive into the server, ensure not to pinch or strain any connected cables. ▶...
  • Page 292 Accessible drives Figure 157: Position of the ODD bay Routing the ODD cables Figure 158: Routing the ODD cables The SATA ODD cable is run under the mini-SAS cables at the HDD backplane (1) and at the right inner side of the chassis (2). Upgrade and Maintenance Manual RX4770 M5...

  • Page 293: Installing The Odd

    Accessible drives Storing the ODD latch Figure 159: Storing ODD latch The ODD latch is fastened with two screws on the bottom plate of the ODD bay. ▶ Remove the two screws. ▶ Remove the ODD latch from its storing location. 12.1.3 Installing the ODD Upgrade and Repair Unit...
  • Page 294 Accessible drives ▶ "Disconnecting the power cord" on page ▶ "Getting access to the component" on page ▶ Remove the air duct from the top system board, see "Removing the CPU air duct" on page ▶ "Removing the fan cage" on page Removing the dummy cover Figure 160: Removing the dummy cover ▶...
  • Page 295 Accessible drives Figure 161: Installing the ODD latch on the ODD ▶ Fasten the ODD latch with two screws to the rear side of the ODD. Figure 162: Installing the ODD ▶ Push the ODD into the bay. ▶ Ensure that the ODD latch engages properly in its position. RX4770 M5 Upgrade and Maintenance Manual...
  • Page 296 Accessible drives Figure 163: Connecting the cables to the ODD ▶ Connect the SATA ODD cable to the ODD. The SATA ODD cable is pre-installed. Concluding steps ▶ "Installing the fan cage" on page ▶ Install the air duct on the top system board, see "Installing the CPU air duct"...

  • Page 297: Removing The Odd

    Accessible drives 12.1.4 Removing the ODD Field Replaceable Unit Hardware: 5 minutes (FRU) Tools: – Phillips PH1 / (+) No. 1 screw driver – Phillips PH2 / (+) No. 2 screw driver (for housing cover) Preliminary steps ▶ "Removing backup and optical disk media" on page ▶...
  • Page 298 Accessible drives Removing the ODD Figure 164: Disconnecting the cables from the ODD ▶ Disconnect the SATA ODD cable from the ODD. Figure 165: Removing the ODD Upgrade and Maintenance Manual RX4770 M5...
  • Page 299 Accessible drives ▶ Disengage the ODD latch. ▶ Pull the ODD out of the bay. Figure 166: Removing the ODD latch from the ODD ▶ Remove the two screws (see circles). ▶ Remove the ODD latch. ▶ If no new ODD will be installed, fasten the ODD latch with two screws to the bottom plate of the ODD bay, see "Storing the ODD latch".

  • Page 300: Replacing The Odd

    Accessible drives ▶ Push the ODD dummy cover inward until it engages at the right side. Concluding steps ▶ "Installing the fan cage" on page ▶ Install the air duct on the top system board, see "Installing the CPU air duct" on page ▶...
  • Page 301 Accessible drives ▶ "Removing the fan cage" on page Removing the defective ODD ▶ Remove the ODD, see "Removing the ODD" on page 297. Installing the new ODD ▶ Install the ODD, see "Installing the ODD" on page 293. Concluding steps ▶...
  • Page 302 Accessible drives Upgrade and Maintenance Manual RX4770 M5...

  • Page 303: Front Panel

    Front panel 13.1 Safety notes CAUTION ▶ When inserting the front panel module into the server, ensure not to pinch or strain any connected cables. ▶ Circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity. Always discharge static build-up (e.g.
  • Page 304 Front panel Tools: Phillips PH2 / (+) No. 2 screw driver Note on system information backup/restore The front panel (front panel module, front panel board or front panel on QRL) contains the Chassis ID EPROM that contains system information like server name and model, housing type, serial number and manufacturing data.
  • Page 305 Front panel ▶ If applicable, remove the RAID controller from PCIe slot 8, see "Removing an expansion card" on page 209. ▶ Remove the cables from the HDD backplane, see "Replacing the 16x 2.5- inch HDD backplane" on page 154. Removing the front panel module Figure 168: Disconnecting the cables ▶...
  • Page 306 Front panel Figure 169: Removing the screw ▶ Remove the screw to release the front panel (1). Figure 170: Removing the front panel – Pull the front panel module out of its bay until the holder and all cables are outside of the chassis.
  • Page 307 Front panel Figure 171: Installing the front panel module ▶ Push the front panel module with all cables in its bay. ▶ Fasten the front panel module with one screw (see Figure 170). Figure 172: Connecting cables RX4770 M5 Upgrade and Maintenance Manual...
  • Page 308 Front panel ▶ Connect the front panel cable (1) and the front USB cable (2) to the bottom system board. ▶ Connect the front VGA cable (3) to the bottom system board, see Figure 172. ▶ Connect the two mini-SAS cables to the bottom system board (see orange circles in Figure 172).
  • Page 309 Front panel ▶ "Installing the riser module" on page ▶ "Installing the riser module 3/4 and 6/7" on page ▶ Install the air duct on the top system board, see "Installing the CPU air duct" on page ▶ "Reassembling" on page ▶...
  • Page 310 Front panel Upgrade and Maintenance Manual RX4770 M5...

  • Page 311: System Board And Components

    System board and components 14.1 Safety notes CAUTION ▶ Devices and components inside the server remain hot after shutdown. After shutting down the server, wait for hot components to cool down before installing or removing internal options. ▶ Circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity.

  • Page 312: Cmos Battery

    System board and components ● iRMC microSD card The iRMC microSD card is necessary for using the embedded Lifecycle Management (eLCM) functionality of the iRMC. ● M.2 SSD The system board offers two M.2 slots (Key M) with support for 42 mm, 60 mm, 80 mm and 110 mm long M.2 SSDs.
  • Page 313 System board and components CAUTION ▶ The CMOS battery must be replaced with an identical battery or with a battery type recommended by the manufacturer. ▶ Keep lithium batteries away from children. ▶ Do not throw batteries into the trash can. Lithium batteries must be disposed of in accordance with local regulations concerning special waste.
  • Page 314 System board and components Replacing the defective CMOS battery Figure 174: Replacing the CMOS battery ▶ Press the locking spring into direction of the arrow (1), so that the CMOS battery jumps out of its socket. ▶ Remove the CMOS battery (2). CAUTION Sharp tools such as screw drivers might damage system board components in case of slipping.

