FP postbase vision Reference Manual page 164

164 PostBase Vision
Issue
Letters are not
correctly fed.
Letter transport
does not start.
Letter transport stops / pro-
cessing is interrupted.
FP. "PostBase Vision User Manual (Full Reference Guide)." PostBase Vision Support Semi-Auto, Auto & Advanced, Apr. 2020,
download.fp-usa.com/product_docs/PostBase/Vision/Technical/PostBase_Vision_Reference_Guide_USA_Rev02_20200423.pdf.
Possible cause and remedy
When processing thick letters (> 0.24" / 6 mm), use
the "thick letters' function (see chapter 6.3.3.3).
Use the pendulum to press down the letter stack
(see page 77).
Adjust the ramp inclination (see page 75).
PostBase Vision does not display the Home
screen / the "Automatic Feeding" pop-up
(see chapter 6.3.3.4).
Jam. Carefully read the displayed information.
On how to clear a letter jam, please read
chapter 17.3.
The batch counter is active. After the pre-set
number of mail pieces have been processed,
PostBase Vision will automatically stop
(see chapter 6.3.3.5).
Works Cited: