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General Troubleshooting Guide
1
Seeing a blank screen
2
Application ceases to respond or bench freeze
3
Issues with OpenTAP when adding Python instruments with Python plugin
and Solutions
Steps
Seeing a blank screen
1
A stable internet connection is required when using this application.
a
b
Application ceases to respond or bench freeze
2
This could happen when the participants are downloading large files simultaneously in a session. The
application supports a maximum of two users to perform downloads at the same time.
NOTE
a
b
Issues with OpenTAP when adding Python instruments with Python plugin
3
When a user tries to write their own Python plugin for OpenTAP using latest Python package (version
3.0.0 onwards), they may face issues adding Python instruments while using Test Automation from
the Digital Learning Suite, including remote TAP and local TAP. The example below shows adding a
Python Instrument at Bench Settings:
62
Check your internet connection.
Restart your remote PC at the bench.
To optimize the use of this application, it is not recommended to stream videos on the
remote bench PC.
All participants in the session are recommended to exit and rejoin the session.
Restart the web browser that you are using to access the application.
Keysight SR101EDUA Digital Learning Suite User's Guide
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