  • Page 315: Trusted Platform Module (Tpm)

    System board and components ▶ "Verifying system information backup or restore" on page 92 14.4 Trusted Platform Module (TPM) 14.4.1 TPM kit Figure 175: TPM installation kit Special screw for TPM TPM spacer TPM bit insert for TPM special screw RX4770 M5 Upgrade and Maintenance Manual...

  • Page 316: Position Of The Tpm

    System board and components 14.4.2 Position of the TPM Figure 176: Position on the bottom system board 14.4.3 Installing the TPM Field Replaceable Unit Hardware: 5 minutes (FRU) Software: 5 minutes Tools: – Phillips PH2 / (+) No. 2 screw driver (for housing cover) –...
  • Page 317 System board and components ▶ "Getting access to the component" on page ▶ "Removing the riser module 3/4 and 6/7" on page Installing the TPM Figure 177: Position for the TPM spacer Figure 178: Inserting the TPM spacer on the system board ▶...
  • Page 318 System board and components Figure 179: TPM bit insert ▶ Attach the TPM bit insert or TPM module fixing tool (for Japan) to a bit screw driver. Figure 180: Installing the TPM ▶ Connect the TPM to the system board (1). ▶...

  • Page 319: Removing The Tpm

    System board and components Concluding steps ▶ "Installing the riser module 3/4 and 6/7" on page ▶ "Reassembling" on page ▶ "Connecting the power cord (AC PSU)" on page ▶ "Switching on the server" on page ▶ "Resuming BitLocker functionality" on page 108.
  • Page 320 System board and components Tools: – Phillips PH2 / (+) No. 2 screw driver (for housing cover) Removing the bottom system board: – Phillips PH2 / (+) No. 2 screw driver Removing the TPM: – Bit screw driver – flat nose pliers –...
  • Page 321 Decrypting the volume may be time-consuming. By decrypting the volume, all of the information stored on that computer is decrypted. For more information on how to disable BitLocker drive encryption, see the Microsoft Knowledge Base. See the Fujitsu web pages for more details. RX4770 M5...
  • Page 322 System board and components Disabling the TPM in the system board BIOS Proceed as follows: ▶ Switch on or restart your server. ▶ As soon as the startup screen appears, press the [F2] function key to enter the BIOS setup menu. ▶...
  • Page 323 System board and components ▶ Locate the slotted lower end of the TPM screw (1). ▶ Carefully loosen the TPM screw using a thin slotted screw driver (e.g. watchmaker's screw driver) or the dedicated TPM screw driver (Japan) (2). CAUTION ▶...

  • Page 324: Replacing The Tpm

    System board and components Concluding steps ▶ Install the bottom system board, see "Installing the new bottom system board" on page 365. ▶ Install the air duct on the bottom system board, see "Installing the CPU air duct" on page ▶...
  • Page 325 System board and components Tools: – Phillips PH2 / (+) No. 2 screw driver (for housing cover) Removing the bottom system board: – Phillips PH2 / (+) No. 2 screw driver Replacing the TPM: – Bit screw driver – TPM bit insert –...
  • Page 326 System board and components ▶ "Removing the fan cage" on page ▶ If applicable, remove the OCP module, see "Removing the OCP module" on page 186. ▶ "Removing the top system board holder" on page ▶ Remove the air duct from the bottom system board, see "Removing the CPU air duct"...

  • Page 327: Irmc Microsd Card

    System board and components ▶ Install all riser modules and the RAID card, see "Expansion cards and riser cards" on page 190. ▶ "Reassembling" on page ▶ "Installing the server in the rack" on page ▶ "Connecting the power cord (AC PSU)" on page ▶...
  • Page 328 System board and components ▶ "Getting access to the component" on page ▶ If applicable, remove the riser module 6/7, see "Removing the riser module 3/4 and 6/7" on page ▶ "Removing the riser module" on page Installing the iRMC microSD card Figure 183: iRMC microSD card Figure 184: Installing the iRMC microSD card ▶...

  • Page 329: Removing The Irmc Microsd Card

    System board and components Concluding steps ▶ "Installing the riser module" on page ▶ Install the riser module 6/7, see "Installing the riser module" on page ▶ "Reassembling" on page ▶ "Connecting the power cord (AC PSU)" on page ▶ "Switching on the server"...
  • Page 330 System board and components Removing the iRMC microSD card Figure 185: Removing the iRMC microSD card ▶ To eject the iRMC microSD card, gently push it in and then let go (1). ▶ Pull the iRMC microSD card straight out of its slot (2). CAUTION (not valid for Europe, Middle East, India and Africa) The iRMC microSD card contains customer information.

  • Page 331: Replacing The Irmc Microsd Card

    System board and components 14.5.4 Replacing the iRMC microSD card Upgrade and Repair Unit Hardware: 5 minutes (URU) – Phillips PH2 / (+) No. 2 screw driver (for housing cover) Tools: – a pair of side-cutting pliers Preliminary steps ▶ "Locating the defective server"...

  • Page 332: M.2 Ssd

    System board and components Concluding steps ▶ "Installing the riser module" on page ▶ Install the riser module 6/7, see "Installing the riser module" on page ▶ "Reassembling" on page ▶ "Connecting the power cord (AC PSU)" on page ▶ "Switching on the server"...
  • Page 333 System board and components Figure 187: Slots for M.2 SSDs on bottom system board M.2 slot 1 (80 mm and 110 mm) M.2 slot 2 (42 mm and 80 mm) ▶ Identify the physical location according to the following table. (SATA mode: AHCI) BIOS menu iRMC SEL...

  • Page 334: Installing The M.2 Ssd

    System board and components 14.6.2 Installing the M.2 SSD For M.2 SSD with 110 mm Upgrade and Repair Unit Hardware: 5 minutes (URU) Software: 15 minutes Tools: – Phillips PH2 / (+) No. 2 screw driver (for housing cover) – Phillips PH1 / (+) No. 1 screw driver –...
  • Page 335 System board and components ▶ "Removing the top system board holder" on page For M.2 SSD with 42 and 80 mm ▶ "Shutting down the server" on page ▶ "Disconnecting the power cord" on page ▶ "Getting access to the component" on page ▶...
  • Page 336 System board and components Figure 188: Installing the M.2 SSD ▶ With the label facing up, insert the M.2 SSD into the M.2 slot at a slight angle. Figure 189: Fastening the M.2 SSD ▶ Fasten the M.2 SSD with the screw (see circle). Concluding steps For M.2 SSD with 110 mm ▶...
  • Page 337 System board and components ▶ "Installing the fan cage" on page ▶ Install the air duct on the top system board, see "Installing the CPU air duct" on page ▶ "Reassembling" on page ▶ "Connecting the power cord (AC PSU)" on page ▶...

