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TROUBLESHOOTING
TIPS
RESTORING YOUR GATEWAY'S DEFAULT SETTINGS
10.0b/
There are two ways to restore your Gateway's default settings.
It is important to note that after performing either procedure, all
previously save settings on your Gateway will be lost.
•
Using the tip of a ballpoint pen or pencil, press and hold the
Reset button on the back of your Gateway for three seconds.
•
Access the GUI and navigate to the Advanced Settings
page. Select the Restore Defaults option. After saving your
configuration, if desired, click the Restore Defaults button. For
additional details, refer to the Restore Defaults section of this
guide.
10.0c/
LAN CONNECTION FAILURE
To troubleshoot a LAN connection failure:
•
Verify your Gateway is properly installed, LAN connections are
correct, and that the Gateway and communicating network
devices are all powered on.
•
Confirm that the computer and Gateway are both on the same
network segment.
If unsure, let the computer get the IP address automatically by
initiating the DHCP function, then verify the computer is using an IP
address within the default range of 192.168.1.2 through 192.168.1.254.
If the computer is not using an IP address within the correct IP
range, it will not connect to your Gateway.
•
Verify the subnet mask address is set to 255.255.255.0.
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