FP postbase vision Reference Manual page 162

162 PostBase Vision
Issue
Connection is interrupted.
...
during maintenance and care
Drawer cannot be opened.
Ink cartridge not detected.
Print system cleaning fails to
improve the print quality.
FP. "PostBase Vision User Manual (Full Reference Guide)." PostBase Vision Support Semi-Auto, Auto & Advanced, Apr. 2020,
download.fp-usa.com/product_docs/PostBase/Vision/Technical/PostBase_Vision_Reference_Guide_USA_Rev02_20200423.pdf.
Possible cause and remedy
The Wi-Fi connection's signal strength is too low.
Icon in the menu bar:
Use a Wi-Fi connection with sufficient signal
strength: /
The drawer is locked while the print system is in
print position.
Wait until the print system retreats into idle position
and try again.
Ink cartridge not installed properly.
Remove and insert the ink cartridge once again.
PostBase Vision has detected the ink cartridge,
when the LED on the left of the cartridge bracket
glows green continuously.
Wrong ink cartridge inserted.
Observe the specifications (see page 185).
Ink cartridge is defective.
Contact Customer Service.
Ink cartridge heavily soiled or dried up.
Repeat cleaning: Function "Intensive Cleaning".
If you cannot solve the problem this way:
Clean ink cartridge manually (see chapter 16.3.2).
Works Cited:
.