  • Page 338: Removing The M.2 Ssd

    For Japan In order to setup the ESXi, see the corresponding version of the "VMware vSphere Software Description" from the following URL and reinstall ESXi to the M.2 SSD. https://jp.fujitsu.com/platform/server/primergy/software/vmware/manual/ 14.6.3 Removing the M.2 SSD For M.2 SSD with 110 mm...
  • Page 339 System board and components Preliminary steps For M.2 SSD with 110 mm ▶ "Shutting down the server" on page ▶ "Disconnecting the power cord" on page ▶ "Removing the server from the rack" on page ▶ "Getting access to the component" on page ▶...
  • Page 340 System board and components Removing the M.2 SSD Figure 190: Removing the M.2 SSD (A) ▶ Remove the screw (see circle). Figure 191: Removing the M.2 SSD (B) ▶ Pull the M.2 SSD out of its slot. If no new M.2 SSD will be installed: ▶...

  • Page 341: Replacing The M.2 Ssd

    System board and components Concluding steps For M.2 SSD with 110 mm ▶ "Installing the top system board holder" on page ▶ If applicable, "Installing the riser module" on page ▶ "Installing the riser module 3/4 and 6/7" on page ▶...
  • Page 342 System board and components For M.2 SSD with 42 and 80 mm Upgrade and Repair Unit Hardware: 5 minutes (URU) Software: 15 minutes Tools: – Phillips PH2 / (+) No. 2 screw driver (for housing cover) – Phillips PH1 / (+) No. 1 screw driver –...
  • Page 343 System board and components ▶ "Disconnecting the power cord" on page ▶ "Getting access to the component" on page ▶ "Removing the riser module 3/4 and 6/7" on page ▶ If an expansion card is installed in slot 5, see "Removing the riser module"...

  • Page 344: Dual Microsd 64Gb Enterprise

    System board and components ▶ "Reassembling" on page ▶ "Connecting the power cord (AC PSU)" on page ▶ "Switching on the server" on page Software configuration To install the ESXi to the Dual microSD 64GB Enterprise, see "Software configuration" on page 337.
  • Page 345 System board and components Installing the Dual microSD 64GB Enterprise Figure 192: Connecting the cable to the Dual microSD 64GB Enterprise ▶ Connect the cable to connector "CON2" on the Dual microSD 64GB Enterprise. Figure 193: Installing the microSD card ▶...
  • Page 346 System board and components Figure 194: Installing the Dual microSD 64GB Enterprise ▶ Install the Dual microSD 64GB Enterprise into the connector "Internal USB 3.0" on the bottom system board (1). ▶ Connect the cable to the connector "ROC" on the bottom system board (2, see also "Internal connectors of the bottom system board"...

  • Page 347: Removing The Dual Microsd 64Gb Enterprise

    In order to setup the ESXi, see the corresponding version of the "VMware vSphere Software Description" from the following URL and reinstall ESXi to the Dual microSD 64GB Enterprise. https://jp.fujitsu.com/platform/server/primergy/software/vmware/manual/ 14.7.3 Removing the Dual microSD 64GB Enterprise Upgrade and Repair Unit...
  • Page 348 System board and components Tools: Phillips PH2 / (+) No. 2 screw driver (for housing cover) Preliminary steps ▶ "Shutting down the server" on page ▶ "Disconnecting the power cord" on page ▶ "Getting access to the component" on page ▶...

  • Page 349: Replacing The Dual Microsd 64Gb Enterprise

    System board and components Concluding steps ▶ Install the riser module 3/4, see "Installing the riser module 3/4 and 6/7" on page ▶ "Reassembling" on page ▶ "Connecting the power cord (AC PSU)" on page ▶ "Switching on the server" on page 14.7.4 Replacing the Dual microSD 64GB Enterprise Upgrade and Repair Unit...
  • Page 350 System board and components Replacing the Dual microSD 64GB Enterprise ▶ Remove the defective Dual microSD 64GB Enterprise, see "Removing the Dual microSD 64GB Enterprise" on page 347. ▶ Remove both microSD cards from the defective Dual microSD 64GB Enterprise. Proceed as described in the following: Figure 196: Removing the microSD card ▶...

  • Page 351: Replacing The Microsd Card

    System board and components ▶ Install the new Dual microSD 64GB Enterprise, see "Installing the Dual microSD 64GB Enterprise" on page 344. Concluding steps ▶ Install the riser module 3/4, see "Installing the riser module 3/4 and 6/7" on page ▶...
  • Page 352 System board and components Replacing the microSD card ▶ Remove the Dual microSD 64GB Enterprise, see "Removing the Dual microSD 64GB Enterprise" on page 347. ▶ Remove the defective microSD card from the Dual microSD 64GB Enterprise. Proceed as described in the following: ▶...

  • Page 353: System Board

    System board and components 14.8 System board 14.8.1 Replacing the top system board Field Replaceable Unit Hardware: 25 minutes (FRU) Tools: Replacing the top system board: – Phillips PH2 / (+) No. 2 screw driver – Magnifying glass for inspecting CPU socket springs (recommended) Note on BIOS settings recovery For replacing the system board, the BIOS has an automatic restore...
  • Page 354 System board and components ▶ "Disconnecting the power cord" on page ▶ If necessary, remove all external cables from the expansion card. ▶ "Removing the server from the rack" on page ▶ "Getting access to the component" on page ▶ Remove the air duct from the top system board, see "Removing the CPU air duct"...
  • Page 355 System board and components Removing the defective top system board – Remove the heat sink with the CPU from the defective top system board, "Removing the heat sink" on page 282. Figure 198: Removing the top system board locking device ▶...
  • Page 356 System board and components Figure 199: Removing the top system board ▶ Turn the top system board back to the top and remove the seven screws and the green knob (1) from the top system board. ▶ Use both hands to lift the top system board carefully out of the holder (2). ▶...
  • Page 357 System board and components Figure 200: Installing the top system board locking device ▶ Turn the top system board upside down and push the locking device between the four connectors (see arrow). ▶ Fasten the three screws and turn the top system board back to the top. ▶...

