Table of Contents
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SELF-INSTALLATION GUIDE
Installation
begins here.
In just a few simple steps, you'll be ready to experience
all the benefi ts of life on FiOS®.
1.
Install your router.
You'll fi nd installation instructions on page 2.
2.
Choose a wired or wireless Internet setup option.
See page 4 for instructions.
3.
Activate service.
Visit activatemyfi os.verizon.net.
4.
Set up your FiOS TV service.
Use the Setup Web Site or follow the instructions
starting on page 7.
5.
Set up your FiOS Phone service.
Go to page 16 for instructions.
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Table of Contents
Troubleshooting
Related Manuals for Verizon FiOS
Summary of Contents for Verizon FiOS
- Page 1 SELF-INSTALLATION GUIDE In just a few simple steps, you’ll be ready to experience all the benefi ts of life on FiOS®. Install your router. Installation You’ll fi nd installation instructions on page 2. Choose a wired or wireless Internet setup option.
- Page 2 FiOS™ Router Setup To set up your router, here’s what you may need: The amazing power of Verizon FiOS ROUTER FiOS all starts with the router. ETHERNET CABLE (6') COAX CABLE IN ROUTER BOX IN EQUIPMENT BOX To get started:...
- Page 3 IS NOT AVAILABLE. back of the router. Connect the other end to a coax wall outlet. Coax Wall Outlet Next, if installing FiOS Internet and TV, go to page 4. If installing FiOS TV only, go to page 7. FiOS Router Setup...
- Page 4 Plug the Ethernet cable into any one of the four yellow Ethernet ports on the back of the router, you will need a splitter, FiOS Router. An Ethernet port looks like a large telephone jack. shown below. Connect splitter ETHERNET CABLE (6') IN port to the coax wall outlet.
- Page 5 FiOS Internet Setup Wireless setup CONFIGURING WIRELESS DEVICES On the FiOS Router, you will see a label that lists the router’s preset codes. Network Password/Key (WPA2 or WEP): ________________________________________ Wireless Network Name (ESSID): __________________________________________________ Launch your device’s wireless application. Select Network Name (ESSID) and then Connect.
- Page 6 Open an Internet browser from your computer or tablet. If you are not automatically redirected, go to activatemyfios.verizon.net. FiOS ROUTER Follow the Setup Web Site to activate your Verizon account. Activate Internet service (if ordered). Follow the Setup Web Site to activate your FiOS TV equipment.
- Page 7 HD DVR (MODELS VARY) Two ways to install your SET TOP BOX Verizon FiOS TV. SD/HD (MODELS VARY) FiOS If installing FiOS TV and Internet, continue using the TV REMOTE COAX CABLE IN EQUIPMENT BOX Setup Web Site at activatemyfi os.verizon.net. COMPONENT CABLE If installing FiOS TV ONLY, use this guide.
- Page 8 HD TV installation instructions Plug one end of the coax cable into the wall outlet, then the other end into RF IN or FiOS TV IN on your Set Top Box. Connect the 3 black video plugs on the component cable to the jacks of the same color on the Set Top Box (Video OUT) and then on the TV (Video IN).
- Page 9 FiOS TV REMOTE Please wait while the Set Top Box performs automatic activation process. remote (not FiOS remote) and select Input until you see the activation screens. Your Set Top Box will automatically turn off and on during this process.
- Page 10 FiOS TV Service Setup Standard-Defi nition TV or Set Top Box Model #QIP2500 installation instructions Plug one end of the coax cable into the wall outlet, then the other end into RF IN on your Set Top Box. Connect one end of the second coax cable to the Set Top Box’s TV/VCR output and the other end to the TV’s Antenna, Cable or A/V input.
- Page 11 FiOS TV REMOTE Please wait while the Set Top Box performs automatic activation process. remote (not FiOS remote) and select Input until you see the activation screens. View the progress on your TV screen. Your Set Top Box will automatically turn Activation in Progress .
- Page 12 FiOS TV Service Setup Connecting your Digital Adapter Standard-Defi nition TV Connect the coax cable from the coax wall outlet to the RF IN or FiOS TV IN input on the back of the Digital Adapter. COAX CABLE Connect the second coax cable to the TV/VCR output on the back of the Digital Adapter.
- Page 13 Video On Demand or the full Turn on the Digital Adapter by pressing the Set Top Box button on the FiOS TV Media Guide, that a regular Remote Control. When working, the Digital Adapter yellow ON light is illuminated.
- Page 14 Connect the coax cable from the coax wall outlet to the Connect the audio (white) and video (black) component cables to RF IN or FiOS TV IN input on the back of the Digital Video Recorder. the matching ports on the back of your Set Top Box and your TV.
- Page 15 FiOS TV Service Setup Activating your CableCARD Locate your activation code in the Customer Receipt. Follow the setup instructions on-screen. When the CableCARD is inserted, you will see a If you ordered multiple CableCARDs, you’ll receive multiple letters pairing screen with information (see image to with one letter for each CableCARD.
- Page 16 If you do not receive a Phone service should already be available in your home. If using a corded FiOS® Digital Voice requires the use of 10-digit dialing for local calls. dial tone, make sure that telephone, plug the line cord from your phone into any telephone jack. You It’s simply the area code and a seven-digit telephone number.
- Page 17 To troubleshoot or learn more about your FiOS service, click on the Internet, TV or Phone icons on your In-Home Agent screen. To troubleshoot or learn more about your FiOS service, click on the Internet, TV or Phone icons on...
- Page 18 This process will activate all your Set Top Boxes at once. IMPORTANT: Turn on the TV using the button on the TV set. Turn TV back on and select Channel 3 with the FiOS TV Remote. Install batteries in the Verizon Remote Control.
- Page 19 FiOS TV REMOTE • Set TV to Channels 3 or 4, if using coax cable. • View Help Videos on Channel 131 FiOS TV. • With TV’s remote, select the correct input channel. • Visit welcometofi os.verizon.com to program additional devices.
- Page 20 If there is a dial tone on at least one jack, but not all, then there is most likely a problem within the home wiring. Verizon can repair the jacks for a charge, or you Ethernet LAN lights on router do not illuminate: can contact another vendor to repair the wiring.