  • Page 358: Replacing The Bottom System Board

    System board and components ▶ Install the air duct on the top system board, see "Installing the CPU air duct" on page ▶ "Reassembling" on page ▶ "Installing the server in the rack" on page ▶ Connect all external cables. ▶...
  • Page 359 System board and components Tools: Replacing the system board: – Phillips PH2 / (+) No. 2 screw driver – hexagon screw driver 5 mm (for OCP bolts) – Magnifying glass for inspecting CPU socket springs (recommended) Replacing the TPM: – Bit screw driver –...
  • Page 360 System board and components CAUTION ▶ Before replacing the system board, ask the customer whether TPM functionality is used. ▶ If the customer is using TPM functionality, remove the TPM from the old system board and install it on the new system board. ▶...
  • Page 361 System board and components When the system board is replaced, the settings in the Security tab on the BIOS setup menu are not automatically transferred, so you must manually restore the BIOS settings. The settings related to Security block all data writing in order to prevent data tampering from external sources such as applications.
  • Page 362 System board and components ▶ Remove all expansion cards from slot 1, 2, and 8, see "Removing an expansion card" on page 209. ▶ "Removing the top system board holder" on page ▶ Remove the air duct from the bottom system board, see "Removing the CPU air duct"...
  • Page 363 System board and components Figure 201: Locking device on bottom system board ▶ Loosen the two screws from the locking device (see circles) and remove it. Figure 202: Position of the screws and knobs RX4770 M5 Upgrade and Maintenance Manual...
  • Page 364 System board and components ▶ Remove the 12 screws (see blue circles) from the bottom system board. Figure 203: Removing the bottom system board ▶ Use both green knobs (see orange circles) to lift the bottom system board carefully out of the chassis in a slight angle. Thereby you pull the connectors out of the I/O panel.
  • Page 365 System board and components Figure 204: Position of the screws of the OCP bolts on the rear side of the bottom system board ▶ Remove the four OCP bolts by losing the four screws on the rear side of the bottom system board.
  • Page 366 System board and components ▶ Install both green knobs to the new bottom system board (see orange circles Figure 202). ▶ Install the bottom system board by holding it at a slight angle. Push the connectors into the I/O panel (see Figure 203) ▶...
  • Page 367 System board and components ▶ Connect all cables to the system board: – Front panel cable – Front USB cable – Power cable for HDD backplane – Power cable for SAS expander board – SATA cable(s) for HDD backplane – HSBP I2C cable for HDD backplane –EXP I2C cable for SAS expander board –SATA ODD cable for ODD (if applicable) For the cable plan, see...
  • Page 368 System board and components ▶ Install all expansion card to slot 1, 2, and 8, see "Installing an expansion card" on page 190. ▶ Install the air duct on the bottom system board, see "Installing the CPU air duct" on page ▶...
  • Page 369 System board and components ▶ "Verifying the system time settings" on page 103. ▶ "Updating or recovering the BIOS and iRMC S5" on page ▶ "Verifying system information backup or restore" on page ▶ If applicable, activate TPM functionality in the system BIOS under Security >...
  • Page 370 System board and components Upgrade and Maintenance Manual RX4770 M5...

  • Page 371: Liquid Cooling (Lc)

    Liquid cooling (LC) 15.1 Safety notes CAUTION ▶ Do not install unsupported CPUs. For more information on supported CPUs, see "Basic information" on page 372. ▶ Circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity. Always discharge static build-up (e.g.

  • Page 372: Basic Information

    Liquid cooling (LC) 15.2 Basic information Slimline6 CPU 2 DIMM 1J CPU 2 DIMM 2J PUMP2 CPU 2 DIMM 1H FAN 11/12 SYS CPU 2 DIMM 2H Expander PWR CPU 2 DIMM 1G CPU 2 DIMM 2G Slimline5 FAN 9/10 SYS CPU 2 Expander I2C CPU 2 DIMM 2K...
  • Page 373 Liquid cooling (LC) CPU 3 DIMM 1Q CPU 3 DIMM 2Q CPU 3 DIMM 1P Slimline4 CPU 3 DIMM 2P CPU 3 DIMM 1N CPU 3 DIMM 2N CPU 3 Slimline3 PUMP3 CPU 3 DIMM 2R CPU 3 DIMM 1R CPU 3 DIMM 2S CPU 3 DIMM 1S CPU 3 DIMM 2T...
  • Page 374 – core frequencies of more than 3.5 GHz – both CPUs must be of the same type For system relevant information, see the hardware configurator of your server available online at the following address: http://ts.fujitsu.com/products/standard_servers/index.htm For Japan: http://www.fujitsu.com/jp/products/computing/servers/primergy/ Parts of the LC kit...
  • Page 375 Liquid cooling (LC) Parts of the LC device Figure 207: PRIMERGY RX4770 M5 server - LC device Memory cooling units Quick connector with blue marking: Control cables for each pump water inlet Pump for CPU 2/3 Protective cap (orange) for the quick...
  • Page 376 Liquid cooling (LC) Adhesive memory pads Figure 208: Adhesive memory pads Figure 209: Assembly rules for the adhesive memory pads All sides of the memory modules that point to a cooling fin (see arrows) of a memory cooling unit (1) must be covered with an adhesive memory pad, see figure above.
  • Page 377 Liquid cooling (LC) For Japan: Product and spare part are shipped attached with the adhesive memory pads on both sides of the memory module. Regardless of the memory position, use the memory modules as they are (with two adhesive memory pads) when installing or replacing a memory module. Memory spacer Figure 210: Memory spacer The memory spacers are necessary to adjust the memory cooling units at the...
  • Page 378 Liquid cooling (LC) Memory covers Figure 212: Memory covers - bottom view Green clip Figure 213: Green clip for the flexible tubes Upgrade and Maintenance Manual RX4770 M5...
  • Page 379 Liquid cooling (LC) Figure 214: Flexible tubes with green clips for bottom system board Figure 215: Flexible tubes with green clips for top system board ▶ Use the green clips to fix the flexible tubes (see circles). RX4770 M5 Upgrade and Maintenance Manual...

  • Page 380: Replacing The Cpu Or Lc Kit

    Liquid cooling (LC) 15.3 Replacing the CPU or LC kit Field Replaceable Unit Hardware: 15 minutes (FRU) Software: 5 minutes Tools: Phillips PH2 / (+) No. 2 screw driver CAUTION CPUs are extremely sensitive to electrostatic discharge and therefore must always be handled with care. ▶...
  • Page 381 Liquid cooling (LC) ▶ "Disconnecting the power cord" on page ▶ "Getting access to the component" on page Removing the LC kit Figure 216: Removing the memory covers ▶ Pull up the three memory covers. Figure 217: Removing the slot bracket with the tubes RX4770 M5 Upgrade and Maintenance Manual...
  • Page 382 Liquid cooling (LC) ▶ Remove the riser module (1) from PCIe slot 6/7. ▶ Pull the slot bracket with the tubes in the direction of the arrow (2). ▶ Disconnect the control cables from the bottom system board, see Figure 205 and from the top system board, see Figure 206.
  • Page 383 Liquid cooling (LC) Figure 219: Removing the LC device ▶ Carefully lift up the three memory cooling units (see arrows). ▶ Hold the LC device with both hands and lift up the complete LC device together with the CPUs. Removing the CPU Figure 220: Removing the CPU from the pump RX4770 M5 Upgrade and Maintenance Manual...
  • Page 384 Liquid cooling (LC) ▶ Release the four hooks (see circles). ▶ Carefully twist the CPU back and forth to detach the CPU frame from the pump (see arrows). This may be necessary due to the adhesive quality of the thermal paste located between the heat sink and CPU.
  • Page 385 Liquid cooling (LC) Installing the CPU ▶ Confirm that the CPU model number printed on the top of the CPU fits with the requirements. Figure 222: Installing the CPU in the CPU frame ▶ Click the CPU into the CPU frame (see arrows). Ensure that the triangle marks on CPU (A) and on CPU frame (B) are on the same edge.
  • Page 386 Liquid cooling (LC) When replacing the LC device Figure 223: Removing the protective cover ▶ When replacing the LC device, remove the protective cover from the heat sink. Upgrade and Maintenance Manual RX4770 M5...
  • Page 387 Liquid cooling (LC) Installing the CPU frame on the heat sink Figure 224: Installing the CPU frame on the heat sink ▶ Place the CPU frame onto the heat sink of the LC device. Ensure that you position the CPU frame in the right position. There is only one position which fits.
  • Page 388 Liquid cooling (LC) Installing the LC device Figure 225: Installing the LC device ▶ Hold the complete LC device with both hands, position it onto the CPU sockets, and align it with the memory slots. ▶ Carefully press down the memory cooling units (see arrows). Upgrade and Maintenance Manual RX4770 M5...
  • Page 389 Liquid cooling (LC) Figure 226: Installing the captive screws of the CPUs ▶ Fasten the four captive screws in a crossover pattern (1 to 4) by hand, by proceeding as follows: Torque: 1.4 Nm (not used in Japan) ▶ First, fasten the captive screws 1 and 2 completely. ▶...
  • Page 390 Liquid cooling (LC) Figure 227: Connecting the control cables and routing under the tubes (top system board) ▶ Run the control cables under the tubes (see arrows). ▶ Connect the two control cables of the pumps for CPU 3 and CPU 4 to the connectors (3, 4) on the top system board (see circles).
  • Page 391 Liquid cooling (LC) Figure 228: Connecting the control cables and routing under the tubes (bottom system board) ▶ Run the control cables under the tubes (see arrows). ▶ Connect the two control cables of the pumps for CPU 1 and CPU 2 to the connectors (1, 2) on the bottom system board (see circles).
  • Page 392 Liquid cooling (LC) Figure 229: Installing the slot bracket with the tubes ▶ Push the slot bracket with the tubes in the direction of the arrow (1). ▶ Install the riser module (2) to PCIe slot 6/7. Figure 230: Installing the memory covers ▶...
  • Page 393 Liquid cooling (LC) Figure 231: LC kit completely installed ▶ If applicable, remove the two orange protective caps from the tubes. Keep the protective caps for future use. ▶ If you have replaced the LC device, install the two orange protective caps onto the quick connectors of the defective LC device, see Figure 207,...
  • Page 394 Liquid cooling (LC) ▶ "Switching on the server" on page For CPU3 and CPU4 (top system board) ▶ "Installing the CPU air duct" on page ▶ "Reassembling" on page ▶ "Switching on the server" on page Further concluding steps for both installation steps ▶...
  • Page 395 Liquid cooling (LC) Applying the thermal paste to the CPU surface For Japan, the service engineer must follow the instruction provided separately. If the CPU upgrade or replacement kit contains a new heat sink, a thin layer of thermal compound has already been pre-applied to its lower surface.

  • Page 396: Replacing Memory Modules

    Liquid cooling (LC) Figure 233: Applying the thermal paste ▶ Apply a small point-shaped amount of thermal paste (1.0 gram, see description above) to the center of the CPU surface as shown. CAUTION ▶ Do not mix different types of thermal paste. 15.4 Replacing memory modules For general information on the main memory, see...
  • Page 397 Liquid cooling (LC) Preparing a memory module Before installing new memory modules prepare the memory modules with the adhesive memory pads. The adhesive memory pads must be ordered separately. Figure 234: Prepared memory module ▶ Stick the adhesive memory pad(s) on one or two sides of the memory module, see Figure 208.

  • Page 398: Installing A Memory Spacer

    Liquid cooling (LC) Installing a memory module Figure 235: Memory cooling units - lift up ▶ Lift up the memory cooling units first. ▶ Install the memory modules, see "Installing memory modules" on page 257. CAUTION ▶ For keeping the memory cooling units in a vertical position support them by hand.
  • Page 399 Liquid cooling (LC) Figure 236: Installing a memory spacer for memory covers ▶ Press down the memory spacer (1) until it fits into place. Number 2 shows an installed memory spacer. ▶ Insert all memory spacers in their designated positions, see "Memory spacer"...
  • Page 400 Liquid cooling (LC) Upgrade and Maintenance Manual RX4770 M5...

  • Page 401: Mechanical Overview

    Appendix A 16.1 Mechanical overview 16.1.1 Server front 16.1.1.1 2.5-inch HDD/SSD configuration Figure 237: Front side with 16x 2.5-inch HDD Max. space for 4x HDDs/SSDs Max. space for 12x HDDs/SSDs or 12x (depending on configuration, PCIe SSDs (depending on impossible to install PCIe SSD) configuration) Front panel module Figure 238: Front side with 8x 2.5-inch HDD...

  • Page 402: Server Rear

    Appendix A 16.1.2 Server rear 16.1.2.1 Server rear with air cooling Figure 239: Rear side with air cooling 2 PSUs 2x USB3.0 PCI slot 8 Management LAN PCI slot 6/7 / riser module 6/7; used for liquid cooling flexible tubes bracket if Serial connector an LC kit is installed.

  • Page 403: Server Rear With Liquid Cooling

    Appendix A 16.1.2.2 Server rear with liquid cooling Figure 240: Rear side with liquid cooling 2 PSUs 2x USB3.0 PCI slot 8 Management LAN PCI slot 6/7: adapters for the liquid cooling (used for liquid cooling flexible Serial connector tubes bracket installed by LC PCI slot 5 (used for liquid cooling configuration if chosen) dummy bracket installed by LC...

  • Page 404: Server Interior

    Appendix A 16.1.3 Server interior 16.1.3.1 Servers with air cooling Figure 241: Interior (top system board) Upgrade and Maintenance Manual RX4770 M5...
  • Page 405 Appendix A Figure 242: Interior (bottom system board) 2 PSUs Main memory Front panel module / front VGA / 2x Riser module 3/4 USB3.0 Riser module 6/7 Up to 16x 2.5-inch HDDs / dummy OCP slot modules TPM slot ODD (option) / dummy cover M.2 SSD slot Fan modules riser module...

  • Page 406: Connectors And Indicators

    Appendix A 16.2 Connectors and indicators 16.2.1 System board 16.2.1.1 Bottom system board Onboard connectors Slimline6 CPU 2 DIMM 1J CPU 2 DIMM 2J PUMP2 CPU 2 DIMM 1H FAN 11/12 SYS CPU 2 DIMM 2H Expander PWR CPU 2 DIMM 1G CPU 2 DIMM 2G Slot 8 (CPU2) Slimline5...
  • Page 407 Appendix A Pos. Print Description Slimline6 Connector for mini-SAS to PCIe PUMP2 Connector for LC pump for CPU 2 FAN 11/12 SYS Power connector for system fan 11/12 EXP PWR Power connector for SAS expander board FAN 9/10 SYS Power connector for system fan 9/10 EXP I2C I2C connector for SAS expander board FAN 7/8 SYS...
  • Page 408 Appendix A Onboard indicators and controls Slimline6 CPU 2 DIMM 1J CPU 2 DIMM 2J PUMP2 CPU 2 DIMM 1H FAN 11/12 SYS CPU 2 DIMM 2H Expander PWR CPU 2 DIMM 1G CPU 2 DIMM 2G Slot 8 (CPU2) Slimline5 FAN 9/10 SYS CPU 2...
  • Page 409 Appendix A Indicator Meaning The server has been highlighted using ServerView Operations Manager, iRMC blue on web interface or the ID button on the front panel for easy identification. Identification The server has been highlighted for easy flashing blue identification using the iRMC (AVR) with disabled local VGA output.
  • Page 410 Appendix A Indicator Meaning H - Memory memory module running orange on memory module failure I - iRMC iRMC S5 inactive flashing green iRMC S5 okay K - System fan off system fan running orange on system fan failure L - Battery orange on Battery faulty M - Standby...

  • Page 411: Top System Board

    Appendix A 16.2.1.2 Top system board Onboard connectors CPU 3 DIMM 1Q CPU 3 DIMM 2Q CPU 3 DIMM 1P Slimline4 CPU 3 DIMM 2P CPU 3 DIMM 1N CPU 3 DIMM 2N CPU 3 Slimline3 PUMP3 CPU 3 DIMM 2R CPU 3 DIMM 1R CPU 3 DIMM 2S CPU 3 DIMM 1S...
  • Page 412 Appendix A Pos. Print Description Slimline4 Connector for mini-SAS to PCIe Slimline3 Connector for mini-SAS to PCIe PUMP3 Connector for LC pump for CPU 3 PUMP4 Connector for LC pump for CPU 4 Slimline1 and Connector for mini-SAS to PCIe Slimline2 Upgrade and Maintenance Manual RX4770 M5...
  • Page 413 Appendix A Onboard indicators CPU 3 DIMM 1Q CPU 3 DIMM 2Q CPU 3 DIMM 1P Slimline4 CPU 3 DIMM 2P CPU 3 DIMM 1N CPU 3 DIMM 2N CPU 3 Slimline3 PUMP3 CPU 3 DIMM 2R CPU 3 DIMM 1R CPU 3 DIMM 2S CPU 3 DIMM 1S CPU 3 DIMM 2T...
  • Page 414 Appendix A The LEDs have the following meaning: Indicator Meaning The server has been highlighted using ServerView Operations Manager, iRMC blue on web interface or the ID button on the front panel for easy identification. Identification The server has been highlighted for easy flashing blue identification using the iRMC (AVR) with disabled local VGA output.
  • Page 415 Appendix A Indicator Meaning H - Memory memory module running orange on memory module failure I - iRMC iRMC S5 inactive flashing green iRMC S5 okay K - System fan off system fan running orange on system fan failure L - Battery orange on Battery faulty M - Standby...

  • Page 416: Server Front

    Appendix A 16.2.2 Server front 16.2.2.1 Connectors on the front panel module Figure 247: Connectors on the front panel module USB 3.0 (2x) Front VGA 16.2.2.2 Indicators on the front panel Figure 248: Indicators on the front panel ID indicator HDD/SSD activity indicator CSS indicator Power-on indicator...
  • Page 417 Appendix A ID indicator (1) See also "iRMC-related status signals" on page 419. Status Description blue on The server has been highlighted using ServerView Operations Manager, iRMC web interface or the ID button on the front panel for easy identification. flashing blue The server has been highlighted for easy identification using the iRMC with disabled local VGA...
  • Page 418 Appendix A Status Description flashing orange Non-CSS component failure detected. Possible causes: – System is out of the specified temperature range – Defective sensor – CPU error – Error detected by server management software HDD/SSD activity indicator (4) Status Description flashing green Data access in progress.
  • Page 419 An emergency flash of the iRMC firmware is in progress. For more information about the iRMC flash procedure, see "Basic software procedures" in the "FUJITSU Server PRIMERGY RX4770 M5 Upgrade and Maintenance Manual". HDD prefailure detection Depending on your hardware configuration HDD prefailure detection will be supported.

  • Page 420: Indicator On The Odd

    Appendix A The requirements are: – iRMC S5 Firmware 1.2 or later – supported OOB RAID system 16.2.2.3 Indicator on the ODD ODDs may have an indicator or not. Figure 249: Indicator on the ODD (example) Activity indicator Activity indicator (1) Status Description The ODD is inactive.

  • Page 421: Indicators On Hot-Plug Hdd / Ssd / Pcie Ssd Modules

    Appendix A 16.2.2.4 Indicators on hot-plug HDD / SSD / PCIe SSD modules Figure 250: Indicators on an HDD / SSD / PCIe SSD module Access indicator Error indicator Access indicator (1) Status Description The HDD/SSD is inactive. green on The HDD/SSD being accessed.

  • Page 422: Server Rear

    Appendix A Status Description flashing orange HDD/SSD RAID rebuild is in progress. Data is being slowly restored after replacing a drive that has been combined into a RAID array. 16.2.3 Server rear 16.2.3.1 Connectors on the server rear Figure 251: Connectors on the server rear PSU (2x) USB 3.0 (2x) PCI slot 8...
  • Page 423 Appendix A Connect keyboard and mouse via USB. There are no separate PS/2 connectors for them. Note for LAN connectors on OCP modules The LAN connectors on the OCP modules are numbered in ascending order from right to left beginning with “0”. Liquid cooling configuration A LC configuration is provided on special release request only.

  • Page 424: Ac Connected, Id, Css And Global Error Indicators

    Appendix A 16.2.3.2 AC connected, ID, CSS and Global Error indicators Figure 253: AC connected, ID, CSS and Global Error indicators AC connected indicator CSS indicator ID indicator Global Error indicator AC connected indicator (1) See also "iRMC-related status signals" on page 426.
  • Page 425 Appendix A Status Description blue on The server has been highlighted using ServerView Operations Manager, iRMC web interface or the ID button on the front panel for easy identification. flashing blue The server has been highlighted for easy identification using the iRMC (AVR) with disabled local VGA output.
  • Page 426 An emergency flash of the iRMC firmware is in progress. For more information about the iRMC flash procedure, see "Basic software procedures" in the "FUJITSU Server PRIMERGY RX4770 M5 Upgrade and Maintenance Manual". HDD prefailure detection Depending on your hardware configuration HDD prefailure detection will be supported.

  • Page 427: Lan Indicators

    Appendix A 16.2.3.3 LAN indicators Figure 254: LAN indicators LAN link/transfer indicator LAN speed indicator LAN link/transfer indicator (1) Status Description green on A LAN connection has been established. LAN is not connected. flashing green LAN data transfer is in progress. LAN speed indicator (2) Status Description...
  • Page 428 Appendix A Indication of LAN connection supporting Energy Efficient Ethernet (EEE mode) To configure the EEE mode, it is necessary that the on board LAN or an add-in LAN card supports this mode and the connected switch supports this mode as well.

  • Page 429: Indicator On Hot-Plug Psu

    Appendix A 16.2.3.4 Indicator on hot-plug PSU Figure 255: PSU status indicators AC indicator ! (Exclamation mark) indicator DC indicator AC indicator (1) Status Description No AC voltage is present. green on The server is switched off, but AC voltage is present (standby mode).

  • Page 430: Indicator Of The Hot-Plug System Fan

    Appendix A ! (Exclamation mark) indicator (3) Status Description The PSU is operating properly. orange on A PSU failure has been detected. Possible causes: – Over/under voltage – Overheating – Fan failure – PSU failure – Overload 16.2.4 Indicator of the hot-plug system fan A fan status indicator (LED on the system board) is assigned to each system fan.
  • Page 431 Appendix A # of Description Action Beep ▶ Check if the memory module is Memory not installed installed. ▶ Check if the memory module is installed correctly. Recovery started Recovery procedure is initialized by jumper settings on the system board and announced with two beep.

  • Page 432: Onboard Settings

    Appendix A # of Description Action Beep ▶ Check the connection of your Platform PCI resource requirements cannot be expansion card whether it is installed in a correct slot. ▶ Enter the BIOS setup menu. ▶ Open the Advanced menu. ▶...

  • Page 433: Minimum Startup Configuration

    Appendix A Jumper Status Description Default (place to keep the jumper) Password Clear enabled PWD CLR / This jumper setting will permanently BIOS-RCVR delete the current BIOS password and apply default BIOS settings. Recovery BIOS enabled Default BIOS Flash Write Protect BIOS Flash Write Protect enabled 16.4 Minimum startup configuration...
  • Page 434 Appendix A Component Notes Top/bottom system no TPM, no Dual microSD 64GB Enterprise, no board M.2, no expansion card including OCP module Top system board without CPUs and memory modules 2 CPUs with CPU heat installed in CPU slot 1 and 2 sink 2 memory module one DIMM per CPU, installed in DIMM slot 1A and...

  • Page 435: Supplied Documents

    17.1 Supplied documents The following documents are available in this appendix: ● "Cable plan for FUJITSU Server PRIMERGY RX4770 M5 Reference Manual" ● "List of Supported Adapters incl. Installation sequence and priority" ● "List of all used screws for PRIMERGY Servers, assembled in China (Vendor)"...
  • Page 436 Reference Manual - English Cable plan for FUJITSU Server PRIMERGY RX 4770 M5 Reference Manual December 2021...
  • Page 437 Cable plan Contents Title Contents List of used cables List of used cables (continuation) Basic Dual microSD 64GB Enterprise PSAS/PRAID CP5xx/4xx PRAID_EP4xx PRAID_EP5xxi PRAID_EP540e Data Other Power RX4770 M5...

  • Page 438: List Of Used Cables

    Cable plan List of used cables Ref. Name Number Routing FRONT PANEL CABLE A3C40202291 BTM System board to Front panel BTM System board to HDD BPL/ SAS POWER CABLE A3C40202274 Expander ODD CABLE A3C40202276 BTM System board to ODD VGA CABLE A3C40202277 BTM System board to front VGA module BTM System board to HDD BPL/ SAS...

  • Page 439: List Of Used Cables (Continuation)

    Cable plan List of used cables (continuation) Ref. Name Number Routing Other options I2C for Dual Micro SD 64GB Enterprise C14 CBL_I2C_ROC_330 T26139-Y4018-V8 cable C15 CBL_FBU T26139-Y3969-V353 FBU to PRAID EP4xx C16 CBL_FBU2 T26139-Y3969-V354 FBU to PRAID EP5xx C17 CBL_HDD_SIGNAL_200 T26139-Y2361-V103 HDD LED EP5xxi to system board C18 CBL_HDD_SIGL_2X450...

  • Page 440: Basic

    Cable plan Front Panel Front Panel Basic A3C40202291 Front Panel Front Panel System Board System Board System Board D3753-C101 D3753-C101 D3753-C101 Front USB Front USB Front Panel Front Panel Front Panel A3C40202280 Front VGA Front VGA Front USB Front USB Front USB A3C40202277 Front VGA...

  • Page 441: Odd

    Cable plan Front Panel Front Panel A3C40202291 Front Panel Front Panel System Board System Board System Board D3753-C101 D3753-C101 D3753-C101 Front USB Front USB Front Panel Front Panel Front Panel A3C40202280 Front VGA Front VGA Front USB Front USB Front USB A3C40202277 Front VGA Front VGA...

  • Page 442: Dual Microsd 64Gb Enterprise

    Cable plan Front Panel Front Panel Dual microSD 64GB Enterprise A3C40202291 Front Panel Front Panel System Board D3753-C101 Front USB Front USB Front Panel A3C40202280 Front VGA Front VGA Front USB A3C40202277 Front VGA ODD CON. ODD CON. A3C40202276 A3C40202276 Expander power Expander I2C HSBP power1...

  • Page 443: Psas/Praid Cp5Xx/4Xx

    Cable plan Front Panel Front Panel PSAS/PRAID CP5xx/4xx A3C40202291 Front Panel Front Panel System Board System Board System Board D3753-C101 D3753-C101 D3753-C101 Front USB Front USB Front Panel Front Panel Front Panel A3C40202280 Front VGA Front VGA Front USB Front USB Front USB A3C40202277 Front VGA...

  • Page 444: Praid_Ep4Xx

    Cable plan Front Panel Front Panel PRAID_EP4xx A3C40202291 Front Panel Front Panel System Board System Board System Board D3753-C101 D3753-C101 D3753-C101 Front USB Front USB Front Panel Front Panel Front Panel A3C40202280 Front VGA Front VGA Front USB Front USB Front USB A3C40202277 Front VGA...

  • Page 445: Praid_Ep5Xxi

    Cable plan Front Panel Front Panel PRAID_EP5xxi A3C40202291 Front Panel Front Panel System Board System Board System Board D3753-C101 D3753-C101 D3753-C101 Front USB Front USB Front Panel Front Panel Front Panel A3C40202280 Front VGA Front VGA Front USB Front USB Front USB A3C40202277 Front VGA...

  • Page 446: Praid_Ep540E

    Cable plan Front Panel Front Panel PRAID_EP540e A3C40202291 Front Panel Front Panel System Board System Board System Board D3753-C101 D3753-C101 D3753-C101 Front USB Front USB Front Panel Front Panel Front Panel A3C40202280 Front VGA Front VGA Front USB Front USB Front USB A3C40202277 Front VGA...

  • Page 447: Data

    Cable plan Data System Board System Board System Board Power Distribution Power Distribution D3753-C101 D3753-C101 D3753-C101 Board Board Front Panel Front Panel Front Panel Front USB Front USB Front USB A3C40202278 Front VGA Front VGA Front VGA Expander power Expander power Expander power SAS_expander SAS_expander...

  • Page 448: Other

    Cable plan Other System Board System Board System Board D3753-C101 D3753-C101 D3753-C101 Front Panel Front Panel Front Panel Front USB Front USB Front USB Front VGA Front VGA Front VGA Expander power Expander power Expander power Expander I2C Expander I2C Expander I2C HSBP power1 HSBP power1...

  • Page 449: Power

    Cable plan Power System Board System Board System Board D3753-C101 D3753-C101 D3753-C101 Front Panel Front Panel Front Panel Front USB Front USB Front USB Front VGA Front VGA Front VGA A3C40202274 Expander power Expander power Expander power SAS_expander SAS_expander SAS_expander Expander I2C Expander I2C Expander I2C...
  • Page 450 System Name: PRIMERGY RX4770 M5 CPU sockets #PCIe Slots of system Riser Option support (y/n) Overview and properties of System PCI devices and slots List of Released Adapters incl. Installation sequence and priority System PCI Slot # CPU1 CPU1 CPU4...
  • Page 451 Adapter Installation Sequence Order within Adapter Adapter Class Category Adapter Product Name Max # Category (Cluster) Description (Softwarepool) Adapter PLAN EP MCX4-EN 100Gb 1p QSFP28 PLAN EP MCX4-EN 40Gb 2p QSFP PLAN EP MCX4-LX 25Gb 2p SFP28 PLAN EP XXV710-DA2 25Gb 2p SFP28 PLAN EP QL41212 25Gb 2p SFP28 PLAN EP QL45611 100Gb 1p QSFP28 PLAN EP X710-T4 4x10GBASE-T...
  • Page 452 Torque / Screw driver Screw picture Usage Type Q'ty Tolerance (NM) Phillips M3 x 9mm FOR BUSBAR*8 0.9 +/- 0.03 PH/(+) No. 2 (silver) MB_TOP * 7 ; MB_BOTTOM *12 RISER BOARD * 4 Phillips M3 x 5.5mm (1 SET / 2 PCS) 0.6 +/- 0.03 PH/(+) No.
  • Page 453 Torque / Screw driver Screw picture Usage Type Q'ty Tolerance (NM) Phillips FOR REAR M3 x 5mm 0.6 +/- 0.03 PH/(+) No. 2 COVER*1 (NYLOK) Phillips FOR M.2 STAND M3 x 6.6mm 0.6 +/- 0.03 PH/(+) No. 2 OFF *2 (silver) for btm M.B Phillips...
  • Page 454 NVMe memory population rules CPU0 iMC0 iMC1 Memory Capacity in GB Population Slot0 Slot1 Slot0 Slot1 Slot0 Slot1 Slot0 Slot1 Slot0 Slot1 Slot0 Slot1 DCPMM Total 2-2-2 2-2-2 2-2-2 1152 2-2-2 1536 2-2-2 1536 1632 1728 2-2-2 1536 1920 2-2-2 1536 2304 2-2-2...
  • Page 455 CPU0 iMC0 iMC1 Memory Capacity in GB Population Slot0 Slot1 Slot0 Slot1 Slot0 Slot1 Slot0 Slot1 Slot0 Slot1 Slot0 Slot1 DCPMM Total 2/1-1-1 Numbers in red indicate NVM Numbers in black indicate LRDIMM Your system may differ in number of memory slots. If your system is missing a memory slot, take a population where this slot has the value "0".

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